Clinical Document Exchange



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OVERVIEW Clinical Document Exchange Your healthcare workflows. All in one place. Kno2 is a cloud-based Clinical Document Exchange platform that simplifies and automates complicated, slow and frustrating healthcare processes. It enables providers to request, send, receive and manage patient information in any format, from one place.

Why Kno2 The problem While hospitals and larger organizations incentivized by Meaningful Use regulations are investing in Direct messaging technology, smaller organizations with limited resources are left to exchange patient health information (PHI) via paper-based methods that are inefficient, unsecure and costly. Multiple workflows and methods of exchange cause healthcare communities to become disconnected, negatively impacting coordination of care and patient outcomes. The solution Kno2 enables any healthcare provider, at any level of technology adoption to transform health records into interoperable files, ready to be managed, exchanged or downloaded all within the magic of the cloud. Regardless of the storage method, information is able to be quickly placed into the patient chart. The result is a fast, accurate and secure transition of care for patients in all healthcare communities, big or small. What is Clinical Document Exchange? The sending and receiving of interoperable health records from one care environment to another simply, accurately and securely. 1. Upload 2. Transform 3. Exchange 3. Extract Upload any paper or digital file. Automatically convert files into smart output, compatible with any health system. Send and receive documents instantly via Direct message. Important patient data is pulled from received files and immediately available for download into a health record. Sources: Multifunction printer, fax, scanner, EMR/EHR, secure mail, digital imaging, USB/ DVD and mobile Formats: CDA (CCD/CCR), HL7, XDS, NEMSIS, OASIS/MDS and more

How Kno2 is connecting communities Affordable for any organization Providers can register online, create a Direct address and start receiving Direct messages from any provider in the community at no cost. To send, upgrade to Kno2 s affordable Step Into Interoperability plan. A Direct line to better care With Kno2, Clinical Document Exchange is as quick as sending an email no more waiting on slow fax queues or snail mail. Messy to meaningful Receive and transform disorganized health records fax, mail, internal forms and other paper or digital files and send as standardized output compatible with any health system. Real-time tracking From a dashboard, providers can track in real-time which requests were sent, delivered or failed. A complete audit trail from the initial request through fulfillment. Secure from start to finish The exchange of patient information is encrypted, HIPAA compliant and satisfies Meaningful Use standards. All parties are Level of Assurance 3 (LOA3) identity verified. Easy set up It s all in the cloud. No applications to install or IT staff required. Simply register online, create a Direct address and be up and running in minutes. Integrates with everything Kno2 integrates with your existing technologies EMR software, scanners, printers so you don t have to change the way you work. A seamless transition to better care coordination. Get connected Connect electronically with over 900,000 healthcare professionals in your area and nationwide with access to the Surescripts Direct address book. Streamline record requests Providers can request patient information electronically with a single form. Get the information you need, when you need it. And more... Watch a demo at go.kno2.com/kno2-demo/

How it works Transform messy into meaningful Symptom Every day providers get inundated with patient files arriving in many different ways in a variety of formats. This gets messy, inefficient and vital patient information can be missed. Cure With Kno2, you can receive and transform disorganized health records fax, mail, internal forms and other paper or digital files and send as a smart, secure output compatible with any health system. Send and receive from one interface Stop jumping from application to application, device-to-device. Request, send, process and receive patient information in any format, from a single intuitive interface. A simple streamlined workflow means less time wasted, and a smarter transition of care for your patients. Kno2 gives us the ability to shape how we exchange information with our partners from a single, centralized and customized resource. Having more control over this critical process means we can be more responsive to our guests and our partners. Christopher Opladen, Vice President Operations Sante /Encore

Electronic record request and fulfillment With Kno2, request patient information electronically with a single form. Eliminate costly follow ups. Get the information you need quickly. Requested records are delivered quickly and securely to your Intake. 1 Select the organization you are requesting records from 2 Define patient details and request options 3 Attach any needed consent forms and send An error-free roundtrip Say goodbye to manual re-entry of patient data and hello to error-free exchange. When your request is fulfilled, information will arrive in your intake as a Direct message with all identifying information name, patient ID, date of birth automatically pulled from the received files and immediately available for download back into the patient chart. Real-time tracking From a single dashboard, providers can track in real-time which requests were sent, delivered or failed. No more duplicate faxes or guessing if a request made it to the receiver. Kno2 provides a complete audit trail from the initial request through fulfillment. This means more efficient communication and compliance with medical reporting standards. Direct address book Connect electronically with over 900,000 healthcare professionals in your area and nationwide with access to the Surescripts Direct address book. Connecting is as simple as entering a name or searching by area. Fulfillment Tired of receiving requests from different sources, in varied formats? Easily launch a publicly accessible form and start receiving all record requests electronically. Collect requested files and release via Direct message or fax. You manage the entire fulfillment process from one place.

Without changing the way you work Direct messaging Direct messaging is as simple as sending an email. Enter the recipient s Direct address, or search for it in the national directory, type a message, attach patient information and send, securely. EMR Manage patient information directly from your existing EMR. Eliminate the extra steps of downloading and uploading files. Receive Direct messages in your EMR. Release patient information with the click of a button. Kno2 s EMR integration and patient look up functionality eliminates multiple data entry points and ensures data integrity across multiple systems. Scanner Kno2 integrates with TWAIN-based scanners so you can easily scan patient information to a network or digital file where it can be quickly accessed and sent on as a secure Direct message at the speed of the internet. Multifunction printer Kno2 is already built into popular office multifunction printers (MFPs). With a simple add on, your printer can become a Direct-enabled device. Capture documents, create a Direct message and send patient information seamlessly and securely right from your device. File upload There is no need to change your existing intake process, Kno2 is able to quickly and easily capture any files on your computer or network using a streamlined file upload feature. Simply upload your files and use Kno2 s w capabilities to appropriately file or send your documents on their way. Easy upload, process quickly, securely exchanged. A better transition of care As patients move from provider to provider in their communities, Kno2 ensures information moves with them electronically in a secure, standardized format. This gives providers real-time access to accurate, up-to-date patient information, keeping them informed and equipped to deliver the highest level of care to their patients. Our focus was finding a solution that improved the timeliness of information exchange getting it into the electronic record quickly, securely and from a point-to-point perspective. Kno2 helps take our clinical staff out of that time-intensive process so they can focus on their primary role of providing care and support to their patients. Mary Peelen, Health Information Systems Mental Health Center of Denver

Take the heavy lifting out of healthcare Lightweight and in the cloud. No bulky applications to install, complex IT setups or hours of training to figure it out. Start focusing on what s important patient care Kno2 will do the rest. Seeing is believing, watch a product demo go.kno2.com/kno2-demo/ 2014 Fierce Innovation Award Finalist Leading the way for electronic Clinical Document Exchange