BAGGAGE AND SERVICE FEES



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1. FREE BAGGAGE ALLOWANCE PIECE CONCEPT WEIGHT CONCEPT Class EUROPE (Including MA and DZ) Within PT and DKR/ BKO/ ACC/ OXB AFRICA v.v LAD (Except TO/FROM PT) AFRICA AMERICAS (Brazil, USA, Canada, Venezuela) Venezuela ATLANTIC v.v. USA/Canada BRAZIL Africa v.v. MPM CV TMS PTLADPT LADPTLAD Free Baggage Allowance Tolerance Victoria Silver Victoria Gold TAP Executive 2 PC32kg 2 PC32kg 2 PC32kg 40 Kg TAP Plus TAP Classic Tap Basic Tap Discount TAP Executive TAP Plus TAP Classic Tap Basic 1 PC23kg 2 PC23kg 2 PC23kg 1 PC23kg 2 PC32kg 30 Kg All 1 extra piece with the maximum weight of 15 Kg +15 kg All 1 extra piece with maximum weight according to passenger class of travel +20 Kg 5 Kg Notes: Free baggage allowance applicable to adults and children Infants are entitled to 1 piece up to 10kg BRAZIL Between Spain and Brazil Sectors operated with Beechcraft (BEH) will apply 2PC x 23Kg. Following the AC Government imposition, and for travels originated in Brazil, the articles below, regardless of its real dimensions, will be considered as part of the limited luggage 158cm (62 inches): a) Sleeping Bags b) Camping back pack (military type) c) A pair of snow skis, a pair of batons and a pair of snow boots or a snow board d) Golf bag including golf clubs and a pair of golf shoes e) A bicycle duly packed (with pedals removed and the handlebar rotated at 90º), not motorized f) A pair of conventional aquatic skin or a water ski of the type Slalom g) Angling equipment, consisting of the maximum of one pair of fishing rods (all properly encased), one reel, one landing net, one pair of boots and one fishing tackle box. h) Sporting firearms, consisting of no more than: a case for rifles, containing a maximum of 2 rifles, 5 kilos (10 pounds) of ammunition, a belt for carrying ammunition, a silencer and small tools for rifles, or two shotguns and two cases for shotguns, or a case for guns, consisting of no more than 5 guns, 5 kilos (10 pounds) of ammunition, a silencer, a scope and small tools for guns i) A portable musical instrument, not exceeding 100cm (39 inches) OTHERS: For STAR ALLIANCE RTW FARES 2PC of 32kg either in First or Executive classes (F/C) Or 2PC of 23kg in Economy class (Y)

2. EXCESS BAGGAGE CHARGES FOR WEIGHT CONCEPT Values per kg must apply according to the following table: AFRICA BETWEEN CV/TMS/MPM LAD Portugal 15 15 EUROPE Spain 20 * 30 Morocco/Algeria *, except Portugal and Spain Service Fees charges on other currencies should be converted at the BBR Bank Buying Rate

3. EXCESS BAGGAGE CHARGES FOR PIECE CONCEPT Transport of Baggage with more than 32 kg per piece: According to international occupational health and safety standards, TAP will no longer allow the transport of baggage weighing more than 32kg per piece. Passengers must be encouraged to repack each bag that exceeds 32 kg. This restriction applies for both piece concept and weight concept methodology. PIECE CONCEPT EUROPE (Including MA and DZ) Intercontinental EXCEPTIONS Within PT and DKR/ BKO/ ACC/ OXB LAD (Except TO/FROM PT) CCS Brazil USA/ Canada AFRICA AMERICAS (Brazil, USA, Canada, Venezuela) Baggage Allowance Executive 2 PC32kg 2 PC32kg 2 PC32kg Economy 1 PC23kg 2 PC23kg 2 PC32kg 1 PC23kg 2 PC23kg Excess Baggage Excess Number Per extra piece, with dimensions up to 158 cm 2nd piece up to 23Kg 50 GBP 70 USD Per Extra Piece up to 23 Kg 2nd Piece to/from USA/CA up to 32 Kg 50 GBP 1 200 USD 1 200 USD 1 2 OverWeight Within permitted Free Allowance From 23Kg up to 32Kg 40 EUR 40 GBP 150USD 70 USD OverSize Within permitted Free Allowance dimensions over 158 cm 50 GBP OverWeight and Oversize Within permitted Free Allowance w eight up to 32Kg and dimensions over 158cm 100 GBP EXTRA PIECE Excess Number and Oversize Per Extra Piece over 158 cm 100 GBP EXTRA PIECE Excess Number and Overweight Per Extra Piece up to 32 kg 100 GBP EXTRA PIECE Excess Number and Overweight and Oversize Per Extra Piece over 158 cm and up to 32 kg 200 GBP 500 EUR 700 USD Service Fees charges on other currencies should be converted at the BBR Bank Buying Rate

4. BAGGAGE Service Fees VALUES PER OW Scuba Diving Domestics Morocco and Algeria Intercontinental Flights Medium Haul (SID/RAI/VXE/DKR/BKO/ACC/OXB/TMS) Long Haul Up to 17kg EUR 20 Golfing Equipment EUR 50 Over 17kg EUR 35 Surfboards/ Bodyboards/ Skimminboards/ Wakeboards Domestic flights EUR 35 /Morocco/Algeria EUR 50 EUR 75 EUR 90 The boards transportation only should accept in case of passenger signed a declaration of transport; If passenger doesn t accept sign the declaration of transport, TAP must verify each bag and each board. If the verify isn t possible TAP should not transport the boards. KiteSurf and Windsurf Domestic flights EUR 35 /Morocco/Algeria EUR 50 EUR 75 EUR 90 Deltaglider / Paraglider Handgliding Snow/Water Ski equipment Bikes & Tandems PETC Vaulting Poles Angling Equipment Other sports equipment AVIH Arms and Ammunition Oxygen Ambulances UMNR ESHO Extra seat Incubator Stretcher Wheel Chairs Up to 7kg Up to 20kg Over 20kg Continuos Flow Non Continuos Flow Blind/Deaf Passengers Domestic EUR35 /Morocco/Algeria EUR70/GBP70 Domestic EUR70 /Morocco/Algeria EUR100/GBP100 Domestic EUR150 /Morocco/Algeria EUR 200/GBP200 EUR 35 EUR 75 EUR 100 EUR150/USD200/GBP1150/USD200/GBP150 EUR200/USD250/GBP200 EUR300/USD400/GBP300 EUR 25 Charge of EUR 250 EUR200/USD250/GBP200 EUR300/USD400/GBP300 EUR 100 Domestics: EUR 150 an: EUR 170 Domestics: EUR 80 an: EUR 170 1 X Full applicable normal OW. CHD/INF pays 100% of applicable adult fare. Same fare plus YQ as paid by the passenger for each extra seat. Globettroter TI100/TI500 4 times full normal adult Y class one way fare. EUR 300 EUR 300 4 times full normal adult Y class one way fare * * Except to/from SID; OXB; TMS; MPM; LAD B OW class shall apply instead Y OW class; YOW TAP fares will apply, when existing; Pax and Accompanying persons shall pay the applicable fare Free of charge Seeing Eye/Hearing Dog Free of charge Lost/Stolen Documents an tickets EUR 100, except to/from Spain EUR 50 Intercontinental tickets EUR170 Intercontinental tickets EUR170 Refund Fee EUR25 EUR 25 EUR 25 Service Fees charges on other currencies should be converted at the BBR Bank Buying Rate Maximum Weight advised per bag equipment: 32kg

5. TICKET SERVICE CHARGES ADMINISTRATIVE FEES Market Ticket Service Charges USA Call Center: USD20.00 Internet: ET and non etkt eligible segments: NIL ATO/CTO: USD35.00 Administrative Fees PTA: Only applicable for itineraries with segments not eligible for electronic ticketing, in which case no fee will be applied. Lost Document: Tickets wholly within EUR100.00, except for to/from Spain EUR50; intercontinental tickets EUR170.00. (use daily exchange to local currency). Reissuances: USD20. Rule applies to CTO/Agency Help Desk, ATO, and Call Center. Name Changes for name correction: USD50; not including reissuance fee, which must be applied only when ticket must be reissued by TP. Rule applies to CTO/Agency Help Desk, ATO, and Call Center. Canada Call Center: CAD20.00 Internet: ET and non etkt eligible segments: NIL PTA: Only applicable for itineraries with segments not eligible for electronic ticketing, in which case no fee will be applied. Lost Document: Tickets wholly within EUR100.00, except for to/from Spain EUR50; intercontinental tickets EUR170.00. (use daily exchange to local currency). Reissuances: CAD20. Rule applies to CTO/Agency Help Desk, ATO, and Call Center. Name Changes for name correction: CAD50; not including reissuance fee, which must be applied only when ticket must be reissued by TP. Rule applies to CTO/Agency Help Desk, ATO, and Call Center.