CURRICULUM VITAE ET STUDIORUM Chiara Francalanci



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contact CURRICULUM VITAE ET STUDIORUM Chiara Francalanci Politecnico di Milano Dipartimento di Elettronica e Informazione Via Ponzio 34/5, 20133, Milano, Italy Telephone: +39-2-23993457 e-mail: francala@elet.polimi.it appointment 2002- POLITECNICO DI MILANO, MILAN, ITALY Associate Professor of Information Systems Department of Computer Science and Information Systems education 2002-1998 Politecnico di Milano Assistant Professor 1998-1996 Politecnico di Milano Post doctorate with grant 1996-1992 Politecnico di Milano Ph.D. Information Systems 1995-1994 Harvard Business School Visiting Researcher 1995-1994 Harvard Business School Executive Program on Managing Information Services Resources 1992-1991 Politecnico di Milano Masters in Business Administration 1991-1986 Politecnico di Milano Masters in Electrical Engineering awards 1997 grant by Politecnico di Milano to support post-doctoral studies 1994 grant by Nolan, Norton & Co. to support post-graduate studies at Harvard University. 1992 grant by Bull HN Information Systems S.p.A. to support post-graduate studies in Information Systems 1992 grant by the Italian National Research Council 1991 Dr. Leonardo Iosti award for outstanding academic achievement and ranking 1 st out of 1000 candidates for Masters in Electrical Engineering research interests DESIGN OF IT ARCHITECTURES Cost comparison of IT architectures: Empirical analysis of the technical and management costs of different IT architectures. Alignment between IT architectures and organizational requirements: Operating methodologies for translating organizational requirements into architectural choices that affect IT technical and management costs. INFORMATION TECHNOLOGY AND PROCESS PERFORMANCE IT investments and financial measures of productivity: Empirical assessment of the relationship between IT investments and financial measures of coordination costs. Information processing capacity of organizations: Theoretical modeling of information processing capacity, information processing costs and structural properties of information processes. IT PLANNING Web service technologies and market structure: Conceptual modeling of reusable patterns of e-services based on an extensive classification of market transactions. Multi-channel financial services: Theoretical analysis, modeling and alignment of technology and business requirements for multi-channel financial services.

editorial boards research projects 2006-1991 Member of the Editorial Board of the Journal of Information Technology Member of the Editorial Board of the AICA (Italian Association for Computer Science) Quarterly Journal ACCENTURE, MILAN Lead one-year project on the impact of automation on the efficiency of back-office processes in the banking industry. Designed reference IT architectures for banking back-office processes maximizing the quality to cost ratio. NORTEL NETWORKS, LONDON Lead one-year international project on the impact of IT architectural choices on the quality of multi-channel financial services. Designed reference IT architectures for multi-channel financial services maximizing the quality to cost ratio for different financial strategies. IBM, MILAN and NEW YORK Coordinated the institution of an IBM-supported Linux lab at Politecnico di Milano within IBM s International Equinox ans SUR projects. Lead research on cost analyses of open source architectures and studied cost-oriented design methodology (still on-going). MILAN EXPO (SMAU) OBSERVATORY ON e-business Lead anlysis of e-business applications in Italy and developed methodology for e-service design based on an extensive classification of market transactions Conducted experimentation in the industrial district of Lecco. MILAN TRADE ASSOCIATION OBSERVATORY ON BROADBAND NETWORKS Participated in research to develop a cost-oriented design methodology of broadband networks and related applications. Provided framework to understand the role of the public administration in the development of broadband networks and applications. TIM FELLOWSHIP PROGRAMME Coordinated research on mobile business and developed frameworks for cost-benefit analysis. Trained TIM s midlle managers on research frameworks to help them identify new mobile business services and applications. ESPRIT PROJECTS Participated in the ITHACA (Integrated Toolkit for Highly Advanced Computer Applications) and F3 (From Fuzzy to Formal) Esprit projects as part of the Politecnico di Milano unit (see list of technical reports). -2-

teaching experience 2006-1991 Doctoral seminars on Information Systems Design (Politecnico di Milano) Second Year Masters level course on Information Systems Design (Politecnico di Milano) First Year Masters level course on Business Process Reengineering (Politecnico di Milano) Graduate seminars on Information Technology in Organizations (Politecnico di Milano) First Year M.S. Economics/Business course on Management Information Systems (School of Economics, Castellanza) Third Year undergraduate course on Database Design (Politecnico di Milano) First Year Masters level course on Database Design (Politecnico di Milano) Faculty Seminar on Database Design (Politecnico di Milano) Faculty Seminar on Processing Capacity and IT Architectures (School of Economics, Seville, Spain) professional experience 2006-1991 MAJOR ITALIAN BANK, MILAN Lead six-month project on overall assessment of IT quality and costs. Examined opportunities for selective outsourcing. MANUFACTURING COMPANY, MILAN Supported ERP software selection decisions. Participated in early negotiation activities with selected suppliers. MAJOR ITALIAN BANK, MILAN Lead one-year project on cost-benefit analysis of Internet banking by assessing existing network services and supplying strategic and technical recommendations for change. Examined opportunities for a start-up virtual bank as a joint venture with global partner. MAJOR EUROPEAN CHEMICALS COMPANY, MILAN Analyzed the internal structure of the IT function to assess available vs. required technical and managerial competencies. Recommended methodology for implementing company-level IT services by changing the structure of the IT function from a decentralized matrix to an organization-wide process. MAJOR AUTOMOTIVE COMPANY, TORINO Undertook cost-benefit study of IT investments across six business divisions. Evaluated options for insourcing vs. outsourcing IT services to be consolidated across business divisions. Provided CEO and board of directors with detailed recommendations to select a management consulting group for a subsequent audit of the organization's IT capabilities. MINISTRY OF PLANNING AND PUBLIC FUNCTION, ROME Lead project for the high-level audit of information services delivery across major ministries in the Italian government. Proposed extensive downsizing of the government's IT services through integration and outsourcing of activities. NNI/KPMG MANAGEMENT CONSULTING, MILAN Undertook in-depth study on the impact of Information Technology investments on productivity for 5 key industrial sectors. Created framework for cost-benefit analysis of infrastructural investments. languages Italian (mother tongue), English (fluent), French (proficient). -3-

Publications Theses 1. Engineering Thesis, Conceptual Design of Object-Oriented Databases, (in Italian) October 1991. 2. Ph.D. Thesis, Aligning IT Architectures with the Organizational Requirements for Information Processing, (in Italian) February 1996. Journals 1. Ardagna, D., Francalanci, C., Trubian, M. (2006). Cost-Minimization in the Design of IT Infrastructures with Legacy Constraints, WSEAS Trans. on Information Science and Applications, 3(4), 777-784. 2. Francalanci, C., Giacomazzi, P. (2006). High-Performance Self-Routing Algorithm for Multiprocessor Systems with Shuffle Interconnection, IEEE Trans. on Parallel and Distributed Systems, 17(1), 38-50. 3. Ardagna, D., Francalanci, C. (2006). Joint Optimization of Hardware and Network Costs, accepted for publication on the Journal of Parallel and Distributed Computing, Jan. 4. Ardagna, D., Francalanci, C., Trubian, M. (2006). A Multi-Model Algorithm for the Cost-Oriented Design of Internet-based Systems, accepted for publication on Information Sciences, Elsevier, Jan. 5. Comuzzi, M., Francalanci, C., Giacomazzi, P. (2005). Trade-off based Negotiation of Traffic Conditioning and Service Level Agreements in DiffServ networks, Journal of Interconnection Networks, 6(3), 179-192. 6. Cappiello, C., Francalanci, C., Pernici, B. (2004). A Rule-Based Methodology to Support Information Quality Assessment and Improvement, Special Issue on Information Quality of Studies in Communication Sciences, 4(2), 137-154. 7. Ardagna, D., Francalanci, C. (2005). A cost-oriented approach for the design of IT architectures, Journal of Information Technology, Palgrave Macmillan, 20, 32-51. 8. Colombo, E., Francalanci, C., Pernici, B. (2004). Modeling cooperation in virtual districts: a methodology for e- service design, International Journal of Cooperative Information Systems, special issue on Service-Oriented Modeling, 13(4), 369-411. 9. Colombo, E., Francalanci, C. (2004). Selecting CRM Packages Based On Architectural, Functional and Cost Requirements: Empirical Validation of a Hierarchical Ranking Metodology, Requirements Engineering Journal, Springer-Verlag, 9, 186-203. 10. Ardagna, D., Francalanci, C., Piuri, V. (2005). Designing and Rightsizing the Information System Architecture, Information Systems Frontiers, Kluwer Academic Publishers, 6(3), 229-245. 11. Cappiello, C., Francalanci, C., Pernici, B. (2004). Time-Related Factors of Data Quality in Multichannel Information Systems, selected among the 5 best papers from the Proc. of the 7 th International Conference on Information Quality (ICIQ '02) for publication on the Journal of Management Information Systems, 71-91, Winter. 12. Colombo, E., Francalanci, C., Pernici, B., Plebani, P., Mecella, M., De Antonellis, V., Melchiori, M. (2002). Cooperative Information Systems in Virtual Districts: The VISPO Approach, IEEE Data Engineering, 25(4), 36-41. 13. Francalanci, C., Willcocks, L., Kern, T. (2001). Internet and the Horizontal Integration of IT businesses, European Management Journal, 19(2), 145-156. 14. Francalanci, C. (2001). Predicting the Implementation Effort of ERP Projects: Empirical Evidence for SAP R/3, Journal of Information Technology, 16, 33-48. -4-

15. Francalanci, C., Piuri, V. (1999). Designing Information Technology Architectures: A Cost-Oriented Methodology, Journal of Information Technology, 14(2), 181-192, invited paper selected among the 8 best papers from the Proc. of the 6th European Conference on Information System (ECIS '98), Aix-en-Provence (France), June 1998. 16. Francalanci, C., Maggiolini, P. (1998). Measuring the financial benefits of IT investments on coordination, Information Resource Management Journal, 12(1), 5-14. 17. Francalanci, C., Galal, H. (1998). Information Technology and Worker Composition: Determinants of Performance in the Life Insurance Industry, MIS Quarterly, 22(2), 227-241. 18. Francalanci, C., Galal, H. (1998). Evaluating the Impact of Aligning Technology and Structure on Productivity of Life Insurance Companies, European Journal on Information Systems, 7, 175-184. 19. Francalanci, C., Galal, H., Nolan, R. (1997). Productivity Gains from IT-Driven Downsizing in the Insurance Business, Information Week, 658, 46-62, Nov. 24. 20. Bracchi, G., Francalanci, C. (1997). A Model for Information Processing Capacity: Formalizing the Impact of Structural and Information System Choices on Organizational Performance, Journal of Computational and Mathematical Organization Theory, 3(3), 173-198. 21. Francalanci, C., Fuggetta, A. (1997). Integrating conflicting requirements in process modeling: a survey and research directions, Information and Software Technology, 39(3), 205-216. Chapters of Books 1. Francalanci, C., et al. (2006). The MAIS approach to web service design, Proc. of 10 th Int. Workshop on Exploring Modeling Methods in Systems Analysis and Design (EMMSAD 2005), Porto (Portugual), 387-398, June 2005, invited for publication on K. Siau (Ed.): Adavnced Topics in Database Research, 5, Idea Group Publishing (in press). 2. Francalanci, C., et al. (2006). E-services (Chapter 3) and Development of services for mobile information systems (Chapter 9), published on Mobile Information Systems Infrastructure and design for flexibility and adaptivity, B. Pernici (ed.), Spinger, in press. 3. Francalanci, C., Giacomazzi, P. (2004). The technological evolution of ICT, 12 th EITO (European Information Technology Observatory) Report, SMAU Ricerche ed., pp. 91-139. 4. Francalanci, C., Nolan, R., Stoddard D. (1995). State Street Boston Corporation: Leading with Information Technology, Harvard Business School Case Study n. 9-195-135, published on Reengineering the organization, ed. R.L. Nolan, D. B. Stoddard, T. Davenport, S. Jarvenpaa, Harvard Business School Publishing. 5. Francalanci, C., Martin, E., Nolan, R., Stoddard, D. (1995). CIGNA Property and Casualty Reengineering-(A), Harvard Business School Case Study n. N1-195-228, published on Reengineering the organization, ed. R.L. Nolan, D. B. Stoddard, T. Davenport, S. Jarvenpaa, Harvard Business School Publishing. Teaching-Related Publications 1. Baresi, L., Francalanci, C., Schreiber, F. A., Tanca, L. (2003). Progettazione Integrata di Dati e Funzioni: Esercizi Svolti e Commentati con i Modelli Entità-Relazioni, DataFlow e Unified Modeling Language (UML), (in Italian) Esculapio-Progetto Leonardo, Bologna. 2. Campodall Orto, S., Francalanci, C. (1997). Information Resource Management: Students' Notes, (in Italian) Guerini-Collana Appunti, Milano. -5-

3. Francalanci, C., Nolan, R., Stoddard D. (1995). State Street Boston Corporation: Teaching Note, Harvard Business School Report n. 9-196-058, published on Reengineering the organization: Instructor's Manual, ed. R.L. Nolan, D. B. Stoddard, T. Davenport, S. Jarvenpaa, Harvard Business School Publishing. 4. Francalanci, C., Martin, E., Nolan, R., Stoddard, D. (1995). CIGNA Porperty and Casualty Reengineering-(B), Harvard Business School Case Study n. N1-196-014. 5. Francalanci, C., Schreiber, F., Tanca, L. (1993). Data and Functions' Design: Methods and Excercizes, (in Italian) Esculapio-Progetto Leonardo, 2 nd ed., Bologna (Italy). Conferences and Other Publications 1. Ardagna, D., Francalanci, C., Trubian, M. (2006). Cost-Minimization in the Design of IT Infrastructures, 5 th WSEAS International Conference on Software Engeneering, Parallel and Distributed Systems (WSEAS SEPADS 2006), Madrid (Spain), 1-7, Feb. 2. Ardagna, D., Cappiello, C., Comuzzi, M., Francalanci, C., Pernici, B. (2005). A broker for selecting and provisioning high quality syndicated data, 10 th International Conference on Information Quality (ICIQ 2005), MIT Press, Boston (USA), 262-279, Nov. 3. Cappiello, C., Francalanci, C., Pernici, B. (2005). A self-monitoring system to satisfy data quality requirements, International Conference on Ontologies, DataBases, and Applications of Semantics (ODBASE 2005), Cyprus, 1535-1552, Nov. 4. Capra, E., Francalanci, C., Marinoni, C. (2005). e-government skills and organizational culture as a key to e- Government success, International Conference on e-government, Ottawa (Canada), 77-87, Oct. 5. Ardagna, D., Bazzigaluppi, G., Francalanci, C., Gatti, M., Silveri, F. (2005). A cost-oriented tool to support server consolidation, 7 th IEEE International Conference on Enterprise Information Systems (ICEIS 2005), Miami (USA), May. 6. Comuzzi, M., Francalanci, C., Giacomazzi, P. (2005). Trade-off based negotiation of Traffic Conditioning and Service Level Agreements in DiffServ Networks, IEEE Int. Conf. on Advanced Information Networking and Applications (AINA 2005), Taipei (Taiwan), 189-194, March. 7. Cherubini, A., Colombo, E., Francalanci, C., Spoletini, P. (2004). A formal approach supporting the specification and verification of business conversation requirements, Int. Conf. on Applied Computing (IADIS 2005), Algarve (Portugual), Feb. 8. Cappiello, C., Francalanci, C., Pernici, B., Martini, F. (2004). Representation and certification of data quality on the web, 9 th International Conference on Information Quality (ICIQ 2004), Boston (USA), Nov. 9. Comuzzi, M., Francalanci, C. (2004). Agent-based negotiation in cooperative processes: automatic support to underwriting insurance policies, 6 th Int. Conf. on Electronic Commerce (ICEC 2004), Delft (The Netherlands), Oct. 10. Colombo, E., Francalanci, C. (2004). Modeling business conversations based on non-functional requirements, Service-oriented Requirements Engineering Workshop (in conjunction with 12 th IEEE Joint International Conference on Requirements Engineering), Kyoto (Japan), Sept. 11. Colombo, E., Francalanci, C. (2004). Data Quality Assessment from the user s perspective, International Workshop on Web Engineering 2004 (in conjunction with ACM Hypertext 2004), Santa Cruz (USA), August. 12. Cappiello, C., Francalanci, C., Pernici, B. (2004). Data Quality Assessment from the user s perspective, International Workshop on Information Quality in Information Systems 2004 (IQIS 2004 in conjunction with SIGMOD 2004), Paris (France), June. 13. Cappiello, C., Francalanci, C. (2004). An architecture to support Data Quality Management, International -6-

Workshop on Data and Information Quality (DIQ 2004, in conjunction with CAiSE 2004), Riga (Latvia), June. 14. Ardagna, D., Francalanci, C., Piuri, V. Scotti, F. (2004). Evolutionary Design of Information Systems Architectures, 7 th International Conference on Artificial Intelligence and Soft Computing (ICAISC 2004), 1-8, Zakopane (Poland), June. 15. Ardagna, D., Francalanci, C., Trubian, M. (2004). A Cost-oriented Approach for Inftrastructural Design, 19 th ACM Symposium on Applied Computing (SAC 2004), 1431-1437, Nicosia (Cyprus), March. 16. Colombo, E., Francalanci, C. (2003). Formalizing Governance in Virtual Districts, Workshop on Service Oriented Computing (SOC) in Proc. of the Symposium on Application and the Internet (SAINT), Orlando (USA). 17. Ardagna, D., Francalanci, C., Trubian, M. (2003). A Multi-Model Algorithm for the cost-oriented design of the Information Technology Infrastructure, 11 th European Conference on Information Systems (ECIS 2003), Napoli (Italy). 18. Cappiello, C., Francalanci, C., Pernici, B. (2003). Preserving Web Sites: A Data Quality Approach, 8 th International Conference on Information Quality (ICIQ 2003), Boston (MA), USA. 19. Cappiello, C., Francalanci, C., Pernici, B. (2003). Time related Factors of Data Accuracy, Completeness, and Currency in Multichannel Information Systems, Forum for short contributions at the 15 th Conference on Advanced Information System Engineering (CAiSE 2003), 109-112, Klagenfurt/Velden (Austria). 20. Cappiello, C., Francalanci, C., Pernici, B. Plebani, P., Scannapieco, M. (2003). Data Quality Assurance in Cooperative Information Systems: A Multi-Dimension Quality Certificate, Proc. of ICDT 2003 International Workshop on Data Quality in Cooperative Information Systems (DQCIS 2003), 47-54, Siena (Italy). 21. Colombo, E., Francalanci, C., Pernici, B. (2002). Modeling Coordination and Control in Cross-Organizational Workflows, Proc. of 10th International Conference on Cooperative Information Systems (CoopIS 2002), 486-502, Irvine (CA). 22. Cappiello, C., Francalanci, C., Pernici, B. (2002). A Model of Data Currency in Multi-channel Financial Architectures, Proc. of 7 th International Conference on Information Quality (ICIQ '02), MIT press, 106-118, Boston (MA). 23. Ardagna, A., Francalanci, C. (2002). A cost-oriented methodology for the desing of web-based architectures, Proc. of 17 th ACM Symposium on Applied Computing (SAC 2002), 1127-1133, Madrid. 24. Francalanci, C. et al. (2002). Distretto industriale di Lecco: un progetto di trasformazione verso la Net Economy, Franco Angeli, Milano. 25. Bracchi, G., Francalanci, C., Bognetti, A. (2002). La banca multicanale in Europa: qualità dei servizi, tecnologia e redditività, Edibank, Milano. 26. Bracchi, G., Francalanci, C., Motta, G. (2001). Sistemi Informativi e aziende in rete, McGraw-Hill Libri Italia, Milano. 27. Bracchi, G., Francalanci, C., Giorgino, M. (2000). Internet Banking: Tecnologia, Organizzazione e Valutazioni Economiche, EGEA, Milano. 28. Bracchi, G., Francalanci, C. (2000). Internet Banking: Soluzioni Tecnologiche, Costi e Ritorni, in Internet banking Quinto Rapporto sul Sistema Finanziario Italiano, Bancaria Editrice, Roma. 29. Brambilla, R., Francalanci, C., Ongaro, E. (1999). Modelling the Information Processing Capacity of Local Authorities with Different Degrees of Structural Decentralization, Proc. of 6 th European Conference on the Evaluation of IT, London. 30. Francalanci, C., (1999). Analisi costi-benefici di soluzioni tecnologiche innovative per la distribuzione di servizi finanziari, Workshop su Metodologie e Strumenti di Telecollaborazione in Impresa, IMA-CNR, Genova. -7-

31. Francalanci, C. (1999). Soluzioni Tecnologiche Innovative per la Distribuzione dei Servizi Finanziari, atti di Conferenza Annuale dell Associazione Nazionale Istituti Assicurativi (ANIA), Montecatini. 32. Brambilla, R., Francalanci, C., Ongaro, E. (1999). Modelling the Information Processing Capacity of Local Authorities with Different Degrees of Structural Decentralization, 6 th European Conference on the Evaluation of IT, London. 33. Brambilla, R., Cassini, A., Francalanci, C. (1999). A Model of Information Processing Capacity: Revisiting the Efficiency of Networks and Hierarchies, Proceedings of 5th International Conference of the Decision Science Institute (DSI 99), Athens (Greece), July. 34. Bracchi, G., Francalanci, C. (1998). Towards Global Architectures: Designing Integrated Information Systems, Position paper to be presented at IFIP World Computer Congress (IFIP '98), Vienna (Austria), Sept. 35. Francalanci, C., Piuri, V. (1998). Designing Information Technology Architectures: A Cost-Oriented Methodology, Proceedings of 6 th European Conference on Information System (ECIS 98), Aix-en-Provence (France), June. 36. Bracchi, G., Francalanci, C. (1997). A Formal Model for Information Processing Capacity: Analyzing the Impact of Structural and Information System Choices on Organizational Performance, Proceedings of 5 th European Conference on Information System (ECIS 97), Cork (Ireland), June. 37. Corso, M., Francalanci, C., Maggiolini, P. (1996). A Resource-Based Approach to the Strategic Planning of Information Technology, Proceedings of European Conference on Information Systems (ECIS 96), Lisbon, July. 38. Bracchi, G., Francalanci, C. (1996). A Framework for the Alignment of IT Architectures with Information Processing Requirements of Organizations, Proceedings of Americas Conference on Information Systems (AIS 96), Phoenix (Arizona), Aug. 39. Bracchi, G., Francalanci, C. (1996). An Information Processing Approach to the Analysis of Technical Systems, Proceedings of 3 rd Systems Science European Congress, Rome, Oct. 40. Francalanci, C., Maggiolini, P. (1995). Trends of IT Investments in Italy, Proceedings of European Conference on Information Systems (ECIS 95), Athens, June. 41. Corso, M., Francalanci, C., Maggiolini, P. (1995). Information System Benefits' Analysis: A Model Supporting Evaluation at Portfolio Level, Proceedings of Information Systems Evaluation Workshop, Athens, June. 42. Francalanci, C., Maggiolini, P. (1994). Measuring the Impact of Investments in Information Technologies on Business Performance, Proceedings of ACM/IEEE 27th Hawaii International Conference on System Sciences (HICSS '94), Maui-Hawaii, Jan. 43. Francalanci, C., Maggiolini, P. (1994). Justifying the Information Technology Budget within Changing Environments, Proceedings of ACM SIGCPR 94, Reinventing IS: Managing Information Technology in Changing Organizations, Washington, D.C., March. 44. Arosio, P., Francalanci, C., Pernici, B. (1994). Hierarchical Classification of Conceptual Components, (in Italian) Proceedings of Secondo Convegno Nazionale su Sistemi Evoluti per Basi di Dati (SEBD '94), Rimini (Italy), June. 45. Castano, S., De Antonellis, V., Francalanci, C., Pernici, B. (1994). A Reusability-Based Comparison of Requirement Specification Methodologies, Proceedings of IFIP WG 8.1 Conf. CRIS 94, Maastricht, The Netherlands, Sept. 46. Francalanci, C., Maggi, M., Maggiolini, P. (1994). Modeling the Relationship between IT investments and Business Performance, (in Italian) Proceedings of Conferenza Annuale dell'associazione italiana per l'informatica ed il Calcolo Automatico (AICA '94), Palermo (Italy), Sept. -8-

47. Francalanci, C., Fugini, M. G., Pernici, B. (1994). Structuring Requirements: Existing Approaches and Automatic Support, Proceedings of IEEE International SMC Conference, San Antonio (Texas), Oct. 48. Francalanci, C., Pernici, B. (1994). Abstraction Levels for Entity-Relationship Schemas, Proceedings of 13th International Conference on the Entity-Relationship approach (ER '94), Manchester (UK), Dec. 49. Francalanci, C., Maggiolini, P. (1993). L'Impact des Technologies de l'information sur les Performances des Enterprises, (in French) Workshop on Le management et l'impact organisationnel des Systèmes d'information, La Lettre de l'a.i.m. (Association Information et Management), Lyon (France), June. 50. Albertelli, R., Bergonzini, M., Francalanci, C., Maggiolini, P. (1993). A Framework to Justify the Intangible Benefits of IT Investments, (in Italian) Proceedings of Conferenza Annuale dell'associazione italiana per l'informatica ed il Calcolo Automatico (AICA '93), Lecce (Italy), Sept. 51. Francalanci, C., Maggiolini, P. (1993). Tying IT Investments and Business Performance, (in Italian) Proceedings of Conferenza Nazionale dell'associazione italiana di Ingegneria gestionale (AiIG '93), Rome, Oct. 52. Albertelli, R., Bergonzini, M., Francalanci, C., Maggiolini, P. (1993). The Economics of Information Technology, (in Italian) in Costi e ritorni degli investimenti informatici, Ed. G. Bracchi, Etas libri, Oct. 53. Francalanci, C., Lodigiani, S., Pernici B. (1992). Object-Oriented Schema Integration, (in Italian) Proceedings of Conferenza Annuale dell'associazione italiana per l'informatica ed il Calcolo Automatico (AICA '92), Torino (Italy), Oct. 54. Francalanci, C., Pernici, B. (1992). Object-Oriented view Integration to Support Reuse of Requirements Specification, Proceedings of ACM/IEEE Second International Computer Science Conference (ICSC '92), Hong Kong, Dec. Technical Reports 1. Discenza, A., Ficagna, M., Francalanci, C., Giorgino, M., Locatelli, P., Miuccio, M. (1999). Opportunità e Alternative Tecnologiche per la Creazione di Canali Virtuali di Distribuzione dei Servizi Finanziari, Politecnico di Milano, Department of Management Engineering, Rep. EuroFARO 99.5, April. 2. Francalanci, C. (1997). A Framework for Aligning Organizational Information Processing Requirements with IT Architectures, Politecnico di Milano, Department of Computer Science and Information Systems, Rep. 97.047, Sept. 3. Francalanci, C., Nolan, R. (1995). IT Architectures and Organizational Information Processing Capacity: A Synthesis and Illustration, Harvard Business School Working Paper #96-002, July. 4. Francalanci, C., Fugini, M. G., Pernici, B. (1994). Reuse Model, Rep. Esprit Project F3, June. 5. Francalanci, C., Maggiolini, P. (1994). Trend of IT Investments in Italy, (in Italian) Politecnico di Milano, Department of Computer Science and Information Systems, Rep. 94-041, June. 6. Francalanci, C., Bracchi, G. (1994). Measures for the Alignment of IT Capabilities with Information Processing Requirements of Organizations, Politecnico di Milano, Department of Computer Science and Information Systems, Rep. 96-053, June. 7. Francalanci, C., Maggiolini, P. (1993). Information Technologies as a Tool for Organizational Integration, Istituto Ricerche Economiche e Sociali (IRES), mid-term report Brite Euram n. CT92.0629, Sept. 8. Bellinzona, R., Castano, S., De Antonellis, V., Francalanci, C., Fugini, M. G., Pernici, B., Vandoni, L. (1993). Methodology for Reuse, Rep. F3.PdM.2-1-3-R2 of the Esprit project F3, April. 9. Francalanci, C., Pernici, B. (1993). View Integration: a Survey of Current Developments, Politecnico di Milano, Department of Computer Science and Information Systems, Rep. 93.053, July. -9-

10. Francalanci, C., Lodigiani, S., Pernici, B. (1992). Object-Oriented Schema Integration, Rep. Ithaca-Polimi- Uduniv-E.8.2 of the Esprit project Ithaca, Feb. 11. Francalanci, C., Pernici, B. (1992). View Integration for Complex Classes, Rep. Ithaca-Polimi-Uduniv-E.8.3 of the Esprit project Ithaca, Feb. 12. Francalanci, C., Pernici, B. (1992). Entity-Relationship Subschema Integration, Rep. of project Progetto Finalizzato Sistemi Informatici e Calcolo Parallelo, Italian National Research Council, April. -10-