Secure Email with ZixCorp Iowa Division of Banking
What is ZixCorp Secure Email? ZixDirect Delivers encrypted email to an individual user mailbox Zix Portal - Stores the encrypted email until it expires and is then destroyed
Requirements for use ZixDirect Zix Portal You must have Java Runtime installed on your computer. Your browser must be able to support a Java Applet. You must register your email address on ZixCorp. You must have an internet connection. You must register your email address on ZixCorp.
HOW TO RECEIVE A SECURE EMAIL FROM AN IDOB EMPLOYEE
ZixDirect Encrypted email will be delivered to your regular mailbox. The encrypted content will be displayed as a html attachment.
Click the message to open
someone@idob.state.ia.us banker@statebank.com Open the Attachment
Open the Attachment
Java Applet Your browser will open and try to load a Java Applet. If you don t have Java installed, you will need to install it. Once you install it, you will not have to install it again.
Java Installation
Your screen might look like this if you do not have Java. You will want to follow the prompts to install Java.
Click Install
Installation of Java Typical is Selected Java is installed!! Click to Accept Then Next Click Click Next
Java Applet Installation
You will be asked to install PushClient which is the Java applet to view secure emails. Click Run
Set up Account If you do not have an account set up, you will be asked to create one. Remember your password for future secure emails.
nnnnnnnn nnnnnnnn Click Register Password
Your password is registered. Now you should check your inbox to confirm your registration and activate the account.
Click to Activate your account
Your account is now active. You can now go to your other open window and click on read your message. Or, open the attachment in your email again.
Click to read.
Read your Message You have to enter your password before you can read the message. You can also Forward or Reply to the message with another secure message.
Click to view your message You have to enter your password. Click on Remember my password to avoid this screen in the future.
Reply to the message
Click Reply
Click Add Attachments example.doc Click Open
Your attachment can be viewed at the bottom of the message.
Click Send
You have just sent a reply with a secure email. You can either return to the message, or close the window.
Java Applet is not able to load correctly Some email clients will not open the Java Applet correctly (i.e. Outlook Express) There will be an option to resend the message as a link after you open the original attachment. Follow the prompts to view your message.
someone@idob.state.ia.us banker@statebank.com Open the Attachment
There is a problem with the browser loading the Java Applet. Click Resend Message
Your request was sent. Now you should check your inbox to receive another email.
someone@idob.state.ia.us banker@statebank.com Click on Unique Link
nnnnnnnn nnnnnnnn My favorite password Click Submit Password
You can now view your message using the Portal. You may Reply or Forward just like normal email.
USING THE ZIX PORTAL TO SEND SECURE EMAIL
Zix Portal The Portal is the web site that enables you to send secure email to the IDOB. You must have an individual password protected account set up on the Zix Portal.
Click Secure Email Link
Click to Log In
banker@statebank.com If you have an account, enter your password and login. If you don t an account have an but account you can t set remember up, you you must password, register Create for a a new account. password.
If you have an account, enter your password and login. Can t remember your password? Create a new one. If you don t have an account set up, you must register for a new account.
banker@statebank.com nnnnnnnn nnnnnnnn My favorite password Click Submit Password
Go to your email account. You must click on a link to confirm your account on the portal.
banker@statebank.com Click on Link to activate account
Click Continue
banker@statebank.com nnnnnnnn Click Log In
Click Compose
You must type in an IDOB employee s address Attach Files if desired Click send when your message is ready.
Your email was sent. Now you can log out or send another secure email.
This is what is received by the IDOB employee.
Conclusion If you encounter any problems while trying to receive or send your secure emails, please contact the IDOB support@idob.state.ia.us http://www.idob.state.ia.us/bank/doc s/howtorus.asp