Mississippi Gulf Coast Visitor Study December 5, 2016

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Mississippi Gulf Coast 2015 Visitor Study December 5, 2016

Research Objectives The visitor research program is designed to provide: Estimates of domestic overnight and day visitor volumes to Mississippi Gulf Coast A profile of Mississippi Gulf Coast s performance within its overnight travel market Domestic visitor expenditures in Mississippi Gulf Coast Profiles of Mississippi Gulf Coast s day travel market Relevant trends in each of these areas 2

Methodology Each quarter, a random, projectable sample of adult members (18 years of age and over) of a major U.S. consumer panel is invited to participate in the Travel USA survey: Selected to be representative of the U.S. adult population For the 2015 travel year, this yielded : 337,164 trips for analysis nationally: 237,555 overnight trips 99,609 day trips For Mississippi Gulf Coast, the following sample was achieved in 2015: 806 trips: 509 overnight trips 297 day trips For analysis, data were weighted on key demographics to correct for any differences between the sample and U.S. population targets. 3

Key Terms Defined An Overnight Trip is any journey for business or pleasure, outside your community and not part of your normal routine, where you spent one more nights away from home. A Day Trip is any journey for business or pleasure, outside your community and not part of your normal routine, that did not include an overnight stay. Day trips involve travel of more than 50 miles from home. A Person-Trip is one trip taken by one visitor. Person-trips are the key unit of measure for this report. 4

Main Purpose of the Trip

Main Purpose of Trip Base: Total Overnight Person-Trips to Mississippi Gulf Coast Marketable Trips 66% Visiting friends/relatives Casino Special event Touring Resort Outdoors City trip Golf Trip Cruise 4 4 3 2 2 6 9 28 35 Conference/convention Other business trip 1 4 Business-leisure 1 0 10 20 30 40 Percent 6

Main Purpose of Leisure Trip Mississippi Gulf Coast vs. National Norm Base: Total Overnight Person-Trips Casino Visiting friends/relatives Special event Touring Resort Outdoors City trip Golf Trip Cruise 35 4 28 44 9 7 6 8 4 5 4 6 3 5 2 1 2 2 0 15 30 45 Percent Mississippi Gulf Coast US Norm 7

Main Purpose of Business Trip Mississippi Gulf Coast vs. National Norm Base: Total Overnight Person-Trips Conference/Convention 1 4 Other business trip 4 6 0 2 4 6 8 Percent Mississippi Gulf Coast U.S. Norm 8

Main Purpose of Trip Base: Total Day Person-Trips to Mississippi Gulf Coast Marketable Trips 64% Visiting friends/relatives Casino Special event Touring Shopping Outdoors City trip Resort Cruise 2 3 4 7 7 7 6 27 28 Conference/convention Other business trip 2 5 Business-leisure 2 0 10 20 30 Percent 9

Main Purpose of Leisure Trip Mississippi Gulf Coast vs. National Norm Base: Total Day Person-Trips Casino Visiting friends/relatives Special event Touring Shopping Outdoors City trip Resort Cruise 28 4 27 37 7 8 7 11 7 8 6 7 4 8 3 2 2 1 0 10 20 30 40 Percent Mississippi Gulf Coast U.S. Norm 10

Main Purpose of Day Business Trip Mississippi Gulf Coast vs. National Norm Base: Total Day Person-Trips Conference/Convention 2 2 Other business trip 5 6 0 2 4 6 Percent Mississippi Gulf Coast U.S. Norm 11

Source of Business

State Origin Of Trip Base: Total Overnight Person-Trips to Mississippi Gulf Coast Louisiana Florida Mississippi Alabama Georgia Texas Tennessee California Illinois 3 4 5 6 8 11 16 17 18 0 5 10 15 20 Percent 13

DMA Origin Of Trip Base: Total Overnight Person-Trips to Mississippi Gulf Coast New Orleans, LA Mobile-Pensacola, AL/FL/MS Atlanta, GA Tampa-St. Petersburg-Sarasota, FL Jackson, MS Baton Rouge, LA Memphis, TN/MS/AR Hattiesburg-Laurel, MS Biloxi-Gulfport, MS Miami-Ft. Lauderdale, FL Chicago, IL Houston, TX Dallas-Ft. Worth, TX Macon, GA 13 9 5 5 4 4 3 3 3 2 2 2 2 2 0 5 10 15 Percent 14

State Origin Of Trip Base: Total Day Person-Trips to Mississippi Gulf Coast Louisiana 35 Mississippi 29 Alabama 12 Florida 10 Texas 3 0 5 10 15 20 25 30 35 Percent 15

DMA Origin Of Trip Base: Total Day Person-Trips to Mississippi Gulf Coast New Orleans, LA Mobile-Pensacola, AL/FL/MS Hattiesburg-Laurel, MS Baton Rouge, LA Jackson, MS Biloxi-Gulfport, MS Tampa-St. Petersburg-Sarasota, FL Meridan, MS Houston, TX Memphis, TN/MS/AR Montgomery, AL New York, NY/NJ/PA/CT 29 16 11 8 7 4 2 2 2 2 2 2 0 5 10 15 20 25 30 Percent 16

Seasonality of the MS Gulf Coast Trip

Season of Trip Base: Total Overnight Person-Trips to Mississippi Gulf Coast January-March 24 April-June 27 July-September 26 October-December 23 0 10 20 30 40 Percent 18

Season of Trip Base: Total Day Person-Trips to Mississippi Gulf Coast January-March 24 April-June 26 July-September 27 October-December 23 0 10 20 30 40 Percent 19

Satisfaction of the Overnight MS Gulf Coast Trip

Satisfaction with Mississippi Gulf Coast Trip % Very Satisfied Base: Total Overnight Person-Trips to Mississippi Gulf Coast Overall trip experience Friendliness of people Quality of accomodations Quality of food Value for the money Sightseeing/ attractions Music/ nightlife/ entertainment 44 48 50 54 62 59 79 75 77 74 73 70 70 67 0 20 40 60 80 Percent Very Satisfied Mississippi Gulf Coast U.S. Norm 21

Past Visitation of the Overnight MS Gulf Coast

Past Visitation to Mississippi Gulf Coast Base: Total Overnight Person-Trips to Mississippi Gulf Coast Ever in the Past 85 Past Year 74 0 20 40 60 80 100 Percent 23

Length of Trip Planning of the Overnight MS Gulf Coast Trip

Length of Trip Planning Base: Total Overnight Person-Trips More than 1 year in advance 6-12 months 3-5 months 2 months 1 month or less Did not plan anything in advance 3 3 10 13 16 18 18 17 40 35 13 14 0 15 30 45 Percent Mississippi Gulf Coast U.S. Norm 25

Method of Booking of the Overnight MS Gulf Coast Trip

Method of Booking Base: Total Overnight Person-Trips Hotel or resort Online travel agencies 800/888 number Travel agent/company Airline/commercial carrier Advice from relatives or friends Travel company websites Destination websites Auto club/aaa 33 18 12 15 8 4 6 6 6 13 6 7 5 8 5 4 4 4 0 10 20 30 40 Percent Mississippi Gulf Coast U.S. Norm 27

Total Nights

Total Nights Away on Trip Base: Total Overnight Person-Trips Average Mississippi Gulf Coast 3.8 nights Average U.S. Norm 4.0 nights 1 night 2 nights 3-4 nights 5-6 nights 7-13 nights 14 + nights 3 4 9 10 12 11 19 21 26 26 26 33 0 5 10 15 20 25 30 35 Percent Mississippi Gulf Coast U.S. Norm 29

Number of Nights Spent in Mississippi Gulf Coast Base: Overnight Person-Trips with 1+ Nights Spent In Mississippi Gulf Coast Average Nights Spent in Mississippi Gulf Coast = 3.3 1 night 2 nights 26 27 3-4 nights 32 5-6 nights 5 7 + nights 10 0 5 10 15 20 25 30 35 Percent 30

Travel Party Size

Size of Travel Party Base: Total Overnight Person-Trips Mississippi Gulf Coast 2.3 0.7 Total = 3.0 U.S. Norm 2.3 0.6 Total = 2.9 0 1 2 3 4 Average No. of People Adults Children 32

Size of Travel Party Base: Total Day Person-Trips Mississippi Gulf Coast 2.2 0.7 Total = 2.9 U.S. Norm 2.1 0.7 Total = 2.8 0 1 2 3 4 Average No. of People Adults Children 33

Transportation Used for the Overnight MS Gulf Coast Trip

Transportation Base: Total Overnight Person-Trips Own car/truck Rental car Plane Taxi cab Bus Online taxi service Motorcycle Camper, R.V Train Ship/boat 77 65 15 19 13 26 5 9 5 6 4 5 3 1 3 2 2 5 1 3 0 20 40 60 80 Percent Mississippi Gulf Coast U.S. Norm 35

Accommodations Used on the Overnight MS Gulf Coast Trip

Accommodations Base: Total Overnight Person-Trips Hotel/Motel Home of Friend/Relative Bed & Breakfast Rented Home/Condo/Apartment Campground/Trailer Park/RV Park Time Share Country Inn/Lodge Rented Cottage/Cabin Own Home/Condo/Apt/2nd Home Boat/Cruise Ship Other 6 5 5 4 4 4 4 4 3 3 2 3 2 4 2 2 3 6 17 28 0 10 20 30 40 50 60 70 80 Percent Mississippi Gulf Coast U.S. Norm 54 71 37

Activities and Experiences

Top Activities and Experiences Base: Total Overnight Person-Trips Casino Shopping Beach/Waterfront Fine Dining Swimming Bar/Nightclub Landmark/Historic Site Museum Fishing National/State Park 5 19 16 14 11 12 14 10 11 8 8 10 10 16 23 23 29 34 35 0 20 40 60 Percent Mississippi Gulf Coast U.S. Norm 58 39

Activities and Experiences Base: Total Day Person-Trips Casino Beach/Waterfront Shopping Swimming Fine Dining Fishing Bar/Nightclub Museum Landmark/Historic Site 48 7 34 8 30 29 16 7 14 12 9 4 9 4 8 8 6 9 0 10 20 30 40 50 Percent Mississippi Gulf Coast U.S. Norm 40

Social Media Usage

Online Social Media Use by Travelers Base: Total Overnight Person-Trips Used any social media for travel 66 68 Posted travel photos/video online Read travel reviews Looked at travel photos/video online Accessed travel news/events/deals/promotions Connected with others interested in travel Read a travel blog Tweeted about a trip 15 11 12 16 11 9 30 34 25 28 21 22 20 21 0 20 40 60 80 Percent Mississippi Gulf Coast U.S. Norm 42

Online Social Media Use by Travelers Base: Total Day Person-Trips Used any social media for travel 67 73 Posted travel photos/video online Looked at travel photos/video online Read travel reviews Accessed travel news/events/deals/promotions Connected with others interested in travel "Followed" a destination/attraction Got travel advice 38 32 31 28 30 27 29 22 20 12 18 9 16 11 0 15 30 45 60 75 Percent Mississippi Gulf Coast U.S. Norm 43

Visitor Volume

Total Size of Mississippi Gulf Coast Domestic Travel Market in 2015 Total Person-Trips = 12.7 Million Overnight Trips 43% Day Trips 57% 7.2 Million 5.5 Million 56

Size of Mississippi Gulf Coast Overnight Travel Market Adults vs. Children Total Overnight Person-Trips = 5.5 Million Children 21% 1.2 Million Adults 79% 4.3 Million 57

Mississippi Gulf Coast Overnight Travel Market by Main Trip Purpose Adult Overnight Person-Trips = 5.5 Million VFR 28% 1.6 Million Business- Leisure 2% 0.1 Million Business 4% 0.2 Million Marketable 66% 3.6 Million 58

Size of Mississippi Gulf Coast Day Travel Market Adults vs. Children Total Day Person-Trips = 7.2 Million Adults 79% 5.7 Million Children 21% 1.5 Million 59

Mississippi Gulf Coast Day Travel Market by Trip Purpose Adult Day Person-Trips = 7.2 Million VFR 28% 2.0 Million 0.2 Million Business- Leisure 2% Business 6% 0.4 Million Marketable 64% 4.6 Million 60

Visitor Expenditures

Overnight Trip Expenditures

Total Domestic Mississippi Gulf Coast Overnight Spending by Sector Total Spending = $1.069 Billion Food & Beverage 23% Lodging 33% $241 Million $356 Million Retail 13% $138 Million Recreation/Entertainment 23% $250 Million Transportation 8% $84 Million 63

Dollars Average Per Person Expenditures on Domestic Overnight Trips By Sector Base: Total Overnight Person-Trips to Mississippi Gulf Coast 120 100 80 60 40 20 0 $65 Lodging $44 Restaurant Food & Beverage $25 Retail Purchases $46 Recreation/ Sightseeing/ Entertainment $15 Transportation at Destination 64

Dollars Average Per Person Expenditures on Domestic Overnight Trips by Trip Purpose Base: Total Overnight Person-Trips to Mississippi Gulf Coast 300 200 100 $192 0 Leisure Business* * Low base sizes 65

Dollars Average Per Party Expenditures on Domestic Overnight Trips By Sector Base: Total Overnight Person-Trips to Mississippi Gulf Coast 200 150 100 $171 50 0 Lodging $116 Restaurant Food & Beverage $66 Retail Purchases $120 Recreation/ Sightseeing/ Entertainment $40 Transportation at Destination 66

Dollars Average Per Party Expenditures on Domestic Overnight Trips by Trip Purpose Base: Total Overnight Person-Trips to Mississippi Gulf Coast 800 600 400 200 $511 0 Leisure Business* * Low base sizes 67

Day Trip Expenditures

Total Mississippi Gulf Coast Domestic Day Trip Spending by Sector Total Spending = $456 Million Retail 26% Restaurant Food & Beverage 31% $139 Million $117 Million Transportation 14% Recreation/ Entertainment 29% $66 Million $134 Million 69

Dollars Average Per Person Expenditures on Day Trips By Sector Base: Total Day Person-Trips to Mississippi Gulf Coast 30 20 10 $19 $16 $19 $9 0 Restaurant Food & Beverage Retail Purchases Recreation/ Sightseeing/ Entertainment Transportation at Destination 70

Dollars Average Per Person Expenditures on Day Trips by Trip Purpose Base: Total Day Person-Trips to Mississippi Gulf Coast 100 50 $63 0 Leisure Business* * Low base sizes 71

Dollars Average Per Party Expenditures on Day Trips By Sector Base: Total Day Person-Trips to Mississippi Gulf Coast 80 60 40 20 $55 $46 $53 $26 0 Restaurant Food & Beverage Retail Purchases Recreation/ Sightseeing/ Entertainment Transportation at Destination 72

Dollars Average Per Party Expenditures on Day Trip by Trip Purpose Base: Total Day Person-Trips to Mississippi Gulf Coast 200 150 100 $181 50 0 Leisure Business* * Low base sizes 73

Mississippi Gulf Coast 2015 Visitor Study