Unified communications : It is also possible for mobile-radio communications Marc-André Gilbert, ing May 2013
Our Company Private, Vald Or-based telecommunication company specialized in mobile-radio communications offering sales, installation and repair services across Abitibi- Temiscamingue and Northern Canada. Mission : Build and offer reliable radio-communication services in rural territories. 15 years of Innovation and Creativity history Specific solutions for mining, forestry, municipal and transportation markets. Service offering integrated with multiple technologies. 2009 : Batteries Expert franchise proposing alternative energy solutions.
TRENDS IN UNIFYING THE MOBILE WORKFORCE 30%+ Market Growth: There will be over 1.7 million mobile workers by 2014 Younger Workforce: The average mobile worker is 41, five years younger than in 2010. Smartphones Leading The Charge: 95% of mobile workers have smartphones and 91% use them for work. Don t underestimate tablets, as this market, for mobile workers, has grown by 44%. Today there are almost 10M PTT radios used in North America and over 20M PTT radios used worldwide. Add another 7M+ in carrier based PTT devices in North America. Mobile worker job responsibilities are expanding - service technicians now have the capability and responsibility to cross and up-sell customers on a variety of new features or options. The mobile OS landscape continues to mature capabilities such as secure text messaging, location, presence and video are improving and the security options available are becoming much more robust. Top barriers to successful mobile working = 24.9% responded access to productivity applications while on the go; 15.5% responded unable to effectively interact with co-workers.
GOING DIGITAL FIRST Natural Sounding Digital VoiceAMBE+2 VOCODER State of the art voice digitization technology Replicates natural human speech nuances accurately unlike early technologies Offers superior voice quality at varying signal strengths 20 % or Better Range Than FM and Better Spectral Efficiency FM analog reception becomes increasingly noisier and intermittent in fringe areas NXDN s low BER improves reception in fringe areas Increases effective range as much as twenty percent over FM Spectrum Efficient
EXTENDING THE DIGITAL NETWORK OVER IP Extend the a digital system with applications to support smartphone, desktop and dispatch users A digital radio can now integrate with a specific gateway be able to talk with an Apple ios, Android, BlackBerry or WinMo device! Software integration with a digital radio network usually supports the following features: Group Call (All Apps If Trunked: Dispatch) Private Call (Dispatch) Unit ID (All Apps) Alarms (Dispatch) GPS (Mobile, SharePoint and Web Apps) Text (Dispatch) IP Gateway Integration via the IP interface can now provide true support for secure communications anytime, anywhere and on any device. Mobile Communicators Desktop & Web Communicators Dispatch Communicator
THE 4 PILLARS OF UNIFIED RADIO COMMUNICATIONS Cloud Service for Push-to-Talk Communications Securely connect teams of mobile workers with a network independent push-to-talk solution for Android, iphone, BlackBerry and Windows Mobile devices. Organizations and users simply sign-up for an account, create their own Talk Groups, invite others to join, and start communicating. Mobility Applications Turn smartphones and tablets into an effective team communication devices. Mobile Communicators enable users to communicate and collaborate securely with individuals or teams of people on other smartphones, two-way radio networks and in their office environment via PC based applications. Desktop Applications Desktop and web communication applications that unify communications among teams of workers, whether in their office or mobile. includes applications that are role specific that can be used stand-alone or integrated seamlessly into other popular communication and collaboration platforms. Battle-tested Communications Platform Distributed communications interoperability platform optimized for integrating and transporting real-time voice, video, text and other vital business information securely over any network with connectivity to two-way radio, telephony and other legacy and modern communication systems.
UNIFYING MOBILE WORKFORCE COMMUNICATIONS The Right Device... with the Right App... for the Right Role Communicators 3G/4G IP Radios LMR Systems Mobile Communicators Web & SharePoint Communicators Lync Communicator Desktop Communicator Dispatch Communicator UC/Telephone Systems
UNIFIED COMMUNICATIONS EXAMPLES In conclusion, unifying your communications might be needed when : Extend Mobile & UC Access Fill gap in Enterprise UC gap by providing mobile worker access Radio / Telephony Integration Integrate telephony systems to mobile workers on PTT devices Enhance Command & Control / Dispatch Operations Multi-system access via software based next generation VoIP dispatch console Improve Interoperability Seamless linking of legacy & new communications systems
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