The Ultimate Multi-channel Sports Betting Platform Shop Internet Mobile Self Terminal Telephone
Introduction Benefits Reduces costs by simplifying and automating all business processes, allowing optimal use of human resources Enhances user interactive experience by providing efficient, user friendly and easy-to-use interfaces Increases flexibility by providing a vendor neutral environment Provides proven performance, scalability, and reliability. ibet platform is capable of managing 1000 bets per second Enables small start (Low budget) with standard components; add other components or third-party products as needed over time Minimizes hardware investments Increases customers satisfaction by providing better betting experience, greater transaction speeds (bets processed in peak trading hours) ibet At a Glance ibet provides sports betting companies with a centralized platform for designing, controlling and executing the operational processes. It provides users the ability to deploy business processes that adapt to and evolve along the organization s everchanging business environment. Enabled by its unprecedented adaptability, ibet can be highly tailored to any business process allowing meeting the requirements of any range of business and improving the customer s betting experience. The modular architecture of ibet gives you the possibility to select the preferred features of your basic product package, and the addition of extra functionalities as add-on modules whenever required. ibet offers an all-inclusive package that puts high performance and value within your reach and gives you a competitive edge. Minimizes company exposure by providing Real-time Risk Management and Intelligent Decision Support Tools Channels Shop Betting Internet Betting Mobile Betting Self Sevice Betting Telephone Betting Backoffice Management & Administration Software System Bets Management Odds Management Customer Management Shop Management Statistics & Reports External Data Feed 2
Betting Channels Main Multicurrency Multilanguage Offline/Online Shop/Self Terminal Operation Support major industry standard data feeds (Betradar, EnetPulse, PA Feed, SIS etc). Ability to drive multiple websites and mobile offerings from the same backend system and Content Management System A single, centralised account that integrates many betting channels in one platform. One username/password, one balance and one account history across all products and channels whether you are betting in a shop, online, over the phone on sports or casino Monitor and manage multiple betting channels: mobile, shop, internet, telephone and self-terminal betting Efficient, User Friendly and Easy-to-use interfaces End-to-end Security, Secured Financial Transaction Processing and Fraud Detection Procedures High Performance (1000 bets per second), Scalable and Reliable Ready to integrate with 3rd party systems Advanced Betlip (Multibetslip, advanced permutation options, groups, banker in groups, etc) Support of any sport and any market Full support of any bet type Real time liability management system enabling sport companies to have a clear picture of their liabilities at any given time Shop Betting Designed for any-size and any-number of betting shops, this sophisticated modern all-in-one POS solution, provides a professional and easy way to conduct and control your betting business. This product will organize your operations to run smoothly and efficiently. Whether you own a shop, or you are part of a multi-shop organization, you will find out that part of the business success is the curve of acceptance of the software from the people that are using it. The ibet product is easy to learn, efficient, easy to re-establish proficiency after a period of not using it, and is pleasant to users because of its modern and user-friendly design. Internet Betting Internet betting comprises a fully functional online sports book site that allows players to search for opportunities, create accounts, deposit and withdraw money, place bets and see the results of bets and events of their interest. With the latest technologies and the most powerful development platforms, we provide an innovative and interactive web accessible and secure online platform that guarantees the improvement of your customers betting experience; a solution that should not be missing from any betting organization. Self Service Terminal Betting Minimize the operational costs by allowing your customers to bet on self service terminals. The self service terminals run either standalone or can be integrated with the betting shop system so that the accounts system can be utilized. Mobile Betting Use mobile internet betting to improve the quality of your services and allow your customers to place bets from their home or a stadium during the match. Our mobile betting solution is designed to be easily accessible by the majority of mobile devices, such as iphone, Windows mobile, Symbian, Google s Android and Blackberry. Your customers can use mobile betting with their existing internet or shop account, and access their balance and place bets. You can set rules and policies specifically for mobile users, develop specialized promotions and commission schemes targeted to this channel, discover the unlimited potentials offered by wireless mobile devices. Telephone Betting With this technology you can even reach those who cannot access physically a betting shop or use the internet. Customers can deposit and credit their account, check their balance, place bets, listen to scores, and get updates on their betslip status and results; you can customize its features according to the requirements of your business. 3
Shop Betting Bet Capture (Handwritten) with Shop-HQ Manual Communication and Settling This module allows the capture of handwritten bets, integrates a communication protocol with the HQ, and allows the shop agents to request high risk approvals and the HQ users to authorize such requests Bet Capture Transcription for Shops This module is an add-on to the Bet Capture System. Normally the transcription can be utilized by an HQ user. With this module, shop agents will be able to easily transcribe a captured bet. The transcribed bet is transformed to an Edit Bet (E-BET) allowing the settlement be managed automatically by the system Edit Bet (E-BET) A shop agent can place a bet using the terminal. The shop agent navigates through the screens and uses the advanced filtering functions to select their bets and add them to the betslip. Then, the agent can print the receipt and the bet is sent directly to the server Mark Sense Bet (OMR-BET) Customers can mark their choices and give them in an OMR form. The system reads their choices and transforms them to an E-BET Announcements (incl. Automatic Notifications & Integration with Odds and Results Submodules) Notify your shops about new odds, coupons and promotions. This module is integrated with the HQ system and the messages are generated automatically. If a message that includes new coupon prices comes, then the message is linked to the coupon and from there the shop agent can print the new prices Odds & Results PDF Preview/Printing (Multilanguage, Changes Only View) New coupons and results can be viewed and printed at shops in real time Standings & Rankings Preview An interactive menu that shows the standings. It is integrated with E-BET; users can navigate to the league table of a selected team Standings & Rankings PDF Preview/Printing Standings can be viewed as PDF from shops in real time Live Scores Preview An interactive menu that shows the live scores of interest. It is also integrated with E-BET. Red card, yellow cards and other statistics are also presented during live matches Offline Bet Management and Offline Firewall Full or semi-offline bet process management. Both bet capture and E-BET can operate while internet or the server is down, so you will not lose any customers. Semi bet process management allows to accept new bets, while full bet process management is integrated with offline bet cancelation and payment process management, which allows a user to validate, cancel or get paid using a telephone code. Offline firewall allows you to build your own rules that control the bet, e.g. based on stake, totals, customers and shops, etc. With offline bet firewall you can be proactive Multi-language Customized dictionay; you may use the same or different translation for each channel, e.g. for mobile to use shorter descriptions; you can manage this feature from HQ backoffice Integrated Shop Small Accounting Allows shop agents to keep their financial details, such as creditors, debtors, bank transactions, etc 2nd Display - Customer Display (Simple, LCD or Interactive) Display promotions or the betslip in a customer display; select from a simple customer display to a full colour or/and interactive screen Terminal to TV - Direct Display of the Prices, Results and Promotions Project prices and promotions to multiple TV screens; customize the content from shop settings or use the default as sent by HQ 4
Shop Betting (cont.) Reporting in Shops Today s cash, shop transactions, betslip, etc Loyalty /Membership Reward and encourage loyal betting; keep statistics which is potentially of benefit to the company Profitability Analysis and Advanced Reporting in Shops Advanced reporting customized for the shop agent; the shop agents can monitor their performance at any given time Customer Management Request registration of a customer, track his account transactions and betting history, set limits, etc Payout Easy and secure payout of winning betslips Advance Display Screen System Display pictures and promote betting opportunities on multiple displays (shop TV displays) Backoffice Management & Administration Software System White Label Management Manage multiple sites Bets Management Monitor and manage all betslips placed to a shop. Quick find of betslips based on criteria (e.g betslip id, stake, etc). View, accept or reject requests from shops (e.g accept or reject a request for cancellation of a handwritten bet, accept or reject high risk handwritten betslip requests, etc) Bet Capture Transcription for HQ Easy and fast transcription of handwritten bets placed to a shop Customer Management Register a customer, track his account transactions and betting history, support bonus cards, credit betting, analytical and summary customer performance analysis Customer Identity verification module Upload verification documents and verify a customer after some conditions are met Odds Management Edit prices, take offline markets, book live matches, check odds differences, generate coupons, etc League and Bets Personalization Set leagues of interest, bets of interests, etc; this set of settings can be used by other modules to optimize the filtering of data Real Time Risk Monitoring against other sites Compare your odds against other sites such as Betradar, Betfair, etc Coupon Report Designer Design your own coupons per sport, set their order of printing, integrate them automatically to the coupon preparation cycle and assign them to the shops of your choice Manual or Automatic odds management (rule-based) Generate odds automatically based on chart of prices and equations. Define rules and margins to configure how odds will behave based on the input from other sources. Configure a market to get automatic or manual feed of odds 5
Backoffice Management & Administration Software System (cont.) Feed Integration Integration with many data feed providers such as Betradar, Enetpulse and SIS; Support of any sport and market (including US, UK and Irish Horse Racing). Automatic settlement of any type of event. Real time settlement of outcomes whether or not all outcomes in the market are resulted, live events management, etc Manual Market Creation & Resulting Enter the result of a customized or standard market and automatically settle all the related events Shop Management Manage the profile of the shops; define credit limits, maximum number of bets, maximum stake, etc Firewall Rule-based automatic bet management For acceptance/cancelation/settling of bets sent from shops. Build rules based on stake, total stake, total stake over a period, market, etc Multi-language Any language; you may use the same or different translation for each channel, e.g. for mobile and teletext to use shorter descriptions; you can manage this feature from HQ backoffice Real time Risk Management Includes real time risk assessment per customer, per shop, per event over time and for one of more channels Internet and Mobile Content Management Set fast links, update promotional content, add/edit announcements, manage external content such as sports news, etc Mobile Reporting Special reports for mobile devices showing the updated picture of your business Rule-based HQ user notification using SMS Set your own rules to get notified on specific events, risks, alerts, etc Intelligent Trading Tool Manual or automatic odds trading for minimizing risk with other sites, such as Betfair Loyalty/membership Management Manage the customer s loyalty scheme; assign bonus, vouchers, etc Call Centre & Helpdesk Management System Integrated solution that allows customers to call and be assisted automatically or be redirected to HQ operators; includes dial plans for queue management, betslip results and scores, etc Role based User Management Manage the groups and privileges of users; track any user actions with the multilevel audit trail tools Basic Statistics & Reporting Reports showing the latest complete picture of shops, customers and internet; account statement, betting history, bet distribution, risk analysis, profit analysis, etc Teletext Generate content for teletext; manage layout of screens, allocate teletext pages for results, live betting, etc; integration with many teletext protocols 6
Internet Betting Edit Betting (E-BET slip) Users can select bets, permutations and stakes E-BET Advanced Multi-betslip: inner permutations, groups, inner group permutations Print shop WEB-betslip Select your bets and prepare your betslip using the internet betting; then the betslip can be placed and paid in a shop Customized SMS or Email notifications Incl. module for setting up notifications for results and winnings Customer Management Register new account module, self-verification, management (incl. statements, transactions, betting history, credits, debits) Locate a shop View the location of all the shops of the company. Choose the shop and locate it from a map Search engine for teams, players, events, markets and presenting the coupon prices Easy and fast searching based on criteria. Minimize the time spent for searching using advanced user friendly features Website integration with sport news providers Integrate your website with other sports sites and get the info to your website Integrated payment methods Allow customers to deposit and withdraw money using industry standard payment methods Credit Card Moneybookers account Money transfer Cheque Paysafe card Paypal Promotions Attract more customers by creating and configuring custom promotions Statistics View statistics of a market Results View the results of every event and league. Real time update of the results of the In-Play events Livescore Get informed for the score of the In-Play events Tutorials and other customized static content Help, Responsible Gambling, Why Register, etc Multi-language Users can select and use the website on their preferred language 7
Accounting Multi-user multiprivilage management with audit trail Create multiple system user accounts with multi privilege rights. View the user's activity log history Multi-level Account Management Create an acount for every shop to manage and monitor shop financials Expenses Management for each Account Manage and monitor all the data regarding the shop expenses such as rent, electricity, etc Reoccurring Payment Events Set up and configure payment events that happen every single period of time. Configure the system to automatically debit the account of each shop with the amount of monthly rent. Sport Template Management, Dynamic Equation Linkage Define dynamically the equations for calculating the commission on stake (single, double, trible, etc) for each shop for every sport (e.g soccer, horses, etc) Customized Reports Shop bonus and profit share management Create and assign multiple bonus and share profit scheme to every shop. Automatic calculation of the bonus and profit share based on user defined formulas Staff attendance and time-keeping Payroll Manage the payroll of each employee of the shop. Issue and print payslips for a period Integration with Backoffice Management & Administration Software System Mobile Betting Live and non-live Betting Place bets for live and non live events User Registration Create an account using mobile application features Account Management Manage your account from the mobile. Deposit and withdraw money, view your account details, account statement Betting History View your betting history based on a period of time. Get informed about of your placed, won, lost and unsettled bets Account Statement Select a period and view your account statement User Login Deposit Payment can be utilized via the mobile device if necessary. Alternatively, the users can call HQ or use internet betting to deposit Withdraw Withdraw to credit card, paypal or other payment methods 8
Self Service Betting Touch Screen Design Easily place and manage bets using efficient, user friendly and easy-to-use touch screen interfaces On-line and Offline Operation Place bets even when the communication with the server is off Real time Odds Updates, Statistics and Results Real time feed integrated with a betting shop or the HQ Support of live betting Bet during live events; betting opportunities are refreshed throughout the event Customer Management Registration, self-verification, account management, account statement, betting history Fund Deposit Ability to deposit money using cash, credit card, prepaid cards or other payment methods. Alternatively, the users can call HQ, or a shop agent or use internet betting to deposit money in their account Fund Withdraw Withdraw to credit card or other payment methods. Moreover the users can payout their betslips from the shop agent or a check out point Ready to integrate with other 3rd party systems Like poker, casino, lottery, etc Account Management Login as a guest (if the legislation allows it) or as a verified user. Customers can use their existing account or register if they don t have one. Every transaction is recorded in the user profile 9
Contact Information think live think real time think bet O logic Betologic is established by a team of committed professionals specializing in the development and integration of a broad range of software applications, mainly in the areas of sports betting, risk management, sports betting accounting and forecasting. Our focus is to provide a broad range of services and quality solutions in hosting, designing, development, configuration, integration and deployment of innovative software. We offer first class consulting and services with a customer-centric approach designed to engender customer loyalty. Our experience at a national and international level with collaborations in a local and global level enables us to have the capability to take your business to the next level. Corporate Address 2 Mistra (& 25th Martiou), office 303#, P.Papapetrou tower, Engomi 2408, Nicosia, Cyprus. Malta Office Greystone Court A, office 7#, Klarissi Street, St Julians, STJ1403, Malta +357 22251685 Phone: +357 22251686 Fax: info@betologic.com Email: Website: www.betologic.com 10