CUSTOMER INFORMATION LETTER



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105 avenue du Général Eisenhower B.P. 1147 31036 TOULOUSE Cedex 1 France Phone. : +33 (0) 5 61 19 76 82 Fax : +33 (0) 5 61 19 65 20 www.thalesgroup.com ATA/AL/PS/E20030 Thales Avionics Customer Support & Services is on the move Dear Customer, Our plant in Paris area has been moved a few miles away to take advantage of brand new infrastructures. With this move we also adjusted the location of some of our customer services teams as follows : - Customer support team and back office In the south of France, in Toulouse - Technical Publications New Paris area facility, in Meudon-la-Forêt - Product support New Paris area facility, in Meudon-la-Forêt - Reliability Services In our Chatellerault repair center The purpose of this letter is to inform you of all new contacts subsequent to this move. May we kindly ask you to circulate this information extensively in your organization. Yours sincerely, Airlines Sales and Services Department Moreover, please, remove from all your data bases the address of our plant of Velizy, which no longer exists : Aerodrome de Villacoublay - BP59 78141 - Velizy Villacoublay CEDEX France Phone & fax numbers +33 (0) 1 46 29 7x xx

Documentation & Training Valérie EYSSARTIER Dominique TOUZET Francis KIWKOWICZ Technical Data and Publication Manager Tel. : + 33 (0) 1 39 45 50 44 Fax : + 33 (0) 1 33 45 58 71 E-mail.: valerie.eyssartier@thales-avionics.com Documentation Administration Tel. : +33 (0) 1 39 45 56 52 Fax : + 33 (0) 1 33 45 58 71 E-mail : techpubs.frontoffice@thales-avionics.com

Technical Support Jean Maurice BENSOUSSAN Jean Loup BUDAN Michel DALICIEUX Alain DIRATZOUYAN ATA 22 & ATA 27 Product Support Engineer Tel. : +33 (0) 1 39 45 50 96 Mobile: + 33 (0) 6 74 32 35 83 E-mail.: jean-maurice.bensoussan@thales-avionics.com A300/A310/A300-600 & Benches Product Support Engineer Tel. : +33 (0) 1 39 45 51 81 Mobile : + 33 (0) 6 07 64 39 91 E-mail.: jean-loup.budan@thales-avionics.com A300/A310/A300-600 Product Support Engineer Tel. : +33 (0) 1 39 45 52 68 Mobile: + 33 (0) 6 80 57 14 84 E-mail.: michel.dalicieux@thales-avionics.com ATA 22 & ATA 27 Product Support Engineer Tel. : +33 (0) 1 39 45 52 98 Mobile : + 33 (0) 6 74 32 35 73 E-mail.: alain.diratzouyan@thales-avionics.com

Stéphane LAIDET Michel LE GOAS Olivier LETTERMANN Michel MAGDO Marie laure NICOLAON ATA 22 & ATA 27 Product Support Engineer Tel. : +33 (0) 1 39 45 53 91 Mobile : + 33 (0) 6 07 94 24 33 E-mail.: stephane.laidet@thales-avionics.com A300/A310/A300-600 Technical Support Manager Tel. : +33 (0) 1 39 45 54 06 Mobile: + 33 (0) 6 80 27 72 54 E-mail.: michel.legoas@thales-avionics.com ATA 22 & ATA 27 Support Engineering Manager Tel. : +33 (0) 1 39 45 54 42 Mobile : + 33 (0) 6 80 11 56 88 E-mail.: olivier.lettermann@thales-avionics.com NAV/COM & Utilities Support Engineering Manager Tel. : ++33 (0) 1 39 45 54 63 Mobile : + 33 (0) 6 80 27 72 69 E-mail.: michel.magdo@thales-avionics.com NAV/COM & Utilities Product Support Engineer Tel. : ++33 (0) 1 39 45 55 28 E-mail.: marie-laure.nicolaon@thales-avionics.com

Reliability Services Jean Claude DESPERT Reliability Manager Rue Marcel Dassault - BP140 86101 Chatellerault CEDEX Tel. : + 33 (0) 5 49 02 12 34 Fax : + 33 (0) 5 49 02 11 50 E-mail.: jean-claude.despert@thales-avionics.com

Technical Support Thierry DIORE Product Support Director Tel. : +33 (0) 5 61 19 66 19 Mobile: + 33 (0) 6 07 94 43 19 E-mail.: thierry.diore@thales-avionics.com Denis MICHAL A330/A340 Technical Support Manager Tel. : +33 (0) 5 61 19 68 97 Mobile: + 33 (0) 6 76 45 26 86 E-mail.: denis.michal@thales-avionics.com Christophe WITTMER A319/A320/A321 Technical Support Manager Tel. : +33 (0) 5 61 19 65 81 Mobile: + 33 (0) 6 30 92 74 88 E-mail.: christophe.wittmer@thales-avionics.com

José-Christophe CABADA FMS2 Field Support Engineer Tel. : +33 (0) 5 61 19 35 04 Mobile: + 33 (0) 6 85 23 70 08 E-mail.: jose-christophe.cabada@thales-avionics.com Thierry ROYER OEM Support Manager Tel. : +33 (0) 5 61 19 66 65 Fax : +33 (0) 1 61 19 66 30 Mobile: + 33 (0) 6 08 41 86 89 E-mail.: thierry.royer@thales-avionics.com Roland TARDIVEL AIRBUS Support Manager Tel. : +33 (0) 5 61 19 68 12 Mobile: + 33 (0) 6 74 35 84 08 E-mail.: roland.tardivel@thales-avionics.com