CUSTOMER INFORMATION LETTER N 40

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1 105 avenue du Général Eisenhower B.P TOULOUSE Cedex 1 France Phone. : +33 (0) Fax : +33 (0) ASW/05/ COMMERCIAL TRANSFER OF SATCOM AERO H PRODUCT FROM THALES SYSTEMES AEROPORTES (TAS) TO (TAV) Dear Customer, We are pleased to inform you that from January 1 st 2006, THALES SYSTEMES AEROPORTES (TAS) will transfer commercially SATCOM AERO H (SAT 48) to which will provide the same level of support and services formerly contracted by TAS. Thales Avionics Conditions of Sale and Repair and follow on Support will apply. In order to simplify your contacts within organization and in line with our continuous efforts to better support the operation of your Aircraft, you will find here attached the detailed operational information you might need in your daily work concerning these products : - Appendix 1 : List of part numbers - Appendix 2 : Involved Support and Services activities and associated contacts Should you need more information, please do not hesitate to contact your usual representative within Thales Avionics organization. We thank you for spreading this information to whom it may concern within your organization. Yours sincerely, Avionics Services Worldwide Appendix 1 S.A. au capital de Euros ASW/05/ Page 1/5

2 PART NUMBER LIST ( SPARE PART PROVIDING AND REPAIR) Description Part Number Honeywell Part Number Thales Diplexer Low Noise Amplifier (D/LNA) Type 1 Combiner (CMB) 2 ways 3 ways Combiner/Splitter V V V V (*) (*) (*) High Power Relay (HPR) (*) Low Gain Antenna ( LGA) (*) Non repairable equipment out of warranty should be scrapped by the customer who should ask for replacement offer PART NUMBER LIST (ONLY REPAIR) Description Part number Honeywell Part Number Thales V V V V Diplexer Low Noise Amplifier (D/LNA) Type LGA-D/LNA Link S.A. au capital de Euros ASW/05/ Page 2/5

3 SUPPORT ACTIVITIES AND ASSOCIATED CONTACTS Appendix 2 DISTRIBUTION (LRUs Orders and quotations) Avionics Services Worldwide Centre de Logistique International Rue Marcel Dassault BP CHATELLERAULT CEDEX FRANCE Tel : +33 (0) Fax : +33 (0) INC. (for customers in North, South, Central America and the Carribean) Tel : Fax : THALES AEROSPACE ASIA PTE LTD(for customers in the Asia-Pacific region) 21 CHANGI NORTH RISE SINGAPORE Tel : Fax : S.A. au capital de Euros ASW/05/ Page 3/5

4 LRUs REPAIR (flow and orders) C/O A.A.L.P.E. MONCELLY Bat 330 Zone Aviation d Affaires AEROPORT DU BOURGET France Tel : +33(0) Fax : + 33(0) INC. (for customers in North, South, Central America and the Carribean) Tel : Fax : ASIA (for customers in the Asia-Pacific region) 4 Loyang Lane # SINGAPORE Tel : Fax : AOG SERVICE SAVE GIE ORLY CENTER 17, rue Hélène Boucher Bât. 721 zone des Guyards ATHIS-MONS France Tel : 33 (0) Fax : 33 (0) [email protected] SAVE GIE SINGAPORE CENTER C/O Pte Ltd 4 Loyang Lane # S.A. au capital de Euros ASW/05/ Page 4/5

5 SINGAPORE Tel : (65) Fax : (65) SAVE GIE EDISON CENTER C/O, Inc. Tel : (1) Fax : (1) TECHNICAL SUPPORT 105, avenue du General Eisenhower BP TOULOUSE CEDEX Tel : +33 (0) Fax : +33 (0) S.A. au capital de Euros ASW/05/ Page 5/5

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