HISTORY OF TURKISH TOURISM DEVELOPMENT

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ISHC Annual Conference Hospitality in a Changing World HISTORY OF TURKISH TOURISM DEVELOPMENT Presented by: Mehmet Önkal CHA, ISHC 20 October 2011 Ceylan InterContinental 2011 ISHC Istanbul, Annual Turkey Conference Hospitality in a Changing World 20 23 October 2011

THE WORLD

THE WORLD (Source: UNWTO)

THE WORLD (Source: UNWTO) International tourist arrivals up 6.7% over 2009 Additional 22 million arrivals over former peak 2008 «Tourism s quick recovery in 2010 confirms the sector s resilience in the medium and long term, confirming i that t it is a key driver of growth and much needed employment in a changing economic setting»

THE WORLD (Source: UNWTO) International Tourism 2011 - Forecast 2010 Forecast 2011 World +6.7% +4% to 5% Europe +3.2% +2% to 4% Asia & Pacific +12.6% +7% to 9% Americas +7.7% +4% to 6% Africa +6.4% +4% to 7% Middle East +13.9% +7% to 10%

THE WORLD (Source: UNWTO) Interim Update, January-June 2011 «International tourism grew by almost 5% in the first half of 2011 totalling a new record of 440 million arrivals» (Note: The above does not include July and August, the holiday months)

TURKEY

TURKEY General Total area of 780,000 square kilometres Borders: Greece, Bulgaria, Georgia, Armenia, Iran, Iraq, Syria The only secular Islamic state in the World 74 million people 29 million under age 29 Largest youth population in 27 European countries 26 million young, well-trained, motivated labour force 35 million internet and 62 million mobile phone users.

TURKEY Economy 2010 Ranked 17 th largest economy in the world Ranked 7 th largest economy among 27 EU countries Fastest growing economy in Europe GDP growth 8.8% Largest commertial vehicle producer in Europe 16 th largest automotive manufacturer in the world 2 nd largest stell producer in Europe 8 th largest steel producer in the world Exports US$114 billion in 2010 Access to the EU, Central Asia and the Middle East

TURKEY Tourism Licenced Properties (Source: Ministry of Tourism)

TURKEY International Arrivals (millions) (Source: Ministry of Tourism)

TURKEY Top ten destinations 2010 (Source UNWTO) 1. France 76.8 million visitors 2. USA 59.7 million visitors 3. Chine 55.7 million visitors 4. Spain 52.7 million visitors 5. Italy 43.6 million visitors 6. UK 28.1 million visitors 7. Turkey 27.0 million visitors 8. Germany 26.9 million visitors 9. Malesia 24.6 million visitors 10. Mexico 22.4 million visitors

TURKEY How did this happen? INCENTIVES Land Assignment to tourism investors (49 years B-O-T) Infrastructure (South Antalya Project) Resource Utilisation Support Fund (up to 40%) Investment Allowance Tax exemtions (VAT, Customs Duty, Stamp Duty, etc.) Tourism Loans and Credits Employment of Foreign Staff Reduced Utility Prices Communication Priority (1)

TURKEY How did this happen? TURKISH AIRLINES (THY) 176 planes 187 destinations (domestic and international) 29.1 million passengers (2010) «Best Airline Europe» «Best Airline Southern Europe» «Best Seat in Premium Economy Class» (2)

TURKEY How did this happen? Pegasus Airlines Onur Air Anadolu Jet Atlasjet t Borajet Sky Airlines 39 planes 49 destinations (domestic and international) 33 planes 83 destinations (domestic and international; including charters) 22 planes 45 domestic destinations 16 planes 11 destinations (domestic and international) 43 planes 14 destinations (domestic and international) 14 planes 37 destinations (domestic and international; including charters) (3)

TURKEY Commercial / Industrial Cities

TURKEY Touristic Cities

TURKEY Top 10 Nationalities (2010) (Source: Ministry of Tourism) Germany C.I.S. UK Iran Bulgaria Georgia Netherlands France Italy USA 15.3 million visitors 10.9 million visitors 9.3 million visitors 6.6 million visitors 5.0 million visitors 3.9 million visitors 3.8 million visitors 3.33 million visitors 2.3 million visitors 2.2 million visitors

TURKEY International Chain Hotels Group Operation Pipeline Hilton Worldwide Family 18 16 InterContinental Hotel Group 14 3 Accor Hospitality 9 4 Marriott Hotels Resorts Suites 8 2 Wyndham Hotel Group 7 13 Starwood Hotels & Resorts 6 4 Rezidor Hotel Group 4 4 Fi FairmontRaffles Hotels International ti 4 1 Kempinski Hotels & Resorts 3 - Hyatt Hotels Corporation 2 - Mövenpick Hotels & Resorts 2 1 Four Seasons Hotels & Resorts 2 1 Jumeira - 1 Shangri-La - 1 TOTAL 79 51

TURKEY Domestic Chain Hotels Group Operation Pipeline Anemon Hotels 15 2 Dedeman Hotels & Resorts 12 3 Rixos Hotels 9 1 Divan 8 2 The Marmara Collection 5 - TOTAL 49 8

İSTANBUL

İSTANBUL The first Hilton in Europe opened in İstanbul in 1956. In 1975, Sheraton (now InterContinental) and InterContinental (now The Marmara) followed. These were the first internationally branded hotels of İstanbul (and Turkey).

İSTANBUL Performance «Turkey is one of the fastest growing hotel markets in Europe and has been a focus for development in the past few years. Hotels in İstanbul enjoyed an almost 50 per cent profit growth during the first six months of this year (2011)» Sourse: TRI Hospitality Consulting.

İSTANBUL International Chain Hotels Group Operation Pipeline Hilton Worldwide Family 6 4 InterContinental Hotel Group 8 4 Accor Hospitality 2 2 Marriott Hotels Resorts Suites 5 2 Wyndham Hotel Group 3 6 Starwood Hotels & Resorts 3 1 Rezidor Hotel Group 2 3 Fairmont Raffles Hotels International 1 - Kempinski Hotels & Resorts 1 - Hyatt Hotels Corporation 2 - Mövenpick Hotels & Resorts 1 - Four Seasons Hotels & Resorts 2 - Jumeira - 1 Shangri-La - 1 TOTAL 36 24

İSTANBUL Recent Performance (Source: STR) 2009 2010 % Change Occupancy 63.6% 72.7% 14.2% RevPAR $125.80 $137.05 8.9% Note: Census 336 Sample: 35

İSTANBUL Airports İstanbul Atatürk International Airport (Europe) Air Passenger Traffic for 2010: 32 million Ranking 19 th in the World Sabiha Gökçen Airport (Asia) Air Passeneger Traffic for 2010: 11 million

İSTANBUL 2011 Tourism Revenues (estimated) İstanbul = $10.2 billion (ranking 12 th in the highest h earning cities in the World) Amsterdam = $9.9 billion Rome = $8.9 billion Source: Mastercard Research

İSTANBUL

THE END