TravelSmart Vacation Club NewsLetter Year 1 No. 3 Summer 2014 Opening Soon: Royalton Riviera Cancún CHIC by Royalton Punta Cana Frequently Asked Questions FEATURED Destination: JAMAICA Kids Clubs & Teens Lounge at Club Resorts +
LETTER From the Editor Dear TravelSmart Member... Welcome to the third edition of TS NEWS. Summer is already here and the best way to enjoy it is having fun in the sun! In this issue, we are featuring the beautiful island of Jamaica and giving you some useful information to help you fully enjoy a great family vacation at the new Royalton White Sands Montego Bay Resort or a romantic getaway at the adults-only Gran Lido Negril Resort. Hurry and use your SmartPoints to confirm your summer vacation: Your family deserves the best! Construction continues to progress smoothly at both the new CHIC Punta Cana adults-only resort and the new Royalton Riviera Cancún, which are scheduled to open at the end of this year. This Summer TS NEWS includes the well-received section of Frequently Asked Questions, providing important information of Use Fees. Thank you for letting us be an important part of your family memories and enjoy this wonderful season! TSNEWS 2 Summer 2014
Celebrate Special Moments on a Memories Resorts & Spa Vacation Resort Collection NEWS Memories Resorts & Spa Welcomes Popular Kids Characters The Berenstain Bears and Toopy and Binoo to its Caribbean Properties. Families have even more ways to create lasting memories on their next vacation as Memories Resorts and Spa welcomes beloved children s characters to all of its Caribbean properties. Turn your kids vacations into adventures with the beloved characters from the hit animated television series Toopy and Binoo. The playful and spontaneous pair, along with Patchy Patch, will entertain the whole family with interactive appearances, activities, games and a live show. In addition, The Berenstain Bears, who have touched the hearts of families for over 50 years, get the crowd going with a Country Bear Jamboree, games and activities led by the series popular sibling duo, Brother Bear and Sister Bear. Family Memories Travel with the ones you love and create unforgettable memories. The large and spacious rooms offer all the amenities and services families need for the ultimate in comfort and relaxation, while the friendly staff will help you enjoy a worry free and fun family vacation in paradise. With a wide variety of family-friendly activities and services, you can rest assured that you and your children will enjoy one of the best family holidays. Experience fun for all ages at this amazing all inclusive family resort and share in the excitement and entertainment. Parents can even spend precious time alone while children are being entertained at the Kids Club, supervised by warm and professional staff. So come and create lasting memories with us at Memories Resorts and Spa. With resorts in Bahamas, Cuba, and Dominican Republic, Memories offers vacationers friendly service, world-class food, and entertainment day and night. Enjoy the natural surroundings and breathtaking white sand beaches while taking in our top notch facilities and amenities. We go the extra mile to ensure your vacation is simply unforgettable. TSNEWS 3 Summer 2014
Resort Collection NEWS Kids Adventures Fun-filled activities designed for a range of ages, feature kids' characters, special and safe facilities, cartoons, games and playgrounds. Kids Clubs Welcome Our Newest Guests Children ages 4 to 12 will be able to socialize with others their own age while interacting with our newest guests Berenstain Bears 1 and Toopy and Binoo 2, watching cartoons, discovering the playground, and playing various games in secure facilities. Baby Club (0 3 Years) Available at our Memories properties in Cuba. Available daily: 9:00 am to 5:00 pm Trust your young ones to the caring and professional child care staff at Memories Hotels. Offering age appropriate activities for young children, you can rest assured that your children will be kept entertained while you enjoy some much needed rest and relaxation. Teen Lounge Teens between the ages of 13 and 17 also get their own age-appropriate lounge featuring activities for socializing and playing engaging games from ping pong to video games. 1. Berenstain Enterprises Inc. Berenstain Enterprises Inc. Nelvana Limited. 2. Toopy and Binoo (2014) Echo Media. All Rights Reserved TSNEWS 4 Summer 2014
Resort Collection NEWS Royalton Luxury Resorts introduces CHIC by Royalton, a new upscale adults-only resort in Punta Cana Experience All Exclusive service this fall with the opening of CHIC All Exclusive Resorts by Royalton. This upscale, all inclusive adults-only resort is on the beautiful white sands of Uvero Alto in Punta Cana, Dominican Republic. CHIC Punta Cana offers a unique experience where day merges into night and guests can enjoy luxurious indulgences around the clock. This swanky, boutique resort boasts 323 luxurious suites all with breathtaking views of the ocean or tropical gardens. All rooms feature modern, stylish décor and luxurious amenities including the exclusive designer DreamBed, rain showers, 24-hour room service and more. CHIC Punta Cana features an impressive array of amenities including a luxury spa with a wide range of rejuvenating treatments, a state-of-theart health and fitness complex, and Sports Event Guarantee showing popular North American and international sporting events on modern flat screen televisions. Guests can indulge in culinary decadence at six restaurants ranging from the exotic flavours of Morocco and Peru, to a classic steakhouse. CHIC Punta Cana guests can stay connected with the unique All-In Connectivity TM feature, which includes free Wi-Fi throughout the resort, unlimited in-room long distance calling to North America and most of Europe (using the free CHIC mobile app), as well as USB recharge stations and Bluetooth speakers in the rooms. New Royalton All-In Luxury Resort to open in Riviera Cancun Opening this winter, the Royalton Riviera Cancun Resort & Spa in Mexico invites vacationers to experience All-In Luxury with outstanding service and exceptional attention to detail. Situated on the white sands of Riviera Cancun only 15 minutes from the Cancun International Airport, the Royalton Riviera Cancun has something for everyone, the resort is comprised of 3 distinct sections, all unique to our guests needs and vacation styles. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun, an adults-only resort within the resort for guests over 18 years of age only. It features everything necessary to create a relaxing and private momento, including an exclusive à la carte restaurant and a bar, and our crystal clear, adults' pool, among all of the Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. The resort boasts over 1,100 luxurious suites with amenities including rain showers and the DreamBed designed exclusively for Royalton Luxury Resorts, unlimited reservation-free luxury dining in first-class venues, 24-hour room service, and the unique All-In Connectivity features including Free Wi-Fi throughout the resort, unlimited in-room calling to North America and most of Europe, as well as convenient USB recharge and Bluetooth audio stations in the room. Royalton Riviera Cancun offers an impressive array of facilities and services including Royal Spa with a hydrotherapy circuit, comprehensive spa packages, beauty and fitness center, Score Sports Bar featuring a Sports Event Guarantee on major games, a splash park, an innovative Kids Club for ages 4-12 and teens lounge for ages 13-17, and a convention center for weddings, meetings, and events. The resort offers reservation-free dining in 10 restaurants and has 16 bars with a selection of international drinks. For casual fare and treats, guests can enjoy fresh oven baked breads, pastries, cakes, cappuccinos and espressos at the café or choose from an assortment of flavors at Scoops ice cream bar. Guests can upgrade to Diamond Club and enhance their vacation with access to a private lounge with a premium drinks menu, butler service, an exclusive beach area with dedicated bar and waiter service, pillow menu, complimentary early check-in and late check-out (subject to availability), and more. TSNEWS 5 Summer 2014
FEATURED Destination the charm of JAMAICA TRAVEL INFORMATION LANGUAGE: English. Currency: Jamaican Dollars. Electricity: 110V. Jamaica is an island country situated in the Caribbean Sea, comprising the third-largest island of the Greater Antilles. The island, 10,990 square kilometres in area, lies about 145 kilometres south of Cuba, and 191 kilometres west of Hispaniola, the island containing the nation-states of Haiti and the Dominican Republic. Jamaica is the fifth-largest island country in the Caribbean. The indigenous people, the Taíno, called it Xaymaca in Arawakan, meaning the "Land of Wood and Water" or the "Land of Springs". TSNEWS 6 Summer 2014
FEATURED DESTINATION / 2 Hotel Royalton White Sands Montego Bay. Jamaica is the third largest island in the Caribbean. Mountains, including the Blue Mountains, dominate the inland. They are surrounded by a narrow coastal plain. Chief towns and cities include the capital Kingston on the south shore, Portmore, Spanish Town, Mandeville, Ocho Ríos, Port Antonio, Negril, and Montego Bay on the north shore. Kingston Harbour is the seventh-largest natural harbour in the world, which contributed to the city being designated as the capital in 1872. Tourist attractions include Dunn's River Falls in St. Ann, YS Falls in St. Elizabeth, the Blue Lagoon in Portland. Port Royal was the site of a major earthquake in 1692 that helped form the island's Palisadoes. The climate in Jamaica is tropical, with hot and humid weather, although higher inland regions are more temperate.some regions on the south coast, such as the Liguanea Plain and the Pedro Plains, are relatively dry rain-shadow areas. MORE ABOUT THE COUNTRY All foreign citizens travelling to and from Jamaica must present a valid passport when leaving and or re-entering their country. All visitors are required to travel with a return ticket or onward ticket for entry into Jamaica. Hotel Grand Lido Negril Resort & Spa. TSNEWS 7 Summer 2014
FAQ Frequently Asked QUESTIONS... 1. What is included in the Use Fees? Use Fees can apply to payments for reservations at Club Resorts, Affiliated Resorts and Travel Benefits. Within the Travel Benefits, there are specific Use Fees for lodging, air and packages. Only Use Fees paid for packages include air; when making a reservation at a Club Resort or at an Affiliated Resort, the airline tickets must be purchased separately. 2. Are the Use Fees included in the membership price? No, the Use Fees are not included in the membesrhip price. As explained above, there are different Use Fees for Club Resorts, Affiliated Resorts and Travel Benefits, which change according to the type of unit and/or season reserved. Use Fees must be paid at the time of the reservation. 3. Can I pay the Use Fee with my points? Use Fees must be paid in cash or credit card. SmartPoints cannot be exchanged for cash. 4. Can I pay the Use Fees directly at the resort? Use Fees must be paid at the time of reservation either by credit card or bank transfer, this allows you to confirm your reservation up to a year in advance of your travel date. TSNEWS 8 Summer 2014
Contact us! TSVC service center numbers: US & Canada (888)544-1114 Spain 91-572-3108 Germany 0800-723-4359 France 0800-945-609 Europe (other countries) (34)91-572-3108 Mexico 5283-0975 Mexico (interior) 01-800-841-4930 Argentina (800)122-0374 Brazil (800)892-3369 Peru (800)00947 Chile (800)835-149 South America (other countries) (52)555-283-0975 www.travelsmartvacationclub.com vipconcierge@travelsmartvacationclub.com TSNEWS 9 Summer 2014