How can VSAT services benefit your fleet Digital Ship, Tokyo Shinobu Suzuki, Country Manager Astrium Services Business Communications KK
Product Portfolio
Fully managed VSAT Your Concerns Short history of maritime VSAT... Coverage? Expensive? Antenna? Support? How good is good enough? Our Services Experience: over 22 years experience in maritime VSAT The most global coverage: our Ku-coverage is the most extensive Our own teleports:manage and control all traffic Field service: our own Field Engineers located globally Fully managed: hardware (sell& lease) with maintenance as well as airtime Online Portal: check size/speed of your fleet online 3
The Most Global Ku-band Coverage Covering ALL Covering ALL major shipping routes
Networks Santa Paula Teleport : USA A network of globally positioned teleports Owned, operated or utilised by Marlink Enabling worldwide communications Via multiple satellite networks Southbury Teleport : USA Aussaguel Teleport : France Eik Teleport : Norway
Customer Portal Customer Portal Incident management and Ticket Tracking Multi Router Traffic Graphs (MRTG) Fleet maps / vessel locations EBI graphs link quality indicator MRTG graphs monitoring traffic utilization Fleet Number Plan Shows how you utilise the services you pay for
2011 Figures World Merchant Shipping Fleet by Ownership (>1,000 GT Ships) Merchant vessels : 35,200 VSAT : 9,000 vessel VSAT : 9000 ( >1,000GT : 35,200 Image courtesy of Euroconsult Japan owns 3,800 vessels
Current Typical Ocean Going Vessel Admin : Voice + email Crew : Prepaid Voice + text email Don t send a big attachement, don t forget to resize photos! Email Voice Low Cost Admin email with size limit & restricted connections Admin Voice is kept minimum. Text only Crew email Prepaid Voice for Crew less than $1,000 every month we are so satisfied! Forget efficiency and crew satisfaction, Just keep cost low!
In reality... There s so much to do onboard! ECDIS E-navigation ECDIS Online updates alone need2-3gb.. Internet Always On Crew Retention Engine, VDR, Inmarsat, ECDIS.. Remote Monitoring
Vessel with efficiency and happy crew Admin: Voice + Email + Internet Crew: Prepaid Voice + Email + Internet Via VSAT: Always On Unlimited Data brings your vessel efficiency (remote maintenance, ECDIS updates, weather on demand) Improve crew retention (lowest voice charges and Internet make your crew feel at home) Operational Cost reduction (using online services, minimize crew recruitment efforts and need for training) For security and optimization, you will need control, which can be fully optimized with our Value Added Services
Fleet Management Simplified XChange provides optimized vessel management. Admin Automatic fallback with MSS All-in-one service Fleet surveillance Easy user management Total cost-control Crew Internet Café with multiple PCs in public areas Voice and data calls from personal smart phone/tablets (Android/iOS) Personal PCs connected via Wi-Fi or cable Internal PABX for external and inter-cabin calls
Maritime VSAT makes your vessel efficient and crew happy A fixed cost for unlimited data = cost-effective communications So much more GB with so little Easy Budget Save hidden costs Courier, IT engineer s attendance Crew recruitment / training Save repair costs (Remote Maintenance, Remote Access) Save fuel(on-demand weather reports, navigation routing) Save cost by using more data! You will be able to save cost by using much more via VSAT
Value Added Services Cost Control Get full cost control of traffic generated by crew, passengers and clients Email & SMS Applications for email, efax and SMS with intuitive and user friendly interfaces easier. IP & Networking Integrate communications systems into a single, seamless IP-based, global communications network Prepaid Services With Marlink's prepaid services, users can stay connected anytime and anywhere Security Marlink offers a range of programs and subscriptions designed to support vessel safety and regulatory compliance and make your life
Wake up call! Vessels were ok with 30MB/month in 2010. What do they need now? And, imagine Year 2015 2016.... 1. Choosing the right VSAT provider : up to 6 months (or even 12 months!) 2. From contract to the first installation : 2-4 months 3. Testing and Proof of Concept : 3-6 months 4. Deploy VSAT across fleet of 10 vessels : 12 months +
www.marlink.com In 2015, how are you going to find qualified crew on board without Internet? Join Us