Pipelines in Your Community

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Pipelines in Your Community Important Safety Information CANADA

Pipelines in Your Community Kinder Morgan Canada operates a pipeline in your community. You are receiving this brochure because you either live or work near a Kinder Morgan Canada pipeline or facility. Whether our pipeline crosses or is adjacent to your property, this brochure will provide you with important safety information. Petroleum is a building block for many goods that we use every day: fuel for our cars, medicine, shampoo, detergent, clothing, even our debit and credit cards. Throughout communities in Western Canada and Washington state, Kinder Morgan Canada s pipelines transport the petroleum needed to produce these items. Pipelines are the safest and most efficient way to transport petroleum products to market. According to the Canadian Energy Pipeline Association, approximately 1.2 billion barrels of crude oil and refined petroleum products are shipped each year, with 99.99 percent of that product safely reaching its end destination. The pipeline industry is heavily regulated and Kinder Morgan Canada is committed to meeting all industry standards and regulations. Our Integrity Management Program ensures that we take the necessary preventative measures for the continued safe operation of our assets. The focus is on preventing pipeline failures and minimizing their impact. You can read more about our Integrity Management Program at kindermorgan.com/pipelinesafety. Pipelines in Your Community Important Safety Information / 3

Pipeline Markers and Right-of-Way Our pipelines are found in a road allowance or right-of-way, which is a narrow stretch of land that provides safe access for pipeline monitoring and maintenance. Pipeline markers provide important safety information such as the type of product carried, the local One Call number, and Kinder Morgan Canada s Emergency Notification Number. Although markers identify that a pipeline is in the area, they do not give the exact location or depth only a qualified Kinder Morgan Canada Technician can do so. Call or Click Before You Dig Damage to pipelines can occur from conducting ground disturbance activity near our pipeline without our prior knowledge or consent. Striking a pipeline can have severe consequences for the public and the environment. Before you begin any ground disturbance work, contact your local One Call centre. If your proposed work is near our right-of-way, a Kinder Morgan Canada representative will call you back to discuss your proposed work and, if required, meet with you onsite to determine the exact location of the pipeline. This service is typically provided at no cost to you. Pipelines in Your Community Important Safety Information / 4

Pipeline Maintenance We have right-of-way agreements with landowners, which allows us to access the right-of-way to operate and maintain the pipeline safely. When we conduct routine maintenance, we make every effort to notify landowners of impending work in a timely manner and strive to ensure that any work is completed with minimum impact. Vegetation Management Our ongoing vegetation management program includes clearing vegetation along the right-of-way to allow adequate access and ensure that our aerial and ground patrols have a clear visual of the right-of-way. Aerial inspections also allow us to monitor sensitive areas such as rivers or streams that cross the pipeline to look for signs of potential water or soil erosion. Kinder Morgan Canada employees or contractors can then be dispatched to investigate and correct any concerns, if required. Patrols also alert us to third party excavation activity near the pipeline. Pipelines in Your Community Important Safety Information / 5

Activities that Require Written Permission With the exception of normal farming practices, any ground disturbance activity within 30 metres (100 feet) of the right-ofway requires our permission. There are two types of permits that we issue: 30 Metre (100 Foot) Permits and Proximity Permits. These permits are our written permission for you to proceed with your project. 30 Metre (100 Foot) Permit A 30 Metre Permit is required for any ground disturbance activity within 30 metres (100 feet) of our pipeline right-of-way. Examples of ground disturbance activities include, but are not limited to: Heavy equipment crossings Driving objects into the ground and/or excavation Installing irrigation systems and ditching Landscaping Stump grinding Plowing at a depth greater than 12 inches Drilling, digging, compacting, stockpiling or using any equipment causing ground vibration Proximity Permit A Proximity Permit is required for installing anything of permanent nature within the pipeline right-of-way. These include, but are not limited to: Constructing roads, driveways, trails, or ditches Fences or posts Realtor, political or property development signs Moveable sheds, outbuildings, or other structures Underground utilities Pipelines in Your Community Important Safety Information / 6

Activities Not Permitted on the Right-of-Way For your safety, there are certain activities that we do not allow on the right-of-way. These include, but are not limited to: Constructing buildings, structures, fountain walls, or decks Installing swimming pools or hot tubs Using explosives Burning waste material Storing flammable materials, equipment, or bulk goods Large vegetation or trees Pipelines in Your Community Important Safety Information / 7

Landscaping Landscaping activities such as flower beds, ornamental lawns, and low shrubbery are generally permitted on the right-of-way. Involve us early in your planning process so that we can work with you on a gardening solution that fits your needs and protects the integrity of the pipeline. Please ask for a copy of our Design and Landscaping Guidelines for more information. Pipelines in Your Community Important Safety Information / 8

Farming Normal farming activities generally do not require prior notification to us. However, there are certain agricultural activities that can negatively impact the pipeline. These include, but are not limited to: Heavy equipment crossings Deep plowing Sub-soiling Tilling Terracing Installing a fence or drain tile Clearing ditches Before any of these activities take place, contact your local One Call centre. Pipelines in Your Community Important Safety Information / 9

Pipelines in Your Community Important Safety Information / 10

Petroleum Odours If you live or work near a Kinder Morgan Canada facility, you may occasionally smell odours. Although we take measures to control odours, at times they may be present from normal operations or routine maintenance. However, odours can also be an indication of a more serious issue. Any potential emergency, including odours, should be reported to Kinder Morgan Canada s Emergency Notification Line: 1.888.876.6711. Our odour complaint protocol ensures that we complete a comprehensive investigation immediately. This involves a thorough analysis of the pipeline operating conditions by our Control Centre and an in-person investigation at the facility or location of the complaint. If it is determined that there is any concern for public safety, immediate action will be taken to alert the public and authorities. Emergency Preparedness and Response In the unlikely event of a pipeline leak or emergency, Kinder Morgan Canada is prepared to respond quickly with detailed emergency response procedures and trained personnel. We can isolate and shut down the pipeline, if needed, in 15 minutes. Oil Spill Containment and Recovery trailers are located strategically along the pipeline route and can be activated at a moments notice. We will also activate response personnel and procedures and launch our immediate air monitoring program for the protection of emergency responders and local residents. Pipelines in Your Community Important Safety Information / 11

How to Recognize a Pipeline Leak In the unlikely event of a pipeline leak, you may notice the following warning signs: You may smell: A strong petroleum odour (like gasoline or diesel fuel) A strong sulphur odour (like rotten eggs) You may see: Dead or discoloured vegetation Pools of liquid when the right-of-way is dry An oily or rainbow sheen on water You may hear: An unusual hissing or roaring sound What to do in a Pipeline Emergency If you notice any of the warning signs of a pipeline leak or emergency, follow these guidelines: Do: Turn off vehicle engines Leave area immediately, on foot, and in an upwind direction Warn others to stay away Eliminate ignition sources (keyless door entry, cell phone, flashlight) Call 911 from a landline Call Kinder Morgan Canada s Emergency Notification Line: 1.888.876.6711 Do Not: Re-enter the area Touch or operate the pipeline valves Touch or contact any liquids Attempt to extinguish any fires Use any equipment or vehicles that could create a spark Use a cell phone Pipelines in Your Community Important Safety Information / 12

Pipelines in Your Community Important Safety Information / 13

About Kinder Morgan Canada Kinder Morgan Canada is a leader in energy transportation. We operate the Trans Mountain Pipeline, which transports crude oil and refined petroleum products from Edmonton, Alberta to Burnaby, British Columbia and into Whatcom and Skagit Counties in Washington state. Our Trans Mountain Jet Fuel pipeline runs from Burnaby to the Vancouver International Airport. We are committed to safe, reliable and efficient operations of our pipelines. BRITISH COLUMBIA Edson Jasper Edmonton Clearwater ALBERTA Kamloops Burnaby Hope Trans Mountain Pipeline Ferndale Trans Mountain Jet Fuel Abbotsford Trans Mountain Puget Sound Anacortes community Pipelines in Your Community Important Safety Information / 14

CANADA Damage prevention is a shared responsibility. Prior approval from Kinder Morgan Canada is required for any ground disturbance activity within 30 metres (100 feet) of our pipeline right-of-way. For more information please contact the Pipeline Protection Department: Phone: 1.888.767.0304 E-mail: pipelinesafety@kindermorgan.com Website: kindermorgan.com/pipelinesafety Call or Click Before You Dig BC One Call: 1.800.474.6886 Alberta One-Call: 1.800.242.3447 clickbeforeyoudig.com Washington One Call: 811 callbeforeyoudig.org Kinder Morgan Canada s Emergency Notification Line: 1.888.876.6711 May 2015