University of Central Missouri Career Training Catalog



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Healthcare NC 1002 Certified Nursing Assistant Development The Certified Nursing Assistant University Development is for those interested in earning certification in Missouri as a Certified Nursing Assistant (CNA). The program also equips participants with a variety of skills purposefully integrated to give graduates of the program the tools necessary to attain employment and succeed in the healthcare field. Contact Hours: 215 18 years of age or older, not listed on the Missouri Employee Disqualification List. Not convicted of specified felonies or misdemeanors. Have a negative TB test. Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion American Heart Association Basic Life Support Certification Tuition: $2295 Additional Fees: Required Equipment and Supplies not provided by the University as a part of the program tuition include the following: Scrubs (any style or color except camouflage), Shoes (clean white sneakers with good support), and watch with a second hand. The following supplies may be considered optional but are highly recommended and greatly help with practical experience, exam preparation and employment: Stethoscope, Blood Pressure Cuff. contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 1

Healthcare NC 1003 Certified Nursing Assistant - Administrative Medical Assistant Development The Certified Nursing Assistant Administrative Medical Assistant Development prepares individuals for employment in physicians offices, clinics, medical service offices, hospitals, and long term care facilities. The Certified Nursing Assistant course provides basic medical and patient care skills and the Administrative Medical Assistant focus builds on those skills by providing administrative training. Contact Hours: 280 18 years of age or older, Not listed on the Missouri Employee Disqualification List. Not convicted of specified felonies or misdemeanors. Have a negative TB test. Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion American Heart Association Basic Life Support Certification Tuition: $2995 Additional Fees: Required Equipment and Supplies not provided by the University as a part of the program tuition include the following: Scrubs (any style or color except camouflage), Shoes (clean white sneakers with good support), and watch with a second hand. The following supplies may be considered optional but are highly recommended and greatly help with practical experience, exam preparation and employment: Stethoscope, Blood Pressure Cuff. contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 2

Healthcare NC 1006 Certified Nursing Assistant Behavioral Care Development An individual desiring a career in healthcare will find this course prepares them for employment in one of the fastest growing job fields in the U.S. Employment of nursing aides is expected to grow faster than the average for all occupations through 2016. As the elderly population increases, demand for Certified Nursing Assistants (CNA) with clinical specialty training will rise in response. This course will prepare the eldercare specialist for work in a LTC facility, in homecare, or other elder living environments involved in the care of individuals with psychological and/or behavioral problems. The program broadens the traditional role of CNAs to include behavioral care training. Contact Hours: 244 18 years of age or older, not listed on the Missouri Employee Disqualification List. Not convicted of specified felonies or misdemeanors. Have a negative TB test. Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion American Heart Association Basic Life Support Certification Tuition: $2995 Additional Fees: Required Equipment and Supplies not provided by the University as a part of the program tuition include the following: Scrubs (any style or color except camouflage), Shoes (clean white sneakers with good support), a watch with a second hand. The following supplies may be considered optional but are highly recommended and greatly help with practical experience, exam preparation and employment: Stethoscope, Blood Pressure Cuff. contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 3

Healthcare NC 1004 Certified Nursing Assistant - Green Practices Specialist The University of Central Missouri has created a Development for those interested in earning certification in Missouri as a Certified Nursing Assistant (CNA) that understands how to use Green Healthcare practices. The program equips participants with a variety of skills purposefully integrated to give graduates of the program the tools necessary to attain employment and succeed in the healthcare field. Through education, self-assessment and action planning, students become aware of the upstream and downstream consequences of their activities and implement more sustainable practices in their workplace by: reducing the environmental impact of the health care workplace; conserving resources, reduce waste, and monitor ongoing environmental performance; and exploring the benefits of shifting to more sustainable practices. Contact Hours: 280 18 years of age or older, not listed on the Missouri Employee Disqualification List. Not convicted of specified felonies or misdemeanors. Have a negative TB test. Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion American Heart Association Basic Life Support Certification Tuition: $2995 Additional Fees: Required Equipment and Supplies not provided by the University as a part of the program tuition include the following: Scrubs (any style or color except camouflage), Shoes (clean white sneakers with good support), Watch with a second hand. The following supplies may be considered optional but are highly recommended and greatly help with practical experience, exam preparation and employment: Stethoscope, Blood Pressure Cuff. contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 4

Healthcare NC 1007 Certified Nursing Assistant Home Health Aide Development The Certified Nursing Assistant Home Health Aide Development prepares students to work in long term care facilities and/or homes assisting patients with their medical needs. Students will participate in a holistic training program developed to provide a well-rounded and work-ready healthcare employee. Contact Hours: 280 18 years of age or older, not listed on the Missouri Employee Disqualification List. Not convicted of specified felonies or misdemeanors. Have a negative TB test. Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion American Heart Association Basic Life Support Certification Tuition: $2995 Additional Fees: Required Equipment and Supplies not provided by the University as a part of the program tuition include the following: Scrubs (any style or color except camouflage), Shoes (clean white sneakers with good support), a watch with a second hand. The following supplies may be considered optional but are highly recommended and greatly help with practical experience, exam preparation and employment: Stethoscope, Blood Pressure Cuff. contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 5

Healthcare NC 1008 Certified Nursing Assistant Special Needs Advancement Individuals desiring a career in health care will find this course prepares them for employment in one of the fastest growing job fields in the U.S. Employment of nursing assistants is expected to grow faster than the average for all occupations through 2016, in response to the long-term care needs of an increasing elderly population. Certified Nursing Assistants (CNA) with special training in Special Needs Care may find employment in all levels of long term care facilities, acute care clinics and hospitals, and home health services. Certified Level I Medication Aides (LIMA) may administer non-parental medications in a residential or assisted living setting under the direction of a nurse or physician. Level I Medication Aides may also be certified for Insulin Administration. addition to Healthcare Technical Competencies, the curriculum effectively addresses the Personal Pyramid. Contact Hours: 360 18 years of age or older, not listed on the Missouri Employee Disqualification List. Not convicted of specified felonies or misdemeanors. Have a negative TB test. Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion American Heart Association Basic Life Support Certification Tuition: $3295 Additional Fees: Required Equipment and Supplies not provided by the University as a part of the program tuition include the following: Scrubs (any style or color except camouflage), Shoes (clean white sneakers with good support), a watch with a second hand. The following supplies may be considered optional but are highly recommended and greatly help with practical experience, exam preparation and employment: Stethoscope, Blood Pressure Cuff. contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 6

Healthcare NC 1009 Certified Medication Technician Development The CERTIFIED MEDICATION TECHNICIAN Development PROGRAM ensures that students develop the knowledge needed to advance their skills as Certified Nursing Assistants and become certified as certified Medication Technicians and Insulin Administrators with the State of Missouri. The course also includes Supervisory skills training. Contact Hours: 104 State of Missouri Certified Nursing Assistant Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion Tuition: $2485 Additional Fees: N/A NC 1005 Restorative Nurse Assistant This program is designed for active Missouri Certified Nursing Assistants to gain special knowledge, skills and techniques in restorative nursing and therapeutic rehabilitation. Contact Hours: 72 State of Missouri Certified Nursing Assistant Delivery Format: Instructor-led Clinicals Expected Award: State of Missouri Certification UCM Certificate of Completion Tuition: $2195 Additional Fees: N/A contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 7

Healthcare NC 1023 Medical Office Assistant The Medical Office Assistant prepares students for employment in entry-level office and administrative positions in physicians offices, clinics, medical service offices, hospitals and long term care facilities. Students will learn how to apply excellent customer service, desktop software support and administrative solutions in a medical environment. 18 years old or older High School Diploma/GED Basic use of Computers Contact Hours: 210 Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Tuition: $2995 Additional Fees: N/A NC 1023 Medical Office Assistant with ICD-9 The Medical Office Assistant prepares students for employment in entry-level medical office positions that can include insurance billing responsibilities. Students successfully completing this program will be prepared to work in various medical environments. 18 years old or older High School Diploma/GED Basic use of Computers Access to a computer with Internet at home or another access point on a regular basis. Contact Hours: 210 Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Tuition: $3495 Additional Fees: N/A contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 8

Healthcare NC 1050 Introduction to the Medical Office The Introduction to the Medical Office Certificate introduces students to what makes an effective employee in administrative medical office roles. Students will learn how to effectively work in administrative medical office support roles. Students successfully completing this program will be introduced to what it is like to work in a medical office. Pyramid. 18 years old or older High School Diploma/GED Basic use of Computers Access to a computer with Internet at home or another access point on a regular basis Contact Hours: 80 Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Tuition: $1595 Additional Fees: N/A contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 9

Healthcare NC 1051 Personal Care Assistant Development An individual desiring a career in healthcare will find this course prepares them for employment in one of the faster growing job fields in the U.S. Employment for Personal Care Assistants is expected to grow 69% between 2010 and 2020, much faster than the average for all occupations. As health care costs rise, Personal Care Assistants are becoming an extremely important part of the healthcare team. Personal Care Assistants (PCA) are responsible for giving assistance to people who are sick, injured, mentally or physically disabled, or are seniors. PCA s work in the home and help their clients with daily activities such as bathing, feeding, grooming, cooking and some housework. Effective PCAs must exhibit strong skills in relating to people, time management, written and verbal communication, attention to details, strong at following instructions and reliable. addition to Healthcare Technical Competencies, the curriculum effectively addresses the Personal Pyramid. 18 years old or older Pass background check and not convicted of specified felonies or misdemeanors able to listed on the MO Family Care Safety Registry Able to lift 50 lbs. English proficiency High School Diploma/GED Reliable transportation, valid driver s license & auto insurance Contact Hours: 180 Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online, HIPAA Certification & American Heart Assn Basic Life Support/CPR Certification Tuition: $2795 Additional Fees: N/A contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 10

Green/Sustainability NC 1043 Residential Energy Efficiency Client Service Coordinator The Client Service Coordinator (CSC) certificate program is for those who want to work directly with clients in the Residential Energy Efficiency (Retrofit) Sector. CSCs are client advocates, working with clients throughout the retrofit process. This program teaches customer service, project management, basic building science, as well as techniques to support the client relationship and troubleshoot issues. Students who successfully complete the program will be able to describe the energy audit process and energy topics to homeowners. Pyramid. Students will produce a Success Blueprint that includes a mission statement, S.M.A.R.T goals, Contact Hours: 160 18 years old or older High School Diploma/GED Workkeys Assessment Scores: Applied Math (4), Locating Information (4) and Reading for Information (4) Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Tuition: $2995 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 11

Green/Sustainability NC 1042 Retrofit Service Representative Certificate This course introduces participants to the basic concepts/practices of energy efficiency and weatherization. In addition to the overall objectives of the industry, participants will learn how to promote energy efficiency and provide customer service to property owners. OSHA 10 & RRP lead safe work practices training and credentials are also included. Pyramid. Students will produce a Success Blueprint that includes a mission statement, S.M.A.R.T goals, This comprehensive program will prepare participants for the industry certification as a Building Performance Institute Building Analyst. Contact Hours: 120 18 years old or older; High School Diploma/GED; Workkeys Assessment Scores: Applied Math (5), Locating Information (4) and Reading for Information (5); Physically able to bend, lift and carry up to 50 pounds, crawl in confined spaces, climb ladders and use power/hand tools. Special note: This job is extremely physical and requires one to belly-crawl and balance on joists in extreme conditions: very hot or cold/dark places (attics and crawlspaces). Stable work history; Professional appearance and demeanor; Construction industry or related experience (helpful but not mandatory); Driver s License with clean driving record; Reliable transportation capable of transporting equipment to jobsite; Pass employer interview process; Pass drug screen; Pass background check; Provide Information for I-9 Compliance Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Expected Award: BPI Certification UCM Certificate of Completion Tuition: $1595 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 12

Green/Sustainability NC 1040 Weatherization Technician The Weatherization Technician training program is designed as an entry level program for those wanting to enter the residential weatherization field. Using a holistic development approach, students will receive employer needed soft skills along with building science diagnostic concepts and weatherization techniques. Contact Hours: 210 Delivery Format: Instructor-led Labs High School Diploma/GED; Pass a Background Check; Basic 8th grade Math and 8th grade Reading Skills; Physically able to bend, lift and carry up to 50 pounds, crawl in confined spaces, climb ladders and use power/hand tools; Some general construction experience and/or basic carpentry skills. OSHA 10 Lead Safe Work Practices Tuition: $3295 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 13

Technology NC 1021 Office Application Specialist The Office Application Specialist prepares students for entry-level office and administrative positions. Students will learn how to apply software products to supply business support and solutions in a work environment. Students successfully completing this program will be prepared to sit for the Microsoft Certified Application Specialist certifications in Word, Excel and PowerPoint. Contact Hours: 210 High School Diploma/GED; Basic use of computers Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Microsoft Certified Application Specialist for Word, Excel and PowerPoint Tuition: $2995 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 14

Technology NC 1060 Computer Support Specialist The Computer Support Specialist program provides students with knowledge in computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems. Students will gain knowledge in current technology related to modern applications, networks and telecommunications and the equipment and software required to maximize system support. Students will become highly experienced in procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals. knowledge, skills, and abilities required to successfully perform at a high level in life and on-the-job. The curriculum effectively addresses the Personal Effectiveness, Academic and Workplace Competencies (Tiers 1-3) of the DOL-ETA Competency Model Pyramid. Students will produce a Success Blueprint that includes a mission statement, S.M.A.R.T goals, Contact Hours: 280 High School Diploma/GED; Basic use of computers, Basic 8th grade Math and 8th grade Reading Skills Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Expected Award: Industry Certification CompTia UCM Certificate of Completion Tuition: $3495 NC 1061 Digital Literacy Certificate Curriculum includes both soft and technical skills as follows: Self-Leadership Integrity, Communicating for Success Working in Teams Problem Solving. Graduates are prepared to take the Microsoft Digital Literacy exam. Contact Hours: 80 High School Diploma/GED; Basic use of computers Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Tuition: $1595 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 15

Technology NC 1065 Introduction to Modern ming The Introduction to Modern ming program prepares students for careers in entry to mid-level employment using interactive development skills needed in today s business world. Students will learn how to be resourceful and creative in order to help their future employer create of enhance their interactive presence on the Internet. addition to Industry and Technical Competencies, the curriculum addresses the Personal Effectiveness, Academic and Workplace Competencies (Tiers 1-3) of the DOL-ETA Competency Model Pyramid. Students successfully completing this program will be prepared to work in various business environments. Contact Hours: 300 18 years of age or older, High School Diploma/GED; strong computer user skills, some prior programming experience preferred, strong desire to learn. Delivery Format: Blended Learning 75% Instructor-led/Labs, 25% Online Tuition: $4900 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 16

Supply Chain/Logistics/Warehousing NC 1025 Supply Chain/Logistics Development, Dream it, Do it This course provides participants with technical knowledge in the world of supply chain logistics. It is designed to give students more practical insight into the industry and how the front-line worker fits into that environment. This course covers the required competencies of mid-level technical works up to first line of supervision. Modern, competitive workers must be competent in the critical work activities common across all facilities within the supply chain: safety, quality control, communications, teamwork, good workplace conduct and familiarity with the key computer systems and equipment that underpin supply chain operations. In addition, students will become aware of key processes, including Lean and Six Sigma. Students will be prepared to sit (and receive a voucher) for the nationally recognized Certified Logistics Associate exam from the Manufacturing Skill Standards Council. Contact Hours: 280 High School Diploma/GED; Basic 8th grade Math and 8th grade Reading Skills Delivery Format: Blended Learning 75% Instructor-led, 25% Online Expected Award: Industry Certification MSSC CLA UCM Certificate of Completion Tuition: $3495 Additional Fees No additional fees. All books, materials, supplies, and/or applicable exams for contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 17

Supply Chain/Logistics/Warehousing NC 1030 Warehouse Distribution and Logistics Development The Warehouse Distribution and Logistics Development program is designed to provide students with foundational-level knowledge in the world of supply chain logistics. This course covers the material handling aspect of the global supply chain and describes the foundational knowledge that front-line material handling workers should master to perform well. It is designed to give students a broad overview of the industry and how the front-line worker fits into that environment. Students will be prepared to sit (and receive a voucher) for the nationally recognized Certified Logistics Associate exam from the Manufacturing Skill Standards Council. Contact Hours: 210 High School Diploma/GED Delivery Format: Blended Learning 75% Instructor-led, 25% Online Expected Award: Industry Certification MSSC CLA UCM Certificate of Completion Tuition: $2595 Additional Fees No additional fees. All books, materials, supplies, and/or applicable exams for contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 18

Supply Chain/Logistics/Warehousing NC 1033 Warehouseman Certificate Curriculum includes both soft and technical skills as follows: Self-Leadership Integrity, Communicating for Success Working in Teams Problem Solving. Technical skills instruction in OSHA 10, material handling safety, forklift safety, Working in confined spaces, lock-out, tag-out procedures, hazardous communications, Globally Harmonized System (GHS), first aid and CPR/AED. NC 1034 Contact Hours: 80 High School Diploma/GED; Basic 8th grade Math and 8th grade Reading Skills Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $2295 Sustainable Material Handling Certificate Curriculum includes both soft and technical skills as follows: Self-Leadership Integrity, Communicating for Success Working in Teams Problem Solving. Technical skills instruction in OSHA 10, material handling safety, forklift safety, Working in confined spaces, lock-out, tag-out procedures, hazardous communications, Globally Harmonized System (GHS), first aid and CPR/AED. Self- Leadership, integrity, communicating for success and career management. Contact Hours: 120 18 years old; physical ability to work in the warehouse field Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $2795 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 19

Customer Service NC 1020 Customer Service Professional Development The Customer Service Professional Development prepares students in three key areas; sales and service, call center, and collections. Students will learn how to provide excellent service to customers and resolve issues for customers whether it is in person, using the telephone or on the internet. Effectiveness, Academic and Workplace Competencies (Tiers 1-3) of the DOL-ETA Competency Model Pyramid. Students will produce a Success Blueprint that includes a mission statement, S.M.A.R.T goals, None Contact Hours: 160 Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $2595 Additional Fees: No additional fees. All books, materials, supplies, and/or applicable exams for contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 20

Customer Service NC 1020 Customer Service Professional Call Center The Customer Service Professional-Call Center prepares students for entry-level customer service positions across industries. Students will learn how to provide excellent service to customers and resolve issues for customers whether it is in person, using the telephone or on the Internet. The coursework offers a foundation in computer skills typically used in customer service careers as well as develops the skills and techniques focused on meeting customer wants and needs in a call center environment. Contact Hours: 210 High School Diploma/GED Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $2995 Additional Fees No additional fees. All books, materials, supplies, and/or applicable exams for contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 21

Customer Service NC 1031 Customer Service-Retail Operations Professional Development The customer service-retail operations professional development program is designed to build the skills & knowledge of entry-level frontline workers who want to work in the retail industry. NC 1031 Contact Hours: 160 High School Diploma/GED; Basic 8th grade Math and 8th grade Reading Skills Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $2495 Customer Service-Retail Certificate Curriculum includes both soft and technical skills as follows: Self-Leadership Integrity, Communicating for Success Working in Teams Problem Solving. Graduates are prepared to take the National Professional Certification in Customer Service exam. Contact Hours: 80 High School Diploma/GED; Basic 8th grade Math and 8th grade Reading Skills Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $1595 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 22

Business Services NC 1024 Administrative Office Assistant Development The Administrative Office Assistant Development prepares students for employment in entry level office and administrative positions. Students will learn how to apply excellent customer service, desktop software support and administrative solutions. Successful graduates will be prepared to work in any office environment. Contact Hours: 210 HIGH SCHOOL DIPLOMA/GED Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $2995 contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 23

Business Services NC 1032 The Financial Process Specialist The Financial Process Specialist prepares students for work in small and medium sized businesses who have a need for a trained professional can basic financial processes used in banking, accounting and the financial industry. Contact Hours: 210 High School Diploma/GED; Basic 8th grade Math and 8th grade Reading Skills Delivery Format: Blended Learning 75% Instructor-led, 25% Online Tuition: $2995 Custom Developed s Available Upon Request contact Scott Boyce at 816-875-3927 x110 or email: boyce@ucmo.edu 24