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// idexx a global presence // idexx a global presence IDEXX CONSISTS OF SEVEN BUSINESS UNITS: 1 2 3 4 5 6 7 // IN-HOUSE DIAGNOSTIC INSTRUMENTS // RAPID ASSAY TESTING // PRACTICE management SOFTWARE // REFERENCE LABORATORY // livestock and poultry diagnostics //DAIRY TESTING //WATER TESTING //we do a lot of things at IDEXX, but the common link in everything we do is in providing veterinary, food and water diagnostic equipment and services. Ensuring animal health, and milk and water quality it s a story worth paying attention to. // our purpose is to be a great company that creates exceptional long-term value for our customers, employees and shareholders by enhancing the health and well-being of pets, people, and livestock.
// idexx a global presence // idexx a global presence IDEXX Laboratories is a global leader in diagnostic solutions for animals, water and food. Our focus is on providing real time care so that our products and services make a measurable impact on animal health and disease diagnosis. We offer a range of solutions for treating companion animals, monitoring livestock and poultry health, and for testing water and milk to ensure optimum levels of quality and safety. jonesy Everything we do is done with our customers in mind, and we pride ourselves on the long-term partnerships we foster. From product development to service offerings, we aim to provide the best possible solutions so that our customers can deliver excellent care, improve productivity, and ultimately increase their profitability. Each year we invest heavily in research and development spending over A$100 million globally to drive innovative diagnostic solutions. Our scientists work together with industry specialists to ensure that our technologies remain cutting edge, and that our customers are at the forefront of their field with the technologies they use. With our passion for world-class solutions, our ongoing investment in research and development, and our long-term commitment to our customers, it s no wonder IDEXX is the global leader in animal health diagnostics, and milk and water testing. a global network servicing customers in over 50 countries and employing 4,500 people maxie 3
// idexx IN-HOUSe diagnostic instruments 1 over 50% of Australia and New Zealand s veterinary practices use IDEXX s specialist diagnostic instruments // idexx IN-HOUSe diagnostic instruments // In-House facilities allow veterinarians to monitor patients health in real time // Tests can be carried out on a wide range of diseases // Illness is diagnosed quickly and accurately // The correct course of treatment can be started immediately idexx in-house diagnostic instruments When an animal gets sick, anything that can speed up the treatment process and ease suffering is a welcome relief. IDEXX In-House diagnostic analysers allows veterinarians to easily assess patient well-being to maintain healthy pets and when illness occurs it can be diagnosed immediately, ensuring that correct treatment can be commenced as soon as possible. IDEXX diagnostic equipment is used by the veterinarian in their practice. Having the testing facilities on site means that veterinarians can monitor a patient s health in real time. Tests can be carried out for a wide range of illnesses and results are delivered on the spot. The veterinarian can provide better health management by commencing treatment immediately. The equipment can also be used to monitor an animal s general well-being and for preanaesthetic testing. The IDEXX VetLab suite of analysers provides diagnostic capability that measures parameters in haematology, coagulation factors, blood and urine chemistry, electrolytes, endocrinology and blood gases. IDEXX diagnostic equipment is used by over half of all veterinary practices in Australia and New Zealand. All of our diagnostic analysers can be integrated with our practice management software and our other testing services to ensure the veterinarian receives a complete diagnostic picture for the animal and that patients records are accurately maintained. In-house diagnostic capabilities aid in a rapid diagnosis allowing more precise therapy, which in some situations is life-saving Dr Graham Swinney // University veterinary teaching hospital // sydney, nsw 4 rocky
// idexx rapid assay testing // idexx practice management software 2 our petside rapid assay tests our practice management 3 are renowned in the veterinary software consolidates industry for their superior sensitivity and high accuracy medical records to deliver efficient, productive and profitable outcomes // Common pet diseases can be diagnosed in-clinic within minutes // Tests are extremely sensitive and highly accurate idexx rapid assay testing The ability to diagnose common pet diseases within minutes makes our rapid assay testing essential to every veterinary practice. Extremely sensitive and highly accurate, our test kits enable a range of specific diseases to be diagnosed in-clinic. Our tests are used widely in veterinary practices across Australia and New Zealand. Their gold standard performance has made IDEXX SNAP ELISA devices the leading rapid assay brand in Australia and New Zealand. Microscopic testing methods currently used in-clinic are widely acknowledged to lack accuracy. SNAP ELISA technology eliminates uncertainty and provides veterinarians greater confidence in identifying diseases, such as Heartworm, Pancreatitis and Feline Leukaemia. And with rapid results available on a variety of samples, answers can be delivered during the patient s visit and treatment started immediately. The IDEXX family of SNAP ELISA tests benefit from continued global investment in R&D so our products are always at the forefront of technology: helping veterinarians provide superior health care to their patients. // Streamlines busy veterinary practices // Automates and integrates patient and practice information // Paperwork is reduced and efficiency improved idexx practice management software With IDEXX Cornerstone Practice Management Software, veterinarians can focus on standards of patient care. The system streamlines busy veterinary practices by consolidating client, patient, diagnostic and practice information, reducing time spent on paperwork. It improves efficiency and productivity through one data entry and tracking point. Cornerstone software offers the most powerful practice management capabilities in Australia. Cornerstone software is a sophisticated practice management system, taking care of everyday tasks like invoicing and estimates quickly and accurately. The real beauty, though, lies in the sophisticated information management component, which allows the veterinarian to provide clients with an unprecedented level of service. SmartLink technology, which directly integrates In-House test results, the reference laboratory and inventory management, enhances the system for even greater efficiency. At IDEXX, we understand what running a practice means, so we design our systems to achieve maximum efficiency, productivity and profitability. // Patented technology eliminates diagnostic uncertainty // Rapid results mean immediate treatment benjamin 7
// idexx reference laboratory we offer more than 2,000 diagnostic tests analysed by trained specialists in IDEXX Laboratories // idexx reference laboratory 4 it s a fantastic extension of our practice with the capability to help us resolve the most challenging issues. dr Bill Ilkin // kirrawee veterinary hospital // KIRRawee, NSW // Specialist laboratory service supported by experienced veterinary pathologists // Results are returned on the same day for routine samples taken in the morning // Test result accuracy gives veterinarians confidence in their diagnosis // Results are available in ways to suit the veterinarian including via our VetConnect website idexx reference laboratory Sometimes diagnostic testing requires specialist attention. For those occasions IDEXX provides a veterinary-specific laboratory service supported by a highly experienced team of over 10 veterinary pathologists. IDEXX Laboratories is the leading provider of veterinary diagnostic services, recognised by veterinarians around Australia for its consistent quality and expertise. We understand that veterinarians are busy, so we respond to their need for speed and accuracy by returning results for routine samples taken in the morning on the same day. For convenience, test results are available in a number of ways, including via the IDEXX VetConnect website (www.vetconnect.com.au). IDEXX Laboratories have more than 2,000 diagnostic tests available for dog, cat, horse, bird, marsupial, reptile and production animals which compliment our In-House diagnostics analysers. Veterinarians can also call on our team of veterinary pathologists to assist in interpreting results when needed. We have developed a number of exclusive proprietary tests that enable veterinarians to provide the best diagnosis possible. We are the only global laboratory service which means we can provide access to a global network of proprietary tests. Our global research and development facilities are committed to maintaining our outstanding tradition of innovation: IDEXX continually strives to provide veterinarians with new, improved and unique diagnostic tests. charlotte 9
// idexx the integrated practice the strength of our companion animal business lies in its unique ability to integrate each of our services, to deliver unrivalled patient care with practice management systems RAPID ASSAY TESTING PRACTICE management SOFTWARe idexx the integrated practice // idexx the integrated practice At IDEXX, we strive to help veterinarians practice better medicine, through the advancement of veterinary diagnostic and practice solutions to enhance productivity, minimise paperwork and reduce lost charges. We link everything together to help you keep track more easily so you can spend more time with your patients. Technology within our diagnostic equipment, services and practice management software enables vital information to be captured, shared and stored within the clinic s chosen practice management software system. Veterinarians can access and follow a patient s medical record from one system, without the need for double data entry and excess paper work: test ordering, lab results, diagnosis and follow-up information are consolidated in one place. An Integrated Practice helps veterinarians better manage the relationship with their clients and patients, by streamlining the administrative side of practice life. This integrated solution frees the veterinarian up to concentrate on patient care while driving profitability through efficiency gains. The Integrated Practice is a solution that facilitates busy practices in maximising profit, levels of patient care and client loyalty. IN-HOUSE DIAGNOSTIC INSTRUMENTS 1 2 3 practice efficiency delivers: better medicine practice profitability client loyalty and value THINKING HOLISTICALLY ABOUT THE WAY WE WORK, idexx has streamlined and transformed our practice. dr raj packianathan // senior veterinarian // RSPCA // yagoona, nsw REFERENCE LABORATORY tiger 10 11
// idexx livestock and poultry diagnostics // idexx dairy testing 5 IDEXX is a worldwide leader our dairy test kits detect 6 in the accurate assessment antibiotic contaminants of infectious diseases in herd and flock animals ensuring milk safety is maintained and quality is consistently high idexx livestock and poultry diagnostics idexx dairy testing // Diagnoses diseases such as mad cow disease, bird flu and Salmonella // Accurately detects diseases in poultry, cattle, swine and horses Diseases such as mad cow disease, bird flu and Salmonella have hit the headlines over the past few years. At IDEXX we develop the technology used to diagnose diseases like these to ensure they don t get into Australian or New Zealand farms. We are proud to be the world s leading provider of livestock and poultry diagnostics, protecting and maintaining the health of both animals and humans. Every day hundreds of laboratories and clinics around the world rely on IDEXX instrumentation, software and testing kits to accurately diagnose infectious diseases in poultry, cattle, swine and horses. Our diagnostic assays produce extremely accurate results allowing long-term monitoring of animals health and prevention of disease outbreaks. This provides financial security and protects the livelihood of farmers while ensuring biosecurity. Our work with international veterinarians and researchers has led us to develop the world s most advanced diagnostic products. Livestock and poultry veterinarians use our test results to implement preventive programmes that guarantee better health for animals. // Detects antibiotic residues in milk // Ensures food safety in milk, ice cream, yoghurt and cheese // All tests are quick and easy to use and can be performed on site // Test kits are approved by the FDA and the AOAC Milk producers need to ensure that their milk and dairy products are safe for consumption. That s why customers around the world rely on IDEXX technologies to detect antibiotic residues in their milk and milk-based products like cheese and yoghurt. From government agencies to co-ops and dairy farms, IDEXX technology is the preferred solution for ensuring milk quality and safety. Our tests are quick and easy to use and can be performed on site. With our innovative technologies and unparalleled service, drug-residue testing easily becomes part of the everyday quality routine. Our patented SNAP technology delivers accurate results protecting the health of consumers and protecting the manufacturer from financial risk. IDEXX test kits are approved by the FDA and the AOAC and are capable of detecting the majority of drugs at or below FDA or Food Standards Australia required tolerance levels. When the consumers health is at stake and our customers reputations are on the line, IDEXX is on hand to guarantee product safety. // Long-term monitoring prevents unexpected outbreaks // Enhances biosecurity 13
// idexx water testing 7 our water testing kits are rapid, accurate and are used worldwide to ensure safe drinking water // idexx water testing // Ensures water is safe and free from diseases // Tests approved in 35 countries worldwide // Detects indicators for a wide range of diseases, such as E.Coli and Enterococci // Fastest test on the market ensuring rapid, accurate results idexx water testing Water. We drink it, bathe in it and swim in it every day. So we need to know that our water is safe and free of diseases. That s why IDEXX provides accurate and cost-effective water-testing solutions which provide peace of mind the world over. IDEXX water products are a recognised standard method, are approved in 35 countries worldwide and make a major contribution to ensuring safe water for a variety of uses. With its patented technologies and excellent technical support, IDEXX is recognised as the market leader in this field. Our microbiology test kits test for a wide range of disease indicators, such as E.Coli and Enterococci, and we have the fastest test on the market ensuring rapid, accurate results and best practice performance. IDEXX also offers solutions for Cryptosporidium testing and Chlorine residue monitoring. As well as safeguarding the health of millions of people around the world, our market leading technology also improves the productivity and profitability of our customers from the drinking water and recreation industries. It s hands down the most accurate and reliable system available. And at the end of the day, who wants to take any risks with the water they drink? 14
// idexx outlook // High-quality, innovative solutions // A commitment to the best diagnostic services // All backed by a significant investment in research and development // Helping customers provide safe and reliable services a commitment to continual research and development ensures the introduction of new cutting edge technologies idexx outlook Ultimately we aspire to provide better tools and technologies to ensure that veterinarians, farmers, laboratories and government bodies offer safe and reliable products and services. By investing in research and development we will create new products and enhance existing offerings which, in turn, will help customers develop and grow their businesses. With over 25 years of world-class diagnostic service experience, we have developed an enviable reputation as the number one provider in the markets we service. IDEXX seeks to maintain our high level of quality and innovative solutions well into the future as we continue to invest heavily in research and development. //testing the water that we drink //diagnosing a dog s pancreatitis //x-raying a c patient records //analysing horse blood samples //testing the water that w //x-raying a cat s broken limb //managing a veterinarian s patient records //a a budgie s skin disease //ensuring swimming pool water is clean //testing livestock //assessing disease in poultry //diagnosing a budgie s skin diseas //testing for antibiotics in milk //monitoring health of livestock //assessing d drink //diagnosing a dog s pancreatitis //x-raying a cat s broken limb //m analysing horse blood samples //testing the water that we drink //diagno broken limb //managing a veterinarian s patient records //analysing horse b disease //ensuring swimming pool water is clean //testing for antibiotics assessing disease in poultry //diagnosing a budgie s skin disease //ensuri for antibiotics in milk //monitoring health of livestock //assessing disease in diagnosing a dog s pancreatitis //x-raying a cat s broken limb //managing In everything we do we give our customers the best possible solutions to become leaders in their field //testing the water that we drink //diagnosing a dog s pancreatitis //x-raying a c patient records //analysing horse blood samples //testing the water that w //x-raying a cat s broken limb //managing a veterinarian s patient records //a a budgie s skin disease //ensuring swimming pool water is clean //testing livestock //assessing disease in poultry //diagnosing a budgie s skin diseas //testing for antibiotics in milk //monitoring health of livestock //assessing d drink //diagnosing a dog s pancreatitis //x-raying a cat s broken limb //m analysing horse blood samples //testing the water that we drink //diagno
//Adelaide 117 Greenhill Road Unley SA 5061 PO Box 445 Glenside SA 5065 //Brisbane 3 Overend Street East Brisbane QLD 4169 PO Box 1119 Coorparoo DC 4151 //Melbourne 124/45 Gilby Road Mt Waverley VIC 3149 Locked Bag 15 Mt Waverley VIC 3149 //Sydney 20/38-46 South Street Rydalmere NSW 2116 PO Box 227 Rydalmere NSW 2116 //Reference Laboratories Phone 1300 799 722 Fax 1300 799 744 //All other inquiries Australia Phone 1800 655 978 Fax 1800 634 409 New Zealand Phone 0800 102 084 Fax 0800 448443 www.idexx.com.au 2009 IDEXX Laboratories, Inc. IDEXX is a Registered Trademark.