GLOBAL HR KIM MILLER HEAD OF HR INTERNATIONAL MANAGING INTERNATIONAL ASSIGNMENTS IN THE CURRENT CLIMATE CIPD FRIDAY 6 DECEMBER 2002

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GLOBAL HR KIM MILLER HEAD OF HR INTERNATIONAL MANAGING INTERNATIONAL ASSIGNMENTS IN THE CURRENT CLIMATE CIPD FRIDAY 6 DECEMBER 2002 Integrated Solutions for Tomorrows World

Global HR Strategy Overall Strategic Intent A fully integrated provider of world class HR Solutions Key Business Drivers HR PROCESS & CAPABILITY Providing focused, cost effective and dynamic processes; systems & structures throughout the business PERFORMANCE CULTURE Growing and sustaining a highly motivated and performance orientated workforce EMPLOYER OF CHOICE Attracting; Retaining and Developing our people to build and sustain growth throughout the Company Global HR Global recruitment & selection; Risk Analysis (ICAI) Assessment; Cultural Awareness (outbound and inbound); Training & Development; Performance Management; Succession Planning; Career Management.;

Strategic Intent for Global HR (1) Key Business Driver - Provide first class global HR processes and capability Key Objectives? Utilise knowledge and skills within the global HR community? Develop common processes and reduce inconsistencies? Consolidate expertise to provide a centre of excellence? Align HR systems and structure to Group Strategy

Strategic Intent for Global HR (2) Key Business Driver - Grow and sustain a performance oriented workforce Key Objectives? Develop a performance culture? Develop great leadership? Drive alignment with corporate culture? Provide global reward and recognition programmes that encourage and recognise outstanding performance

Strategic Intent for Global HR (3) Key Business Driver Attract, Retain and Develop our people Key Objectives? Provide global recruitment and selection solutions to attract the best people? Provide competitive and flexible employment solutions for a global workforce? Maximise development opportunities across the global business to retain our best people

What it means for Global HR? A global HR Function focused on delivery and integrated with the business units across the company? Provision of increased added value to the business? Line manager access to the best global HR skills? Consistency - common processes; removal of duplication? Flexibility, adaptability, capability of responding to organisational change

Global Recruitment & Selection International advertising and recruitment campaigns, e.g. South Africa, Hong Kong, Poland, Australia. Local employment status interim solution process e.g. Europe & USA Local employment law, e.g. Europe & USA Intercultural Adaptability Assessment process Cultural awareness (outbound and inbound), e.g. China, Poland, etc Global Information toolkit provides guidance and processes

Intercultural Adaptability Assessment ICAI programme Enables effective risk assessment Minimise risk of failure Reduce costs

Cultural Awareness Partnership with External Organisations Intercultural team workshops to raise the levels of intercultural awareness and effectiveness in global management teams Pre-departure country briefings tailored for assignees, partners and families Focused business briefing programmes giving practical advice on the business culture and practices Repatriation programmes for individuals and families Intensive language tuition

Training, Development & Performance Management Establishing company values & behaviours Identifying global competencies Global appraisal schemes Coordination of global training needs analysis Provision of specific skills training

Succession Planning & Career Management Management development and senior management development programmes Identifying global managers Availability of objective succession planning data Coordination of global resources with home and host business units Achieve best individual/company fit globally

International HR Department Kim Miller Head of International HR Senior HR Advisor Assistant HR Advisor Senior HR Administrator HR Secretary/Admin support For example co-ordination across the group of companies within W S Atkins global HR community e.g. USA China Hong Kong Denmark Poland Republic of Ireland

Contact Kim s last comment: Communication is not what is said..but what is understood For further information/network groups please contact: Kim Miller email: kim.miller@atkinsglobal.com Atkins Plc, Woodcote Grove, Ashley Road, Epsom, Surrey KT18 5BW. Telephone: +44 (0) 1372 726140 THANK YOU FOR LISTENING ANY QUESTIONS?