Human Resource Management Training, Advisory & Consultancy Services

Transcription

1 Institute of Public Administration Human Resource Management Training, Advisory & Consultancy Services Supporting Public Sector Transformation and Reform

2 IPA HRM Training, Advisory & Consultancy Services: Supporting the Transformation Agenda The Report of the Task Force on the Public Service, Transforming Public Services, sets out a challenging agenda for change in the public service. Human Resource Management Practitioners, line managers and staff across the public service will inevitably have to adopt new strategies, acquire new skills, and adjust to new work practices in order to meet the challenges of modernisation and change. The IPA HRM Training, Advisory and Consultancy Team can provide answers to your people management and development challenges. In our team of HRM Specialists we have the expertise and experience to deliver solutions that work specifically for your organisation s needs. Our training, advisory and consultancy services encompass: 1 A wide range of HRM programmes designed to provide the knowledge, skills and competencies to effectively address all matters of HRM strategy, policy and practice; 2 Tailored in-house programmes designed to meet your organisation s specific HRM needs; 3 HRM Advisory and Consultancy services. HRM Training and Development Themes Our expertise spans all areas of HRM and our training and development can be grouped under the key themes detailed below: HRM Strategy, Policy and Legislation Managing Workplace Issues Resourcing and Developing Staff HR Strategy, Policy and Legislation

3 HRM Strategy, Policy and Legislation HRM practitioners need to have professional knowledge and skills and engage in continuing professional development if they are to play a key role in developing and informing the organisations HRM strategy, policies, practices and procedures. Towards this end we provide: Briefings, Seminars, Workshops and Conferences on a wide range of key HRM Themes and Topics including: > Employment Law > Equality and Diversity > Mediation/Conflict Resolution > Freedom of Information > Data Protection > Pensions Administration Certificate and Diploma in HRM Practice Chartered Institute of Personnel and Development (CIPD) Accredited Certificate in Mediation Skills Mediators' Institute of Ireland (MII) Accredited Skills Development Training Programmes covering all areas of HRM Competence Resourcing and Developing Staff Resourcing and developing staff are central activities of HRM practitioners and line managers. Through our training programmes, managers can acquire the knowledge and skills necessary to play a vital role in identifying the HRM needs of the organisation and to participate fully in the recruitment, selection, management and development processes. Towards this end we provide programmes in: Workforce Planning Job Analysis Recruitment and Selection Interviewer/Interviewee Skills Development Employee Induction Performance Management Learning and Development Managing Workplace Issues To enable line managers to effectively manage staff and implement the organisation s HRM policies, we provide a range of programmes. Typically they vary in duration from a 1/2 day to 3 days and cover such issues as: Contracts, Terms and Conditions of Employment Employee Relations/Industrial Relations Institutions and Practices Employee Engagement and Motivation Managing Employee Relations > Grievance and Discipline Management > Attendance Management > Influencing / Negotiating Techniques > Mediation / Conflict Resolution Dignity at Work > Bullying > Harassment and Sexual Harassment > Equality and Intercultural Communication Health and Safety for Line Managers and Safety Representatives

4 In-House Tailored Solutions We have a proven track record in devising in-house programmes tailored to meet your organisations particular needs and objectives. Our aim is to provide you with in-house training programmes that are designed to: Specifically meet your particular strategic HRM and business objectives Maximise the return on your investment IPA in-house training offers: Tailored solutions we tailor the training and learning to your organisations policies and procedures and required emphasis. Ease of transfer of learning we incorporate case studies and learning methods that are immediately relevant to your people. Convenience and minimal disruption events are at your premises or a suitable location nearby. Cost-effectiveness you pay per event, rather than per person, giving you a greater return on your investment. Advisory, Consultancy Expertise Our expertise spans all areas of HRM and we have successfully completed many consultancy projects both nationally and internationally in areas such as: Development of HRM Strategy Review/Audit of HRM Policy, Procedures and Practices Development of Competencies for Recruitment and Selection Performance Management & Appraisal Review of Workplace Partnership Structures and Processes Pay and Grading Research and Reviews Employee Attitude Surveys Election/Ballot Services Health & Safety Reviews Mediation/Conflict Resolution

5 The HRM Training and Consultancy Team To discuss our HRM programmes, advisory and consultancy services in further detail, please contact any of the team below. James Connington is a Human Resource Management Specialist with the IPA. He has delivered training and consultancy in Ireland and internationally on a range of HR topics. James specialises in the fields of equality, diversity and intercultural communication. In addition he has played a key role in training and consultancy in the area of recruitment and selection and he has designed and delivered programmes in the field of dignity at work, in particular the area of workplace bullying and harassment. He is the IPA representative to SIETAR Europa (The Society for Intercultural Education Training and Research) [email protected] Marie Fingleton is a Human Resource Management Specialist with the IPA. She is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD) and since 1993 has provided a HRM training & consultancy service to a wide range of clients in both the public & private sectors. Marie has had particular hands-on experience in the areas of recruitment & selection and performance appraisal and is accredited to administer a number of psychological instruments & management development tools. Marie also co-ordinates a suite of pensions administration training for the public sector & manages the IPA Pensions Forum for the Non-Commercial Semi State sector. She has been a Director on the Board of Management of the Retirement Planning Council since [email protected] Edwin Maguire is a Senior Human Resource Management Specialist with the IPA. He is a Chartered Member of the Chartered Institute of Personnel and Development (CIPD). Edwin has designed and delivered training and consultancy services in all areas of HRM to clients across public, private and not for profit sectors. He has a particular interest in managing employee relations, employee engagement, industrial relations and partnership and in developing management capacity in these areas. He is Director of the IPA / CIPD Accredited Certificate and Diploma in HRM Practice [email protected] Maebh O Connor is a Human Resource Management Specialist with the IPA. She is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD) and frequently undertakes HR related consultancy projects in addition to designing and delivering learning and development programmes across a wide range of topics for both public and private sector organisations. Her main focus of activity is personal and professional development, i.e. enabling staff at all levels of the organisation to realise their true potential and in so doing to maximise their contribution in the workplace [email protected] Lily Regan is a Human Resource Management Specialist with the IPA. She is a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD) and has previously worked as HR Manager at the IPA. Lily has designed and delivered training and consultancy services in all areas of HRM for clients across the public and private sectors. She is an accredited Mediator with both the Chartered Institute of Arbitrators and the Mediators Institute of Ireland. She is Director of Mediation Training Programmes, Services and Consultancy provided by the IPA and also works as a Mediator with clients in both the public and private sectors [email protected] Public HRM Programme Information For information on our current offering of public programmes, please contact the IPA Central Bookings Office on , [email protected] or log onto

6 The Institute of Public Administration is a leading national provider of Human Resource Management (HRM) and organisational development services to the public sector in Ireland. Its HRM education and training programmes are designed to equip practitioners with the necessary skills and competencies required in a modern accountable public service. The IPA s activities span public sector oriented research, publishing, education at under and post graduate levels, training and professional development and consultancy services. Although focused on public sector development needs and a public service audience, the IPA s various services are also taken up by the voluntary and private sectors, and are delivered to international clients both in Ireland and overseas. The IPA is conscious of the demands that the current diversity and speed of change place upon organisations. In addition to undertaking HR consultancy projects, the range of Human Resource Management Training and Development initiatives offered by the IPA includes the following: Certificate & Diploma in Human Resource Management Practice (CIPD Accredited) Certified Mediation Training Programme (MII Accredited) Bullying and Harassment Awareness Equality, Diversity and Intercultural Communication Employment Law Updates HRM for Line Managers Interview Board Preparation Recruitment and Selection Interviewee Preparation Introduction to Human Resource Management Introduction to Mediation Mediation and Conflict Resolution Skills for Line Managers Managing Grievance, Discipline and Absenteeism issues in the Workplace Managing and Appraising Performance High Performance to Underperformance Superannuation and Pensions Administration Institute of Public Administration Lansdowne Road Dublin 4 Tel: (01) Fax: (01) [email protected] Web: Published: September 2010