Training Plan. Planning Section Emirates College for Managment & Information Technology Countinuing Education & Professional Development Center

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Transcription:

Training Plan Planning Section Emirates College for Managment & Information Technology Countinuing Education & Professional Development Center

Training Plan for 2016 Contents Leadership & Manamgement... 2 Creativity, Innovation, Happiness & Tolerance... 9 HR, Training & Development... 13 Customer Service and Communication Skills... 23 Finance & Accounts... 29 Health, Safety & Environment... 41 Information Technology... 53 Interpersonal & Self Development... 60 Sales, Purchasing, Contracts, Tenders and Logistics... 69 Media and Public Relation... 87 Marketing & Sales... 94 Secretarial and Office Management... 100 1

Leadership &Manamgement Leadership and Management 1 Business Etiquette 03/01/2016 07/01/2016 Dubai 3000 $ 2 Creative Problem Solving & Decision Making 03/01/2016 07/01/2016 Dubai 3000 $ 3 Senior Management Program 03/01/2016 07/01/2016 Doha 3000 $ 4 Change Management: People and Process 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 5 Management Skills 10/01/2016 14/01/2016 Muscat 3000 $ 6 Introduction to Business Contracts 10/01/2016 14/01/2016 Dubai 3000 $ 7 The Leadership Challenge 10/01/2016 14/01/2016 Dubai 4000 $ 8 Managing and Motivating Towards Excellence: Skills, Competencies, Traits and Techniques 17/01/2016 21/01/2016 Dubai 3000 $ 9 Effective Management & Leadership Skills 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 10 Counselling Skills 17/01/2016 21/01/2016 Dubai 3000 $ 11 Coaching For Optimum Performance 24/01/2016 28/01/2016 Dubai 3000 $ 12 Leading and Managing Change 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 13 Coaching and Mentoring 24/01/2016 28/01/2016 Dubai 3000 $ 14 Personal Productivity Skills workshop 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 15 Problem Solving and Decision Making 31/01/2016 04/02/2016 Kuwait 3000 $ 16 Leading Innovation 31/01/2016 04/02/2016 17 Leadership & Management Skills for Supervisor (Certified) 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 18 Developing Excellence in People Leadership 07/02/2016 11/02/2016 Dubai 3000 $ 19 Developing 'World Class Customer Service' - As A Competitive Strategy 07/02/2016 11/02/2016 Dubai 3000 $ 20 Supervisory Skills 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 2

Leadership and Management 21 Certified Professional Manager 14/02/2016 18/02/2016 Dubai 3000 $ 22 Business Process Analysis & Modeling 14/02/2016 18/02/2016 Dubai 3000 $ 23 Leading people to Maximize Performance 21/02/2016 25/02/2016 Doha 3000 $ 24 Executive Leadership: Delivering Results Through Strategic Performance Management 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 25 The Strategic Leader 21/02/2016 25/02/2016 Muscat 3000 $ 26 Disaster Recovery Planning 28/02/2016 03/03/2016 Dubai 3000 $ 27 Management Skills and Techniques for Engineers 28/02/2016 03/03/2016 Istanbul 4000 $ 28 Procurement Best Practices 28/02/2016 03/03/2016 Dubai 3000 $ 29 Middle Management Skills 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 30 Managing Change 06/03/2016 10/03/2016 Dubai 3000 $ 31 Leadership Development Skills (Certified) 06/03/2016 10/03/2016 Dubai 3000 $ 32 Maximizing Organizational Communication 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 33 Project Management Skills for Non Project Managers 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 34 Results-Based Leadership 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 35 Effective Presentation Skills 20/03/2016 24/03/2016 Kuwait 3000 $ 36 Certified Professional Manager 20/03/2016 24/03/2016 Berlin 5500 $ 37 Leadership Best Practices: Leadership, Influence and Trust - The Power of a Leader 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 38 Effective Performance Management 27/03/2016 31/03/2016 Dubai 3000 $ 39 Effective Coaching and Counseling Skills 27/03/2016 31/03/2016 Dubai 3000 $ 40 Developing your Personal Influence and Impact: EQ for Inspirational Leadership 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 41 Conflict Management 03/04/2016 07/04/2016 Berlin 5500 $ 3

Leadership and Management 42 Talent Management Strategies 03/04/2016 07/04/2016 Dubai 3000 $ 43 Managerial Creativity and Innovation Skills 03/04/2016 07/04/2016 Doha 3000 $ 44 45 46 Leading with Emotional Intelligence: Psychology of Leadership Business Planning: Practical Strategies for Organizational Success Negotiation and Conflict Management in Organizations 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 10/04/2016 14/04/2016 Muscat 3000 $ 10/04/2016 14/04/2016 Dubai 3000 $ 47 Stategic Crisis Management 17/04/2016 21/04/2016 Istanbul 4000 $ 48 High Performance Leadership 17/04/2016 21/04/2016 Dubai 3000 $ 49 Managerial Decision-Making and Problem- Solving 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 50 Advanced Leadership and Management Skills 24/04/2016 28/04/2016 Dubai 3000 $ 51 Leading High Performance Teams 24/04/2016 28/04/2016 Dubai 3000 $ 52 Strategy Planning and Implementation 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 53 The Comprehensive Course on Strategy and Strategic Planning 01/05/2016 05/05/2016 Dubai 3000 $ 54 Mastering Management Skills (Certified Manager) 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 55 Communication, Coordination and Leadership: Enhancing Leadership and Supervisory Skills 01/05/2016 05/05/2016 London 5500 $ 56 Enhancing Leadership Skills with Effective Interpersonal Interaction 08/05/2016 12/05/2016 57 NLP: Strategies for Recreating Excellence in the Workplace 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 58 Developing Resilient Leadership 08/05/2016 12/05/2016 Dubai 3000 $ 4

Leadership and Management 59 People Management Skills for New Supervisors & Team Leaders 15/05/2016 19/05/2016 Dubai 3000 $ 60 Leadership, Innovation and Enterprise Skills 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 61 The Management and Leadership Development Course 15/05/2016 19/05/2016 Dubai 3000 $ 62 Risk Management for All Professional 22/05/2016 26/05/2016 Dubai 3000 $ 63 Planning & Organizing Skills 22/05/2016 26/05/2016 Doha 3000 $ 64 Leadership and Management Skills for Supervisors 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 65 Creative Thinking and innovation Techniques 29/05/2016 02/06/2016 Muscat 3000 $ 66 Advanced Supervisory Skills 29/05/2016 02/06/2016 Dubai 3000 $ 67 Skills For Woman At Work (Certified) 29/05/2016 02/06/2016 Istanbul 4000 $ 68 Effective Purchasing, Tendering & Supplier Selection 05/06/2016 09/06/2016 Dubai 3000 $ 69 Strategy and Strategic Planning 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 70 Leading change 05/06/2016 09/06/2016 Dubai 3000 $ 71 Developing Excellence & Promoting Creative Leadership Styles 19/06/2016 23/06/2016 Dubai 3000 $ 72 Delegating & Empowerment 19/06/2016 23/06/2016 Abu Dhabi 3000 $ 73 Decisions, Dynamics and Leadership Styles 03/07/2016 07/07/2016 Dubai 3000 $ 74 Leading Creatively 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 75 Project Analysis:Tools & Techniques for Managing Risk & Uncertainty ( Certified Project Analyst) 10/07/2016 14/07/2016 London 5500 $ 76 Time Management 10/07/2016 14/07/2016 Milan 5000 $ 77 Mastering Project management 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 5

Leadership and Management 78 Event Management 24/07/2016 28/07/2016 Dubai 3000 $ 79 Improving Performance through the Balanced Scorecard 24/07/2016 28/07/2016 Dubai 3000 $ 80 Building Personal Leadership Skills: Creating Stronger Relationships for a Stronger Organization 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 81 The Power of Leaders 31/07/2016 04/08/2016 Dubai 3000 $ 82 Developing Management Skills 31/07/2016 04/08/2016 Dubai 3000 $ 83 Dynamics of Leadership 07/08/2016 11/08/2016 Doha 3000 $ 84 Leadership Skills 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 85 Effective Management and Leadership Styles 07/08/2016 11/08/2016 Muscat 3000 $ 86 Motivating, Coaching, Counseling & Mentoring: Practical Tools for Effective Leadership 14/08/2016 18/08/2016 Dubai 3000 $ 87 Advanced Excellence for Managers "Strategic Management, Leadership, Thinking, Planning & Competencies 14/08/2016 18/08/2016 Istanbul 4000 $ 88 Innovation and Creative Thinking 21/08/2016 25/08/2016 Dubai 3000 $ 89 Creating High Performance Team 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 90 Strategic Thinking & Planning 28/08/2016 01/09/2016 Dubai 3000 $ 91 Leadership, Communication and Interpersonal Skills: Leadership through Self Mastery 04/09/2016 08/09/2016 Dubai 3000 $ 92 Coaching for Performance 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 93 Risk and Crisis Management 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 94 The Leadership Challenges 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 95 Key Managerial Skills for New Managers and Supervisors 11/09/2016 15/09/2016 Kuwait 3000 $ 6

Leadership and Management 96 Managerial Writing Skills ( Reports / Letters / Memos ) 11/09/2016 15/09/2016 Milan 5000 $ 97 Developing A Crisis Management Strategy 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 98 Advanced Communication for Leaders (Certified) 25/09/2016 29/09/2016 Dubai 3000 $ 99 Analyzing and Designing Successful Organizations Leading A Complex Effort In A Changing World 25/09/2016 29/09/2016 Dubai 3000 $ 100 Change Management 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 101 Talent Management for Key Succession 02/10/2016 06/10/2016 Istanbul 4000 $ 102 Certified Strategic Planner 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 103 The Leadership Challenge 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 104 The Leadership Excellence Program 23/10/2016 27/10/2016 105 Certified International Professional Management Executive 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 106 Leadership and Communication 30/10/2016 03/11/2016 Dubai 3000 $ 107 Supervisory Management Skills - For 1st / 2nd Level Supervisors 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 108 Achieving Leadership Excellence 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 109 Certified Team Leader 06/11/2016 10/11/2016 Istanbul 4000 $ 110 Developing Teams 06/11/2016 10/11/2016 Dubai 3000 $ 111 Improving Performance through the Balanced Scorecard 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 112 Developing an Effective Safety Culture 13/11/2016 17/11/2016 113 Leadership Best Practices: Leading People to Maximize Performance 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 114 Project Risk Management & Compliance 20/11/2016 24/11/2016 Dubai 3000 $ 7

Leadership and Management 115 Risk Management 20/11/2016 24/11/2016 Dubai 3000 $ 116 How to reach the Managerial Performance Excellence? 04/12/2016 08/12/2016 Dubai 3000 $ 117 The Leadership Challenge 04/12/2016 08/12/2016 Dubai 3000 $ 118 Essential Talent & Competency Management 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 119 The Art of Supervisory Skills 11/12/2016 15/12/2016 Muscat 3000 $ 120 Putting Strategy Into Action: Planning & Implementing Successful Corporate Strategies 11/12/2016 15/12/2016 Dubai 3000 $ 121 Managing Change 18/12/2016 22/12/2016 Istanbul 4000 $ 122 Advanced Leadership and Management Skills 18/12/2016 22/12/2016 Dubai 3000 $ 123 Strategy Planning and Implementation 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 124 Creative Thinking and innovation Techniques 25/12/2016 29/12/2016 Dubai 3000 $ 125 Advanced Communication for Leaders (Certified) 25/12/2016 29/12/2016 Dubai 3000 $ 8

Creativity, Innovation, Happiness &Tolerance Creativity, Innovation, Happiness &Tolerance 1 Keys & Secrets of Happiness 03/01/2016 07/01/2016 Dubai 3000 $ 2 The Art of Tolerance in our societies 03/01/2016 07/01/2016 Dubai 3000 $ 3 Happiness & Self Development 03/01/2016 07/01/2016 Doha 3000 $ 4 5 6 Managing Happiness Toward Organizational Excellence Innovation & entrepreneurship to flourish Emirates Certificate Introduction to Operations Managment 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 10/01/2016 14/01/2016 Muscat 3000 $ 10/01/2016 14/01/2016 Dubai 3000 $ 7 Certificate Service Design & Innovation 10/01/2016 14/01/2016 Istanbul 4000 $ 8 Certificate Innovation, Creativity & Design 10/01/2016 14/01/2016 Dubai 3000 $ 9 Quality Management 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 10 Creativity & Innovation Towards Organizational Excellence 17/01/2016 21/01/2016 Dubai 3000 $ 11 Critical Thinking 17/01/2016 21/01/2016 Dubai 3000 $ 12 Brain Storming 10/01/2016 14/01/2016 Muscat 3000 $ 13 Keys & Secrets of Happiness 03/04/2016 07/04/2016 Dubai 3000 $ 14 The Art of Tolerance in our societies 03/04/2016 07/04/2016 Dubai 3000 $ 15 Happiness & Self Development 10/04/2016 14/04/2016 Doha 3000 $ 16 Managing Happiness Toward Organizational Excellence 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 9

Creativity, Innovation, Happiness &Tolerance 17 18 Innovation & entrepreneurship to flourish Emirates Certificate Introduction to Operations Managment 10/04/2016 14/04/2016 Muscat 3000 $ 17/04/2016 21/04/2016 Dubai 3000 $ 19 Certificate Service Design & Innovation 17/04/2016 21/04/2016 Istanbul 4000 $ 20 Certificate Innovation, Creativity & Design 17/04/2016 21/04/2016 Dubai 3000 $ 21 Quality Management 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 22 Creativity & Innovation Towards Organizational Excellence 24/04/2016 28/04/2016 Dubai 3000 $ 23 Critical Thinking 24/04/2016 28/04/2016 Dubai 3000 $ 24 Brain Storming 04/09/2016 08/09/2016 Dubai 3000 $ 25 Keys & Secrets of Happiness 04/09/2016 08/09/2016 Dubai 3000 $ 26 The Art of Tolerance in our societies 04/09/2016 08/09/2016 Dubai 3000 $ 27 Happiness & Self Development 11/09/2016 15/09/2016 Doha 3000 $ 28 29 30 Managing Happiness Toward Organizational Excellence Innovation & entrepreneurship to flourish Emirates Certificate Introduction to Operations Managment 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 11/09/2016 15/09/2016 Muscat 3000 $ 25/09/2016 29/09/2016 Dubai 3000 $ 10

Creativity, Innovation, Happiness &Tolerance 31 Certificate Service Design & Innovation 25/09/2016 29/09/2016 Istanbul 4000 $ 32 Certificate Innovation, Creativity & Design 25/09/2016 29/09/2016 Dubai 3000 $ 33 Quality Management 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 34 Creativity & Innovation Towards Organizational Excellence 02/10/2016 06/10/2016 Dubai 3000 $ 35 Critical Thinking 02/10/2016 06/10/2016 Dubai 3000 $ 36 Brain Storming 23/10/2016 27/10/2016 Muscat 3000 $ 37 Keys & Secrets of Happiness 23/10/2016 27/10/2016 Dubai 3000 $ 38 The Art of Tolerance in our societies 30/10/2016 03/11/2016 Dubai 3000 $ 39 Happiness & Self Development 30/10/2016 03/11/2016 Dubai 3000 $ 40 41 42 Managing Happiness Toward Organizational Excellence Innovation & entrepreneurship to flourish Emirates Certificate Introduction to Operations Managment 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 06/11/2016 10/11/2016 Muscat 3000 $ 06/11/2016 10/11/2016 Dubai 3000 $ 43 Certificate Service Design & Innovation 13/11/2016 17/11/2016 Istanbul 4000 $ 44 Certificate Innovation, Creativity & Design 13/11/2016 17/11/2016 Dubai 3000 $ 11

Creativity, Innovation, Happiness &Tolerance 45 Quality Management 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 46 Creativity & Innovation Towards Organizational Excellence 20/11/2016 24/11/2016 Dubai 3000 $ 47 Critical Thinking 20/11/2016 24/11/2016 Dubai 3000 $ 48 Brain Storming 13/11/2016 17/11/2016 Muscat 3000 $ 49 Keys & Secrets of Happiness 20/11/2016 24/11/2016 Dubai 3000 $ 50 The Art of Tolerance in our societies 20/11/2016 24/11/2016 Dubai 3000 $ 51 Happiness & Self Development 04/12/2016 08/12/2016 Doha 3000 $ 52 53 54 Managing Happiness Toward Organizational Excellence Innovation & entrepreneurship to flourish Emirates Certificate Introduction to Operations Managment 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 11/12/2016 15/12/2016 Muscat 3000 $ 11/12/2016 15/12/2016 Dubai 3000 $ 55 Certificate Service Design & Innovation 11/12/2016 15/12/2016 Istanbul 4000 $ 56 Certificate Innovation, Creativity & Design 18/12/2016 22/12/2016 Dubai 3000 $ 57 Quality Management 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 58 Creativity & Innovation Towards Organizational Excellence 18/12/2016 22/12/2016 Dubai 3000 $ 12

Creativity, Innovation, Happiness &Tolerance 59 Critical Thinking 25/12/2016 29/12/2016 Dubai 3000 $ 60 Brain Storming 25/12/2016 29/12/2016 Dubai 3000 $ HR, Training & Development HR, Training & Development 1 Managing Employee Performance, Behavior & Attitudes 03/01/2016 07/01/2016 Dubai 3000 $ 2 Measuring Human Capital 03/01/2016 07/01/2016 Dubai 3000 $ 3 Think & Decide Beyond The Box 03/01/2016 07/01/2016 Doha 3000 $ 4 Certified Compensation Professional (CCP) From World At Work Society 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 5 Motivation Methods And Techniques 10/01/2016 14/01/2016 Muscat 3000 $ 6 Managing Employee Relations 10/01/2016 14/01/2016 Dubai 3000 $ 7 Managing Your Human Resources For Best Performance 10/01/2016 14/01/2016 Istanbul 4000 $ 8 The Recruitment & Selection Workshop 10/01/2016 14/01/2016 Dubai 3000 $ 9 Team Building And Organisational Structure 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 10 Human Resources Management 17/01/2016 21/01/2016 Dubai 3000 $ 11 Measuring And Forecasting Human Capital Investment 17/01/2016 21/01/2016 Dubai 3000 $ 12 Certified Train The Trainer 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 13

HR, Training & Development 13 Verifier Training 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 14 Measuring The ROI Of HR Department 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 15 HR Policies And Procedures 24/01/2016 28/01/2016 Kuwait 3000 $ 16 Human Resource (Hr) Management Skills 24/01/2016 28/01/2016 17 Effective HRM For Line Managers 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 18 Certified Hr Manager 31/01/2016 04/02/2016 Dubai 3000 $ 19 How To Motivate Your Workforce 31/01/2016 04/02/2016 Dubai 3000 $ 20 Dealing Confidently With Difficult People At Work 31/01/2016 04/02/2016 London 5500 $ 21 Productivity And Work Quality 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 22 Measuring & Maximizing Training Roi 07/02/2016 11/02/2016 Dubai 3000 $ 23 Seven Habits Of Highly Effective Managers 07/02/2016 11/02/2016 Dubai 3000 $ 24 Balanced Scorecard 07/02/2016 11/02/2016 Doha 3000 $ 25 Essential Skills As Successful HR Manager 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 26 Strategic Human Resources Management 14/02/2016 18/02/2016 Muscat 3000 $ 27 HR Metrics & Analytics: Driving Strategic & Organizational Change Through Analytics 14/02/2016 18/02/2016 Dubai 3000 $ 28 Certified Hr Professional 14/02/2016 18/02/2016 Istanbul 4000 $ 29 Leading & Managing Through Strategic Planning & Innovation 14/02/2016 18/02/2016 Dubai 3000 $ 30 The Professional Interviewer 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 31 Team Working And Communication 21/02/2016 25/02/2016 Dubai 3000 $ 32 Succession Planning And Strategies 21/02/2016 25/02/2016 Dubai 3000 $ 33 Managing The Talent Of Your Team 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 34 Evaluating Training From Reaction To Roi 28/02/2016 03/03/2016 Dubai 3000 $ 14

HR, Training & Development 35 Advanced Recruitment, Interviewing And Selection 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 36 Elements Of HR-Capital Management 28/02/2016 03/03/2016 Kuwait 3000 $ 37 Job Globalization Cultural Diversity 28/02/2016 03/03/2016 38 Auditing Your Hr Function 28/02/2016 03/03/2016 London 5500 $ 39 Organization And Workforce Planning 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 40 Key Performance Indicators Masterclass 06/03/2016 10/03/2016 Dubai 3000 $ 41 Certified Training Coordinator 06/03/2016 10/03/2016 Dubai 3000 $ 42 Benefits And Compensation For HR 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 43 44 Job Analysis, Description, Evaluation Skills & Organizational Structures Preparation Management And Development Of Employees 13/03/2016 17/03/2016 Dubai 3000 $ 13/03/2016 17/03/2016 Dubai 3000 $ 45 Modern Practices In HR 13/03/2016 17/03/2016 Doha 3000 $ 46 47 48 Human Resources Kpis: Benchmarking HR Deliverables Certified Recruitment, Interviewing & Selection Skills Job Analysis And Job Description Techniques 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 20/03/2016 24/03/2016 Muscat 3000 $ 20/03/2016 24/03/2016 Dubai 3000 $ 49 Effective Presentation Skills 20/03/2016 24/03/2016 Istanbul 4000 $ 50 HR As A Strategic Partner 20/03/2016 24/03/2016 Dubai 3000 $ 51 Effective Recruitment 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 52 Appraisal Skills 27/03/2016 31/03/2016 Dubai 3000 $ 53 Effective Administration Of HRM 27/03/2016 31/03/2016 Dubai 3000 $ 54 Performance Based Management Training 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 15

HR, Training & Development 55 56 57 Preparing And Developing Training Specialists & Coordinators 8 Essential Of HRM For All Management Level Performance Management: Setting Objectives And Conducting Appraisals 03/04/2016 07/04/2016 Dubai 3000 $ 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 03/04/2016 07/04/2016 Kuwait 3000 $ 58 Training Needs Identification Analysis, Planning & Implementation 03/04/2016 07/04/2016 59 Using BSC To Achieve Breakthrough Performance 03/04/2016 07/04/2016 London 5500 $ 60 Training Design 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 61 Knowledge Management: How To Create An Effective Learning Organization 10/04/2016 14/04/2016 Dubai 3000 $ 62 Training Needs Assessment System 10/04/2016 14/04/2016 Dubai 3000 $ 63 HR For The Non HR Manager 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 64 65 Career Path Planning Skills & Effective Systems Of Wages, Salaries & Incentives Certified HR Professional: From Traditional HR Role To Business Partner 17/04/2016 21/04/2016 Dubai 3000 $ 17/04/2016 21/04/2016 Dubai 3000 $ 66 Getting Results Through Training 17/04/2016 21/04/2016 Doha 3000 $ 67 Job Analysis 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 68 Understanding Human Performance 24/04/2016 28/04/2016 Muscat 3000 $ 69 Job Satisfaction And Employees Loyalty 24/04/2016 28/04/2016 Dubai 3000 $ 70 Advanced Skills For The Practical Trainer 24/04/2016 28/04/2016 Istanbul 4000 $ 71 72 Strategic HR Planning Practice In The 21st Century Employee Relations: Motivation, Grievances And Discipline 24/04/2016 28/04/2016 Dubai 3000 $ 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 73 Writing Effective Policies & Procedures 01/05/2016 05/05/2016 Dubai 3000 $ 16

HR, Training & Development 74 Employee Development And Talent Discovery, Retaining And Management 01/05/2016 05/05/2016 Dubai 3000 $ 75 People Management 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 76 77 Leadership Development For HR Professionals Advanced Competency Based Interview Cbi 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 78 Internal Workplace Investigations 08/05/2016 12/05/2016 Kuwait 3000 $ 79 HRD And Human Capital 08/05/2016 12/05/2016 80 Hrm - Recruitment 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 81 TNA And Training Evaluation 15/05/2016 19/05/2016 Dubai 3000 $ 82 83 Essentials Of Human Resources Management Strategic Human Resources And Organizational Development 15/05/2016 19/05/2016 Dubai 3000 $ 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 84 Training Needs Analysis & Evaluation Identify The Real Training Needs Of Your Organization & Evaluate The Effectiveness Of Training Solutions 22/05/2016 26/05/2016 Dubai 3000 $ 85 Modern Method In Training And Development 22/05/2016 26/05/2016 Dubai 3000 $ 86 Train The Trainer 22/05/2016 26/05/2016 Doha 3000 $ 87 88 Job Specification And Organizational Structure Essentials Of Human Resources Management 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 29/05/2016 02/06/2016 Muscat 3000 $ 89 Competency Asessment And Profiling 29/05/2016 02/06/2016 Dubai 3000 $ 90 Interview Skills For The Manager 29/05/2016 02/06/2016 Istanbul 4000 $ 17

HR, Training & Development 91 The Business Of HR 29/05/2016 02/06/2016 Dubai 3000 $ 92 Writing Effective Job Descriptions 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 93 94 Basics In Management People The Challenge Talent Management And Development Course 05/06/2016 09/06/2016 Dubai 3000 $ 05/06/2016 09/06/2016 Dubai 3000 $ 95 HR Skills For HR Assistants 05/06/2016 09/06/2016 London 5500 $ 96 Security Management Training 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 97 Presentation Skills: Making A Powerful Impact On Any Audience 19/06/2016 23/06/2016 Abu Dhabi 3000 $ 98 Advanced Employee Relations 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 99 Co-Active Coaching 10/07/2016 14/07/2016 Kuwait 3000 $ 100 Certified Hr Auditor 24/07/2016 28/07/2016 101 Business Brain Train 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 102 HR Planning And Development 24/07/2016 28/07/2016 Dubai 3000 $ 103 Designing A Compensation & Benefit Scheme & Ensuring Satisfactory Performance 24/07/2016 28/07/2016 Dubai 3000 $ 104 Performance Appraisal 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 105 106 107 Managing Conflict, Change & Handling Difficult People Balance Scorecard For Business Performance Advanced Human Resources Management & Leadership 31/07/2016 04/08/2016 Istanbul 4000 $ 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 108 Competencies, Theory And Application 07/08/2016 11/08/2016 109 Best Practices For Personnel/HR Assistants 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 110 Leading Strategic Hr Transformation 07/08/2016 11/08/2016 Dubai 3000 $ 18

HR, Training & Development 111 Conducting Successful Appraisals And Interviews 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 112 Employee Relations Management A To Z 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 113 114 Training Needs Assessment & Training Return Measurement Skills Competencies: Design, Development And Implementation 14/08/2016 18/08/2016 Istanbul 4000 $ 14/08/2016 18/08/2016 Dubai 3000 $ 115 Managing Difficult Client Relationship 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 116 Recruitment Management From A To Z 21/08/2016 25/08/2016 117 Recruitment And Selection Skills 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 118 Career Planning And Development 21/08/2016 25/08/2016 Dubai 3000 $ 119 Mentoring And Coaching For Successful Development 21/08/2016 25/08/2016 Dubai 3000 $ 120 360 Degree Evalutation System 21/08/2016 25/08/2016 Dubai 3000 $ 121 Assessor Training 28/08/2016 01/09/2016 Doha 3000 $ 122 Developing Skills For HR Manager Using DACUM 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 123 Advanced Presentation Skills 28/08/2016 01/09/2016 Muscat 3000 $ 124 Effective Manpower Planning 28/08/2016 01/09/2016 Dubai 3000 $ 125 126 Talent Management: How To Attract, Retain & Develop For Performance Design, Assess & Implement Your Training Modules Creatively 04/09/2016 08/09/2016 Istanbul 4000 $ 04/09/2016 08/09/2016 Dubai 3000 $ 127 Corporate Planning & Strategy 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 128 Human Resource Management 04/09/2016 08/09/2016 Dubai 3000 $ 129 Human Resources Development And Personnel Management 04/09/2016 08/09/2016 Dubai 3000 $ 130 Compensation For End Of Employment 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 19

HR, Training & Development 131 Talent Management For Effective Manpower, Succession Planning 11/09/2016 15/09/2016 Dubai 3000 $ 132 Workforce Planning Statistical Analysis 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 133 Employee Relations: Roles And Responsibilities 11/09/2016 15/09/2016 Kuwait 3000 $ 134 Human Resource Management 11/09/2016 15/09/2016 135 Key Managerial Skills For New Managers 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 136 Certified Job Evaluation Professional 25/09/2016 29/09/2016 Dubai 3000 $ 137 Talent Management And Career Development Planning 25/09/2016 29/09/2016 Dubai 3000 $ 138 On-The-Job-Training Instructor Course 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 139 Train The Trainer - Group Training Techniques 25/09/2016 29/09/2016 Dubai 3000 $ 140 Behavioural Interviewing Techniques 02/10/2016 06/10/2016 Dubai 3000 $ 141 Employee Engagement And Motivation 02/10/2016 06/10/2016 Doha 3000 $ 142 Job Hunting And Recruitment 02/10/2016 06/10/2016 London 5500 $ 143 Improving Performance Through The Balanced Scorecard 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 144 360 Feedback 02/10/2016 06/10/2016 Muscat 3000 $ 145 Talent Management: Developing Multicultural Leaders 02/10/2016 06/10/2016 Dubai 3000 $ 146 Hr Skills 16/10/2016 20/10/2016 Istanbul 4000 $ 147 Basic Of HR 16/10/2016 20/10/2016 Dubai 3000 $ 148 Certified Professional Manager 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 149 Successful Behavioral Interview Techniques For Managers 16/10/2016 20/10/2016 Dubai 3000 $ 150 Managing People At Work 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 20

HR, Training & Development 151 Compensations And Benefits, Job Evaluation & Job Analysis 23/10/2016 27/10/2016 Dubai 3000 $ 152 Workforce Planning Statistical Analysis 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 153 International Hr & Personnel Management 23/10/2016 27/10/2016 Kuwait 3000 $ 154 HR Metrics And Analytics 23/10/2016 27/10/2016 155 Coaching, Counseling And Appraising 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 156 Hr Planning 30/10/2016 03/11/2016 Dubai 3000 $ 157 Performance Management 30/10/2016 03/11/2016 Dubai 3000 $ 158 159 Trainers Guide For Coaching And Mentoring Talent Management And Succession Planning 30/10/2016 03/11/2016 Dubai 3000 $ 06/11/2016 10/11/2016 Dubai 3000 $ 160 Security Management Training 06/11/2016 10/11/2016 Doha 3000 $ 161 Mentor And Instructor Training 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 162 Developing Corporate Training Strategies 06/11/2016 10/11/2016 Muscat 3000 $ 163 Training Management 06/11/2016 10/11/2016 Dubai 3000 $ 164 Created Hr Professional 13/11/2016 17/11/2016 Istanbul 4000 $ 165 Advanced Skills For The Practical Trainer 13/11/2016 17/11/2016 Dubai 3000 $ 166 The Certified Strategist: From Planning To Execution 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 167 Advanced Hr Management 13/11/2016 17/11/2016 Dubai 3000 $ 168 Managerial Review & Understanding Kpi 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 169 Measuring The Effectiveness Of Human Resources Through The HR Scorecards 20/11/2016 24/11/2016 Dubai 3000 $ 170 Writing Job Descriptions 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 171 Certified Training Professional 20/11/2016 24/11/2016 Kuwait 3000 $ 172 Engaging Employee For Higher Performance & Retention 20/11/2016 24/11/2016 21

HR, Training & Development 173 174 175 Manpower Organization, Succession Planning & Trend Analysis How To Write Human Resources Policies And Procedures Latest Techniques For Interviewing, Testing & Effective Selection 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 04/12/2016 08/12/2016 Dubai 3000 $ 04/12/2016 08/12/2016 Dubai 3000 $ 176 Designing & Developing Employee Surveys 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 177 Confict Management In Workplace 11/12/2016 15/12/2016 Dubai 3000 $ 178 Confident Recruitment And Selection Interviewing Skills 11/12/2016 15/12/2016 Dubai 3000 $ 179 Management Of Cultural Diversity 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 180 181 Certified HR Professional: From Traditional HR Role To Business Partner HR Best Practice For HR/Personnel Assistant 18/12/2016 22/12/2016 Muscat 3000 $ 18/12/2016 22/12/2016 Dubai 3000 $ 182 Compensation & Benefits Management 18/12/2016 22/12/2016 Dubai 3000 $ 183 Competency Based Hr Management 25/12/2016 29/12/2016 London 5500 $ 184 The Training Coordinator's Workshop: Excellence In Unavoidable 25/12/2016 29/12/2016 Dubai 3000 $ 185 Hrd Management 25/12/2016 29/12/2016 Dubai 3000 $ 22

Customer Service and Communication Skills Customer Service and Communication Skills 1 Communication in Crisis 03/01/2016 07/01/2016 Dubai 3000 $ 2 Communication, Assertiveness & Negotiation Skills 03/01/2016 07/01/2016 Dubai 3000 $ 3 Telephone Skills & Customer Care 03/01/2016 07/01/2016 Doha 3000 $ 4 Advanced Customer Relationship Management 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 5 The Active Communication Skills 10/01/2016 14/01/2016 Muscat 3000 $ 6 Communication Skills: Results through Collaboration 17/01/2016 21/01/2016 Dubai 3000 $ 7 Leadership & Communication 17/01/2016 21/01/2016 Istanbul 4000 $ 8 9 10 Influence Skills: Getting Results without Direct Authority High Performance Road Map to Customer Service Excellence Reignite Your Passion for Customer Service Excellence 24/01/2016 28/01/2016 Dubai 3000 $ 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 31/01/2016 04/02/2016 Dubai 3000 $ 11 Certified Customer Service Professional 31/01/2016 04/02/2016 Dubai 3000 $ 12 Events & Facilities Management 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 13 Report Writing 07/02/2016 11/02/2016 London 5500 $ 14 Effective Customer Care and Dealing with Different Customer 07/02/2016 11/02/2016 Dubai 3000 $ 15 Advanced Presentation Skills 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 16 Business Writing Skills 14/02/2016 18/02/2016 Kuwait 3000 $ 17 Better Communication Skills at Work 21/02/2016 25/02/2016 18 Moderation Techniques 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 19 Recent Trends in Public Relations 28/02/2016 03/03/2016 Dubai 3000 $ 20 Building Customer Relationships 28/02/2016 03/03/2016 Dubai 3000 $ 23

Customer Service and Communication Skills 21 Customer Relationship Management 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 22 Advanced Customer Satisfaction Measurement 06/03/2016 10/03/2016 Dubai 3000 $ 23 Writing for Results 13/03/2016 17/03/2016 Dubai 3000 $ 24 Customer Service and Communication Skills 13/03/2016 17/03/2016 Doha 3000 $ 25 How to Approach and Work with Relevant Agencies and Ministries in Support of National and Business Strategies 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 26 Certified Customer Service Manager 20/03/2016 24/03/2016 Muscat 3000 $ 27 Communication and Interpersonal Skills 27/03/2016 31/03/2016 Dubai 3000 $ 28 Managing Difficult and Demanding Customers 27/03/2016 31/03/2016 Istanbul 4000 $ 29 Interpersonal Communication Skills 03/04/2016 07/04/2016 Dubai 3000 $ 30 Writing Effectively Briefing Notes 03/04/2016 07/04/2016 London 5500 $ 31 Excellent Customer Service 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 32 Oral Advocacy Skills 10/04/2016 14/04/2016 Dubai 3000 $ 33 Customer Focus in Business Markets 10/04/2016 14/04/2016 Dubai 3000 $ 34 Delivering Exceptional Client Services: How to Build Lasting Partnerships 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 35 Modern Management 17/04/2016 21/04/2016 Dubai 3000 $ 36 The Customer Complaint System: A Tool for Customer Service Improvement 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 37 How to Create a Customer Service Mindset 24/04/2016 28/04/2016 Kuwait 3000 $ 38 Handling Customers Professionally 01/05/2016 05/05/2016 24

Customer Service and Communication Skills 39 40 Organizational and Departmental Communication The Power of Customer Service an Intensive Development Program 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 08/05/2016 12/05/2016 Dubai 3000 $ 41 Business Writing Skills 08/05/2016 12/05/2016 Dubai 3000 $ 42 Advanced Public Relation 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 43 Professional Business Correspondence 15/05/2016 19/05/2016 Dubai 3000 $ 44 45 46 Developing positive attitude, communication skills & stress Improve Your Telephone Skills - 'How To Win & Keep Customers' Assertiveness Skills: Communicating with Authority and Impact 22/05/2016 26/05/2016 Dubai 3000 $ 22/05/2016 26/05/2016 Doha 3000 $ 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 47 High Impact Communication Skills 29/05/2016 02/06/2016 Muscat 3000 $ 48 Advanced Communication Skills 05/06/2016 09/06/2016 Dubai 3000 $ 49 Effective Communication & Teamwork Management Skills 05/06/2016 09/06/2016 Istanbul 4000 $ 50 Telephone Skills & Customer Care 19/06/2016 23/06/2016 Dubai 3000 $ 51 52 Communication Skills and the Art of Public Discourse Effective Communication and Influencing Others 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 10/07/2016 14/07/2016 Dubai 3000 $ 53 Presentation Skills 24/07/2016 28/07/2016 Dubai 3000 $ 54 Certified Customer Service Executive 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 55 56 Implementing and Managing a Customer Complaint System Customer Orientation & Communication Skills 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 57 Customer Focused Management 07/08/2016 11/08/2016 Kuwait 3000 $ 25

Customer Service and Communication Skills 58 Selling Skills for Customer Service 07/08/2016 11/08/2016 59 Advanced Customer Service 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 60 Creative and Innovative Internal Customer Services 14/08/2016 18/08/2016 Dubai 3000 $ 61 Customer Service Managing Relationships 14/08/2016 18/08/2016 Dubai 3000 $ 62 Excellence in Customer Service 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 63 Better Communication Skills at Work 21/08/2016 25/08/2016 Dubai 3000 $ 64 Developing Customer Service 28/08/2016 01/09/2016 Doha 3000 $ 65 Telephone Etiquette 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 66 Customer Service Excellence: How to Deliver Exceptional Value to Today's Busy Customer 28/08/2016 01/09/2016 London 5500 $ 67 Customer Centric Development 04/09/2016 08/09/2016 Dubai 3000 $ 68 Managing Customer Services and Dealing with Difficult Behavior 04/09/2016 08/09/2016 Istanbul 4000 $ 69 Body Language and Customer Service 04/09/2016 08/09/2016 Dubai 3000 $ 70 Senior Level Communciation Skills 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 71 Customer Service Management 11/09/2016 15/09/2016 Dubai 3000 $ 72 73 74 75 Managing Customer Services& Dealing With Difficult Behavior Event Management How to Design, Develop and Implement Events in Support of Business and Service Success Assertiveness Skills and Dealing with Difficult Situations Creating Powerful Relationships Through Networking 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 25/09/2016 29/09/2016 Dubai 3000 $ 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 02/10/2016 06/10/2016 Kuwait 3000 $ 76 Responding to Conflict: Creating Resolution and Cooperation 02/10/2016 06/10/2016 26

Customer Service and Communication Skills 77 78 Managing Service Quality and Customer Satisfaction Good Customer Service will Grow Your Business 16/10/2016 20/10/2016 Dubai 3000 $ 16/10/2016 20/10/2016 Dubai 3000 $ 79 Making Powerful Presentations 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 80 81 Inspirational Communication and Presentations Advanced Customer Service Management at the Work Place 23/10/2016 27/10/2016 Dubai 3000 $ 23/10/2016 27/10/2016 Doha 3000 $ 82 Achieving Excellence in Customer Service 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 83 84 85 86 Service Essentials: Basic Skills for Serving Others Leadership, Communication & Interpersonal Skills: Leadership Through Self Mastery Developing World Class Customer Services: As a Competetive Strategy Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence 30/10/2016 03/11/2016 Muscat 3000 $ 06/11/2016 10/11/2016 Istanbul 4000 $ 06/11/2016 10/11/2016 Dubai 3000 $ 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 87 Customer Service Mindset 13/11/2016 17/11/2016 Dubai 3000 $ 88 Speed Reading 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 89 Technical Report Writing 20/11/2016 24/11/2016 Dubai 3000 $ 90 Maximizing Customer Satisfaction in a Technical Environment 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 91 Customer Satisfaction and Loyalty: Strategies and Measurement 04/12/2016 08/12/2016 27

Customer Service and Communication Skills 92 93 94 Creative and Innovative Internal Customer Services Professional Sales and Service Empowerment Customer Service Excellence: How to Win and Keep Customers 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 04/12/2016 08/12/2016 Dubai 3000 $ 11/12/2016 15/12/2016 Dubai 3000 $ 95 Professional Written Communication 11/12/2016 15/12/2016 Istanbul 4000 $ 96 Customer Relationship Management (CRM) 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 97 Advanced Business Writing 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 98 Managing Customer Service 18/12/2016 22/12/2016 London 5500 $ 99 Advanced Customer Service 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 100 Customer Service Perspective 25/12/2016 29/12/2016 Dubai 3000 $ 28

Finance & Accounts Finance & Accounts 1 The Effective Financial Controller: Managing Financial Functions & Improvement Opportunities 03/01/2016 07/01/2016 Dubai 3000 $ 2 3 Advanced Financial Analysis for Financial Managers Financial Analysis, Evaluation & Budgeting 03/01/2016 07/01/2016 Doha 3000 $ 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 4 Advanced Financial Modeling A Comprehensive Overview of Financial Modeling Methodologies 10/01/2016 14/01/2016 London 5500 $ 5 Financial Analysis and Financial Reporting Skills 10/01/2016 14/01/2016 Dubai 3000 $ 6 Advanced Payroll Management 10/01/2016 14/01/2016 Istanbul 4000 $ 7 8 Financial Analysis Executive Program Accounts Payable: From Accounting to Management 10/01/2016 14/01/2016 Dubai 3000 $ 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 9 Cash to Accrual Accounting 17/01/2016 21/01/2016 Dubai 3000 $ 10 Streamlined Credit Control and Debt Management 17/01/2016 21/01/2016 Dubai 3000 $ 11 Financial Analysis using Excel - Essential Financial Skills for Dynamic Leadership 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 12 13 Review of Financial Accounting & Detecting Fraud Efficient Finance and Accounting Operations 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 14 Risk Management in Islamic Finance 24/01/2016 28/01/2016 Kuwait 3000 $ 29

Finance & Accounts 15 Integrating Budgeting, Forecasting and Business Planning 24/01/2016 28/01/2016 16 Budgeting: Planning, Forecasting, What If Analysis & Reporting 24/01/2016 28/01/2016 London 5500 $ 17 Finance for Non-Finance Professionals 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 18 19 20 21 22 23 24 25 Aligning Budgeting with Successful Strategic Management Advanced Accounting, Auditing & Treasury Management Managing and Organizing Accounts Payable Accounts Payable Benchmark and Best Practices Fast Closing Month-end & Year-end Accounts Financial Planning, Asset Management & Evaluation Essential Sales and Communication Skills for Private Bankers and Wealth Managers Accounting and Financial Analysis to Serve Decision Makers 31/01/2016 04/02/2016 Dubai 3000 $ 31/01/2016 04/02/2016 Dubai 3000 $ 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 07/02/2016 11/02/2016 Dubai 3000 $ 07/02/2016 11/02/2016 Dubai 3000 $ 07/02/2016 11/02/2016 Doha 3000 $ 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 14/02/2016 18/02/2016 Muscat 3000 $ 26 International Banking 14/02/2016 18/02/2016 Dubai 3000 $ 27 Cash Flow Planning and Forecasting 14/02/2016 18/02/2016 Istanbul 4000 $ 28 Strategic Planning, Management Control & Effective Budgeting 14/02/2016 18/02/2016 Dubai 3000 $ 29 Financial Management and Analysis 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 30 Finance for Directors 21/02/2016 25/02/2016 Dubai 3000 $ 31 Accounts, Budgets and Finance for Nonfinancial Managers 21/02/2016 25/02/2016 Dubai 3000 $ 30

Finance & Accounts 32 Accountancy and Financial Analysis for Non - Accountants 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 33 Fundamentals of Mergers & Acquisitions 28/02/2016 03/03/2016 Dubai 3000 $ 34 Budgeting & Cost Control 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 35 36 Efficient Finance and Accounting Operations: 2013 Best Practices and Updates Cash Flow & Working Capital Management 28/02/2016 03/03/2016 Kuwait 3000 $ 28/02/2016 03/03/2016 London 5500 $ 37 Financial Awareness For The Non-Financial Person 28/02/2016 03/03/2016 38 39 Cash Flow Statement Workshop: Preparation and Analysis How to Conduct A Successful Internal Audit 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 06/03/2016 10/03/2016 Dubai 3000 $ 40 Next Generation Excel: Advanced Business and Financial Reporting Using Excel 06/03/2016 10/03/2016 Dubai 3000 $ 41 Financial Awareness for Managers 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 42 43 44 Development of Financial Performance and Preparation of Financial Plans Corporate Governance :Transparency & Accounting Advanced Financial Analysis, Evaluation and Budgeting 13/03/2016 17/03/2016 Dubai 3000 $ 13/03/2016 17/03/2016 Dubai 3000 $ 13/03/2016 17/03/2016 Doha 3000 $ 45 Effective Budgeting and Cost Control 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 46 Consolidation of Financial Statements Workshop 20/03/2016 24/03/2016 Muscat 3000 $ 31

Finance & Accounts 47 Bank Valuation: A Valuation course for Banking Experts 20/03/2016 24/03/2016 Dubai 3000 $ 48 Strategic Management Accounting 20/03/2016 24/03/2016 Istanbul 4000 $ 49 Corporate Banking Strategy 20/03/2016 24/03/2016 Dubai 3000 $ 50 Project Budgeting and Cost Management 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 51 Fundamentals of Internal Auditing 27/03/2016 31/03/2016 Dubai 3000 $ 52 53 54 Strategic Planning, Management Control & Effective Budgeting IFRS for Small and Medium-Sized Entities (SMEs) Reading, Interpreting and Analyzing Financial Statements 27/03/2016 31/03/2016 Dubai 3000 $ 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 03/04/2016 07/04/2016 Dubai 3000 $ 55 Internal Audit: Incorporating Corporate Governance & Financial Risk Management 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 56 Financial Analyisis, Modelling and Forecasting (Using Excel) 03/04/2016 07/04/2016 Kuwait 3000 $ 57 Addvanced Budgeting & Forecasting Techniques using EXCEL 03/04/2016 07/04/2016 58 Budgeting, Planning & Management Reporting 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 59 Budget Preparation & Cost Control 10/04/2016 14/04/2016 Dubai 3000 $ 60 61 Accounting Policies and Procedures: Designing, Implementing & Controlling Excel 2010 for Accountants and Business Professionals 10/04/2016 14/04/2016 Dubai 3000 $ 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 62 Investment Banking 10/04/2016 14/04/2016 Dubai 3000 $ 63 Budgeting & Cost Control: Principles and Practices 10/04/2016 14/04/2016 Dubai 3000 $ 32

Finance & Accounts 64 65 Financial Modeling and Forecasting Workshop Professional Skills for Finance and Accounting 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 17/04/2016 21/04/2016 Muscat 3000 $ 66 Evaluating Financial Performance 17/04/2016 21/04/2016 Dubai 3000 $ 67 Corporate Financial Planning Budgeting & Control 17/04/2016 21/04/2016 Istanbul 4000 $ 68 Financial Management Certificate 24/04/2016 28/04/2016 Dubai 3000 $ 69 Financial Planning and Forecasting 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 70 Advanced Financial Auditing 24/04/2016 28/04/2016 Dubai 3000 $ 71 Advanced Planning & Budgeting Techniques 24/04/2016 28/04/2016 Dubai 3000 $ 72 Manpower Budgeting, Planning & Control 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 73 74 IFRS for Small and Medium-Sized Entities (SMEs) International Financial Reporting Standard (IFRS) and 2009 Updates 24/04/2016 28/04/2016 London 5500 $ 01/05/2016 05/05/2016 Dubai 3000 $ 75 Advanced Cost Accounting 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 76 Financial Accounting and Reporting 01/05/2016 05/05/2016 Kuwait 3000 $ 77 Cash Flows Analysis 01/05/2016 05/05/2016 78 Cost Analysis to Support Strategic Decisions 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 79 Advanced Budgeting and Forecasting 08/05/2016 12/05/2016 Dubai 3000 $ 80 Mini MBA: Finance, Risk Management and Corporate Governance 08/05/2016 12/05/2016 Dubai 3000 $ 81 Credit Risk Models 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 82 Governmental Accounting, Financial Reporting and Budgeting 08/05/2016 12/05/2016 Dubai 3000 $ 33

Finance & Accounts 83 Financial Controller Workshop 08/05/2016 12/05/2016 Dubai 3000 $ 84 Islamic Accounting Standards 15/05/2016 19/05/2016 Doha 3000 $ 85 E & P Cost Effective Budgeting 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 86 Managerial and Financial Appraisal of Projects 15/05/2016 19/05/2016 Muscat 3000 $ 87 Advanced Financial Statements Analysis 15/05/2016 19/05/2016 Dubai 3000 $ 88 Financial Analysis: Evaluation and Budgeting 15/05/2016 19/05/2016 Istanbul 4000 $ 89 Banking Risk Management 22/05/2016 26/05/2016 Dubai 3000 $ 90 Business Financial & Accounting Skills 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 91 Professional Financial Controller 22/05/2016 26/05/2016 Dubai 3000 $ 92 93 Financial Risk Management & Corporate Governance Corporate Financial Planning, Budgeting & Costing Control Workshop 22/05/2016 26/05/2016 Dubai 3000 $ 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 94 Project Finance Modeling 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 95 96 Budget & Cost Control For Non Financial Staff Financial Analysis, Planning & Controlling Budgets 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 29/05/2016 02/06/2016 Kuwait 3000 $ 97 Understanding and Analyzing Financial Statements and Reports 29/05/2016 02/06/2016 98 Developing, Improving and Monitoring the Internal Audit Function 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 99 Financial Decision Making 05/06/2016 09/06/2016 Dubai 3000 $ 100 The Finance and Budgeting MBA 05/06/2016 09/06/2016 Dubai 3000 $ 101 Certificate in Cost Management 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 102 Project Cost Estimating Skills: Planning for Performance Excellence - II 05/06/2016 09/06/2016 Istanbul 4000 $ 34

Finance & Accounts 103 Financial Budgeting Cost Accounting and Cost Analysis for Decision Making 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 104 Budgeting, Forecasting and the Planning Process 19/06/2016 23/06/2016 Abu Dhabi 3000 $ 105 Corporate Banking Masterclass 19/06/2016 23/06/2016 106 Project Time and Cost Management 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 107 The Complete Course on Payroll Management 03/07/2016 07/07/2016 Dubai 3000 $ 108 Fundamentals of Finance & Accounting 10/07/2016 14/07/2016 Abu Dhabi 3000 $ 109 Financial Statements and International Reporting Standards 10/07/2016 14/07/2016 Abu Dhabi 3000 $ 110 Professional Accounting Certificate 24/07/2016 28/07/2016 Istanbul 4000 $ 111 Advanced Budgeting Workshop 24/07/2016 28/07/2016 Dubai 3000 $ 112 Auditing Fundamentals in the Federal Environment 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 113 Project Planning, Scheduling and Cost Estimating Skills 24/07/2016 28/07/2016 114 Compentencies for Effective Finance and Budgeting Management 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 115 Financial Data Analysis 31/07/2016 04/08/2016 Dubai 3000 $ 116 117 118 Financial Forecasting for Dynamic Business Results Final Accounts, General Balance Sheet, Use of Financial Ratios in Analysis Business and Financial Modelling Using Excel 31/07/2016 04/08/2016 Dubai 3000 $ 31/07/2016 04/08/2016 Dubai 3000 $ 31/07/2016 04/08/2016 Doha 3000 $ 119 The Effective Accounts Assistant 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 120 International Accounting Standards 07/08/2016 11/08/2016 Muscat 3000 $ 121 Account Strategy for Major Sales 07/08/2016 11/08/2016 Dubai 3000 $ 35

Finance & Accounts 122 Internal Financial Auditing Skills According to International Audits Standards 07/08/2016 11/08/2016 Istanbul 4000 $ 123 124 International Accounting Standards Framework for Preparation & Presentation of Financial Statements Efficient Finance & Accounting Operations: Best Practices & Updates 07/08/2016 11/08/2016 Dubai 3000 $ 07/08/2016 11/08/2016 London 5500 $ 125 Planning Budgeting Forecasting Reporting and what if Analysis Modern Methods to Raise the Efficiency of the Performance of the Accountant and Controller 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 126 Financial Analysis Workshop: A Hands-On Approach 14/08/2016 18/08/2016 Dubai 3000 $ 127 Retail Credit Scoring In Banking 14/08/2016 18/08/2016 Dubai 3000 $ 128 129 130 131 132 Financial Analysis & Measuring Business Performance IPSAS - International Public Sector Accounting Standards Finance, Risk Management & Corporate Governance The Preparation and Design of Financial Reporting Systems Improving Productivity Through Quality & Cost Reduction 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 14/08/2016 18/08/2016 Dubai 3000 $ 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 21/08/2016 25/08/2016 Kuwait 3000 $ 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 133 Advanced Startegies for Controllers 21/08/2016 25/08/2016 Dubai 3000 $ 134 Accounts Receivable and Credit Policies Management 21/08/2016 25/08/2016 Dubai 3000 $ 36

Finance & Accounts 135 Certified Accounts Assistant 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 136 Effective Cost Management 28/08/2016 01/09/2016 Dubai 3000 $ 137 Transfer to IFRS 28/08/2016 01/09/2016 Dubai 3000 $ 138 Best Practice in Finance & Accounting 28/08/2016 01/09/2016 Doha 3000 $ 139 Finacial Risk Management 04/09/2016 08/09/2016 Muscat 3000 $ 140 Effective Budgeting & Operational Cost Control 04/09/2016 08/09/2016 Dubai 3000 $ 141 Advanced Financial Management 04/09/2016 08/09/2016 Istanbul 4000 $ 142 Advanced Accounts, Budgets and Finance for Non-financial Managers 04/09/2016 08/09/2016 Dubai 3000 $ 143 Advanced Auditing for In-Charge Auditors 11/09/2016 15/09/2016 Dubai 3000 $ 144 Budgeting-Cost Accounting & Cost Analysis for Decision Making 11/09/2016 15/09/2016 Dubai 3000 $ 145 Managing Cash Flow 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 146 147 Advanced Cost Management for the Competetive Business Environment Budgeting, Forecasting, Planning and Cash Flow 11/09/2016 15/09/2016 Dubai 3000 $ 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 148 Understanding Finance to Influence Strategic Decisions 25/09/2016 29/09/2016 Kuwait 3000 $ 149 Certified Financial Analyst 25/09/2016 29/09/2016 150 Introduction to Islamic banking 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 151 152 Cost Analysis and Performance Measurement Feasibility Studies: Preparation, Analysis and Evaluation 25/09/2016 29/09/2016 Dubai 3000 $ 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 37

Finance & Accounts 153 Financial Planning, Control and Budgeting 02/10/2016 06/10/2016 Dubai 3000 $ 154 155 Financial Planning, Budgeting and Feasibility Study Cost Management: Fundamentals and Techniques 02/10/2016 06/10/2016 Doha 3000 $ 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 156 Cash Management and Financial Analysis 16/10/2016 20/10/2016 Dubai 3000 $ 157 Cost Accounting for Planning & Control 16/10/2016 20/10/2016 Istanbul 4000 $ 158 159 160 Fundamentals of Accounting for Administrative and Support Staff Fundamentals of Finance and Accounting for Administrative Professionals Preparation of Cash flow Statements and Analysis of Liquid Crisis 16/10/2016 20/10/2016 Dubai 3000 $ 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 23/10/2016 27/10/2016 Dubai 3000 $ 161 Capital Budgeting Analysis 23/10/2016 27/10/2016 Dubai 3000 $ 162 Fundamentals of Cost Estimating 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 163 Manpower Budgeting, Planning & Control 23/10/2016 27/10/2016 Dubai 3000 $ 164 Effective Budgeting and Cost Control 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 165 Islamic Banking Instruments 30/10/2016 03/11/2016 Kuwait 3000 $ 166 Next Generation Excel: Advanced Business and Financial Reporting Using Excel 30/10/2016 03/11/2016 167 Banking Managing Risk in Asset Management 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 168 Fundamentals of Cost Accounting 30/10/2016 03/11/2016 Dubai 3000 $ 169 Financial Reports Preparation & Writing 30/10/2016 03/11/2016 Dubai 3000 $ 170 Certified Fixed Assets Professional 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 171 International Financial Reporting Standars (IFRS) 06/11/2016 10/11/2016 Dubai 3000 $ 38

Finance & Accounts 172 173 174 175 Activity Based Costing & Activity Based Management Spreadsheet Skills for Planning, Forecasting & Budgeting Advanced Planning, Forecating and Budgeting Accounting, Decision Making & Financial Communication 06/11/2016 10/11/2016 Dubai 3000 $ 06/11/2016 10/11/2016 Doha 3000 $ 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 06/11/2016 10/11/2016 Muscat 3000 $ 176 Book Keeping & Basic Accounting 13/11/2016 17/11/2016 Dubai 3000 $ 177 Litigation & Dispute Resolution 13/11/2016 17/11/2016 Istanbul 4000 $ 178 179 180 181 182 Corporate Fraud Control and Investigations Accounting and Auditing in Industrial Finance and Costs Accounting and Comparison of IFRS and GAAP Mini MBA: Finance, Accounting and Decision Making Internal Controls and International Auditing Standards 13/11/2016 17/11/2016 Dubai 3000 $ 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 13/11/2016 17/11/2016 Dubai 3000 $ 20/11/2016 24/11/2016 Dubai 3000 $ 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 183 Bid (Tender) Management 20/11/2016 24/11/2016 Dubai 3000 $ 184 Strategic Finance for Senior Management 20/11/2016 24/11/2016 Dubai 3000 $ 185 186 187 Understanding Financial Statements & Analysis The Essentials of Budgeting: From Creation through Application Feasibility Studies: Preparation, Analysis and Evaluation 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 04/12/2016 08/12/2016 Muscat 3000 $ 04/12/2016 08/12/2016 Dubai 3000 $ 188 Credit Risk Models 04/12/2016 08/12/2016 Istanbul 4000 $ 39

Finance & Accounts 189 Best Practices in Banking Sector 04/12/2016 08/12/2016 Dubai 3000 $ 190 191 192 193 Total Finance for the Non-Financial Manager Financial Modeling Techniques Using Excel Workshop Best Practice in Finance & Accounting (Certified) Accounting for Investments and Financial Instruments Workshop 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 11/12/2016 15/12/2016 Dubai 3000 $ 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 18/12/2016 22/12/2016 Kuwait 3000 $ 194 Next Generation Excel: Advanced Business and Financial Reporting Using Excel 2007 18/12/2016 22/12/2016 195 Budgeting, Accounting & Cost Control 18/12/2016 22/12/2016 Dubai 3000 $ 196 Zero Budgeting 18/12/2016 22/12/2016 London 5500 $ 197 198 199 Budgeting: Planning, Forecasting, What If Analysis and Reporting Operational & Financial Forecasting & Budgeting New Trends Mastering Business & Financial Modeling using Excel 25/12/2016 29/12/2016 Dubai 3000 $ 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 25/12/2016 29/12/2016 Dubai 3000 $ 200 Real Estate Finance 25/12/2016 29/12/2016 Doha 3000 $ 40

Health, Safety & Environment Health, Safety & Environment 1 Integrating Health, Safety, Environment And Quality Management System 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 2 Project Health, Safety And Environmental Review 03/01/2016 07/01/2016 Dubai 3000 $ 3 Scaffoldings Erection And Inspection 03/01/2016 07/01/2016 Doha 3000 $ 4 Best Safe Response During Emergency In Gas Plant 03/01/2016 07/01/2016 Muscat 3000 $ 5 Safety Integrity Level (Sil) 10/01/2016 14/01/2016 Dubai 3000 $ 6 Risk Assessments Both Quantitative And Qualitative 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 7 Hazmat - Hazwoper 10/01/2016 14/01/2016 Dubai 3000 $ 8 Safe Isolations Of Plants And Equipments (Lock Out/Tag Out) 10/01/2016 14/01/2016 Dubai 3000 $ 9 Corrosion Awareness, Monitoring & Control 17/01/2016 21/01/2016 Dubai 3000 $ 10 Safety Audits & Site Inspection 17/01/2016 21/01/2016 11 OHSAS 18001 Gap Analysis And Compliance Monitoring 17/01/2016 21/01/2016 Istanbul 4000 $ 12 Corrosion Monitoring Prevention And Control 17/01/2016 21/01/2016 Dubai 3000 $ 13 Confined Space Safety 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 14 Environmental Impact Assessments (Eia) 24/01/2016 28/01/2016 Dubai 3000 $ 15 Plant General Safety And Traffic Safety 24/01/2016 28/01/2016 Doha 3000 $ 16 Radiation Protection And Safety Of Radiation 24/01/2016 28/01/2016 Muscat 3000 $ 17 Effective Waste Management 24/01/2016 28/01/2016 Dubai 3000 $ 41

Health, Safety & Environment 18 19 Handling & Transportation Of Hazardous Substances Strategy For Industrial Fire: Risk Assessment And Protection Of Installations 31/01/2016 04/02/2016 Kuwait 3000 $ 31/01/2016 04/02/2016 Dubai 3000 $ 20 Occupational Health & Safety 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 21 Hse Risk Assessment & Management 31/01/2016 04/02/2016 Istanbul 4000 $ 22 Assessment Of Risk To Health From Chemical Substances (COSHH Compliance) 31/01/2016 04/02/2016 Dubai 3000 $ 23 Environmental Risk Assessments And Management 07/02/2016 11/02/2016 Dubai 3000 $ 24 Job Safety Analysis (Jas) 07/02/2016 11/02/2016 Dubai 3000 $ 25 Chemical Spills, Safety Precautions And Response Actions 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 26 Environmental Aspects And Impacts Assessment 07/02/2016 11/02/2016 Dubai 3000 $ 27 Safety Audit, Hazards Identification & Site Inspection 07/02/2016 11/02/2016 Kuwait 3000 $ 28 First Aid 14/02/2016 18/02/2016 Dubai 3000 $ 29 Managing Health & Safety In The Workplace 14/02/2016 18/02/2016 Dubai 3000 $ 30 Cathodic Protection 14/02/2016 18/02/2016 Muscat 3000 $ 31 Noise Control In Industry 14/02/2016 18/02/2016 Dubai 3000 $ 32 Job Safety Analysis (Jas) 14/02/2016 18/02/2016 Dubai 3000 $ 33 Safe Handling Of Hazardous Waste And Solid Waste 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 34 Project Health, Safety And Environmental Review 21/02/2016 25/02/2016 Dubai 3000 $ 42

Health, Safety & Environment 35 36 37 HSE Specifications For Fire And Explosion Risk Assessment Sustainable Waste Managemnet & Recycling System Integrated Management System (IMS) 14001 And 18001 21/02/2016 25/02/2016 Doha 3000 $ 21/02/2016 25/02/2016 Muscat 3000 $ 21/02/2016 25/02/2016 Dubai 3000 $ 38 Advanced Process Hazard Identification, Analysis Methods And Techniques (HAZOP, What-If, FMEA) 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 39 Defensive Driving 28/02/2016 03/03/2016 Bahrain 3000 $ 40 Air Emission & Greenhouse Gases 28/02/2016 03/03/2016 Dubai 3000 $ 41 Defensive Driving And First Aid On The Road 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 42 Offshore Reliability, HAZOP, Risk And Safety 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 43 Dealing With Hazardous Materials And Chemicals 06/03/2016 10/03/2016 Kuwait 3000 $ 44 45 46 Layers Of Protection Analysis (LOPA) For Process Safety Management Crises Managements & Contingency Planning For Engineers & Team Leaders Industrial Occupational Health Monitoring And Management 06/03/2016 10/03/2016 Dubai 3000 $ 06/03/2016 10/03/2016 Dubai 3000 $ 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 47 Safe Work Practices For Confined Space Entry 13/03/2016 17/03/2016 Dubai 3000 $ 48 Advanced Process Risk Assessment & Management 13/03/2016 17/03/2016 Dubai 3000 $ 49 Advanced Sewage Treatment & Plant Operation 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 43

Health, Safety & Environment 50 Safety Leadership And Safety Culture 20/03/2016 24/03/2016 Dubai 3000 $ 51 52 Environmental Management And Waste Treatment For Upstream Hazardous And Non Hazardous Waste Management 20/03/2016 24/03/2016 Dubai 3000 $ 20/03/2016 24/03/2016 Dubai 3000 $ 53 Hse Management Systems 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 54 55 56 Advanced Industrial Hygiene & Occupational Health Radiation: Sources, Detection Protection & Safety And Waste Management Safety Audit, Hazards Identification & Site Inspection 27/03/2016 31/03/2016 Doha 3000 $ 27/03/2016 31/03/2016 Muscat 3000 $ 27/03/2016 31/03/2016 Dubai 3000 $ 57 Industrial Rigging And Forklift Safety 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 58 Advanced Health & Safety Management 03/04/2016 07/04/2016 Dubai 3000 $ 59 Lifting Equipments And Mobile Cranes Inspection 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 60 61 Advanced Process Hazard Analysis (Pha) Methods & Leadership Safety & Risk Management In Onshore Operation And Prediction 03/04/2016 07/04/2016 Doha 3000 $ 03/04/2016 07/04/2016 Dubai 3000 $ 62 Enhancing Occupational Safety And Health 10/04/2016 14/04/2016 Doha 3000 $ 63 Emergency Response Planning 10/04/2016 14/04/2016 Dubai 3000 $ 64 Environmental Legislation, Safety & Communication 10/04/2016 14/04/2016 Kuwait 3000 $ 65 Advanced Fire Risk Assessment 17/04/2016 21/04/2016 Dubai 3000 $ 66 Petroleum Storage Tanks Fire Fighting 17/04/2016 21/04/2016 Dubai 3000 $ 67 Incident And Accident Investigation: Root Cause Analysis 17/04/2016 21/04/2016 44

Health, Safety & Environment 68 Safety & Loss Prevention 17/04/2016 21/04/2016 Dubai 3000 $ 69 70 Petroleum Safety Specialist (Drilling And Servicing) HSE Specifications For Electrical Installation Practices 24/04/2016 28/04/2016 Dubai 3000 $ 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 71 Treatment Of Noxious Gases & Solid Wastes 24/04/2016 28/04/2016 Dubai 3000 $ 72 Advanced Industrial Hygiene & Occupational Health 24/04/2016 28/04/2016 Dubai 3000 $ 73 Risk And Hazard On Rig Operation 01/05/2016 05/05/2016 Dubai 3000 $ 74 Defensive Driving 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 75 Pollution Prevention Techniques & Technology 01/05/2016 05/05/2016 Doha 3000 $ 76 77 Integrated Contingency Planning For Industrial Emergencies (ICP) Safety & Risk Management In Onshore Operation And Prediction 01/05/2016 05/05/2016 Dubai 3000 $ 08/05/2016 12/05/2016 Dubai 3000 $ 78 Health, Safety And Environment Impact Assessment (HSEIA) 08/05/2016 12/05/2016 79 Handling Emergencies In Plant And Refineries 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 80 Safety Audits & Site Inspection 08/05/2016 12/05/2016 Dubai 3000 $ 81 Strategy For Fire Fighting & Protection 15/05/2016 19/05/2016 Dubai 3000 $ 82 Behavior Safety Management 15/05/2016 19/05/2016 Dubai 3000 $ 83 Crisis Management & Incident Controller 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 84 Environmental Aspects And Impacts Assessment 15/05/2016 19/05/2016 Dubai 3000 $ 85 Iso Ems 14001 Lead Auditor 22/05/2016 26/05/2016 Dubai 3000 $ 86 Fire Safety & Protection Training 22/05/2016 26/05/2016 Dubai 3000 $ 45

Health, Safety & Environment 87 Air Quality In The Environment 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 88 Hazardous Area Classification And Control Of Ignition Sources 22/05/2016 26/05/2016 Dubai 3000 $ 89 Industrial Hygiene & Occupational Health 29/05/2016 02/06/2016 Bahrain 3000 $ 90 Solid Waste Management 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 91 Safety In Maintenance And Plant Shutdowns/Turnarounds 29/05/2016 02/06/2016 Istanbul 4000 $ 92 Strategy For Fire Fighting & Protection 29/05/2016 02/06/2016 Dubai 3000 $ 93 Advanced Fire Fighting System 29/05/2016 02/06/2016 Dubai 3000 $ 94 95 Emergency Response Planning And Crisis Management Fire Prevention System: Standards, Classification,Calculations, Design & Performance Evaluation 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 29/05/2016 02/06/2016 Dubai 3000 $ 96 Workshop On Fire Risk Insurance 29/05/2016 02/06/2016 Dubai 3000 $ 97 Risk Management & Risk Assessment In Petroleum 05/06/2016 09/06/2016 Dubai 3000 $ 98 Incident Investigation For Supervisors & Engineers 05/06/2016 09/06/2016 Dubai 3000 $ 99 Environmental Waste Management 05/06/2016 09/06/2016 Dubai 3000 $ 100 Safety Leadership And Safety Culture 12/06/2016 16/06/2016 101 Personal Protective Equipments 19/06/2016 23/06/2016 Dubai 3000 $ 102 Environmental Risk Assessments And Management 26/06/2016 30/06/2016 Dubai 3000 $ 103 Advanced HAZOP And Risk Assessment 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 104 Hazardous Area Classification And Control Of Ignition Sources 10/07/2016 14/07/2016 Abu Dhabi 3000 $ 46

Health, Safety & Environment 105 Environmental Clean Air Act And Water Safety Plan 24/07/2016 28/07/2016 Dubai 3000 $ 106 Industrial Hygiene & Occupational Health 24/07/2016 28/07/2016 Dubai 3000 $ 107 Advanced Fire Risk Assessment 24/07/2016 28/07/2016 Dubai 3000 $ 108 Risk Assessment Within Production Operations 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 109 Fire Fighting & Scba Handling 24/07/2016 28/07/2016 Istanbul 4000 $ 110 Petroleum Safety Specialist (Drilling & Servicing) 31/07/2016 04/08/2016 Dubai 3000 $ 111 Air Pollution Control And Modeling In Petrochemical Industry 31/07/2016 04/08/2016 Dubai 3000 $ 112 Management Of Complex Environmental Problems 31/07/2016 04/08/2016 Dubai 3000 $ 113 Environmental Protection: Loss Prevention & Pollution Control 31/07/2016 04/08/2016 Dubai 3000 $ 114 Health And Safety Management Systems 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 115 Scaffolding Safety 07/08/2016 11/08/2016 Kuwait 3000 $ 116 Advanced Process Hazard Analysis (Pha) 07/08/2016 11/08/2016 Dubai 3000 $ 117 Hazmat & Hazwoper 07/08/2016 11/08/2016 Dubai 3000 $ 118 Best Safe Response During Emergency In Gas Plant 07/08/2016 11/08/2016 119 Emergency Response Plan And Emergency Evacuation 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 120 Safety & Loss Prevention 14/08/2016 18/08/2016 Doha 3000 $ 121 Best Safe Response During Emergency In Gas Plant 14/08/2016 18/08/2016 Dubai 3000 $ 122 Safe Lifting And Rigging Operations 14/08/2016 18/08/2016 Dubai 3000 $ 123 Project Health, Safety And Environmental Review 14/08/2016 18/08/2016 Istanbul 4000 $ 47

Health, Safety & Environment 124 Process Safety And Hazard Analysis 14/08/2016 18/08/2016 Dubai 3000 $ 125 Strategy For Industrial Fire: Risk Assessment And Protection Of Installations 21/08/2016 25/08/2016 Doha 3000 $ 126 Rigging And Slinging 21/08/2016 25/08/2016 Muscat 3000 $ 127 Risk And Hazard On Rig Operation 21/08/2016 25/08/2016 Dubai 3000 $ 128 Hse Drilling Operations 28/08/2016 01/09/2016 Dubai 3000 $ 129 Assessment Of Risk To Health From Chemical Substances (COSHH Compliance) 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 130 131 Safe Isolations Of Plants And Equipments (Lock Out/Tag Out) Safety & Risk Management In Onshore Operation And Prediction 28/08/2016 01/09/2016 Dubai 3000 $ 28/08/2016 01/09/2016 Kuwait 3000 $ 132 Certified Fire Protection Specialist 28/08/2016 01/09/2016 Dubai 3000 $ 133 Advanced Fire Fighting Systems & Rescue In Process Plants 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 134 Environmental Management & Technology (Emt) 04/09/2016 08/09/2016 Dubai 3000 $ 135 Certified Sheq: Safety, Health, Environmental & Quality (Iacet & Osha) 04/09/2016 08/09/2016 Bahrain 3000 $ 136 Personal Protective Equipments 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 137 138 Safe Handling Of Hazardous Waste And Solid Waste Hazardous Waste Management & Pollution Prevention 04/09/2016 08/09/2016 Dubai 3000 $ 11/09/2016 15/09/2016 Muscat 3000 $ 139 Advanced Health & Safety Management 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 140 Advanced Techniques Of Industrial Hygiene And Occupational Health 11/09/2016 15/09/2016 Dubai 3000 $ 48

Health, Safety & Environment 141 Process Safety And Hazard Analysis 11/09/2016 15/09/2016 142 Construction Safety 11/09/2016 15/09/2016 Dubai 3000 $ 143 Radiation: Sources, Detection Protection & Safety And Waste Management 11/09/2016 15/09/2016 Dubai 3000 $ 144 Environmental Impact Assessments (Eia) 25/09/2016 29/09/2016 Muscat 3000 $ 145 Fire Fighting & Rescue In Process Plants 25/09/2016 29/09/2016 Dubai 3000 $ 146 Risk Assessment Within Production Operations 25/09/2016 29/09/2016 Dubai 3000 $ 147 HSE Standards Settings Of Export Facilities 25/09/2016 29/09/2016 Bahrain 3000 $ 148 Fire Protection & First Aid 25/09/2016 29/09/2016 Dubai 3000 $ 149 Offshore Reliability, HAZOP, Risk And Safety 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 150 Excellent Safety & Health Kpi (Key Performance Indicators) Derivation 02/10/2016 06/10/2016 Dubai 3000 $ 151 Behavior Safety Managements 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 152 Environmental Waste Management 02/10/2016 06/10/2016 Dubai 3000 $ 153 Best Understanding & Implementation Of Modern HSE Management System 02/10/2016 06/10/2016 Dubai 3000 $ 154 Cathodic Protection 16/10/2016 20/10/2016 Dubai 3000 $ 155 Importation Of The HSE Tools And Techniques 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 156 Advanced Process Hazard Analysis (Pha) Methods & Leadership 16/10/2016 20/10/2016 Dubai 3000 $ 157 Environmental Management & Technology (Emt) 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 158 Risk Based Inspection (Rbi) - Implementation, Integration & Management 23/10/2016 27/10/2016 Dubai 3000 $ 49

Health, Safety & Environment 159 Ohsas 18001 Lead Auditor 23/10/2016 27/10/2016 Istanbul 4000 $ 160 Safe Work At Heights And Fall Protection 23/10/2016 27/10/2016 Dubai 3000 $ 161 Safety And Loss Prevention In Petrochemical Plants Techniques For Risk Assessment And Decision Making 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 162 Fire Fighting Strategic & Plant Protection 30/10/2016 03/11/2016 Dubai 3000 $ 163 Advanced Incident Investigation 30/10/2016 03/11/2016 Doha 3000 $ 164 Risk Assessment 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 165 Advanced Process Hazop 30/10/2016 03/11/2016 Muscat 3000 $ 166 Advanced Techniques Of Industrial Hygiene And Occupational Health 06/11/2016 10/11/2016 Dubai 3000 $ 167 Advanced Incident Management 06/11/2016 10/11/2016 Kuwait 3000 $ 168 Assessment Of Risk To Health From Chemical Substances (COSHH Compliance) 06/11/2016 10/11/2016 Dubai 3000 $ 169 Fire Fighting & Scba Handling 06/11/2016 10/11/2016 Bahrain 3000 $ 170 Naturally Occuring Radio Active Materials (Norm) 06/11/2016 10/11/2016 Dubai 3000 $ 171 Introduction To Fire Alarm & Detection System 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 172 Basic Offshore Safety Induction Emergency Training (Bosiet) 06/11/2016 10/11/2016 Dubai 3000 $ 173 Ammonia Manufacturing & Process Technology 06/11/2016 10/11/2016 174 Health & Safety Benchmarking Principles & Practice 06/11/2016 10/11/2016 Dubai 3000 $ 175 Environmental Management System 13/11/2016 17/11/2016 Dubai 3000 $ 176 Safety Audits & Site Inspection 13/11/2016 17/11/2016 Dubai 3000 $ 177 Environmental Infection Control 13/11/2016 17/11/2016 Dubai 3000 $ 50

Health, Safety & Environment 178 Excellent Safety & Health Kpi (Key Performance Indicators) Derivation 13/11/2016 17/11/2016 Doha 3000 $ 179 Process Hazard Analysis (PHA) For Team Leader 13/11/2016 17/11/2016 Muscat 3000 $ 180 Incident And Accident Investigation: Root Cause Analysis 20/11/2016 24/11/2016 Dubai 3000 $ 181 Understanding & Implementing An Effective ISO 14001:2004 Environmental Management System 20/11/2016 24/11/2016 Dubai 3000 $ 182 Health, Safety And Environment Impact Assessment (HSEIA) 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 183 Defensive Driving 20/11/2016 24/11/2016 Dubai 3000 $ 184 Storage, Handling Of Chemical & Toxic Materials 04/12/2016 08/12/2016 185 Hazardous Material Handling (Hazmat) 04/12/2016 08/12/2016 Istanbul 4000 $ 186 Designing And Implementing An Occupational Health And Safety Management System (OHSMS) For The Workplace 04/12/2016 08/12/2016 Dubai 3000 $ 187 Integrating Health, Safety, Environment And Quality Management System (HSEQMS) 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 188 Radiation: Sources, Detection Protection & Safety And Waste Management 04/12/2016 08/12/2016 Dubai 3000 $ 189 Hse Critical Equipment & Safety 11/12/2016 15/12/2016 Kuwait 3000 $ 190 Management Of Change "MOC" Training Course 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 191 Process Hazard Analysis (PHA) For Team Leaders 11/12/2016 15/12/2016 Dubai 3000 $ 51

Health, Safety & Environment 192 Advanced Fire Risk Assessment 18/12/2016 22/12/2016 Dubai 3000 $ 193 Process Safety Managements 25/12/2016 29/12/2016 194 Fire Prevention, Protection & Safety On Power Plants 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 195 Noise Pollution Controls In Public And Working Environment 25/12/2016 29/12/2016 Dubai 3000 $ 52

Information Technology Information Technology 1 2 Effective Business Decisions Using Data Analysis Enterprise Data Security & Risk Management 03/01/2016 07/01/2016 Dubai 3000 $ 03/01/2016 07/01/2016 Dubai 3000 $ 3 Securing Networks with ASA Foundation 03/01/2016 07/01/2016 Doha 3000 $ 4 Information System Management 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 5 6 Dynamic Systems Development Method Awareness Essential Skills for Information Security and Confidentiality Management 10/01/2016 14/01/2016 Muscat 3000 $ 17/01/2016 21/01/2016 Dubai 3000 $ 7 Information System Risk Management 17/01/2016 21/01/2016 Istanbul 4000 $ 8 Fundamentals of Information Systems Strategic Planning 24/01/2016 28/01/2016 Dubai 3000 $ 9 Physical Security & ID Theft, Emerging Technologies Understanding the Security Threats, IT Security the Human Factor. 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 10 Information System Management 31/01/2016 04/02/2016 Dubai 3000 $ 11 Implementing Windows SharePoint Services 31/01/2016 04/02/2016 Dubai 3000 $ 12 Cyber Crime Prevention and Detection 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 13 14 15 Current Legal & Compliance Issues Affecting Information Security Deploying Microsoft Windows Vista Business Desktops Implementing Windows SharePoint Services 07/02/2016 11/02/2016 Dubai 3000 $ 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 14/02/2016 18/02/2016 Kuwait 3000 $ 16 Securing Networks with ASA Foundation 21/02/2016 25/02/2016 53

Information Technology 17 Microsoft Project ( Advanced) 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 18 IT Service Management 28/02/2016 03/03/2016 Dubai 3000 $ 19 Information Security Management 28/02/2016 03/03/2016 Dubai 3000 $ 20 Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 21 Active Directory Domain Services 06/03/2016 10/03/2016 Dubai 3000 $ 22 23 24 25 26 Planning and Administering Windows Server 2008 Servers Security Network infrastructure & Workshop Enterprise Data Security & Risk Management Oracle Applications in Database Management Deploying Microsoft Windows Vista Business Desktops 13/03/2016 17/03/2016 Dubai 3000 $ 13/03/2016 17/03/2016 Doha 3000 $ 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 20/03/2016 24/03/2016 Muscat 3000 $ 27/03/2016 31/03/2016 Dubai 3000 $ 27 SQL: Advanced Querying 27/03/2016 31/03/2016 Istanbul 4000 $ 28 Network Security 27/03/2016 31/03/2016 Dubai 3000 $ 29 Implementing Cisco Unified Wireless Mobility Services 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 30 Documents & Records Management 03/04/2016 07/04/2016 Dubai 3000 $ 31 Introduction to ITIL Foundation 03/04/2016 07/04/2016 Dubai 3000 $ 32 Supporting Wndows Vista Computers with Desktop Images and Application Packages 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 33 Advanced Inform. Tech. Management (Smart Cards, E- Services, IT Security Audit & Management) 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 54

Information Technology 34 Effective Business Decisions Using Data Analysis 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 35 Supporting Wndows Vista Computers with Desktop Images and Application Packages 17/04/2016 21/04/2016 Kuwait 3000 $ 36 Data Warehousing 17/04/2016 21/04/2016 37 Advanced MS Access 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 38 39 40 41 42 Professional Planning and Management of Projects (MS-Project) CISSP: Certified Info Systems Security Professional CHFI : Computer Hacking Forensic & Investigation + Investigation Spreadsheet Skills for Planning, Forecasting & Budgeting Dynamic Systems Development Method Awareness 24/04/2016 28/04/2016 Dubai 3000 $ 24/04/2016 28/04/2016 Dubai 3000 $ 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 01/05/2016 05/05/2016 Dubai 3000 $ 01/05/2016 05/05/2016 Dubai 3000 $ 43 Document Controller 01/05/2016 05/05/2016 Doha 3000 $ 44 Virtualization technology 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 45 Configuring and Troubleshooting Windows Server 2008 Network Infrastracture 08/05/2016 12/05/2016 Muscat 3000 $ 46 HP Storage Training 08/05/2016 12/05/2016 Dubai 3000 $ 47 48 Configuring and Troubleshooting Windows Server 2008 Network Infrastracture The Art of Dealing with Databases and Quick Access through Internet 15/05/2016 19/05/2016 Istanbul 4000 $ 15/05/2016 19/05/2016 Dubai 3000 $ 49 HP Storage Training 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 55

Information Technology 50 Oracle Applications in Financial Management 22/05/2016 26/05/2016 Dubai 3000 $ 51 Data Warehousing 22/05/2016 26/05/2016 Dubai 3000 $ 52 IT Management 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 53 54 Spreadsheet Skills for Planning, Forecasting & Budgeting The Art of Dealing with Databases and Quick Access through Internet 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 55 Legal Principles of Information Systems Contracts and Agreements 29/05/2016 02/06/2016 Kuwait 3000 $ 56 Active Directory Domain Services 05/06/2016 09/06/2016 57 CISSP: Certified Info Systems Security Professional 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 58 59 Oracle Applications in Financial Management Legal Principles of Information Systems Contracts and Agreements 05/06/2016 09/06/2016 Dubai 3000 $ 19/06/2016 23/06/2016 Dubai 3000 $ 60 Best Management Practices in (IT) Security 19/06/2016 23/06/2016 Abu Dhabi 3000 $ 61 Information Management Compliance 03/07/2016 07/07/2016 Dubai 3000 $ 62 IT Management 03/07/2016 07/07/2016 Dubai 3000 $ 63 Installing and Configuring the Windows Vista Operating System 10/07/2016 14/07/2016 Doha 3000 $ 64 Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005 10/07/2016 14/07/2016 Abu Dhabi 3000 $ 65 Information Management Compliance 24/07/2016 28/07/2016 Muscat 3000 $ 66 Document Controller 24/07/2016 28/07/2016 Dubai 3000 $ 56

Information Technology 67 Introduction to ITIL 24/07/2016 28/07/2016 Istanbul 4000 $ 68 Cyber Crime Prevention and Detection 31/07/2016 04/08/2016 Dubai 3000 $ 69 Blue Cost Certified Proxy Administrator 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 70 Professional Planning and Management of Projects (MS-Project) 31/07/2016 04/08/2016 Dubai 3000 $ 71 IT Security Management 07/08/2016 11/08/2016 Dubai 3000 $ 72 Managing a World-Class IT Department 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 73 IT Continual Service Improvement 07/08/2016 11/08/2016 Dubai 3000 $ 74 Current Legal & Compliance Issues Affecting Information Security 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 75 Information System Risk Management 14/08/2016 18/08/2016 Kuwait 3000 $ 76 Advanced MS Access 21/08/2016 25/08/2016 77 Physical Security & ID Theft, Emerging Technologies Understanding the Security Threats, IT Security the Human Factor. 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 78 IT Service Management 28/08/2016 01/09/2016 Dubai 3000 $ 79 Blue Cost Certified Proxy Administrator 04/09/2016 08/09/2016 Dubai 3000 $ 80 81 82 Business Continuity Management & IT Disaster Recovery Advanced Concepts in Electronic Data Exchange CHFI : Computer Hacking Forensic & Investigation + Investigation 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 04/09/2016 08/09/2016 Dubai 3000 $ 11/09/2016 15/09/2016 Dubai 3000 $ 83 Virtualization technology 11/09/2016 15/09/2016 Doha 3000 $ 84 ISRM: Information Security Risk Management 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 57

Information Technology 85 Ethical Hacking & Countermeasures & Workshop 25/09/2016 29/09/2016 Muscat 3000 $ 86 COBIT and IT Governance Foundations 25/09/2016 29/09/2016 Dubai 3000 $ 87 Managing a World-Class IT Department 25/09/2016 29/09/2016 Istanbul 4000 $ 88 Best Management Practices in (IT) Security 02/10/2016 06/10/2016 Dubai 3000 $ 89 90 91 Best Practices in Electronic Systems Analysis and Design Advanced Concepts in Electronic Data Exchange Best Practices in Electronic Systems Analysis and Design 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 16/10/2016 20/10/2016 Dubai 3000 $ 16/10/2016 20/10/2016 Dubai 3000 $ 92 Documents & Records Management 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 93 Oracle Applications in Database Management 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 94 ISRM: Information Security Risk Management 30/10/2016 03/11/2016 Kuwait 3000 $ 95 Introduction to ITIL 06/11/2016 10/11/2016 96 Implementing Cisco Unified Wireless Mobility Services 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 97 Business Continuity Management & IT Disaster Recovery 06/11/2016 10/11/2016 Dubai 3000 $ 98 IT Continual Service Improvement 13/11/2016 17/11/2016 Dubai 3000 $ 99 Fundamentals of Information Systems Strategic Planning 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 100 Microsoft Project ( Advanced) 13/11/2016 17/11/2016 Istanbul 4000 $ 101 Security Network infrastructure & Workshop 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 58

Information Technology 102 SQL: Advanced Querying 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 103 Ethical Hacking & Countermeasures & Workshop 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 104 Introduction to ITIL Foundation 11/12/2016 15/12/2016 Dubai 3000 $ 105 Information Security Management 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 106 COBIT and IT Governance Foundations 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 107 Installing and Configuring the Windows 7,8 and 10 Operating System 18/12/2016 22/12/2016 Dubai 3000 $ 108 Network Security 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 109 Planning and Administering Windows Server 2008 Servers 25/12/2016 29/12/2016 110 IT Security Management 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 59

Interpersonal & Self Development Interpersonal & Self Development 1 Brilliant Body Language! 03/01/2016 07/01/2016 Dubai 3000 $ 2 3 4 5 Controlling your Time, Handling Stress and Managing Multiple Projects Creative & Innovative Management for Supervisors and Middle Management Leading with Excellence: Negotiation, Persuasion & Critical Thinking Advanced Management Programme - Gaining New Perspectives 03/01/2016 07/01/2016 Dubai 3000 $ 03/01/2016 07/01/2016 Doha 3000 $ 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 10/01/2016 14/01/2016 Muscat 3000 $ 6 Win-Win Negotiation Skills 10/01/2016 14/01/2016 Dubai 3000 $ 7 Developing Effective Interpersonal & Communication Skills 10/01/2016 14/01/2016 Istanbul 4000 $ 8 Essential Skills for Performance Excellence 17/01/2016 21/01/2016 Dubai 3000 $ 9 10 11 12 13 14 Understanding Mind map & Memory Techniques Leading with Excellence People, Process, Productivity & Profit Creative Thinking and Innovation Techniques Applying Strategic Thinking to Operational Management Building a Cohesive Team Using Persuasive Leadership Skills PROCESS MANAGEMENT, MAPPING AND IMPROVEMENT 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 17/01/2016 21/01/2016 Dubai 3000 $ 17/01/2016 21/01/2016 London 5500 $ 03/01/2016 07/01/2016 Dubai 3000 $ 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 24/01/2016 28/01/2016 Dubai 3000 $ 15 Professional & Effective Supervision Skills 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 60

Interpersonal & Self Development 16 Five Levels of Leadership and Its Application 31/01/2016 04/02/2016 Kuwait 3000 $ 17 Effective Presentation Skills 31/01/2016 04/02/2016 18 Developing Personal Effectiveness with Positive Habits 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 19 Managing People to Manage Change 07/02/2016 11/02/2016 Dubai 3000 $ 20 21 22 23 Developing Positive Attitude & Habits at Workplace The Middle Manager Development Program Preparing Future Leaders Advanced Management Motivation, Strategic Planning & Creative Problem Solving Critical Thinking and Creative Problem Solving 07/02/2016 11/02/2016 Dubai 3000 $ 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 14/02/2016 18/02/2016 Dubai 3000 $ 14/02/2016 18/02/2016 Dubai 3000 $ 24 Planning & Organizing Skills 21/02/2016 25/02/2016 Doha 3000 $ 25 Managing Conflicts Handling Differences 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 26 Leadership and Effective Team Skills 21/02/2016 25/02/2016 Muscat 3000 $ 27 Scenario Thinking for Strategic Planning 28/02/2016 03/03/2016 Dubai 3000 $ 28 29 Advanced Management Skills for Senior Managers and Executives Personal Development Skills for Professional Excellence 28/02/2016 03/03/2016 Istanbul 4000 $ 28/02/2016 03/03/2016 Dubai 3000 $ 30 Active Listening Skills 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 31 Developing Your Creative Potential 06/03/2016 10/03/2016 Dubai 3000 $ 32 Dealing Confidently with Difficult People at Work 06/03/2016 10/03/2016 Dubai 3000 $ 61

Interpersonal & Self Development 33 Management Strategies in the Oil, Gas & Petrochemical Industries 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 34 Managing Service Level Agreement-SLA 13/03/2016 17/03/2016 London 5500 $ 35 Advanced Management Skills 13/03/2016 17/03/2016 Dubai 3000 $ 36 Creating a Fun & Enjoyable Working Environment Through the FISH Philosophy 13/03/2016 17/03/2016 Abu Dhabi 3000 $ 37 Crises Management Skills & Managerial Excellence Cores 20/03/2016 24/03/2016 Kuwait 3000 $ 38 Creative Problem Solving and Decision Making 20/03/2016 24/03/2016 39 40 Applying Neuro Linguistic Programming in the Workplace Advanced Leadership & Management Skills 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 27/03/2016 31/03/2016 Dubai 3000 $ 41 STRATEGIC THINKING & GOAL SETTING 27/03/2016 31/03/2016 Dubai 3000 $ 42 Winning Organizational Change Paving the Way to the Future Business Growth 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 43 Mastering & Maximizing Strategic Planning Techniques Course 03/04/2016 07/04/2016 Dubai 3000 $ 44 Managing Stress & Pressure Work 03/04/2016 07/04/2016 Dubai 3000 $ 45 46 Influencing Skills, Assertiveness & Negotiation Preparing Effective Business Plans for Entrepreneurial Approach 03/04/2016 07/04/2016 Doha 3000 $ 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 47 The Power of Positive Attitude 10/04/2016 14/04/2016 Muscat 3000 $ 48 Emiratization &Development of UAE nationals 10/04/2016 14/04/2016 Dubai 3000 $ 62

Interpersonal & Self Development 49 Efficient Administration skills 17/04/2016 21/04/2016 Istanbul 4000 $ 50 51 52 53 Effective Time, Task & Work Planning: Enhancing Key Skills Towards Effective Administration Business Planning: Practical Strategies for Organizational Success The Professional Supervisor Management Program Management Skills for Newly Appointed Employees 17/04/2016 21/04/2016 Dubai 3000 $ 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 24/04/2016 28/04/2016 Dubai 3000 $ 24/04/2016 28/04/2016 Dubai 3000 $ 54 Setting of Priorities and Reducing Stress 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 55 56 57 High Achievement Leadership & Crisis Management Handling Pressure, Prioritizing and Emotions at Work Assertiveness Training with Confidence Building 01/05/2016 05/05/2016 Dubai 3000 $ 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 01/05/2016 05/05/2016 Kuwait 3000 $ 58 Self & Time Management 08/05/2016 12/05/2016 59 60 61 62 63 Six Sigma Quality Applications For Business Growth Crisis and Change Management Strategic Planning Excellent Control on Work Pressures and Time and Management of Priorities Performance Management from Goal Setting to Appraisal Planning for Change: A Strategic Approach 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 08/05/2016 12/05/2016 Dubai 3000 $ 15/05/2016 19/05/2016 Dubai 3000 $ 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 15/05/2016 19/05/2016 London 5500 $ 63

Interpersonal & Self Development 64 65 66 67 68 69 Management & Leadership Skills Development & Work Stress Control Creative and Mind Mapping at Work Place Negotiation Skills Achieving Successful Outcomes Strategies and Policies of Replacement and the Composition Second Tier Administrative Leaders Achieving Successful Outcomes though Effective Management Assertiveness Skills (& Dealing With Difficult Situations) 15/05/2016 19/05/2016 Dubai 3000 $ 22/05/2016 26/05/2016 Dubai 3000 $ 22/05/2016 26/05/2016 Doha 3000 $ 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 29/05/2016 02/06/2016 Muscat 3000 $ 29/05/2016 02/06/2016 Dubai 3000 $ 70 Facility Planning & Energy Management 29/05/2016 02/06/2016 Istanbul 4000 $ 71 72 73 Developing Emotionally Intelligent Management & Leadership Strategies Continuous Improvement Through Creativity Strategic Leadership in Times of Pressures Stress & Crises 05/06/2016 09/06/2016 Dubai 3000 $ 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 05/06/2016 09/06/2016 Dubai 3000 $ 74 Active Listening Skills 19/06/2016 23/06/2016 Dubai 3000 $ 75 76 77 PROJECT LEADERSHIP, MANAGEMENT & COMMUNICATION Competency Based Human Resource Management Managing & Motivating Towards Excellence: Skills, Competencies, Traits & Techniques 19/06/2016 23/06/2016 Abu Dhabi 3000 $ 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 78 Brilliant Body Language! 10/07/2016 14/07/2016 Kuwait 3000 $ 64

Interpersonal & Self Development 79 Managing Multiple Tasks, Priorities & Deadlines 10/07/2016 14/07/2016 80 Excellence and Innovation in Administrative Processes Re-Engineering and Organizational Re-Building 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 81 82 Time Management, Planning, Organizing & Goal Setting Be A Better Listener - Active Listening Skills 24/07/2016 28/07/2016 Dubai 3000 $ 24/07/2016 28/07/2016 Dubai 3000 $ 83 Future Prospects of the Human Investment to Achieve Effectiveness, Efficiency, Outstanding Performance and Quality Work 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 84 85 86 87 Team Dynamics Using NLP for Managers & Team Leaders Management Systems Development for Hospital Administrators & Managers Making Successful Business Decisions: Getting It Right the First Time Motivating, Coaching, Counseling & Mentoring: Practical Tools for Effective Leadership 31/07/2016 04/08/2016 Dubai 3000 $ 31/07/2016 04/08/2016 Dubai 3000 $ 07/08/2016 11/08/2016 Doha 3000 $ 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 88 Strategic Thinking & Visionary Leadership 07/08/2016 11/08/2016 Muscat 3000 $ 89 Business Process Analysis & Modeling Workshop 14/08/2016 18/08/2016 Dubai 3000 $ 90 Strategic Planning & Static Management 14/08/2016 18/08/2016 Istanbul 4000 $ 91 Business Planning & Growth Strategies for World Class Leaders 14/08/2016 18/08/2016 Dubai 3000 $ 92 Win-Win Negotiation Skills 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 65

Interpersonal & Self Development 93 Business Continuity Planning 21/08/2016 25/08/2016 Dubai 3000 $ 94 Market Driven Business Planning 21/08/2016 25/08/2016 Dubai 3000 $ 95 BCI - Crisis Management 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 96 97 98 Work-Life Balance: Maximizing Productivity and Quality of Life Building Skills for Working in Teams: Igniting Passion & Activating Potential in Teams Emotional Intelligence, Innovation, Creativity & Dealing with Change 28/08/2016 01/09/2016 Dubai 3000 $ 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 04/09/2016 08/09/2016 Kuwait 3000 $ 99 Leadership and Supervisor Skills for Planning, Monitoring, Evaluating and Improving the Results of the Work 04/09/2016 08/09/2016 100 Effective Meeting Management & Business Writing Skills 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 101 Advanced Presentation Skills 11/09/2016 15/09/2016 Dubai 3000 $ 102 Understanding Emotional Intelligence 11/09/2016 15/09/2016 Dubai 3000 $ 103 Developing Your Emotional Intelligence 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 104 Stress Management 25/09/2016 29/09/2016 Istanbul 4000 $ 105 Advanced Management: Motivation, Strategic Planning & Creative Problem & Scheduling 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 106 Making Strategy Happen Transform Your Vision & Mission Into Actionable Strategy 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 107 Advanced Supervisory Skills 02/10/2016 06/10/2016 108 Essential of Entrepreneurship & New Venture Management 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 66

Interpersonal & Self Development 109 110 Strategic Leadership in Developing Future Visions and Setting Achievable Work Directives Professional First-Line Management Development Program 02/10/2016 06/10/2016 Dubai 3000 $ 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 111 The Certified Negotiator 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 112 Emotional Intelligence: Strategies for Success 16/10/2016 20/10/2016 Istanbul 4000 $ 113 Clerical Development Program 23/10/2016 27/10/2016 Dubai 3000 $ 114 Personal Effectiveness & Influencing Skills: Communicate, Negotiate, Influence & Persuade 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 115 Setting Priorities, Time Management & Stress Reduction 23/10/2016 27/10/2016 116 Time and Priority Management 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 117 118 Creativity, Excellence, Continues Improvement and Quality Motivating Your Staff for Better Performance 30/10/2016 03/11/2016 Dubai 3000 $ 30/10/2016 03/11/2016 Dubai 3000 $ 119 Dealing Proactively to Workplace Stress 06/11/2016 10/11/2016 Dubai 3000 $ 120 Critical Competencies for Supervisory Management Skills 06/11/2016 10/11/2016 Doha 3000 $ 121 Certified Knowledge Professional 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 122 Time Management and Stress Control 13/11/2016 17/11/2016 Muscat 3000 $ 123 124 Creative Thinking Skills and Techniques Problem Solving) Motivating Your Staff for Better Performance 13/11/2016 17/11/2016 Dubai 3000 $ 20/11/2016 24/11/2016 Dubai 3000 $ 67

Interpersonal & Self Development 125 Essential Management Skills for New Managers 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 126 Scenario Thinking for Strategic Planning 20/11/2016 24/11/2016 Dubai 3000 $ 127 Statistical Analysis and Quality Control 04/12/2016 08/12/2016 Dubai 3000 $ 128 Winning with People and Managing It 04/12/2016 08/12/2016 Dubai 3000 $ 129 Powerful Business Presentations & Public Speaking 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 130 Management Skills for Excellence 11/12/2016 15/12/2016 Kuwait 3000 $ 131 Managing the Diversity in Work and Multicultural Awareness 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 132 Creative Strategic Thinking Course 18/12/2016 22/12/2016 London 5500 $ 133 High Performance Teams 18/12/2016 22/12/2016 Dubai 3000 $ 134 Successful Management of Interpersonal Conflict: The Key to a Winning Global Enterprise 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 135 Certified Team Leader 25/12/2016 29/12/2016 Dubai 3000 $ 68

Sales, Purchasing, Contracts, Tenders and Logistics Sales, Purchasing, Contracts, Tenders and Logistics 1 Advanced Negotiation Skills 03/01/2016 07/01/2016 Dubai 3000 $ 2 How Organizations can achieve competitive strategies through Supply Chain 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 3 System and Team Building in Procurement 03/01/2016 07/01/2016 4 Management of Storage Facilities 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 5 Advanced Warehouse, Stores & Material Management 03/01/2016 07/01/2016 Dubai 3000 $ 6 Negotiation Process & Arbitration 03/01/2016 07/01/2016 Dubai 3000 $ 7 Integrated Logistics & Supply-Chain Management 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 8 Dealing with Difficult Customers 03/01/2016 07/01/2016 9 Advanced Logistics Management 03/01/2016 07/01/2016 Abu Dhabi 3000 $ 10 Effective Warehouse Management 03/01/2016 07/01/2016 Dubai 3000 $ 11 Advanced Forecasting Techniques 03/01/2016 07/01/2016 Istanbul 4000 $ 12 Legal Secretary Course 10/01/2016 14/01/2016 Istanbul 4000 $ 13 Resolving Claims in Construction Projects in Different Industries 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 14 Warehouse Supervisor Roles 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 15 Understanding Basic Forecasting Techniques 10/01/2016 14/01/2016 Dubai 3000 $ 16 Legal Secretary Course 10/01/2016 14/01/2016 Istanbul 4000 $ 17 Logistics Management 10/01/2016 14/01/2016 Dubai 3000 $ 18 Purchasing Management and Cost Saving 10/01/2016 14/01/2016 Istanbul 4000 $ 19 Strategic Supply Chain Management 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 20 SCM Logistics World 2013 10/01/2016 14/01/2016 Dubai 3000 $ 21 Negotiation Strategies 10/01/2016 14/01/2016 69

Sales, Purchasing, Contracts, Tenders and Logistics 22 JIT Techniques 10/01/2016 14/01/2016 23 Freight and Cargo Management 10/01/2016 14/01/2016 Dubai 3000 $ 24 Vendor Assessment and Rating 17/01/2016 21/01/2016 Istanbul 4000 $ 25 Warehouse and Distribution Management 17/01/2016 21/01/2016 26 Recent Trends in the Field of Tenders, New Engineering Contracts Techniques & Knowledge Based Structure 17/01/2016 07/01/2016 Dubai 3000 $ 27 Applied Logistics Management 17/01/2016 21/01/2016 Muscat 3000 $ 28 Managing the Supply Chain, Global Supply Chain Management 17/01/2016 21/01/2016 Dubai 3000 $ 29 Tender Fundamentals 17/01/2016 21/01/2016 Dubai 3000 $ 30 Contracts and Tender Fundamentals 17/01/2016 21/01/2016 Dubai 3000 $ 31 Modern Trends in Purchasing & Warehouse / Stores Management 17/01/2016 21/01/2016 Dubai 3000 $ 32 Managing and Controlling Inventory 17/01/2016 21/01/2016 Dubai 3000 $ 33 Implementing and Using the EFQM Procurement Assessment Model 17/01/2016 21/01/2016 Dubai 3000 $ 34 Contracts Reading, Writing & Negotiation 17/01/2016 21/01/2016 Istanbul 4000 $ 35 Warehouse Supervisor Roles 17/01/2016 21/01/2016 Istanbul 4000 $ 36 Managening Transport & Fleet Operations 17/01/2016 21/01/2016 37 Basic Negotiation Skills 17/01/2016 21/01/2016 Abu Dhabi 3000 $ 38 39 Amicable Settlement of Disputes & Arbitration Product, Packaging and Branding Strategies 17/01/2016 21/01/2016 Dubai 3000 $ 24/01/2016 28/01/2016 Dubai 3000 $ 40 Supply-Chain Management 24/01/2016 28/01/2016 Dubai 3000 $ 41 Warehouse & Store Management 24/01/2016 28/01/2016 Kuwait 3000 $ 70

Sales, Purchasing, Contracts, Tenders and Logistics 42 Supply Chain & Logistics Management:The International Impact & Returned Values 24/01/2016 28/01/2016 Istanbul 4000 $ 43 Logistics Management Strategies 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 44 Managing and Controlling Inventory 24/01/2016 28/01/2016 Dubai 3000 $ 45 Effective Storekeeping Skills 24/01/2016 28/01/2016 Dubai 3000 $ 46 Tender Fundamentals 24/01/2016 28/01/2016 Dubai 3000 $ 47 Basic Freight Forwarding Operations 24/01/2016 28/01/2016 48 Retail and Supply-Chain Management 24/01/2016 28/01/2016 Dubai 3000 $ 49 Specifying and Assuring Quality 24/01/2016 28/01/2016 Abu Dhabi 3000 $ 50 Advanced Negotiation Skills 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 51 Advanced program in negotiations related to oil & gas industry from legal perspective with an emphasize on international law principals 31/01/2016 04/02/2016 52 Forecasting Stock Control & Material Inventory Techniques 31/01/2016 04/02/2016 Dubai 3000 $ 53 Advanced Negotiation Skills 31/01/2016 04/02/2016 Dubai 3000 $ 54 Importance of Value Chain Analysis 31/01/2016 04/02/2016 Dubai 3000 $ 55 Basic Storekeeping Skills 31/01/2016 04/02/2016 Istanbul 4000 $ 56 Effective Purchasing Management 31/01/2016 04/02/2016 Dubai 3000 $ 57 Insurance & Trading Operations 31/01/2016 14/02/2016 Abu Dhabi 3000 $ 58 Preparing and Managing Contracts 31/01/2016 14/02/2016 Dubai 3000 $ 59 Managing Relationships with Suppliers 31/01/2016 14/02/2016 Abu Dhabi 3000 $ 60 Supply-Chain Awareness 31/01/2016 14/02/2016 61 Applied Logistics Management 31/01/2016 14/02/2016 Istanbul 4000 $ 62 Cost Saving Techniques in Negotiation 31/01/2016 04/02/2016 63 Certified Contract Manager 31/01/2016 04/02/2016 Istanbul 4000 $ 71

Sales, Purchasing, Contracts, Tenders and Logistics 64 Using Infomaker with Primavera Contract Manager 07/02/2016 11/02/2016 Istanbul 4000 $ 65 Advanced Procurement Management 07/02/2016 11/02/2016 Dubai 3000 $ 66 Preparing and Managing Contracts 07/02/2016 11/02/2016 67 Developing a Procurement Strategy 07/02/2016 11/02/2016 Dubai 3000 $ 68 Analysing the Supply Market 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 69 Advanced Contracts Management and Effective Contract Handling 07/02/2016 11/02/2016 Istanbul 4000 $ 70 Cost Saving Techniques in Negotiation 07/02/2016 11/02/2016 Dubai 3000 $ 71 Effective Purchasing and Inventory Management 07/02/2016 11/02/2016 Dubai 3000 $ 72 Materials Planning and Forecasting 07/02/2016 11/02/2016 73 Managing Freight and Logistics Management 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 74 Freight and Cargo Management 07/02/2016 11/02/2016 75 Controlling Costs and Prices 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 76 Logistics Management Strategies 14/02/2016 18/02/2016 Istanbul 4000 $ 77 Understanding the Retail Strategy 14/02/2016 18/02/2016 Kuwait 3000 $ 78 Supplier Selection Process 14/02/2016 18/02/2016 Dubai 3000 $ 79 Understanding & Managing WMS Software Systems 14/02/2016 18/02/2016 Dubai 3000 $ 80 Warehouse Supervisor Roles 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 81 Advanced Negotiation Skills 14/02/2016 18/02/2016 Dubai 3000 $ 82 Managing Costs in Warehousing 14/02/2016 18/02/2016 83 Supplier Positioning 14/02/2016 18/02/2016 Dubai 3000 $ 84 Inventory and Stock Control Management 14/02/2016 18/02/2016 Dubai 3000 $ 85 Custom Clearance 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 72

Sales, Purchasing, Contracts, Tenders and Logistics 86 Designing and Managing Effective Contracts 14/02/2016 18/02/2016 Dubai 3000 $ 87 Global Supply Chain Sourcing & Strategies 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 88 Team Negotiation 14/02/2016 18/02/2016 89 Basic Retail Skills 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 90 Foreign Trade & Importation & Exportation Concept, elements and Importance 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 91 Supply Chain & Inventory Management 21/02/2016 25/02/2016 Dubai 3000 $ 92 Logistics Management 21/02/2016 25/02/2016 Kuwait 3000 $ 93 Advanced Warehouse, Stores & Material Management 21/02/2016 25/02/2016 Istanbul 4000 $ 94 Primavera Contract Manager 21/02/2016 25/02/2016 95 Managing Inventory Effectively 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 96 Product, Packaging and Branding Strategies 21/02/2016 25/02/2016 Muscat 3000 $ 97 Stock Control Processes 21/02/2016 25/02/2016 Dubai 3000 $ 98 Basic Storekeeping Skills 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 99 Forecasting Stock Control & Material Inventory Techniques 21/02/2016 25/02/2016 100 Supply Chain & Logistics Management:The International Impact & Returned Values 21/02/2016 25/02/2016 Dubai 3000 $ 101 Advanced Procurement Management 21/02/2016 25/02/2016 Dubai 3000 $ 102 Specifying and Assuring Quality 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 103 Tendering Processes 21/02/2016 25/02/2016 Istanbul 4000 $ 104 Selling and Merchandising Skills 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 105 Procurment Best Practices 27/02/2016 03/03/2016 Abu Dhabi 3000 $ 73

Sales, Purchasing, Contracts, Tenders and Logistics 106 Reasons for Holding Stock 27/02/2016 03/03/2016 107 Designing and Managing Effective Contracts 27/02/2016 03/03/2016 Istanbul 4000 $ 108 Customer Care and Service Skills 28/02/2016 03/03/2016 Dubai 3000 $ 109 Team Negotiation 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 110 Maintenance Contracting and Outsourcing 28/02/2016 03/03/2016 Dubai 3000 $ 111 Applied Logistics Management 28/02/2016 03/03/2016 Dubai 3000 $ 112 113 Contract Planning Strategic and Claim Mitigation Managing Freight & International Transport Operations 28/02/2016 03/03/2016 Istanbul 4000 $ 28/02/2016 03/03/2016 Dubai 3000 $ 114 Managing Costs in Warehousing 28/02/2016 03/03/2016 Dubai 3000 $ 115 Vendor Assessment and Rating 28/02/2016 03/03/2016 Istanbul 4000 $ 116 Risk Management in the Supply Chain 28/02/2016 03/03/2016 Dubai 3000 $ 117 Effective Import and Export Procedures 28/02/2016 03/03/2016 Dubai 3000 $ 118 Analysing the Supply Market 06/03/2016 10/03/2016 Dubai 3000 $ 119 Statistics for Inventory Control Management 06/03/2016 10/03/2016 Dubai 3000 $ 120 Measuring the Logistics Performance 06/03/2016 10/03/2016 Dubai 3000 $ 121 Supply-Chain Management 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 122 Amicable Settlement of Disputes & Arbitration 06/03/2016 10/03/2016 123 Supply Chain Risk & Resilience 06/03/2016 10/03/2016 Istanbul 4000 $ 124 Effective Warehouse Management 13/03/2016 17/03/2016 Istanbul 4000 $ 125 Legal Translation & Memo Writing 13/03/2016 17/03/2016 126 Fundamental and Anatomy of Shipping Logistics 13/03/2016 17/03/2016 Dubai 3000 $ 127 Managing your Supplier Base 13/03/2016 17/03/2016 Dubai 3000 $ 74

Sales, Purchasing, Contracts, Tenders and Logistics 128 Applied Logistics Management 13/03/2016 17/03/2016 Dubai 3000 $ 129 Logistics Integration, Strategies and Reengineering 13/03/2016 17/03/2016 130 Cost Saving Techniques in Negotiation 20/03/2016 24/03/2016 Istanbul 4000 $ 131 Service Level Agreements and IT Contracts 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 132 Effective Import and Export Procedures 20/03/2016 24/03/2016 Dubai 3000 $ 133 Building Long-Term Partnerships 20/03/2016 24/03/2016 Muscat 3000 $ 134 Strategic Planning for Logistics 20/03/2016 24/03/2016 Dubai 3000 $ 135 Incoterms & Commercial Trade Regulation 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 136 Effective Purchasing Management 20/03/2016 24/03/2016 Dubai 3000 $ 137 Custom Clearance 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 138 Managing Freight & International Transport Operations 27/03/2016 31/03/2016 139 Warehouse Manager Roles 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 140 Improving and Measuring Your Procurement Performance 27/03/2016 31/03/2016 Dubai 3000 $ 141 Drafting Specifications and Standards 27/03/2016 29/02/2016 Abu Dhabi 3000 $ 142 Custom Clearance 27/03/2016 29/02/2016 Istanbul 4000 $ 143 Statistics for Inventory Control Management 27/03/2016 29/02/2016 Dubai 3000 $ 144 Supply Chain & Logistics Management:The International Impact & Returned Values 27/03/2016 31/03/2016 145 Contracts Reading/Writing and Negotiations 27/03/2016 31/03/2016 Istanbul 4000 $ 146 Advanced Freight Forwarding 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 147 Advanced Freight Forwarding 27/03/2016 31/03/2016 Abu Dhabi 3000 $ 148 Statistics for Inventory Control Management 03/04/2016 07/04/2016 Dubai 3000 $ 75

Sales, Purchasing, Contracts, Tenders and Logistics 149 Inventory and Stock Control Management 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 150 Advanced Retail Management 03/04/2016 07/04/2016 151 Reasons for Holding Stock 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 152 Advanced Warehouse, Stores & Material Management 03/04/2016 07/03/2016 Dubai 3000 $ 153 Effective Contracts Administration 03/04/2016 07/03/2016 Abu Dhabi 3000 $ 154 Statistics for Inventory Control Management 03/04/2016 07/03/2016 Istanbul 4000 $ 155 Supply Chain & Logistics Management:The International Impact & Returned Values 03/04/2016 07/04/2016 156 Global Supply Chain Sourcing & Strategies 10/04/2016 14/04/2016 Istanbul 4000 $ 157 Supply Chain & Logistics Management:The International Impact & Returned Values 10/04/2016 14/04/2016 Kuwait 3000 $ 158 Advanced Stores Management 10/04/2016 14/04/2016 Dubai 3000 $ 159 Forecasting Stock Control & Material Inventory Techniques 10/04/2016 14/04/2016 Dubai 3000 $ 160 Logistics and Transport Management 10/04/2016 14/04/2016 Dubai 3000 $ 161 Contracts Preparation & Management 10/04/2016 14/04/2016 Istanbul 4000 $ 162 Understanding the Retail Strategy 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 163 Maintenance Contracts Management 10/04/2016 14/04/2016 Dubai 3000 $ 164 Effective Purchasing and Inventory Management 10/04/2016 14/04/2016 Dubai 3000 $ 165 Managing and Controlling Inventory 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 166 JIT Techniques 17/04/2016 21/04/2016 167 Advanced Warehouse, Stores & Material Management 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 76

Sales, Purchasing, Contracts, Tenders and Logistics 168 Capital, Revenue and MRO Techniques 17/04/2016 21/04/2016 Istanbul 4000 $ 169 Managing Relationships with Suppliers 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 170 Effective Procurement Research 17/04/2016 21/04/2016 Istanbul 4000 $ 171 International Logistics Management 17/04/2016 21/04/2016 172 Strategic Negotiation 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 173 Developing a Logistics Strategy 17/04/2016 21/04/2016 Dubai 3000 $ 174 175 Management of Contracts & Contract Claims Fundamental and Anatomy of Shipping Logistics 17/04/2016 21/04/2016 24/04/2016 28/04/2016 176 Analysing the Supply Market 24/04/2016 28/04/2016 Dubai 3000 $ 177 Contract Management and "FIDIC" Conditions 24/04/2016 28/04/2016 178 Effective Warehouse Management 24/04/2016 28/04/2016 Istanbul 4000 $ 179 Foreign Trade & Importation & Exportation Concept, elements and Importance 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 180 Managing Relationships with Suppliers 24/04/2016 28/04/2016 181 Effective Procurement Management 24/04/2016 28/04/2016 Istanbul 4000 $ 182 Warehouse Supervisor Roles 24/04/2016 28/04/2016 Dubai 3000 $ 183 Dealing with Difficult Customers 24/04/2016 28/04/2016 Istanbul 4000 $ 184 Management of Storage Facilities 24/04/2016 28/04/2016 Dubai 3000 $ 185 Effective Procurement Management 24/04/2016 28/04/2016 186 Preparing and Managing Contracts 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 187 Warehouse & Store Management 01/05/2016 05/05/2016 Dubai 3000 $ 188 Advanced Forecasting Techniques 01/05/2016 05/05/2016 Dubai 3000 $ 189 Importance of Value Chain Analysis 01/05/2016 05/05/2016 190 Advanced Contracts, Bids and Agreement 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 191 Advanced Contracts, Bids and Agreement 01/05/2016 05/05/2016 Dubai 3000 $ 77

Sales, Purchasing, Contracts, Tenders and Logistics 192 Contracts Management & Legal Aspects in Construction Industry 01/05/2016 05/05/2016 193 Team Negotiation 01/05/2016 05/05/2016 Istanbul 4000 $ 194 Effective Purchasing and Inventory Management 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 195 Understanding Basic Forecasting Techniques 08/05/2016 12/05/2016 Dubai 3000 $ 196 Effective Warehouse Management 08/05/2016 12/05/2016 197 Contract Management & Tendering 08/05/2016 12/05/2016 Dubai 3000 $ 198 Supply Chain & Logistics Management:The International Impact & Returned Values 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 199 Contract Management Skills 08/05/2016 12/05/2016 Dubai 3000 $ 200 Dealing with Difficult Customers 08/05/2016 12/05/2016 201 International Logistics Management 08/05/2016 12/05/2016 Dubai 3000 $ 202 Monitoring and Benchmarking Suppliers 15/05/2016 19/05/2016 Dubai 3000 $ 203 204 Advanced Contract Management & Effective Contract Handling Advanced Warehouse, Stores & Material Management 15/05/2016 19/05/2016 Istanbul 4000 $ 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 205 Advanced Legal Terms & Translation 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 206 Team Negotiation 15/05/2016 19/05/2016 Dubai 3000 $ 207 Contract Management & Tendering 15/05/2016 19/05/2016 Istanbul 4000 $ 208 209 210 Containerization Concept and Importance Role in Foreign Trade Postponement & Collaboration in Supply Chain Management Resolving Claims in Construction Projects in Different Industries 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 15/05/2016 19/05/2016 Dubai 3000 $ 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 78

Sales, Purchasing, Contracts, Tenders and Logistics 211 Managing Tender Specification & Contracts 22/05/2016 26/05/2016 Istanbul 4000 $ 212 The Role of Freight Forwarding Companies and Third Party Logistics Providers 22/05/2016 26/05/2016 Muscat 3000 $ 213 Warehouse & Store Management 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 214 Advanced Freight Forwarding 22/05/2016 26/05/2016 Dubai 3000 $ 215 Stock Control Processes 22/05/2016 26/05/2016 Dubai 3000 $ 216 Developing a Procurement Strategy 22/05/2016 26/05/2016 Istanbul 4000 $ 217 Dealing with Difficult Customers 22/05/2016 26/05/2016 Dubai 3000 $ 218 Reasons for Holding Stock 22/05/2016 26/05/2016 Istanbul 4000 $ How Organizations can achieve 219 competitive strategies through Supply Chain 22/05/2016 26/05/2016 Abu Dhabi 3000 $ 220 Stock Control Processes 22/05/2016 26/05/2016 Istanbul 4000 $ 221 Insurance & Trading Operations 29/05/2016 02/06/2016 222 Supply Chain & Inventory Management 29/05/2016 02/06/2016 Dubai 3000 $ 223 Materials Planning and Forecasting 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 224 Product, Packaging and Branding Strategies 29/05/2016 02/06/2016 Dubai 3000 $ 225 Applied Logistics Management 29/05/2016 02/06/2016 Istanbul 4000 $ 226 Advanced Contracts Management and Effective Contract Handling 29/05/2016 02/06/2016 227 Purchasing Management and Cost Saving 29/05/2016 02/06/2016 228 Role of Logistics in International Trade 29/05/2016 02/06/2016 Istanbul 4000 $ 229 Warehouse and Distribution Management 05/06/2016 09/06/2016 Dubai 3000 $ 79

Sales, Purchasing, Contracts, Tenders and Logistics 230 Supply Chain & Logistics Management:The International Impact & Returned Values 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 231 Using Infomaker with Primavera Contract Manager 05/06/2016 09/06/2016 Muscat 3000 $ 232 Contracts Reading, Writing & Negotiation 05/06/2016 09/06/2016 Dubai 3000 $ 233 Advanced Logistics Management 05/06/2016 09/06/2016 Abu Dhabi 3000 $ 234 Managing the Supply Chain, Global Supply Chain Management 05/06/2016 09/06/2016 Dubai 3000 $ 235 Applied Logistics Management 05/06/2016 09/06/2016 236 Effective Warehouse Management 05/06/2016 09/06/2016 Dubai 3000 $ 237 Logistics in Manufacturing Management 05/06/2016 09/06/2016 Dubai 3000 $ 238 Managing Warehousing & Inventory Effectively 05/06/2016 09/06/2016 Dubai 3000 $ 239 Managing and Controlling Inventory 31/07/2016 04/08/2016 Istanbul 4000 $ 240 Applied Logistics Management 31/07/2016 04/08/2016 241 Controlling Prices and Cost-Effective Expediting 31/07/2016 04/08/2016 Dubai 3000 $ 242 Incoterms & Commercial Trade Regulation 31/07/2016 04/08/2016 Dubai 3000 $ 243 Tendering & Contracting 31/07/2016 04/08/2016 244 Customer Care and Service Skills 31/07/2016 04/08/2016 Istanbul 4000 $ 245 Postponement & Collaboration in Supply Chain Management 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 246 Drafting Specifications and Standards 31/07/2016 04/08/2016 Istanbul 4000 $ 247 Strategic Negotiation 07/08/2016 11/08/2016 248 Managing Warehousing & Inventory Effectively 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 80

Sales, Purchasing, Contracts, Tenders and Logistics 249 Contracts Management 07/08/2016 11/08/2016 Dubai 3000 $ 250 Strategic Negotiation 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 251 Managing Inventory Effectively 07/08/2016 11/08/2016 Istanbul 4000 $ 252 Material Supply Chain Management 07/08/2016 11/08/2016 Istanbul 4000 $ 253 Logistics in Retail Management 07/08/2016 11/08/2016 Dubai 3000 $ 254 Forecasting Stock Control & Material Inventory Techniques 07/08/2016 11/08/2016 255 256 Logistics Performance & Financial Measures Advanced Contracts Management and Effective Contract Handling 14/08/2016 18/08/2016 Dubai 3000 $ 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 257 Warehouse Supervisor Roles 14/08/2016 18/08/2016 Dubai 3000 $ 258 Contracts and Tender Fundamentals 14/08/2016 18/08/2016 Dubai 3000 $ 259 Forecasting Stock Control & Material Inventory Techniques 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 260 Effective Warehouse Management 14/08/2016 18/08/2016 Dubai 3000 $ 261 Basic Storekeeping Skills 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 262 Developing a Procurement Strategy 14/08/2016 18/08/2016 Dubai 3000 $ 263 Managing Inventory Effectively 14/08/2016 18/08/2016 Dubai 3000 $ 264 International Logistics Management 14/08/2016 18/08/2016 Dubai 3000 $ 265 Reviewing your Procurement Structure 21/08/2016 25/08/2016 266 Warehouse Supervisor Roles 21/08/2016 25/08/2016 Dubai 3000 $ 267 Advanced Contracts Management and Effective Contract Handling 21/08/2016 25/08/2016 Istanbul 4000 $ 268 Effective Purchasing Management 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 269 Analysing the Supply Market 21/08/2016 25/08/2016 270 Custom Clearance 21/08/2016 25/08/2016 Dubai 3000 $ 271 Managing Freight and Logistics Management 21/08/2016 25/08/2016 Istanbul 4000 $ 81

Sales, Purchasing, Contracts, Tenders and Logistics 272 Contract Specification Writing 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 273 Implementing and Using the EFQM Procurement Assessment Model 21/08/2016 25/08/2016 Dubai 3000 $ 274 Warehouse Manager Roles 21/08/2016 25/08/2016 275 Managing Freight & International Transport Operations 28/08/2016 01/09/2016 Dubai 3000 $ 276 Tendering Processes 28/08/2016 01/09/2016 Dubai 3000 $ 277 Strategic Negotiation 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 278 Contract Law of Business 28/08/2016 01/09/2016 279 Preparing and Managing Contracts 28/08/2016 01/09/2016 Istanbul 4000 $ 280 Negotiating Contracts Effectively 28/08/2016 01/09/2016 281 Contract Administration: Understanding & Implementing Contractual Aspects 28/08/2016 01/09/2016 Istanbul 4000 $ 282 Contractual Claims and Dispute Resolution 28/08/2016 01/09/2016 Dubai 3000 $ 283 Managening Transport & Fleet Operations 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 284 Effective Purchasing Management 28/08/2016 01/09/2016 Dubai 3000 $ 285 Warehouse Manager Roles 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 286 Legal Translation & Memo Writing 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 287 Applied Logistics Management 04/09/2016 08/09/2016 Dubai 3000 $ 288 Retail and Supply-Chain Management 04/09/2016 08/09/2016 289 Advanced Legal Terms & Translation 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 290 Effective Warehouse Management 04/09/2016 08/09/2016 Istanbul 4000 $ 291 Developing Incentive Contracts 04/09/2016 08/09/2016 292 Stock Control Processes 04/09/2016 08/09/2016 Dubai 3000 $ 293 Warehouse Supervisor Roles 04/09/2016 08/09/2016 82

Sales, Purchasing, Contracts, Tenders and Logistics 294 Service Level Agreements and IT Contracts 04/09/2016 08/09/2016 Dubai 3000 $ 295 Effective Procurement Management 04/09/2016 08/09/2016 Dubai 3000 $ 296 Advanced Logistics Management 04/09/2016 08/09/2016 Dubai 3000 $ 297 Contracts Preparation & Management 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 298 How Organizations can achieve competitive strategies through Supply Chain 04/09/2016 08/09/2016 Dubai 3000 $ 299 Employee & Contract Behavior 11/09/2016 15/09/2016 Dubai 3000 $ 300 Effective Purchasing and Inventory Management 11/09/2016 15/09/2016 Dubai 3000 $ 301 Controlling Costs and Prices 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 302 Effective Import and Export Procedures 11/09/2016 15/09/2016 Istanbul 4000 $ 303 Logistics & Transportation Management 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 304 Stock Control Processes 11/09/2016 15/09/2016 Istanbul 4000 $ 305 Supply Chain & Inventory Management 11/09/2016 15/09/2016 Dubai 3000 $ 306 Successful Contract Negotiations 11/09/2016 15/09/2016 307 Supply-Chain Management 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 308 Logistics Managment Strategies 11/09/2016 15/09/2016 Dubai 3000 $ 309 Managing Freight and Logistics Management 11/09/2016 15/09/2016 310 Team Negotiation 11/09/2016 15/09/2016 Istanbul 4000 $ 311 Capital, Revenue and MRO Techniques 11/09/2016 15/09/2016 312 Purchasing & Materials Management 11/09/2016 15/09/2016 Istanbul 4000 $ 313 Analysing the Supply Market 25/09/2016 29/09/2016 Dubai 3000 $ 314 315 3 PL & Outsourcing Strategies, Shipping Logistics in Practice Advanced Warehouse, Stores & Material Management 25/09/2016 29/09/2016 Dubai 3000 $ 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 83

Sales, Purchasing, Contracts, Tenders and Logistics 316 Procurement & Contracts Management Skills 25/09/2016 28/09/2016 Abu Dhabi 3000 $ 317 Strategic Supply Chain Management 25/09/2016 28/09/2016 318 Supply Chain & Logistics Management:The International Impact & Returned Values 25/09/2016 28/09/2016 Dubai 3000 $ 319 Procurement & Contracts Management Skills 02/10/2016 06/10/2016 320 International Logistics Management 02/10/2016 06/10/2016 Dubai 3000 $ 321 Analysing the Supply Market 02/10/2016 06/10/2016 Dubai 3000 $ 322 Warehouse Manager Roles 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 323 Contracts Reading/Writing and Negotiations 02/10/2016 06/10/2016 Dubai 3000 $ 324 Resolving Contractual Claims & Disputes 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 325 Basic Retail Skills 02/10/2016 06/10/2016 Istanbul 4000 $ 326 Forecasting Stock Control & Material Inventory Techniques 16/10/2016 20/10/2016 Istanbul 4000 $ 327 Cost Saving Techniques in Negotiation 16/10/2016 20/10/2016 Dubai 3000 $ 328 Contracts Review & Negotiations 16/10/2016 20/10/2016 329 Procurement Best Practices 16/10/2016 20/10/2016 Muscat 3000 $ 330 Team Negotiation 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 331 Contracts & Tender Fundamentals 16/10/2016 20/10/2016 Istanbul 4000 $ 332 Advanced Retail Management 16/10/2016 20/10/2016 333 Effective Procurement Research 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 334 Logistics & Transportation Management 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 335 Maintenance Contracting and Outsourcing 23/10/2016 27/10/2016 336 Improving and Measuring Your Procurement Performance 23/10/2016 27/10/2016 84

Sales, Purchasing, Contracts, Tenders and Logistics 337 Warehouse and Distribution Management 23/10/2016 27/10/2016 Istanbul 4000 $ 338 Developing a Procurement Strategy 23/10/2016 27/10/2016 Dubai 3000 $ 339 Recent Trends in the Field of Tenders, New Engineering Contracts Techniques & Knowledge Based Structure 23/10/2016 27/10/2016 Istanbul 4000 $ 340 Supply Chain Risk & Resilience 23/10/2016 27/10/2016 Dubai 3000 $ 341 342 Contracts: Reading, Writing, and Negotiation Contract Management Principles & Practices 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 343 Logistics Management 30/10/2016 03/11/2016 Dubai 3000 $ 344 Monitoring and Benchmarking Suppliers 30/10/2016 03/11/2016 Istanbul 4000 $ 345 Effective Purchasing, Tendering and Supplier Selection 30/10/2016 03/11/2016 Istanbul 4000 $ 346 Advanced program in negotiations related to oil & gas industry from legal perspective with an emphasize on international law principals 30/10/2016 03/11/2016 Istanbul 4000 $ 347 Managing Inventory Effectively 30/10/2016 03/11/2016 Istanbul 4000 $ 348 Advanced Supply-Chain Management 30/10/2016 03/11/2016 349 Advanced Stores Management 30/10/2016 03/11/2016 Dubai 3000 $ 350 Events and Facilities Management 06/11/2016 10/11/2016 Dubai 3000 $ 351 Maintenance Contracts Management 06/11/2016 10/11/2016 Dubai 3000 $ 352 Effective Purchasing, Tendering and Supplier Selection 06/11/2016 10/11/2016 Istanbul 4000 $ 353 Contract Preparation & Management 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 354 Contract Management & Tendering 06/11/2016 10/11/2016 Dubai 3000 $ 85

Sales, Purchasing, Contracts, Tenders and Logistics 355 Basic Negotiation Skills 06/11/2016 10/11/2016 Dubai 3000 $ 356 System and Team Building in Procurement 06/11/2016 10/11/2016 Istanbul 4000 $ 357 Fundamental and Anatomy of Shipping Logistics 06/11/2016 10/11/2016 358 Negotiation Strategies 13/11/2016 17/11/2016 359 Reasons for Holding Stock 13/11/2016 17/11/2016 Istanbul 4000 $ 360 Logistics in Manufacturing Management 13/11/2016 17/11/2016 Istanbul 4000 $ 361 Managing Warehousing & Inventory Effectively 20/11/2016 24/11/2016 Dubai 3000 $ 362 Managing your Supplier Base 20/11/2016 24/11/2016 Abu Dhabi 3000 $ How Organizations can achieve 363 competitive strategies through Supply Chain 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 364 Effective Procurement Management 20/11/2016 24/11/2016 365 Managing the Supply Chain, Global Supply Chain Management 20/11/2016 24/11/2016 Dubai 3000 $ 366 Effective Contracts Administration 20/11/2016 24/11/2016 Istanbul 4000 $ 367 Warehouse Manager Roles 20/11/2016 24/11/2016 368 Supplier Selection Process 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 369 Employee & Contract Behavior 04/12/2016 08/12/2016 Dubai 3000 $ 370 Primavera Contract Manager 04/12/2016 08/12/2016 Istanbul 4000 $ 371 Supply-Chain Management 04/12/2016 08/12/2016 Istanbul 4000 $ 372 Tendering & Contracting 04/12/2016 08/12/2016 Dubai 3000 $ 373 Supplier Positioning 04/12/2016 08/12/2016 Dubai 3000 $ 374 Basic Storekeeping Skills 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 375 Warehouse Manager Roles 11/12/2016 15/12/2016 Istanbul 4000 $ 86

Media and Public Relation Media and Public Relation 1 Etiquette for Excellent Customer Service for Front Line Staff 03/01/2016 07/01/2016 Dubai 3000 $ 2 Certified Public Relations Professional 03/01/2016 07/01/2016 Dubai 3000 $ 3 PR Monitoring & Measurement 10/01/2016 14/01/2016 Doha 3000 $ 4 Fundamentals and Strategies of Success in Public Relations Management 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 5 Newsletters & News Bulletin Publication and Management How to Design and Publish Newsletters that Can Support Organizational Goals 17/01/2016 21/01/2016 Muscat 3000 $ 6 Event Management How to Design, Develop, and Implement Events in Support of Business and Service Success 17/01/2016 21/01/2016 Dubai 3000 $ 7 How to Approach and Work with Relevant Agencies and Ministries in Support of National and Business Strategies 24/01/2016 28/01/2016 Istanbul 4000 $ 8 9 Public Relation, Media & Crisis Management Planning and Implementing Awareness and Guidance Campaigns 24/01/2016 28/01/2016 Dubai 3000 $ 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 10 Customer Focus in Business Markets 31/01/2016 04/02/2016 Dubai 3000 $ 11 Electronic Management of Public Relations Activities and Programs 07/02/2016 11/02/2016 Dubai 3000 $ 12 13 Public Relations, Media and Customer Relationship Management (CRM) Strategic Public Relations, Protocol and Travel Management 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 14/02/2016 18/02/2016 Dubai 3000 $ 87

Media and Public Relation 14 15 The Integrated System of Public Relations and Visual Media Management Hospitality Events and Conferences Management 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 21/02/2016 25/02/2016 Kuwait 3000 $ 16 Planning Public Relations and Media Programs 21/02/2016 25/02/2016 17 18 19 20 21 22 Public Relations and Integrated Marketing Communications Advanced Strategic Public Relations Management Advanced Strategic Public Relations Management Modern Management for Public Relation Protocol and Etiquette Presentationl Skills - Making A Powerful Impact on Any Audience Innovation and Excellence in Implementing Public Relations Activities 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 28/02/2016 03/03/2016 Dubai 3000 $ 06/03/2016 10/03/2016 Dubai 3000 $ 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 13/03/2016 17/03/2016 Dubai 3000 $ 13/03/2016 17/03/2016 Dubai 3000 $ 23 Public Relations and Media Skills 20/03/2016 24/03/2016 Doha 3000 $ 24 25 Developing the Skills of Public Relations and Media Professionals Planning Public Relations and Media Programs 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 27/03/2016 31/03/2016 Muscat 3000 $ 26 Public Relations for Secretaries & Front Office Staff Enabling PR Skills that Support the Vision and Mission Goals of Organizations and Reflect Positive Image and Reputation Management 27/03/2016 31/03/2016 Dubai 3000 $ 27 Public Relations and Media Skills 03/04/2016 07/04/2016 Istanbul 4000 $ 88

Media and Public Relation 28 Achieving Excellent in customer Service 03/04/2016 07/04/2016 Dubai 3000 $ 29 30 31 Modern Management for Public Relation Protocol and Etiquette Public Relations and Integrated Marketing Communications Electronic Management of Public Relations Activities and Programs 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 10/04/2016 14/04/2016 Dubai 3000 $ 17/04/2016 21/04/2016 Dubai 3000 $ 32 Media Code of Ethics 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 33 34 35 Modern Approaches to Increase Advertising Effectiveness Hospitality Events and Conferences Management Public Relations & Media and Change Management in Organizations 24/04/2016 28/04/2016 Dubai 3000 $ 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 01/05/2016 05/05/2016 Kuwait 3000 $ 36 The Art & Executive Techniques of Public Relations, Communications & Protocol 01/05/2016 05/05/2016 37 The Art of Consultative Selling 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 38 39 Etiquette for Excellent Customer Service for Front Line Staff Event Management How to Design, Develop, and Implement Events in Support of Business and Service Success 08/05/2016 12/05/2016 Dubai 3000 $ 15/05/2016 19/05/2016 Dubai 3000 $ 40 Public Relations for Secretaries & Front Office Staff Enabling PR Skills that Support the Vision and Mission Goals of Organizations and Reflect Positive Image and Reputation Management 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 41 The Integrated System of Public Relations and Visual Media Management 22/05/2016 26/05/2016 Dubai 3000 $ 89

Media and Public Relation 42 Achieving Excellent in customer Service 22/05/2016 26/05/2016 Dubai 3000 $ 43 Public Relation Campaign: From Planning to Execution 29/05/2016 02/06/2016 Doha 3000 $ 44 Professional Sales & Service Empowerment 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 45 Business Etiquette and Protocol 05/06/2016 09/06/2016 Muscat 3000 $ 46 47 Introduction to Public Relations & Mass Communication Effective Customer Care and Dealing with Different Customer 05/06/2016 09/06/2016 Dubai 3000 $ 19/06/2016 23/06/2016 Istanbul 4000 $ 48 Stakeholder Relationship Management 19/06/2016 23/06/2016 Dubai 3000 $ 49 Protocol and Event Management 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 50 Protocol and Event Management 03/07/2016 07/07/2016 Dubai 3000 $ 51 Planning and Implementing Awareness and Guidance Campaigns 10/07/2016 14/07/2016 Dubai 3000 $ 52 The Art of Consultative Selling 10/07/2016 14/07/2016 Abu Dhabi 3000 $ 53 54 55 Introduction to Public Relations & Mass Communication Public Relation (Etiquette, Protocol, Ceremonies and Dealing with VIPs) Public Relations, Media and Customer Relationship Management (CRM) 24/07/2016 28/07/2016 Dubai 3000 $ 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 31/07/2016 04/08/2016 Kuwait 3000 $ 56 Effective Customer Care and Dealing with Different Customer 31/07/2016 04/08/2016 57 Writing Workshop - Covering Writing for News Media, Writing Proposals and Reports for Management and Writing Profiles 07/08/2016 11/08/2016 Abu Dhabi 3000 $ 58 Certified Public Relations Professional 07/08/2016 11/08/2016 Dubai 3000 $ 90

Media and Public Relation 59 PR Monitoring & Measurement 14/08/2016 18/08/2016 Dubai 3000 $ 60 Modern Approaches to Increase Advertising Effectiveness 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 61 Certified Public Relations Professional 21/08/2016 25/08/2016 Dubai 3000 $ 62 Customer Centric Development 21/08/2016 25/08/2016 Dubai 3000 $ 63 64 65 66 Reignite your Passion for Service Excellence The Integrated System of Public Relations and Visual Media Management Fundamentals and Strategies of Success in Public Relations Management The Role of Public Relations and Media in Organizational Crises Management 28/08/2016 01/09/2016 Doha 3000 $ 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 04/09/2016 08/09/2016 Muscat 3000 $ 04/09/2016 08/09/2016 Dubai 3000 $ 67 Writing Workshop - Covering Writing for News Media, Writing Proposals and Reports for Management and Writing Profiles 11/09/2016 15/09/2016 Istanbul 4000 $ 68 Media Code of Ethics 11/09/2016 15/09/2016 Dubai 3000 $ 69 Skills of Dealing with Mass Media and Planning Advertisement Campaigns and Measuring their Effectiveness 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 70 Crisis Management - How to Manage and Communicate Effectively in a Crisis and How to Develop the Crisis SOP for your Organization 25/09/2016 29/09/2016 Dubai 3000 $ 71 How to Approach and Work with Relevant Agencies and Ministries in Support of National and Business Strategies 02/10/2016 06/10/2016 Dubai 3000 $ 91

Media and Public Relation 72 73 74 Skills of Dealing with Mass Media and Planning Advertisement Campaigns and Measuring their Effectiveness Public Relation (Etiquette, Protocol, Ceremonies and Dealing with VIPs) Reignite your Passion for Service Excellence 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 75 Customer Focus in Business Markets 23/10/2016 27/10/2016 76 Business Etiquette and Protocol 23/10/2016 27/10/2016 London 5500 $ 77 78 Public Relation Campaign: From Planning to Execution Innovation and Excellence in Implementing Public Relations Activities 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 30/10/2016 03/11/2016 Dubai 3000 $ 79 Stakeholder Relationship Management 06/11/2016 10/11/2016 Dubai 3000 $ 80 The Art & Executive Techniques of Public Relations, Communications & Protocol 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 81 Customer Centric Development 13/11/2016 17/11/2016 Dubai 3000 $ 82 83 Public Relations & Media and Change Management in Organizations Developing the Public Relations and Media Skills to Increase Sales and Improve the Organization s Image 13/11/2016 17/11/2016 Dubai 3000 $ 20/11/2016 24/11/2016 Doha 3000 $ 84 Professional Sales & Service Empowerment 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 85 Writing Workshop - Covering Writing for News Media, Writing Proposals and Reports for Management and Writing Profiles 04/12/2016 08/12/2016 Muscat 3000 $ 92

Media and Public Relation 86 87 88 Strategic Public Relations, Protocol and Travel Management Developing the Skills of Public Relations and Media Professionals Technical and Behavioral Skills of Organization s Media Representative 04/12/2016 08/12/2016 Dubai 3000 $ 11/12/2016 15/12/2016 Istanbul 4000 $ 11/12/2016 15/12/2016 Dubai 3000 $ 89 Newsletters & News Bulletin Publication and Management How to Design and Publish Newsletters that Can Support Organizational Goals 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 90 91 92 Public Relation, Media & Crisis Management Presentationl Skills - Making A Powerful Impact on Any Audience Technical and Behavioral Skills of Organization s Media Representative 18/12/2016 22/12/2016 London 5500 $ 25/12/2016 29/12/2016 Dubai 3000 $ 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 93

Marketing & Sales Marketing & Sales 1 Advanced Presentation Skills 03/01/2016 07/01/2016 Dubai 3000 $ 2 Basics of Effective Selling 03/01/2016 07/01/2016 Dubai 3000 $ 3 Sales for Non-Sales People 10/01/2016 14/01/2016 Doha 3000 $ 4 Key Account Management 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 5 Certified Marketing Professional 17/01/2016 21/01/2016 Muscat 3000 $ 6 Coping with Marketing Crisis 17/01/2016 21/01/2016 Dubai 3000 $ 7 8 9 Essentials Of Marketing & Preparing An Effective Marketing Plan How to Acquire Customers and Retain them Forever Value-Based Selling: Overcoming Price Objections 24/01/2016 28/01/2016 Istanbul 4000 $ 24/01/2016 28/01/2016 Dubai 3000 $ 31/01/2016 04/02/2016 Abu Dhabi 3000 $ 10 Sales Management 31/01/2016 04/02/2016 Dubai 3000 $ 11 Negotiation Skills 31/01/2016 04/02/2016 London 5500 $ 12 Strategies to Increase Your Sales 07/02/2016 11/02/2016 Dubai 3000 $ 13 Certified Sales Professional 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 14 Advanced Selling Skills Workshop 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 15 Contracts Preparation & Management 14/02/2016 18/02/2016 Abu Dhabi 3000 $ 16 Selling Smarter 21/02/2016 25/02/2016 Kuwait 3000 $ 17 Communication Skills for Sales Personnel 21/02/2016 25/02/2016 18 Building Marketing and Sales Skills 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 19 Coaching Your Sales Team to Deliver Sales Success 28/02/2016 03/03/2016 Dubai 3000 $ 20 Brand Management 06/03/2016 10/03/2016 Dubai 3000 $ 21 Sales, Marketing & Customer Care 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 22 Techniques for Sales Forecasting 13/03/2016 17/03/2016 Dubai 3000 $ 23 Market Research and Analysis 13/03/2016 17/03/2016 Dubai 3000 $ 94

Marketing & Sales 24 Marketing for Better Results 20/03/2016 24/03/2016 Doha 3000 $ 25 International Marketing and Export 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 26 27 Developing & Delivering Winning Sales Pitches How to Win the Market and Beat your Competitors 20/03/2016 24/03/2016 Muscat 3000 $ 27/03/2016 31/03/2016 Dubai 3000 $ 28 Overcoming Objections to Nail the Sale 27/03/2016 31/03/2016 Istanbul 4000 $ 29 Strategic Sales Planning and Territory Management 27/03/2016 31/03/2016 Dubai 3000 $ 30 Dynamic Selling 03/04/2016 07/04/2016 Abu Dhabi 3000 $ 31 Aligning Marketing and Sales 03/04/2016 07/04/2016 London 5500 $ 32 New Market Strategies 03/04/2016 07/04/2016 Dubai 3000 $ 33 34 35 36 37 Skills for Conference and Exhibition Organisation Distribution Channels: Optimizing Market Penetration Principles of Insurance (Introduction to insurance) Advanced Key Account Management and Business Development Facility Layouts- Maximising Efficency Minimizing Cost 03/04/2016 07/04/2016 Dubai 3000 $ 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 17/04/2016 21/04/2016 Abu Dhabi 3000 $ 17/04/2016 21/04/2016 Kuwait 3000 $ 38 Improving Your Sales Skills - The Key Elements Of Successful Selling 24/04/2016 28/04/2016 39 Sales Academy 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 40 Effective Marketing Communication Strategies 24/04/2016 28/04/2016 Dubai 3000 $ 41 Building and Marketing Trademarks 01/05/2016 05/05/2016 Dubai 3000 $ 95

Marketing & Sales 42 Analysis of Customers and Their Purchasing Behaviour 01/05/2016 05/05/2016 Abu Dhabi 3000 $ 43 Retail Excellence 01/05/2016 05/05/2016 Dubai 3000 $ 44 Sales Fundamentals 08/05/2016 12/05/2016 Dubai 3000 $ 45 Advanced Key Account Management and Business Development 08/05/2016 12/05/2016 Doha 3000 $ 46 Professional Sales Management Skills 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 47 Retail Management 15/05/2016 19/05/2016 Muscat 3000 $ 48 Tactical Marketing 22/05/2016 26/05/2016 Dubai 3000 $ 49 Science and Art of Marketing 22/05/2016 26/05/2016 Istanbul 4000 $ 50 Quantitative Measures for Selling 29/05/2016 02/06/2016 Dubai 3000 $ 51 Contract Administration 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 52 Dynamite Sales Presentations 05/06/2016 09/06/2016 Dubai 3000 $ 53 Contractual Risk, Insurance and Indemnities 05/06/2016 09/06/2016 Dubai 3000 $ 54 The Role of PR in Organizational Identity 19/06/2016 23/06/2016 Abu Dhabi 3000 $ 55 Principles of Marketing 19/06/2016 23/06/2016 Dubai 3000 $ 56 Methods of Assessing Performance and Measuring Efficiency of Sales Team 19/06/2016 23/06/2016 London 5500 $ 57 FMCG Selling 03/07/2016 07/07/2016 Abu Dhabi 3000 $ 58 Marketing Your Business 03/07/2016 07/07/2016 Kuwait 3000 $ 59 Effective Brand Management 10/07/2016 14/07/2016 60 Planning and Developing New Products 10/07/2016 14/07/2016 Abu Dhabi 3000 $ 61 Marketing Database and Market Research 10/07/2016 14/07/2016 Dubai 3000 $ 62 Advanced Selling Skills 24/07/2016 28/07/2016 Dubai 3000 $ 63 Telesales 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 96

Marketing & Sales 64 Best Practice Presentation and Pitching Skills for Media, Creative, Designers and Agencies 24/07/2016 28/07/2016 Dubai 3000 $ 65 Successful Telesales 31/07/2016 04/08/2016 Dubai 3000 $ 66 67 68 Optimal Use of Media in the Activation of Sales and Marketing Plans Advanced Marketing and Sales Management Developing the Skills of Sales Representatiaves 31/07/2016 04/08/2016 Doha 3000 $ 31/07/2016 04/08/2016 Abu Dhabi 3000 $ 07/08/2016 11/08/2016 Muscat 3000 $ 69 Advanced Negotiation Skills 07/08/2016 11/08/2016 Dubai 3000 $ 70 Strategic Media & Marketing 14/08/2016 18/08/2016 Istanbul 4000 $ 71 Creative Retail Selling and Visual Merchandising 14/08/2016 18/08/2016 Dubai 3000 $ 72 Internet Marketing and Social Media 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 73 Learning Powerful Telesales Skills 21/08/2016 25/08/2016 Dubai 3000 $ 74 High Level Telephone Skills 21/08/2016 25/08/2016 Dubai 3000 $ 75 Developing Marketing Strategies 21/08/2016 25/08/2016 Abu Dhabi 3000 $ 76 Market Research and Analysis 28/08/2016 01/09/2016 Dubai 3000 $ 77 Advanced Presentation & Public Speaking Skills 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 78 Marketing and Sales Team Management 28/08/2016 01/09/2016 Kuwait 3000 $ 79 Leading & Motivating Sales Teams 04/09/2016 08/09/2016 80 Market Segmentation and Customer Relationship Management 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 81 Product Launch and Management 04/09/2016 08/09/2016 Dubai 3000 $ 82 Strategic Marketing Techniques 11/09/2016 15/09/2016 Dubai 3000 $ 83 Product Management 11/09/2016 15/09/2016 Abu Dhabi 3000 $ 97

Marketing & Sales 84 Delivering Marketing Communications 11/09/2016 15/09/2016 Dubai 3000 $ 85 Marketing & Sales Team Management 11/09/2016 15/09/2016 London 5500 $ 86 Effective Strategies for Pricing 25/09/2016 29/09/2016 Dubai 3000 $ 87 Principles of Marketing 25/09/2016 29/09/2016 Doha 3000 $ 88 Communication in Marketing 25/09/2016 29/09/2016 Abu Dhabi 3000 $ 89 Introduction to Marketing Management 02/10/2016 06/10/2016 Muscat 3000 $ 90 Building Relationships for Success in Sales 02/10/2016 06/10/2016 Dubai 3000 $ 91 Advanced Techniques in Marketing Services 16/10/2016 20/10/2016 Istanbul 4000 $ 92 Power Selling 16/10/2016 20/10/2016 Dubai 3000 $ 93 Key Account Management: Establishing Profitable Customer Relationships 23/10/2016 27/10/2016 Abu Dhabi 3000 $ 94 Dealing with Problems in Marketing 23/10/2016 27/10/2016 Dubai 3000 $ 95 Managing Your Media (Advertising) 30/10/2016 03/11/2016 Dubai 3000 $ 96 Ways and Methods of Sales Forecasting and Preparing Marketing Plans 30/10/2016 03/11/2016 Abu Dhabi 3000 $ 97 Brand Management 06/11/2016 10/11/2016 Dubai 3000 $ 98 Sales for Non-Sales People 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 99 Brand Marketing 13/11/2016 17/11/2016 Kuwait 3000 $ 100 Marketing Oriented Organisations 13/11/2016 17/11/2016 101 Selling and Marketing Strategies and Changing Customer Trends 13/11/2016 17/11/2016 Abu Dhabi 3000 $ 102 Sales Skills that Deliver Results 20/11/2016 24/11/2016 Dubai 3000 $ 103 The Strategic Marketing Plan 20/11/2016 24/11/2016 Dubai 3000 $ 104 Selecting and Developing Salesforce 20/11/2016 24/11/2016 Abu Dhabi 3000 $ 105 Effective Sales Meeting and Negotiation Skills 04/12/2016 08/12/2016 Istanbul 4000 $ 106 Planning Promotional Campaigns 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 98

Marketing & Sales 107 Advanced Selling Skills for Sales Engineers 04/12/2016 08/12/2016 Abu Dhabi 3000 $ 108 Certified Sales Manager 11/12/2016 15/12/2016 109 Managing A Successful Sales Team 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 110 Essential Selling Skills 11/12/2016 15/12/2016 Dubai 3000 $ 111 Modern Marketing Management using CRM 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 112 Sales and Marketing Financials Workshop 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 113 Customer Relationship Management: CRM Strategic Roadmap 18/12/2016 22/12/2016 Istanbul 4000 $ 114 How to Use Media in Business Competition 25/12/2016 29/12/2016 Dubai 3000 $ 115 Negotiation Skills 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 99

Secretarial and Office Management Secretarial and Office Management 1 2 3 4 Presidential Assistants and Executive Secretaries Advanced Management Skills for Executive Secretaries & Administrative Professionals Archiving and Indexing Technology Using Computer Advanced Office Management and Effective Administration Skills 03/01/2016 07/01/2016 Dubai 3000 $ 03/01/2016 07/01/2016 Dubai 3000 $ 10/01/2016 14/01/2016 Doha 3000 $ 10/01/2016 14/01/2016 Abu Dhabi 3000 $ 5 Report Writing and Formatting 17/01/2016 21/01/2016 Muscat 3000 $ 6 Efficient Administration Skills 24/01/2016 28/01/2016 Dubai 3000 $ 7 Administrative Support 31/01/2016 04/02/2016 Istanbul 4000 $ 8 The Highly Productive and Effective Administrator 31/01/2016 04/02/2016 Dubai 3000 $ 9 Organising and Classifying Work Folders 07/02/2016 11/02/2016 Abu Dhabi 3000 $ 10 Documents and Records Management Compliance 14/02/2016 18/02/2016 Dubai 3000 $ 11 Managing Meetings 14/02/2016 18/02/2016 Dubai 3000 $ 12 Advanced Management Skills for Personal Assistants 21/02/2016 25/02/2016 Abu Dhabi 3000 $ 13 The Professional Executive Assistant / PA 21/02/2016 25/02/2016 Dubai 3000 $ 14 Preparation and Writing of Correspondence Reports 28/02/2016 03/03/2016 Abu Dhabi 3000 $ 15 Advanced Office Management 28/02/2016 03/03/2016 Kuwait 3000 $ 16 Comprehensive Management & Technical Skills for Administrative Officers and Executive Secretary 06/03/2016 10/03/2016 17 The Perfect PA - For PAs & Executive Secretaries 06/03/2016 10/03/2016 Abu Dhabi 3000 $ 100

Secretarial and Office Management 18 Time Management & Stress Management for Executive Secretaries & Administrative Professionals 13/03/2016 17/03/2016 Dubai 3000 $ 19 Writing Reports and Proposals 13/03/2016 17/03/2016 Dubai 3000 $ 20 Corporate Legal Advisers and Chartered Company Secretaries 20/03/2016 24/03/2016 Abu Dhabi 3000 $ 21 Document Controller 27/03/2016 31/03/2016 Dubai 3000 $ 22 23 Applied System of Modern Document Management Archives and Digital Files Effective Business, Memo and Report Writing Skills for Administrative Professionals & Executive Secretaries 03/04/2016 07/04/2016 Dubai 3000 $ 03/04/2016 07/04/2016 Doha 3000 $ 24 25 26 27 28 The Executive Secretary, PA's and Office Professionals Master Development Program The Support Staff and Administrative Assistant Training Program Professional Secretarial & Administration Skills Computer Based Office Admin and Organization Communication & Planning Skills for Administrative Professionals 10/04/2016 14/04/2016 Abu Dhabi 3000 $ 10/04/2016 14/04/2016 Muscat 3000 $ 17/04/2016 21/04/2016 Dubai 3000 $ 17/04/2016 21/04/2016 London 5500 $ 24/04/2016 28/04/2016 Dubai 3000 $ 29 Office Management and Secretarial 24/04/2016 28/04/2016 Abu Dhabi 3000 $ 30 Office Organization Using MS Outlook 01/05/2016 05/05/2016 Dubai 3000 $ 31 32 The Office Professional and Records Management Masterclass Business Writing for Administrative Professionals 01/05/2016 05/05/2016 Dubai 3000 $ 08/05/2016 12/05/2016 Abu Dhabi 3000 $ 101

Secretarial and Office Management 33 Advanced Competencies for Professional Secretaries 08/05/2016 12/05/2016 Dubai 3000 $ 34 Business Ethics for the Office 15/05/2016 19/05/2016 Abu Dhabi 3000 $ 35 Documentation Systems and Procedures Skills for Executive Secretary 15/05/2016 19/05/2016 Kuwait 3000 $ 36 Effective Office Management 22/05/2016 26/05/2016 37 e- Secretary 29/05/2016 02/06/2016 Abu Dhabi 3000 $ 38 39 40 Document Management of Workflow System Certified Administration and Office Management Professional Electronic Archives & Records Keeping Management for Secretaries and Admin. Assistants 05/06/2016 09/06/2016 Dubai 3000 $ 05/06/2016 09/06/2016 Dubai 3000 $ 19/06/2016 23/06/2016 Abu Dhabi 3000 $ 41 Skills for the Administrative Assistant 03/07/2016 07/07/2016 Dubai 3000 $ 42 43 Professional Business, Memo & Report writing for Secretarial Professional Skills for Adminitrators & Secertaries (Certified Office Professional) 10/07/2016 14/07/2016 Dubai 3000 $ 24/07/2016 28/07/2016 Doha 3000 $ 44 Mastering and Managing Meetings 24/07/2016 28/07/2016 Abu Dhabi 3000 $ 45 The Art of Writing Official Letters 31/07/2016 04/08/2016 Muscat 3000 $ 46 47 48 Administrative Management for admin. Assistant and Executive Secretaries Effective Planning Skills for Office Administration Office Management and Effective Administration Skills 31/07/2016 04/08/2016 Dubai 3000 $ 07/08/2016 11/08/2016 Istanbul 4000 $ 14/08/2016 18/08/2016 Dubai 3000 $ 102

Secretarial and Office Management 49 Contract Administration: Understanding and Implementing Contractual Obligations 14/08/2016 18/08/2016 Abu Dhabi 3000 $ 50 51 52 Personal Effectiveness & Office Management Skills for Administrator & Secretaries Effective Secretaries and Personal Assistants Programme Effective Business Writing for Secretaries & Administrative Professionals 21/08/2016 25/08/2016 Dubai 3000 $ 28/08/2016 01/09/2016 Dubai 3000 $ 28/08/2016 01/09/2016 Abu Dhabi 3000 $ 53 The Minute Takers Workshop 04/09/2016 08/09/2016 Dubai 3000 $ 54 Project Management for Administrative Professionals 04/09/2016 08/09/2016 Abu Dhabi 3000 $ 55 Management Skills for Administrative Professionals 11/09/2016 15/09/2016 Kuwait 3000 $ 56 Secretarial Skills 11/09/2016 15/09/2016 57 Managerial Skills for Office Managers & Executive Secretarial Excellence 02/10/2016 06/10/2016 Abu Dhabi 3000 $ 58 59 60 61 Administration and Office Management: Best Practices & Technologies The Executive Assistant / Personal Assistant Master class Technical Writing for Admin PA & Secretaries Advanced Management for Professional Secretaries Program 02/10/2016 06/10/2016 Dubai 3000 $ 16/10/2016 20/10/2016 Dubai 3000 $ 16/10/2016 20/10/2016 Abu Dhabi 3000 $ 23/10/2016 27/10/2016 Dubai 3000 $ 62 Office Procedures and Administration 30/10/2016 03/11/2016 Dubai 3000 $ 63 The Perfect PA - For PAs & Executive Secretaries 06/11/2016 10/11/2016 Doha 3000 $ 103

Secretarial and Office Management 64 65 Office Management & Electronic Archiving Advanced Executive Secretarial Skills & Office Management for Secretaries & Administrative Officers 06/11/2016 10/11/2016 Abu Dhabi 3000 $ 06/11/2016 10/11/2016 London 5500 $ 66 Secretarial Executive Core Competencies (Managerial, Technical Skills, Office Management) 13/11/2016 17/11/2016 Muscat 3000 $ 67 Proformance Enhancement for Secretaries 13/11/2016 17/11/2016 Dubai 3000 $ 68 Developing Core Skills For Administrators & Secertaries 04/12/2016 08/12/2016 Istanbul 4000 $ 69 Productive Administration Skills 04/12/2016 08/12/2016 Dubai 3000 $ 70 71 72 73 74 Executive Secretaries and Directors Personal Assistants Programme Office Management & Electronic Archiving The Office Professional and Records Management Masterclass Communication & Planning Skills for Administrative Professionals Office Management for Secretaries & Administrative Officers 11/12/2016 15/12/2016 Abu Dhabi 3000 $ 11/12/2016 15/12/2016 Dubai 3000 $ 18/12/2016 22/12/2016 Dubai 3000 $ 18/12/2016 22/12/2016 Abu Dhabi 3000 $ 25/12/2016 29/12/2016 Dubai 3000 $ 75 e- Secretary 25/12/2016 29/12/2016 Abu Dhabi 3000 $ 104