Innovating Data Center Management through ServiceNow & Energy Management Systems Integration Kevin Jarcho & Ron Ford The Kemtah Group May 4, 2015



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Innovating Data Center Management through ServiceNow & Energy Management Systems Integration Kevin Jarcho & Ron Ford The Kemtah Group May 4, 2015

Who is Kemtah? Kemtah Strategic Business Units (SBU s) Niche IT Managed Services company across 26 States Core competency is IT Transformation and Managed Services We specialize in complex Scientific and Health environments We work in federated environments that require a higher level of customer focus, innovation and value add. Science & Engineering Department of Energy Commercial Engineering National Laboratories Military Laboratories NASA Healthcare Pharmaceutical Long Term Healthcare Military Health National Institutes of Health (NIH) Health & Human Services (HHS)

Our DOE / NNSA Work Office of Environmental Management: Program/Project Management; Systems/Software development, engineering & maintenance; Drupal iportal design/development; Earned Value Management. HQ & Field. OCIO IM60: Class/unclass IT/cyber support to IM 60 Data Center (AHE) management & operations; Cloud planning/migration; Mobility solutions/development; Sustainability; ServiceNow Implementation; Drupal (iportal) design/development; & Telecom, DOE Transformation Program EERE: Sustainability and Mobile Apps development SPO: Sustainability (SW Dev) EIA: Sustainability Office of Science: Sustainability National Laboratories SNL IT Support Contract: ~150 Kemtah IT/cyber services and support personnel supporting entire SNL reservation (>13K users/20k systems class/unclass), including Alb, Sandia Livermore, NSS, and DC SNL Extended Enterprise Contract: Software/systems design, development and maintenance PNNL: Sustainability; ITSM implementation SRS/SRNL: Provide apps development & maintenance on EM systems ORNL: ITSM assessment/implementation LANL: ITSM LLNL: ServiceNow Implementation FERMILab: Infrastructure managed services, Enterprise Architecture Argonne: ServiceNow ITSM analysis/process improvement, IT Services, VTC as a Service INL: ITSM Assessment/ITSM Transformation/ServiceNow Implementation NSC (KCP): Managed Services NNSA HQ: Architecture team for 2NV/RightPath (SustainIT) NNSA Office of Secure Transportation: Class/unclass IT O&M; Cyber Security; software design, development, support & maint NNSS (former NTS): Staff aug for a wide array of IT support personnel

Kemtah in DOE

Problems that EnergyNow SM Addresses for Organizations Reducing energy costs Resolving energy irregularity problems in IT devices Simplifying use of data center or energy management tools Offering energy consumption visibility to management Fulfilling FITARA / FDCCI requirements Managing IT devices through a single system of record to access data / information Providing data center best practices and processes to track the implementation of these improvements Determining the return on investment from data center improvements

How Will EnergyNow SM Solve These Problems? What are the Benefits? Dashboards & pre built reports Automation thru business rules Data Center Profiler (DC Pro) tool Data center shared services management Project management Incident management Problem management Change management Server Utilization Effectiveness (SUE) and Power Usage Effectiveness (PUE) metrics Data center TCO calculations and modeling Energy demand response costing Configuration management database integration Virtualization and capacity planning Visibility Reliability Security Cost Savings Risk Management / Avoidance Operational Efficiencies Governance

EnergyNow SM and FITARA / FDCCI Implementation Requirements Federal Information Technology Acquisition Reform Act (FITARA) Supports annual and multiyear planning, budgeting, execution, reporting, management, governance and oversight functions by CIOs Allows for cost, schedule, and performance data for each IT investment designated as major Portfolio Review and Federal Data Center Consolidation Initiative (FDCCI) Provides a process by which the DOE CIO can review IT investment portfolios to reduce: Duplication and waste Consolidate acquisition and management functions Increase cost savings Offers quarterly and annual reports, required by Congress, that demonstrate cost savings and reductions Improve data center consolidation and optimization strategies

EnergyNow SM Demo EnergyNow SM Dashboard DC Pro Incident / Problem Trend Analysis

Questions

Future EnergyNow SM Enhancement Phases Phase 3 Improved Dashboard Functionality and Use Applications TCO Device Model Replacement Cost Modeling Energy Demand Response Costing Phase 4 Virtualization and Capacity Planning Quarterly and Annual Cost Savings and Reductions Reports Phase 5 Risk Management Interface

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