Smart archiving with IBM Enterprise Content Management

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IBM Software Group, Information Management Smart archiving with IBM Enterprise Content Management IBM Content Collection and Archiving

Agenda Why establish an archiving platform Introduction to IBM Content Collection and Archiving solution

3 Why content collection and archiving? Uncontrollable growth More Users and Content Backup/recovery suffers Increased IT cost Requirement Archive old/inactive content with easy access from source system Controllable growth & IT cost Knowlegde share Content is a corporate information asset Transform personal knowledge to corporate knowledge Requirement Central content repository, enabling corporate categorization and search Enable cross source/repository search e.g. find relevant e-mails across multiple/all mailboxes. 1 3 Regulations Corporate control of business critical information (e-mails, files, etc). Mandatory public - or industry specific regulations. Company specific rules Requirement Capture, classify and secure business critical content in e-mails, files and collaborative solutions. Rule and/or event based retention & destruction of business content Ability to find and hold specific content in case of audit, legislation or a specific business inquiry. Business Process/Case Documents used in case or process Requirement Start new case Part of existing case Advance case when all documents collected 2 4

4 Why archiving input for business case Uncrollable growth Storage reduction: Reduce mail database Smaller backup (many versions) Utilize cheaper storage in archive Improved response time Eliminate old inactive data 1 Regulations Comply to rules & regulations: Auditability Instant access to old data Produce evidence 2 Knowlegde share Efficient use of information: Improved customer service Access to information from business applications Business insight Access to information from multiple sources Improved data analysis 3 Business Process/Case Improved work processes: Increased process throughput Efficient use of knowlegde workers Increase workforce fleksibility Improved data quality Auditability 4

5 Example: Before/after archiving Source system Backup Archive disk Archive tape 10 TB 6x10 TB Before archiving. Data in source system on expensive production disk. Six full backups maintained. 5 TB 5 TB 5 TB (copy) After archiving. 50% of data archived. In archive data is stored in two copies, one on low cost disk and one on tape. 6x5 TB 5 TB 6x5 TB 2x5 TB After 3 months in archive, objects on disk is mirgrated to tape. A+ disk (12 kr/gb/mnth) B disk (6 kr/gb/mnth) Tape (3 kr/gb/mnth)

IBM Software Group, Information Management IBM Content Collector Product overview

7 IBM Content Collector portfolio Microsoft Exchange Lotus Domino Windows Filserver Other ICC for Email Exchange ICC for Email Lotus Domino ICC for Document (file server) ICC for SPSS IBM Filenet IBM Content Manager Tivoli Storage Manager

Email Archiving 101 The ability to archive email messages via automated or manual methods Messaging Platform Domino Exchange Interact with email on messaging system Automatically capture all or some messages from Journal, Inbox and other locations Source connector Manually archive messages Process messages & attachments archive into storage Secure storage Archive based on policy, then optionally declare as record ICC Target connector Task connector Search messages and place on legal hold. Potentially link to key business processes. IBM ECM ECM Platform

Mail client Outlook Notes

Web mail klient Outlook Web Access Domino Web Access

Search

1 2 Common administration interface Microsoft Exchange Lotus Domino Windows Filserver Other ICC for Email Exchange ICC for Email Lotus Domino ICC for Document (file server) ICC for SPSS IBM Filenet IBM Content Manager Tivoli Storage Manager

Summary Stop just archiving start using your information IBM Content Collection and Archiving is part of a comprehensive platform approach for Compliant Information Management IBM Content Collection and Archiving: More than e-mail More than archiving More than an isolated solution One ECM-based platform to Collect, Enhance and Manage + CM8 Enterprises need consistent content management approaches to contend with the explosive volume and diversity of content Working with ECM infrastructures and ecosystems helps avoid technology silo chaos. The Impact of Convergence On Content Management, Archiving, And Retention Policies, Forrester Research, Inc., October 15, 2008 P8 Visit the IBM Content Collection and Archiving website

1 4 More information IBM Content Collector: http://www.ibm.com/software/data/content-management/content-collector IBM Content Management løsninger: http://www.ibm.com/software/data/cm

1 5 Common platform for archiving business documents Print Scan Domino Exchange Fil server SAP SPPS IBM Optim For Datagrowth Batch/bulk archive IBM partner std. products IBM ECM Services LOB applications IBM Content Collector IBM ECM Repository Storage Manager Storage Management & Virtualization