TETRA Radio Recording Arno Sybrandy S E E T H E D I F F E R E N C E
CyberTech CyberTech is a market leader in the recording, storage and replay of (TETRA Radio) Recording solutions. The CyberTech solutions includes the capture of both audio and call data from the trunk radio system and provides a user friendly replay application which gives the end user the ability to reconstruct a scenario or replay a single call. 17-Oct-07 slide 2
for Recording of Radio systems Dispatcher recording Central recording Group call recording Individual call recording Voice recording Data recording Video recording 17-Oct-07 slide 3
Dispatcher Recording Radio network* Central Switch dispatcher station CTI Server Recording Satellite analogue recording channels Recording Core server CTI Server Network switch TCP/IP ethernet (LAN) 17-Oct-07 slide 4 Workstation for Search & Replay Workstation for System Maintenance
Central Recording 17-Oct-07 slide 5
Group vs. Individual call recording Radio group calls Telephone to radio calls (interconnects) Half-duplex private calls which are routed through the radio system Radio emergency calls including their associated events (e.g. GPS data) 17-Oct-07 slide 6
Product Overview
Voice Recording Business Applications 17-Oct-07 slide 8
Product Recording solutions Criteria Quality: CyberTech tapping cards Standards: COTS hardware (e.g. HP) Reliability: call data and audio archived together Secure: Encryption and Fingerprinting Archiving: flexible and rules based Redundancy: 2N, no single points of failure Easy to use: Web based GUI Scalable: From 4 to thousands of input channels 17-Oct-07 slide 9
Web GUI; Easy to use 17-Oct-07 slide 10
Connectivity; types of lines & extensions Trunk recording -ISDN E1 -ISDN T1 -CAS Extension recording - Analogue - Proprietary digital extensions -E1/T1 PRI -PCM30 / PCM32 - DPNSS / QSIG -VoIP -SIP Audio and D-Channel support for all major PABXs including: Digital Parallel - Alcatel OmniPCX - Ascom Ascotel -Aspect - Avaya - Bosch Integral - DMS-100 (BRI) - Ericsson -Fujitsu Coral - Generic - Goldstar - Intertel Axxess - ISDN2 ETSI/1TR6 - LG Starex-VSP - Nitsuko DX2E - Nortel - Panasonic KX-TD - Philips/NEC - Realitis DX 4-wire - Rockwell Spectrum -Selta - Siemens - Tadicom Coral - Toshiba Strata Digital Serial - Avaya Index (SDX) - Mitel X200/SX2000 VoIP -Alcatel - Avaya IP office -Cisco -Mitel - Nortel - Siemens 17-Oct-07 slide 11
Business Applications for Incident reconstruction for Last Call replay for Evaluation of calls 17-Oct-07 slide 12
Incident Replay Application 17-Oct-07 slide 13
Last Call Replay application 17-Oct-07 slide 14
Evaluation application 17-Oct-07 slide 15
Customer projects Dubai Police Dubai Airport Middle East Africa Asia Australia, US 17-Oct-07 slide 17
South Korea National Emergency Management Agency s Government Radio Network more than 140 government agencies and 22 national institutes Motorola switches, linked up to a single communication platform 19 Enhanced Base Transceiver System units, and 1500 mobile stations 17-Oct-07 slide 18
Public Safety customers Recording requirements: What type of system? radio, telephone, combined, What type of calls? group, individual, emergency, What type of applications? Last Call Replay, Incident reconstruction, Evaluation of calls, 17-Oct-07 slide 19
Voice Recording Data recording Video recording 17-Oct-07 slide 21
Speech recognition / Word spotting 17-Oct-07 slide 22
Status messages & GPS information 17-Oct-07 slide 23
Video integration 17-Oct-07 slide 24
Demonstration Live demo on the stand More info on: www.cybertech-int.com 17-Oct-07 slide 25
Thank you Arno Sybrandy P.O. Box 77777 Hazenkoog 25 1070 AS Amsterdam 1822 BS Alkmaar Tel. +31 72 566 2 566 Fax +31 72 566 2 567 arno.sybrandy@cybertech-int.com
CyberTech International Company Over 100 employees in multiple offices developed and manufactured in-house Total control over product development, support, quality Full flexibility for customized development Partnering with world wide partners in key markets All Major PBX vendors IPC & BT for (financial) Trading Motorola, EADS in Trunked Radio 17-Oct-07 slide 27
International Company Global distribution network of over 50 distributors CyberTech offices at the financial hearts of the world CyberTech HQ (Amsterdam) CyberTech U.S. (New York) CyberTech U.K. (London) CyberTech Hong Kong (in progress) CyberTech Dubai (in progress) 17-Oct-07 slide 28
Distribution Partners Company global presence in 6 continents more than 50 distribution partners all partners are trained and offer local installation & support 3 partner levels: reseller partner distribution partner premium partner 17-Oct-07 slide 29