Student Mail Access Introduction There are two ways that you will be able to access your e-mail from any location. You can use an e-mail client or a Web browser (p. 11). These options will be accessible from anywhere on the Internet and secure so that if you authenticate properly, you can send e-mail to anyone from anywhere. Remember that you only have 25MB of disk space (this includes both the message and any attachments) on the mail server so be sure to delete unwanted messages and download attached files on a regular basis. Option One: Using an E-mail Client There are two ways to setup the server configuration when using an e-mail client, POP and IMAP. POP is the preferred server configuration if you want to remove your messages from the server and you then shouldn t exceed your 25MB limit. You still have the option to leave your mail on the server if you want to be able to pick up mail from different computers. IMAP is the preferred server configuration if you want to keep messages on the server and NOT have them left on the computer. This is how student mail is configured for the public computers on the campus. It does require you to clean out messages so that you don t exceed your 25MB limit. In addition, if you have a slow speed internet connection (less than 28,800) and you have a large in-box (a lot of messages in your in-box), you will want to configure your e-mail client for POP. If you have a high speed internet connection (greater than 28,800) or if you have an in-box that has a small number of messages in it, you will want to configure your e-mail client for IMAP. Another reason to choose POP over IMAP is if you have only one telephone line and need or want to quickly download your messages and logoff the telephone connection. You will be able to use e-mail clients providing your Internet Service Provider (ISP) will allow you to use external mail servers. If your ISP does NOT permit this, you will need to use the web browser option.
Outlook 2000 Setup Click on your Outlook icon; then choose Tools, then select Accounts. Select the Mail tab. Click on Add button and then click on Mail. 2
Display name should be whatever name you want to use. Select Next. E-mail address should be your student username@hood.edu. Select Next. 3
If you decide to use IMAP as your server configuration, use the following instructions. If you want to use POP as your server configuration, go to page 9. For My incoming mail server is a server, select the IMAP option. Incoming mail (POP3 or IMAP) server should be hermes.hood.edu. Outgoing mail (SMTP) server should be hermes.hood.edu. Select Next. Account name should be your student username. Password should be your student network and email password. You can check the Remember password box but for security reasons, you might not want to. Select Next. 4
You can choose any of the options depending on whether you are a remote user or are on the local area network. Select the I will establish my Internet connection manually option OR the Connect using my phone line if you are a remote user. Select the Connect using my local area network (LAN) if you are a residential student and select Next. You should now see the following screen. Select Finish in order to save these settings. 5
You will now see the following screen. Select Properties. Under the General tab, Mail Account should be hermes.hood.edu. Name should be whatever name you want to use. Organization should be Hood College. For E-mail address, enter your student username@hood.edu. For Reply address, enter your student username@hood.edu. Check the Include this account when receiving mail or synchronizing box. 6
Now select the Servers tab and be sure that under Server Information, the My incoming mail server is a IMAP server. For Incoming mail (IMAP), enter hermes.hood.edu. For Outgoing mail (SMTP), enter hermes.hood.edu. Under Incoming Mail Server, Account name should be your student username. Password should be your student network and email password. You can check the Remember password box but for security reasons, you might not want to. Under Outgoing Mail Server, check the My server requires authentication box. Then click on Settings The Use same settings as my incoming mail server option should be selected. 7
Now choose the Connection tab. Check the Connect using my phone line option if you are a remote user. Under Modem, the Use the following Dial-up Networking connection should be the My Internet Dialup or whatever you named your Dial-Up connection option. If you are a residential student, check the Connect using my local area network (LAN). Choose the IMAP tab, check the Check for new messages in all folders box. Now select Apply. 8
Under Tools, select Options and then choose the Other tab. Check the Empty the Deleted Items folder upon exiting box. Select Apply. If you decide you want to use POP as your server configuration, select Tools, then select Accounts from the main Outlook screen. Then select the Mail tab. Click on Add button and then select Mail. You will provide the same information as you did for using IMAP as your server configuration EXCEPT the option My incoming mail server is a server, select the POP3 option. Continue to finish the Internet Wizard setup until completed. 9
Select the Properties button. Under the General Tab, for Mail Account, enter hermes.hood.edu. Under User Information, for Name, enter whatever name you want to use. You do not have to enter an Organization. For E-mail address, enter your student username@hood.edu. Check the Include this account when receiving mail or synchronizing box. Select the Servers tab. Under Server Information, make sure that the My incoming mail server is a POP3 server. For Incoming mail (POP3), enter hermes.hood.edu. For Outgoing mail (SMTP), enter hermes.hood.edu. Under Incoming Mail Server, Account name should be your student username. Password should be your student network and email password. You can check the Remember password box but for security reasons, you might not want to. Under Outgoing Mail Server, check the My server requires authentication box. 10
Now select the Settings for Outgoing Mail Server. Under Logon Information, select the Use same settings as my incoming mail server option. Now click OK and then click OK again. Option Two: Using a Web Browser The Information Technology department has determined that the following Internet Service Providers (ISP) will provide you access to Hood s student webmail option: AOL, Erols, NetStorm, Pennswoods. The Earthlink ISP will NOT provide you access to Hood s student webmail option as it does NOT support outbound SMTP packets. It is possible that if you have a different ISP, you will still have access but you will need to contact the ISP and ask them if they support outbound SMTP packets. If they want to know why you need to know this, tell them that you want to be able to send and receive mail from your college mail system and it requires the ability for outbound SMTP packets from the ISP site. In order to get your mail using an ISP, go to the Hood website (www.hood.edu). Once at the main Hood web page, under Administration and Services, select the information technology item. Once on the main Information Technology web page, select the Student Webmail option. You now must enter your student username and password. Then select Log In and you will be able to read and compose email messages. Support If you have questions or want to request an e-mail/network password change, please contact EUC at extension 3622 (on-campus), 301-696-3622 (off-campus) or by sending an e-mail message to euc@hood.edu. 11