RCI, PAL and Army Housing Training CAREER PROGRAM 27 Housing Management

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RCI, PAL and Army Housing Training CAREER PROGRAM 27 Housing Management Suzanne M. Harrison Chief, Army Housing

Agenda Civilian Workforce Transformation Career Program Management Training Ongoing Initiatives Summary 2

Civilian Workforce Transformation (CWT)- Established by the Assistant Secretary of the Army Manpower and Reserve Affairs All efforts are focused on ensuring the civilian cohort is a trained and ready professional workforce. Expanded 31 Career Programs encompassing all Army Civilians A career program is a body of careerists grouped together on the basis of: Occupational Series Nature of Job Qualification characteristics 100% of Army Civilians are in a Career Program up from 40% at the inception of CWT Being aligned in the proper CP is crucial to the development of Army Civilians Implements Life Cycle Management for Army Civilians Competency Management System (CMS) Identify gaps in civilian knowledge Validate Competencies - Define and Develop Gap Closure Strategies Implement competencies with the Army Strategic Workforce Plan 3

FOCUSES ON: Competency Management COMPETENCIES OF THE EXISTING Civilian workforce of the Department and projected trends in the workforce due to retirement and other attrition COMPETENCIES NEEDED IN THE FUTURE within the Civilian workforce to support national security requirements and effectively manage the Department GAPS IN CRITICAL SKILLS AND COMPETENCIES WORKFORCE MIX: id the required military, civilian, contractor mix based on current and future missions The challenge for the civilian workforce is to keep pace with the new realities facing an Army winding down after more than a decade of conflict. We will meet that challenge by being flexible and adaptive with the right person possessing the right skills, at the right place at the right time competent, motivated and educated. - - SECARMY, 6 May 2012 4

CMS Status of Competency Modeling Process Competency Identification SME Workshop Identifies Competencies Competency list submitted to AG1CP (Mar 14) Employee/Supervisor Assessment Assessment Completed ( Aug 13) AG1CP Analyzes data Gap Analysis reported to Career Program (Oct 13) Competency Validation Critical Tasks linked to competencies Gap Analysis Reviewed (Apr 14) Closure Strategies Developed Results Briefed to & Approved by FCR Validated Competencies delivered to AG1CP (Jun 14) 5

SME Identified Competencies Non-Technical Competencies Tier 1 Conflict Management Resilience Continual Learning Public Service Motivation Creativity & Innovation Strategic Thinking Customer Service Business Acumen Decisiveness Technical Credibility Problem Solving Technology Management Entrepreneurship Accountability External Awareness Leveraging Diversity Financial Management Team Building Flexibility Vision Influencing & Negotiating Written Communication Integrity and Honesty Interpersonal Skills Oral Communication Partnering Political Savvy Human Resources Management Technical Competencies Tier 1 Housing Management Calculations Housing Management Housing Requirements Determination Housing Referral Tier 2 Unaccompanied Housing Privatized Housing Family Housing Validated Competencies Validated and Gap Closure Strategies Defined 6

Functional Chief (FC): Assistant Chief of Staff for Installation Management LTG David Halverson Functional Chief s Representative (FCR) Chief, Army Housing Division Ms. Suzanne M. Harrison Functional Point of Contact Deputy, Army Housing Division Ms. Judith M. Hudson Career Planning Board: FC/FCR ASA(M&RA) Rep, Senior HQDA Rep Region(s) Rep, IMCOM G1 Rep IMCOM HQ Rep, OACSIM Rep Female Rep, Minority Rep Member at Large, NAF Rep Additional members at the direction of the FC/FCR Governance FCR represents FC in the execution of: HQDA Career Program Policy Committee membership Career Planning Board activities Army Civilian Training and Education Development System (ACTEDS) requirements and development plan ACTEDS Housing Intern training and development Army Housing Academy; Level 1 and 2 courses in HSO, AFH, GFOQ, RCI and UH Recruitment Actions: FCR approves all -13 thru 15 selections. Functional POC receives copies of all referral lists at the -11 thru -15 Functional POC reviews all -11 thru 15 vacancy announcements Requests for Personnel Actions for -11 positions are reviewed by the Functional POC for potential Intern placement 7

0% Approp. Total Population 654 92% IMCOM 1% 1% Age 35% 9% 56% NAF Foreign Nationals 15% 51% 10% 22% 20-29 30-39 40-49 50-59 60-69 >70 100 Grade 100 NAF Series 50 0 05 06 07 09 11 12 13 14 15 50 0 NF 01 NF 02 NF 13 NF 04 NF 05 Source: Monthly CP 27 Report July 2014 8

Centrally managed by the Functional Chief s Representative & the Functional Point of Contact HQDA-G1/G3-5-7 funded program where salary, benefits, training tuitions, travel, and per diem are funded for 24 months. Through series of training courses and OJT, interns progress from -1173-07 to -1173-11 During Year 1: During Year 2: CAREER PROGRAM 27 HOUSING MANAGEMENT CP-27 Intern Program Complete 2.5 months of entry level OJT in each of the following housing areas: HSO, AFH, UPH, and RCI. Rotates 2 weeks to a privatized or non-privatized Family Housing site and a rotation to First Sergeants Barracks Program (FSBP) Completes classroom training prior to promotion to -09: a basic HSO, RCI, UH, and a basic Housing Management, real estate finance course, BAH data collection training, Action Officer Development Course (AODC), and the CES Foundation course. Complete 2.5 months of management/supervisory level OJT in each of the following housing areas: HSO, AFH, UPH, and RCI. Rotates 2 weeks each to OACSIM/HQ IMCOM/ASA (IE&E)/G-1. Completes classroom training prior to placement/promotion to -11: a basic federal contracting course, an advanced course in real estate finance, an inspection course, portfolio asset management, and a course on GFOQs/Executive Homes. Current Interns: Graduate FY15 Joint Base Lewis-McChord Fort Bragg On-Boarding Interns: Pentagon ISH Pentagon ISP Fort Riley Fort Stewart Note: Intern supervisors are required to submit signed and approved intern IDPs to the Housing Intern Program Manager and monitor progress. 9

Army Housing Academy (AHA) Current Portfolio of Courses Courses Coming Soon Army Family Housing (AFH) Levels 1&2 Executive Army Housing Unaccompanied Housing (UH) Level 1&2 Basic Army Housing Residential Communities Initiative (RCI) Levels 1&2 Train the Trainer Housing Services Office Levels (HSO) Levels 1&2 Online versions of: AFH, HSO, RCI, General Flag Officers Quarters (GFOQ) GFOQ and FSBP 2020 Virtual Housing Experience Training to Support CMS Gap Closure Strategies Customer Service Financial Management Written Communication Housing Management Housing Management Calculations 10

GOARMYED.COM Key Points: Training Applications SF-182 Approval Course Registration Course Listings 11

ARMY CAREER TRACKER - ACT Key Points: CP Leadership Information IDP Development Career Planning/Mapping Leadership Development, Training Opportunities and much more! Attend Army Specific Training! 12

What you can do for your careerists Have regular conversations How can you help them grow? Ensure proper job coding Are they properly aligned? Training is available for CP-27 - Occupational Series 1173 Facilitate the Individual Development Plan (IDP) process Plan developmental experiences, details, OJT, special projects Use the Army Career Tracker - Stay current Don t miss out on training and pertinent information Register in GoArmyEd.com All training starts here In order to participate in training, you must have an account 13

Summary 14