Implementing e-learning at the FU Berlin university-wide



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Implementing e-learning at the FU Berlin university-wide Dr. Nadia Juhnke nadia.juhnke@fu-berlin.de CeDiS Center für Digitale Systeme Kompetenzzentrum e-learning / Multimedia

Project FUeL ( FU e-learning ) Objectives - spreading the use of e-learning university-wide - focus on Blended Learning - at least ¼ of all courses (already achieved) - extending the (technological) infrastructure - creating a student portal - promoting e-learning content exchange - marketing e-learning content, courses and services Funding - summer 2005 to autumn 2008 - Federal Ministry of Education & Research (BMBF): 1.7 million - FU resources 2

FUeL: Key Issues Consultancy Establishing Blended Learning in the Departments and Institutions IT-Integration Integrating the Central Learning Management System within the FU IT-architecture Creating a Central Student Portal Student Portal Materials Exchanging e-learning Materials (internally and externally) Marketing Results and Expertise Marketing 3

Establishing Blended Learning Departments Central institutes Service institutions Continuing education 4

Blended Learning Classroom Online Lectures Seminar Literature Online Surveys E-Mail Chat Forums Exercises Tutorial Laboratory Multimedia Digital Materials Self-tests Lectures Blended Learning Lectures Tutorials Library e-mail Without LMS Lectures Tutorials Library Informations Blended Learning I»Introduction«Lectures Tutorials e-tutor Library Informations Blended Learning II»Extended«Lectures Exam preparation Tutorials e-tutor Library Informations Blended Learning III»Maximum«Materialcollection Multimediamaterial Exam preparation Tutorials e-tutor Library Informations Materialcollection Materialcollection Materialcollection Multimediamaterial Online-Courses 5

Establishing Blended Learning Central Services e-learning Consultancy - e-learning consultants for every department - support for faculty - strategic consulting for the deans Learning Management System (LMS) - training and consulting - software operation - hotline (phone, e-mail) - cooperation with Charité Training - use of the LMS (Blackboard) - production of e-learning content - didactics of e-learning Authoring Software - training and consulting - technical support - products: Lectora, Mediator e-learning Grants Program - administration - consulting and support Multimedia - conceptual design - production Questions of Law - leaflets, question/answer pool - individual advice Evaluation - support for quality improvement - university wide student survey 6

e-learning Consultants Use of the central LMS Content Creation Support e-learning Consultants one contact person for each department Cooperation Deans Teachers Grants Program Media Didactics e-learning Coordinators 7

Training Regular Course Program use of the LMS Blackboard - introduction (3 hrs), advanced courses (1,5 hrs each) production of e-learning content - conceptual design, software: Mediator, Lectora didactics of e-learning Special Events autumn school: production of e-learning content one week full of courses, workshops, expert talks e-learning Certificate comprehensive curriculum on different aspects of e-learning target group: lecturers and teaching assistants conducted for the 3 rd time 8

e-learning Grants Program Goals promotion of blended learning - production of e-learning content - usage of the central LMS Blackboard support for early adopters Funding until 2010: 410.000 Euro annually from the FU presidency individual projects, joint projects, department-wide projects extra budget for new professors support and administration by CeDiS Outcomes > 200 projects, involving every department broad dissemination of e-learning skills and competence 9

Central Learning Management System (LMS) Teamwork Chat Forums Learning materials Self-tests Evaluation Information Community Library Course Course Course Course Catalog Central entry point!!! 10

Pro / Contra Blackboard LMS strong points: - ease-of-use for students and teachers (maybe except Content Collection) - quite stable operation - scalable architecture - expandability (Building Blocks concept) - large user community weak points: - mainly instructor centered - lack of tools for student participation / collaboration - Poor technical documentation, proprietary API - old UI techniques (no deep linking possible) - lack of standard conformity e.g. SOAP, WSRP, JSR168 - lack of conformity with the German data protection laws 11

Central Learning Management System (LMS) Usage 19633 16390 16648 12858 9935 5284 1621 2865 1241 1371 870 Studierende Kurse 700 23 145 290 535 Sommer 04 Winter 04/05 Sommer 05 Winter 05/06 Sommer 06 Winter 06/07 Sommer 07 Winter 07/08 12

Evaluation Student Survey - general acceptance: 88 % would favor a LMS supported course over a traditional course - most students say: the LMS - facilitates student work - saves time - is easy to use - most used functions: - course materials, course information - e-mail, test, discussion board - average login time: 78 % less than 1 hour/week - usability: 72 % had no or few technical or handling problems - students technical equipment: - 71 % have a broadband internet connection - 74 % have a notebook 13

IT-Integration Integrating the Central LMS in the IT-Infrastructure of the FU Berlin 14

IT-Integration SAP/CM Campus Management - courses - cours participants - marks, credits ZUV/eAS Central Learning Management System FUDIS FU Identity and Directory Service - student records - theacher records - authentication ZEDAT Streaming Server - video - audio Blackboard CeDiS ALEPH, Metalib - online-catalogue - digital Media CeDiS UB in use in development planning stage Central Content Management Zentrales CMSystem Infopark - Lernmaterial NPS - learning materials CeDiS 15

IT-Integration FUDIS FU Directory and Identity Service - central service for personal data and authentication - aggregation of data from different systems (SAP, HIS, ) - high data quality - daily updates - LDAP Implementation - flexible, component-based architecture - data protection: passwords are only stored at FUDIS, not in the LMS - SOAP Web Services - security: IP numbers, SSL, password 16

Student Portal Personalized Information and Services for Students 17

Student-Portal phase 2 course (e-learning) phase 3 personalized informations departments study courses advice information academic advisory service student learning materials file sharing Blackboard e-mail WLAN computer center phase 4 Community student profile Portal login computer center online-catalogue document-server library phase 1 Community blog, wiki re-registartion exam results student administration 18

Student Portal: Community Students materials for exam preparation??? Peer-to-peer exchange 19

Web 2.0 / Social Software Social Software Content produced by users Low threshold / easy-to-use The Web as workspace User self-organization Social networks Linking of content and services Blogs and Wikis in teaching Simple creation of Web content by teachers and students Supporting collaboration and communication Discursive writing style Peer-to-peer review Working together on texts Knowledge exchange through networking and linking up 20

Web 2.0 / Social Software CeDiS Services Blog availability - personal blog for all FU members - (multi-user) blog for Blackboard courses - System selected: WordPress Additionally planned CeDiS Services Training courses and workshops on Social Software Wiki availability - Wikis for Blackboard courses RSS feeds - announcements from Blackboard courses (Podcasts, Social Bookmarking,...) 21

External Marketing Content Courses Services 22

External Marketing e-learning Content - learning materials are a main compentence of the university - conversion into e-learning content takes time and money Courses - online courses incl. e-tutors - course providers: departments, central institutes, centre for continuing education - MBA programs, part-time study, university certificates Services - training and consulting (LMS, CMS, authoring tools, multimedia, e-learning, ) - media production (web, print, animation, audio, video) - hosting (LMS, CMS) 23

Thank you for your attention! Questions? Dr. Nadia Juhnke nadia.juhnke@fu-berlin.de CeDiS Center für Digitale Systeme Kompetenzzentrum e-learning / Multimedia www.cedis.fu-berlin.de