A System of Non-financial Employee Benefits in AB-InBev Dear colleagues, As a subject of my bachelor thesis, I have chosen employee benefits, more precisely, nonfinancial benefits. Non-financial benefits, by definition, provide you with other than financial profit, e.g. flexible working hours enable you to maintain a healthy work-life balance. However, meal vouchers or other vouchers also belong to this category. The purpose of this questionnaire is to find out what you think about these benefits, to what extent are they beneficial to you, and what would you like to change about them. Moreover, I would like to know more about what it is that motivates you in general. The outcome of this survey will be a valuable source of information not only for me, but also for the company management and the People team, with whom I am closely cooperating. It could become a basis for future changes in the employee benefits system. The questionnaire will take you 10-15 min. maximum. It's completely anonymous and the answers will be analyzed as a whole, without any possibility to identify the respondent. You will be informed about the outcome of the survey, either via email or during a standup meeting. Thank you very much for your time and effort. Ivana Horníková Team Bonus Management & Beer Delivery Rights a student of Masaryk University in Brno. Non-financial Employee Benefits Survey October 20, 2013 1
1. Are you using any employee benefits provided by AB-InBev (ABI)? Yes No I am not entitled to any benefits 2. Which of the following benefits (that you know of) are being provided by ABI? (multiple answers possible) One week extra vacation Meal vouchers Beer vouchers Entry and regular medical check-up Travel insurance for business trips Employee assistance program (Human Dynamic) Flexible working hours WoW award Company events Library Christmas gift 3. Do you know that you are also entitled to discounts and special offers thanks to agreements between ABI and other companies? Such as, mortgage in Modra pyramida. Do you know about any other offers like this? No, I don't know about that. (Please continue to Question 4.) I have heard about it, but I don't remember any other offers. (Please continue to Question 4.) Yes, I know about such offers. (Please continue to Question 3a.) 3a. Please specify: Non-financial Employee Benefits Survey October 20, 2013 2
4. How often do you use the non-financial benefits listed below? 5. ABI is providing you with one week of extra vacation. You are legally entitled to 20 days of vacation. Combined, it sums up to 25 days of vacation a year. Which of the following statements do you most agree with? Less than 25 days would be better for me, I usually don't use all days anyway. 25 days is enough for me. I would prefer more than 25 days. I can't say, I have been working here for less than a year. Other: 6. How useful do you find following benefits? Non-financial Employee Benefits Survey October 20, 2013 3
7. Is there any benefit you would like to add to the ABI's employee non-financial benefits offer? Please specify: 8. If you had to choose three least important benefits to be removed from the employee benefits offer, which would they be? One week extra vacation Meal vouchers Beer vouchers Entry and regular medical check-up Travel insurance for business trips Employee assistance program (Human Dynamic) Flexible working hours WoW award Company events Library Christmas gift Discounts and special offers (mortgage at Modra pyramida etc.) Cafeteria plan Also known as Benefity Café 9. How often do you use the cafeteria plan? Once a year. Once in three months. Once a month. More often. Haven t used yet. Why? Please explain: (Please continue to Question 15) 10. Rate the cafeteria plan according to these criteria: Non-financial Employee Benefits Survey October 20, 2013 4
11. Which of the following products or services have you already purchased through the cafeteria plan? (multiple answers possible) Trainings or courses (language, cooking, etc.) Accommodation in a hotel, B&B Sightseeing tours, trips or flight tickets Fitness membership, other sport activities Theater, cinema or gallery tickets Wellness, spa, massages, services of beauty salons or hairstylist's Glasses or other optical service Medical care, medical products Adrenaline sports, experience gifts Kindergarten or freetime activities for children Other: I haven't bought anything yet Why? Please explain: 12. Would you like to add a product, service or provider to the cafeteria plan? Please specify: 13. How satisfied are you with the cafeteria plan? Very satisfied, I don't have any suggestions. (Please continue to Question 14.) Somewhat satisfied, I see some minor flaws. (Please continue to Question 13.a) Somewhat dissatisfied, I have some objections. (Please continue to Question 13.a) Very dissatisfied, I have serious objections. (Please continue to Question 13.a) 13a. Please specify: Non-financial Employee Benefits Survey October 20, 2013 5
14. To what extent do you agree with the statement: Cafeteria plan has improved since the last satisfaction survey (May 2013). Completely agree (Please continue to Question 14a.) Agree (Please continue to Question 14.a) Disagree (Please continue to Question 15) Completely disagree (Please continue to Question 15) I didn't notice any changes (Please continue to Question 15) No opinion (Please continue to Question 15) 14a. How has it improved? Please specify: Beer vouchers 15. How often do you use the beer vouchers? Once a year. Once in three months. Once a month. More often, Haven t used yet. Why? Please explain: (Please continue to Question 19) 16. Rate the system of beer vouchers according to these criteria: Non-financial Employee Benefits Survey October 20, 2013 6
17. How satisfied are you with the beer voucher system? Very satisfied. Somewhat satisfied. Somewhat dissatisfied. Very dissatisfied. 18. Do you have any suggestions on improvement of the beer voucher system? Please specify: How well are the benefits communicated? 19. To what extent do you agree with following statements? Non-financial Employee Benefits Survey October 20, 2013 7
20. Where do you get the information about benefits from? (multiple answers possible) Info meetings organized by People team Dashboards Intranet Cafeteria website Team meetings Weekly deck My colleagues Induction training Other: 21. Did you attend the info meeting regarding the cafeteria organized by the People team (Benefits Road Show) in October 2013? How beneficial was that for you? Yes, I have, the meeting was very beneficial. (Please continue to Question 22.) Yes, I have, the meeting was not very beneficial. (Please continue to Question 21a.) I didn't attend. Why? Please explain: 21a. In what sense? Did you want to learn something specific? Please specify: Non-financial Employee Benefits Survey October 20, 2013 8
Let's discuss your motivation now 22. Please pay special attention to the following question. Your task is to create a chart from below mentioned motivational factors according to the motivational effect they have on your work at ABI. Please do so by assigning a number to each factor. (Order the factors from 1 the most motivational to 8 the least motivational.) Use each number only ONCE. Non-financial Employee Benefits Survey October 20, 2013 9
23. To what extent do you agree with the following statements? Non-financial Employee Benefits Survey October 20, 2013 10
Please fill in some basic information about you Your gender: Woman Man Your age: 18 25 26 30 31 39 40 49 50 and older Your department: OTC Logistics Other How long have you been working for InBev? Period in months: Thank you for participation! Non-financial Employee Benefits Survey October 20, 2013 11