Exchange 2010 Outlook Web Apps (OWA) Features



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Exchange 2010 Outlook Web Apps (OWA) Features GIT: User Guide 18 Jan 2013 V1.1

Contents 1 Overview... 3 2 Outlook Web Apps (OWA)... 3 2.1 URL Link... 3 2.2 Features of Outlook Web App... 3 3 Contact Us: GIT Messaging Team... 12 4 Disclosure... 12 5 Environmental & Security Statement... 13 2

1 Overview The new Microsoft Exchange Server 2010 has many advanced features and is more reliable. This document gives a go through on the features of Outlook Web Apps (OWA). 2 Outlook Web Apps (OWA) Outlook Web Access is known as Outlook Web Apps in Microsoft Exchange Server 2010 2.1 URL Link In Microsoft Exchange Server 2010 there is only one URL link for all the HCL employees. https://mail.hcl.com 2.2 Features of Outlook Web App 1. You will be able to either use a "light" version or use the full version of OWA. In case your browser is not fully supported, "light" will be mandatory. Go to the OWA link; enter your username and password to login. 2. After login you will be taken to your inbox. This is a fully functional web based Outlook application that responds in the same way as the actual desktop application. On the left is 3

the folder pane, in the middle is the messages pane, and on the right is the message view pane. Each of these can be expanded or contracted to the desired size by grabbing the edge of the pane and dragging 3. In the message view pane you may perform more complex actions to the message by selecting the Actions dropdown 4

4. In the messages pane you can hide/expand the Advanced Search forms by clicking the double carrot icon next to the search box. As a new feature we can also arrange mails by conversation. a. In the bottom left corner of OWA is a view selector. You may choose to view email, the calendar, contacts, or tasks. You may add shared calendars to the view as well. b. From any view (mail, calendar, contacts, and tasks) you may access the options menu in the top right corner of OWA. It has several quick links such as Set Automatic 5

Replies..., Change Your Password, Create an Inbox Rule, and See All Options. 5. The Organize E-Mail section allows users to configure specific actions to be triggered upon certain events, such as arrival of a new message. The Inbox Rules tab allows users to create rules and filters for incoming messages. These rules will be automatically run when a new message has been received. 6. The Automatic Replies tab allows the creation of messages to be sent back to the sender of new messages automatically. This feature is typically used for 'out-of-office' messages and can be set to be only active for a specific time frame. 6

7. The Delivery Reports tab allows the user to generate statistics regarding sent or received messages currently in the mailbox over the lifetime of the mailbox. 8. The Groups section in the options pane allows the user to view the details of groups they belong to. DL owners can modify the DL list from here. 7

9. The Settings section of the options pane gives the user personal control over their mailbox. This is also where the user may change their account password. The Mail tab contains signature configuration and OWA appearance along with other protocol handling options such as Read Receipts 10. The Calendar tab gives the user control over how their calendar is displayed and how aspects such as reminders and auto processing requests/notifications are handled. 8

11. The General tab contains options for Accessibility and options on name resolution handling for contacts. Name resolution is the feature that automatically fills in the name and e-mail address of a recipient while the user is typing it in the 'Send To' field. 12. In the Sent Items tab users can choose whether messages sent by someone else on their behalf appear in the Sent Item folder. 9

13. The Regional tab contains current time and location information used in message timestamps and in the calendar. 14. The Password tab allows a user to change their account password. 10

15. In the Phone section of the options pane all devices used to connect to the users account are displayed along with specific phone information. 16. The Block or Allow section in the options pane allows users to whitelist (allow) or blacklist (deny) all mail from specific email addresses as well as extra options to handle personal contacts. Users can add or remove addresses to the list. 11

3 Contact Us: GIT Messaging Team If you have any specific questions about this document, please contact us. 4 Disclosure This document has been prepared by HCL for its exclusive use. The information and data supplied by HCL in this document and any attachments or enclosures thereto are confidential or proprietary (hereinafter referred to as Confidential Information ) to HCL. The Client shall only be entitled to use Confidential Information disclosed by HCL for the sole purpose of evaluating this policy and for no other purpose whatsoever. The Client shall not disclose Confidential Information other than to its employees, representatives, advisers and any third parties who need to know the same for the purpose of evaluating the policy and the Client shall ensure that any of its employees, representatives, advisers, and any third parties to whom it may properly disclose the Confidential Information are aware of the obligation of confidentiality and undertake to comply with it. The Client acknowledges that Confidential Information is exempt from disclosure under the Freedom of Information Act 2000 or any such similar legislation elsewhere and that any disclosure of Confidential Information would constitute a breach of confidence actionable by HCL. The Intellectual Property Rights in the information and data provided by HCL in this policy shall at all time rest with HCL. 12

5 Environmental & Security Statement Think before you print HCL is committed to data and information security and protecting the environment: Unless Absolutely Necessary, Please Try Not to Print this Document 13