BUSINESS TRAVEL YOUR GUIDE TO OUR TRAIN TICKETS & SERVICES VALID UNTIL 5 SEPTEMBER 2015
TRAVEL MAKING INFORMATION PERFECT & BUSINESS SENSEFirst or Standard Class AWARD WINNING Catering SERVICES First Class Stand In 2014 we had the honour of being voted Passenger Operator First Class of Three day the year, which is a Car prestigious parking accolade of the rail industry. Standard This Class 24 hou is the result of our continued investment in providing you the best possible service London as Underground our customers. travel Available as an a We have continued our run of award winning success this year after Outward and return journeys picking up one When of the can winner s I travel? awards in the National Institute of calendar month Customer Service Awards. We were awarded for our industry first Customer Contact Centre. Our team are on hand 24 hours a day, 7 days a week, to deal with any of your queries. We are committed to being there and delivering a great service no matter what time of day or night. Which trains can I travel on? Any train serv As part of our ongoing commitment to provide great customer service, we recently launched Customer Voice. This forum allows our customers to voice their opinions and shape future improvements on our service via surveys and group meetings with our senior managers. We want to continue to strive to meet the needs of all Plus our Parking customers and improve our customers experience. With forums held all over our network you can let us know what is important to you. Standard First Class Class To take part in a Customer Voice forum, please get in touch at customervoice@eastmidlandstrains.co.uk Return only Return only GETTING Sheffield YOU & Chesterfield THERE ON TIME 271 192 Make East Midlands Derby Trains & Belper your first choice on your 248 business trips 192.50 to London and you will benefit from our faster journey times, top of Long Eaton the league punctuality scores and smarter travel options. For over six years we have delivered Langley the Mill most on time trains, making us the best performing long distance train company in the UK. Nottingham, Beeston 226 167.50 PUBLIC PERFORMANCE & East Midlands MEASURE Parkway Loughborough East Midlands Trains 92.3% Leicester Cross Country 88.8% Market Harborough First TransPennine Express Corby 88.5% 212 171 202 162.50 154 129 Virgin Trains East Kettering Coast 88.4% Wellingborough Virgin Trains West Coast 84.4% 140.50 112.50 133 105 You Punctuality can purchase statistics all for of 12 these months tickets to at 2 any May time 2015. before Punctuality travel and is can measured change through your choice a Public of train on the d within Performance one calendar Measure month. (PPM). All tickets are refundable subject to admin fees. Variations in station car park p
IMPROVEMENTS TICKET PRICES ON OUR NETWORK Plus Parking Anytime First or Standard Class Off-Peak Fi ard Class FASTER, QUIETER, First Class GREENER Standard Class JOURNEYS s parking Over the coming months, you can expect to hear more from us rs parking about our improvement plan for the railway between London St Pancras International and Sheffield, including Luton, Bedford, dd onkettering, Corby, Leicester, Available East Midlands as add Parkway, on Derby, Avai Nottingham and Chesterfield. Outward journe to be within one Outward journey to be within five days, return You can expect an upgraded and improved railway, where (time tracks restrictions will ap. journey to be within one calendar month. be re-aligned and replaced; stations re-modelled, over 100 bridges calendar mon reconstructed, platforms lengthened and signals improved. All of this To London tra will bring an improved, electrified railway. For you, this means more Mo improved reliability, faster and quieter trains with improved journey From London tr ice times. Any train service and 1626 and at o We ll be doing our best to minimise disruption to you while On the Fridays, the o works are underway. Wherever possible, work will be completed ticket is valid on an St Pancras I while trains are not running. Where this isn t possible we ll keep you well informed in advance about diversionary routes or replacement travel arrangements. Anytime Off-Peak NOTTINGHAM STATION First Class Standard Class First Class As well as the fantastic changes that Nottingham Station has embraced so far, the station will be transformed into a truly Single Return Single Return Single Return S integrated transport hub, with a NET Tram link and cycle hub 135.50 coming soon. 258 89.50 179 191 135.50 234 89.50 178.50 141.50 151.50 135.50 234 89.50 178.50 151 134.50 We know 226 how important 88.50 169.50 151.50 it is for you to keep up 113 to date 219 and make the 81 160.50 151 most of your journey time. 111.50 WiFi is 201 available on 80.50 board all of 160 130.50 our services to and from London 107.50 St Pancras 189 International, 79.50 with a 149.50 125 86.50 complimentary 143.50 service 69 available 118.50 in First Class. In Standard Class we now offer 99 82 a new 132.50 Anytime Bundle 64.50 where you 105.50 can purchase minutes in 99 advance giving you flexibility to use them whenever you travel. 78.50 129.50 61.50 101.50 98 The Anytime Bundle provides you with 10 hours of WiFi for just 74 15 and 124 is valid for 57 30 days. 96 92.50 ay of prices ns.co.uk ON BOARD WIFI Visit eastmidlandstrains.co.uk/wifi to find out more. travel if may me
FIRST CLASS SERVICE Your First Class experience begins before you even board the train. You can now enjoy a complimentary breakfast at five of our First Class Lounges. First Class breakfasts include options such as yogurts and porridge available in the morning until 0900 weekdays. Your experience continues on board where you can enjoy the delights of extra comfy seats, a guaranteed table with power sockets, free WiFi and complimentary drinks and snacks served at your seats on weekdays. COMPLIMENTARY BREAKFAST On selected weekday First Class services into London St Pancras International you can start your day with a tasty breakfast free of charge, served at your seats by our dedicated First Class hosts. Our complimentary breakfasts include tasty choices including the firm favourite the Great British Breakfast, the East Midlands Benedict, Smoked Salmon and the newly added Bubble and Squeak. We also offer a range of tempting lighter options such as a filled savoury rolls, yogurt, porridge and granola bars. DEPARTING FROM Sheffield Chesterfield Lincoln Nottingham Derby East Midlands Parkway MONDAY TO FRIDAY 0530, 0600, 0629, 0649, 0729 0542, 0613, 0640, 0701, 0741 0704 0532, 0630, 0652, 0710, 0755, 0805 0500, 0519, 0604, 0633, 0705, 0721, 0736, 0801 0511, 0543, 0617, 0642, 0704, 0725, 0733, 0804 Loughborough 0518, 0552, 0626, 0653, 0722, 0741, 0754, 0821 Leicester Market Harborough Kettering Wellingborough ARRIVING AT London St Pancras 0529, 0543, 0604, 0639, 0659, 0706, 0719, 0736, 0742, 0756, 0805, 0818, 0824, 0832 0543, 0558, 0620, 0654, 0713, 0733, 0757, 0819, 0846 0554, 0608, 0631, 0706, 0724, 0730, 0743, 0759, 0809, 0817, 0829, 0856 0602, 0616, 0640, 0714, 0732, 0738, 0751, 0807, 0825, 0842, 0903 MONDAY TO FRIDAY 0649, 0708, 0731, 0807, 0823, 0839, 0842, 0856, 0906, 0910, 0926, 0933, 0945, 0956 Our lighter complimentary breakfasts options are also available on the following weekday departures from London St Pancras International; 0545, 0632, 0652, 0655, 0724, 0729, 0752, 0815, 0826, 0829 and 0856.
TEMPTING SUMMER DISHES Feeling peckish? Try our all new First Class menu spruced up for the summer. You can enjoy a tempting range of dishes complimented by a choice of tasty sides at great value prices. With some of our favourite including the delicious Chicken Fajita Wrap, the Ham & Cheese Toasty and the Moroccan Tagine. We also offer a range of both soft and alcoholic drinks to purchase including a selection of spirits and mixers, wine and a range of beers to help you relax and unwind during your journey served at seat by our First Class hosts on weekdays. If you re travelling First Class at the weekend you ll enjoy free refreshments; including tea, coffee, water and a tasty biscuit. A range of snacks and beverages is also available for Standard Class customers to purchase. SUMMER SPECIAL OFFER Why not treat yourself to a traditional afternoon cream tea and a glass of sparkling Prosecco for only 7.00
TRAVEL INFORMATION & TICKET PRICES First or Standard Class Plus Parking Anytime First or Standard Class Off-Peak First or Standard Class Super Off-Peak Standard Class Catering First Class Standard Class First Class Standard Class Car parking First Class Three days parking Standard Class 24 hours parking London Underground travel Available as an add on Available as an add on Available as an add on Available as an add on When can I travel? Outward and return journeys to be within one calendar month. Outward journey to be within five days, return journey to be within one calendar month. Outward journey on date specified on ticket (time restrictions apply), return journey within one calendar month (time restrictions apply). Outward journey on date specified on ticket (time restrictions apply), return journey within one calendar month (time restrictions apply). Which trains can I travel on? Any train service Any train service To London trains arriving at or after 1005 Monday to Friday. From London trains departing between 0901 and 1626 and at or after 1859 Monday to Friday. On Fridays, the outward portion of an Off-Peak ticket is valid on any train departing from London St Pancras International after 0901. To London trains arriving at or after 1126 Monday to Friday and anytime on Saturday and Sunday. From London trains departing between 1029 and 1516 and at or after 1859 Monday to Friday and anytime on Saturday and Sunday. Plus Parking Anytime Off-Peak Super Off-Peak First Class Standard Class First Class Standard Class First Class Standard Class First Class Standard Class Return only Return only Single Return Single Return Single Return Single Return Single Return Single Return Sheffield & Chesterfield Derby & Belper Long Eaton Langley Mill Nottingham, Beeston & East Midlands Parkway Loughborough Leicester Market Harborough Corby Kettering Wellingborough 271 192 135.50 258 89.50 179 191 112 119 152 73 74 248 192.50 135.50 234 89.50 178.50 151.50 96 112.50 123 66.50 67.50 135.50 234 89.50 178.50 151 94.50 109.50 122 64.50 65.50 134.50 226 88.50 169.50 151.50 95 111 122.50 65 66 226 167.50 113 219 81 160.50 151 92.50 91.50 119 59.50 60.50 212 171 111.50 201 80.50 160 130.50 89.50 90.50 101.50 59.50 60.50 202 162.50 107.50 189 79.50 149.50 125 85.50 86 98.50 58 59 154 129 86.50 143.50 69 118.50 99 74 66 74.50 48.50 49.50 82 132.50 64.50 105.50 99 72 64 74.50 46.50 47.50 140.50 112.50 78.50 129.50 61.50 101.50 98 70 62.50 74.50 45.50 46.50 133 105 74 124 57 96 92.50 64.50 61 73 44 45 You can purchase all of these tickets at any time before travel and can change your choice of train on the day of travel if required. Outward and return travel must be within one calendar month. All tickets are refundable subject to admin fees. Variations in station car park prices may mean prices shown against a station may be slightly lower. Advance fares are also available from all stations to and from London St Pancras. Buy online at eastmidlandstrains.co.uk
TICKETS TO SUIT YOU We offer a wide range of business tickets to cover all your business travel needs. Whether you wish to remain fully flexible or travel during a certain period, we re sure to have the right ticket for you. We offer fully flexible tickets in both Standard and First Class, meaning that you can travel on any of our services. So if you don t know when your meeting is going to finish and need to remain flexible this range of tickets would be your ideal choice. If you know when you want to travel you can take advantage of our Advance fares which offer great prices the earlier you book. Knowing your travel dates and times can further help you get a better deal by travelling during a certain period of time with our Off Peak tickets available in Standard and First Class. Travel is only permitted outside peak times with these tickets. You can purchase tickets at the Ticket Office, through your travel management company or online at eastmidlandstrains.co.uk DISCOUNT FOR FREQUENT TRAVELLERS If you frequently travel to London our Carnet tickets are perfect for you and offer great savings. There are two options, Carnet 5 or Carnet 10 and both mean you will benefit from 10% off 5 or 10 tickets when purchased together. These tickets are available on selected anytime tickets. Simply select the one that suits your needs. Purchase from the Ticket Office or your travel management company. Available from all main stations. Carnet 5 tickets are valid for a month. Carnet 10 tickets are valid for three months. SMARTCARD TRAVEL SMARTER A smarter way to travel is now available. Our handy Smartcard stores your tickets electronically and allows you to simply touch in and out at ticket gates; all saving you precious time at stations. It can even be used on the London Underground! For a smarter way to travel call 0345 810 10 10 or visit eastmidlandstrains.co.uk/smart for more information.
VIP, CONFERENCE & EVENTS TRAVEL Our dedicated team can help organise and arrange travel to special events or journeys for sports supporters. We are here to help from VIP special travel requirements to the introduction of corporate season ticket schemes, offering 10% off! Call 03457 125 678 (lines open Monday to Friday between 0800 1900. Select option 4) or email corporateandevents@eastmidlandstrains.co.uk and arrange your next VIP journey. DISCOUNTED GROUP TRAVEL If you re travelling in a group of 10 or more we can offer you great discounts! Group Travel is available along our London to Sheffield route with fares from just 42 return per person. Our Liverpool to Norwich route also offers Group Travel with fares starting from as little as 8 return per person between Sheffield and Nottingham. Great deals are available in Standard Class and First Class along our London route and with our complimentary breakfast on selected services what better way to set your group up for the day or treat them to something special. To book call our dedicated team on 03457 125 678 (lines open Monday to Friday between 0800 1900. Select option 4) or complete the online form at eastmidlandstrains.co.uk/contactus * Lines open Monday to Friday between 0800-1900. Select option 4. OUR FIRST CLASS LOUNGES We ve spruced up our First Class Lounges at Derby, Nottingham and London St Pancras International to create a more relaxing environment for you while you re waiting for your train. All lounges offer complimentary WiFi, refreshments and a selection of newspapers. For opening times visit eastmidlandstrains.co.uk The information in this leaflet was correct at the time of printing in May 2015, but may be subject to change without prior notice. East Midlands Trains does not accept liability for any inaccuracy of this information. Part of Stagecoach Group PLC eastmidlandstrains.co.uk EMT080DES stagecoachgroup.com