SolarWinds Toolset Migrating Guide

SolarWinds Toolset Migrating Guide

Copyright 1995-2013 SolarWinds, Inc., all rights reserved worldwide. No part of this document may be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the written consent of SolarWinds All right, title and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its licensors. SolarWinds Orion, SolarWinds Cirrus, and SolarWinds Toolset are trademarks of SolarWinds and SolarWinds.net and the SolarWinds logo are registered trademarks of SolarWinds All other trademarks contained in this document and in the Software are the property of their respective owners. SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Microsoft and Windows 2000 are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Graph Layout Toolkit and Graph Editor Toolkit 1992-2001 Tom Sawyer Software, Oakland, California. All Rights Reserved. Portions Copyright ComponentOne, LLC 1991-2002. All Rights Reserved. Copyright 1999-2004 Northwoods Software Corporation. All rights reserved Revised 1/3/13v.10.9

Migrating Toolset 3 Requirements The computer you install SolarWinds Toolset on must meet or exceed the following requirements: Software/Hardware Operating System CPU Speed Memory Hard Drive Space Window Account Requirements One of the following 32-bit or 64-bit operating systems is required: Windows Server 2008 and R2 Windows Server 2003 SP1 or later Windows XP SP3 or later Windows Vista Business and Ultimate Editions Windows 7 500MHz or faster 128MB or greater 640MB or more Install requires an account with administrator privileges Network Must be accessible from the computer on which the Toolset is installed to successfully use any network tools.net Framework 3.5 SP1 and later revisions of 3.x Database Syslog Server, used to capture and decode syslog messages sent from network devices, can support any of the following databases: SQL 2005 Express, Standard, or Enterprise SQL 2008 Express, Standard, or Enterprise Note: Microsoft Vista has implemented a layer of security (user account control (UAC)) that ensures hostile programs cannot run unnoticed with administrator privileges. When installing Toolset or running Toolset applications, consider the following notes: You may be prompted for administrator credentials You may be prompted to allow the application access to the computer. Backing Up Data for Migration To prepare to migrate your Toolset configuration and data files to another server, the following files are integral to your success and must be backed up. Ensure you are installing the same version of Toolset as what was installed on the computer from which you copy these files. If you cannot find a file, you have not run the associated program. You can safely skip the file. Files to backup or move *.BandwidthGauges Bandwidth-Monitor.cfg, dictionaries.cfg, DNS.cfg, IP-BrowserWeb.cfg, Network-Monitor.cfg, PortScan.cfg, SWDiscovery.cfg, SWNetPerfMon.cfg, TraceRoute.cfg, Watchit.cfg *.IPDB Purpose Bandwidth gauge settings files Configuration settings files IP address management database

4 Migrating Toolset *. mdb Syslog database *.SNMP-Graph SNMP Realtime graphs *.SDB Network Sonar databases Note: Copy these files to a location that is accessible from the computer on which you will install your new Toolset implementation. These files are located in the following locations by default: C:\Documents and Settings\UserName\Local Settings\Application Data\SolarWinds C:\Documents and Settings\All Users\Application Data\SolarWinds C:\ProgramData\SolarWinds\Toolset (.cfg files on Windows 7, Windows Server 2008, Windows Server 2012) *Where UserName is the Windows user account. Note: Some Toolset applications prompt you for a location to save specific files. If you have saved any files in a location other than the paths listed above, you will need to locate these files wherever you have saved them. Installing Toolset Before beginning the installation, ensure your computer meets or exceeds the requirements to run Toolset. For more information, see Requirements on page 3. Note: You will need to contact SolarWinds Customer Service to obtain a new license. Licenses are computer-specific. For more information, see Note: You must disable FIPS algorithms before installing SolarWinds Toolset. Click Start > Control Panel > Admin Tools > Local Security Policy >Local Policies > Security Options > Set System Cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing to disabled. Note: Toolset should be installed for All Users rather than for individual users. To install Toolset: 1. Log in to Windows as an Administrator. 2. Navigate to your download location and launch the SolarWinds Toolset executable. The setup program has either an exe or msi extension. 3. Review the Welcome text, and then click Next. 4. Accept the license agreement on the License Agreement window, and then click Next. If you do not agree to the license agreement, click Cancel to exit the setup program. 5. Browse to a file system folder where you want to install the Toolset program files, and then click Next. The default location is \Program Files\SolarWinds\Toolset. Note: Do not install Toolset in the SolarWinds folder. 6. Click Install. At this time, nothing has been modified on your computer. If you want to change anything you designated before this window, click Back. 7. Review the Setup Status window as Toolset installs. 8. If you want to use the SolarWinds Improvement Program to send anonymous data about your Toolset usage to SolarWinds, select Yes, I wish to participate anonymously and click OK. 9. Click Finish on the Wizard Complete window.

Migrating Toolset 5 10. Provide the appropriate information on the Install Software License Key window, and then click Continue. You need a customer ID and password to successfully install the key. Note: In adherence to Microsoft security policies, Toolset cannot be installed from a remote machine with UAC turned on. Software License Key on page 5. Note: You must disable FIPS algorithms before installing SolarWinds Toolset. Click Start > Control Panel > Admin Tools > Local Security Policy >Local Policies > Security Options > Set System Cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing to disabled. Note: Toolset should be installed for All Users rather than for individual users. To install Toolset: 1. Log in to Windows as an Administrator. 2. Navigate to your download location and launch the SolarWinds Toolset executable. The setup program has either an exe or msi extension. 3. Review the Welcome text, and then click Next. 4. Accept the license agreement on the License Agreement window, and then click Next. If you do not agree to the license agreement, click Cancel to exit the setup program. 5. Browse to a file system folder where you want to install the Toolset program files, and then click Next. The default location is \Program Files\SolarWinds\Toolset. Note: Do not install Toolset in the SolarWinds folder. 6. Click Install. At this time, nothing has been modified on your computer. If you want to change anything you designated before this window, click Back. 7. Review the Setup Status window as Toolset installs. 8. If you want to use the SolarWinds Improvement Program to send anonymous data about your Toolset usage to SolarWinds, select Yes, I wish to participate anonymously and click OK. 9. Click Finish on the Wizard Complete window. 10. Provide the appropriate information on the Install Software License Key window, and then click Continue. You need a customer ID and password to successfully install the key.

6 Migrating Toolset Note: In adherence to Microsoft security policies, Toolset cannot be installed from a remote machine with UAC turned on. Software License Key After installing the program, the Toolset setup program displays the Activate Toolset window. Complete the following procedure to enable a software license activation key. To enable a software activation key: 1. Click Enter Licensing Information. 2. If the computer on which you installed Toolset is connected to the Internet, complete the following procedure. a. Click I want to activate my license over the Internet. b. Browse to http://support.solarwinds.com. c. Login to the customer portal using your CustomerID and password. d. Click License Management. e. Browse to SolarWinds Engineer's Toolset, and then locate the unregistered licenses list. f. Copy your unregistered Toolset activation key to the clipboard, and then paste it into the Activation Key field on the Activate Toolset window. g. If you use a proxy server to access the Internet, check the Proxy Server checkbox, and then type the proxy address and port number. h. Click Next. 3. If the computer on which you are installing Toolset is not connected to the Internet, complete the following procedure. a. Click I want to activate my license through the Customer Portal. b. Complete the procedure described on the Activate Toolset window to complete the registration.

Migrating Toolset 7 Uninstalling Previous Toolset Implementation To maintain license compliance, you must uninstall your previous Toolset implementation. To uninstall the SolarWinds Toolset, use the Add/Remove Programs option in Control Panel.