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2 Contents Copyright 2015 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors. SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds Worldwide, LLC and its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies. LEM 6.2 9/1/2015 i

3 Contents Table of Contents Chapter 1: Introduction 1 Chapter 2: Installing LEM 2 Basic deployment procedures 2 Chapter 3: Requirements 4 Virtual appliance minimum resource requirements 4 Desktop and reports consoles software requirements 5 Web console software requirements 5 Chapter 4: Deploying the virtual appliance 6 Preparing installation files 6 Deploying LEM using VMware vsphere 7 Supported and unsupported URLs 8 Deploying LEM using Microsoft Hyper-V 8 Supported and unsupported URLs 9 Configuring a static IP address 9 Connecting to the virtual appliance through the LEM Web Console 10 Chapter 5: Going from evaluation to production 11 Automatically applying a license key in the LEM Web Console (Internet access required) 11 Manually applying a license key in the LEM Web Console on a computer without Internet access 12 Activating the virtual appliance using vsphere/hyper-v SSH-type console 12 Chapter 6: Installing and configuring additional software for accessing the LEM Virtual Appliance 15 Resolving the LEM Virtual Appliance's hostname for use the LEM Desktop Console (optional) 15 Installing the SolarWinds LEM Desktop Console (optional) 15 Importing the SSL certificate 16 ii

4 Contents Chapter 7: Allocating resources with reservations 18 Viewing virtual appliance resources, reservations, and storage 19 LEM Reservations in the Hyper-V Console 2008 and RAM memory settings 21 Configuring processor/cpu settings for Windows Configuring processor/cpu settings for Windows Chapter 8: Installing the LEM Reports Console 22 Automatically installing LEM Reports Console from the LEM Console 22 Manually installing LEM Reports Console from downloads 22 Configuring LEM Reports Console credentials 23 Automatically installing LEM Reports Console from the LEM Console 24 iii

5 Chapter 1: Introduction SolarWinds Log & Event Manager (LEM) is a state-of-the-art virtual appliance that adds value to existing security products and increases efficiencies in administering, managing and monitoring security policies and safeguards on your network. SolarWinds LEM is based on brand new concepts in security. You can think of it as an immunity system for computers. It is a system that is distributed throughout your network to several points of presence that work together to protect and defend your network. SolarWinds LEM responds effectively with focus and speed to a wide variety of threats, attacks, and other vulnerabilities. SolarWinds LEM collects, stores and normalizes log data from a variety of sources and displays that data in an easy to use desktop or web console for monitoring, searching, and active response. Data is also available for scheduled and ad hoc reporting from both the LEM Console and standalone LEM Reports console. Some common use cases for SolarWinds LEM include the following: Correlating network traffic from a variety of sources using filters and rules. Visualizing log data in dynamic graphs, charts and other widgets. Monitoring USB mass storage device activity on network Agents. Responding to countless threats, attacks and other vulnerabilities with easy to use point-and-click and automated active responses. Searching normalized log data for events of interest. Change Management and other security-related reporting for management and auditors. 1

6 Chapter 2: Installing LEM A complete LEM deployment has three basic components: The LEM Virtual Appliance collects and processes log and event information. The virtual appliance is a virtual image of a Linux-based physical computer. Deploy the LEM Virtual Appliance using either the VMware vsphere or Microsoft Hyper-V client. The LEM Console is an interface to the LEM Virtual Appliance. This interface is deployed on the web or on a desktop. The LEM Web Console is available in a web browser after you deploy the LEM Virtual Appliance. The LEM Desktop Console is an Adobe AIR-based console that requires a separate installation on your desktop. The LEM Reports Console allows you to create reports and schedule when you to run those reports. The LEM Reports Console is separate installation on your desktop or laptop computer. Deploy these LEM components in the following order: Basic deployment procedures 1. Download the LEM Virtual Appliance image from the SolarWinds customer portal. 2. Deploy the virtual appliance in VMware vsphere or Microsoft Hyper-V. 3. Adjust the virtual appliance resources in VMware vsphere or Microsoft Hyper-V. Configure resources, reservations, and storage for the virtual appliance 4. Boot up the LEM Virtual Appliance. 2

7 Chapter 2: Installing LEM 5. Open the LEM Web Console or install the LEM Desktop Console on your computer. 6. Install and activate the LEM license to move from an evaluation to a production deployment. 7. Install the LEM Reports Console on your computer. 3

8 Chapter 3: Requirements Different sized installations may require greater or fewer resources. For detailed information on sizing and resource requirements, refer to the "Requirements" section of the Log & Event Manager Deployment Guide. Before installing, always make sure your hardware and software meet the minimum requirements. Virtual appliance minimum resource requirements Software/Hardware Virtualization platform CPU speed Memory Hard drive space Requirements 2 GHz 8 GB VMware vsphere Hypervisor ESX/ESXi 4.0 or later Microsoft Hyper-V Server 2008 R2, 2012, and 2012 R2 250 GB is advised for smaller deployments. 2.0 TB is advised for larger deployments. 4

9 Chapter 3: Requirements Desktop and reports consoles software requirements Software/Hardware Operating system, and desktop and reports consoles Windows Vista Windows 7 Requirements Windows Server 2008 and 2008 R2 Windows Server 2012 and 2012 R2 CPU Speed Memory Hard Drive Space Environment Variables Windows 8 Windows 10 1 GHz Pentium III or equivalent 1 GB 5 GB Desktop console Adobe Air 18 Ability to install all software with administrator rights Web console software requirements Software/Hardware Adobe Flash Flash Player 15 Supported browsers Requirements Internet Explorer 8 and later The web console does not run on Internet Explorer 10 on Windows Server Mozilla Firefox 10 and later Google Chrome 17 and later 5

10 Chapter 4: Deploying the virtual appliance Preparing installation files Double-click the SolarWinds Log and Event Manager.exe file to extract the application files to a folder on your desktop. The files in each executable contain the virtual appliance image to deploy SolarWinds Log & Event Manager using either VMware vsphere or Microsoft Hyper-V. Follow the prompts in the QuickStart Log and Event Manager wizard. The default deployment of the LEM Virtual Appliance uses swi-lem as the hostname and tries to pull network configurations from the DHCP server. The hostname and IP address can be changed after completing deployment. By default, LEM deploys with 8 GB of RAM and 2 CPUs on both vsphere and Hyper-V platforms. 6

11 Chapter 4: Deploying the virtual appliance Deploying LEM using VMware vsphere Note: If you are using a non-us keyboard, use SSH to input the settings. See your VMware vsphere documentation for detailed instructions on working in the vsphere interface. 1. Start the VMware vsphere Client and log on with VMware administrator privileges. 2. Deploy the OVF template. 3. Browse to select the Deploy First LEM Virtual Appliance.ova file in the SolarWinds Log & Event Manager folder on your desktop. 4. Complete the setup wizard. 5. Select the Thin Provisioned disk format. Thin provisioning offers more performance flexibility than thick provisioning, but requires more oversight than thick provisioning. Thick provisioning allows slight performance increases by dedicating physical storage space. 6. Select the network to be mapped to the network interface card. 7. Click Finish after the OVF deployment completes successfully. If a LEM deployment receives greater than 15 million events per day, its resource reservations must be adjusted. See Allocating resources with reservations and the SolarWinds Log & Event Manager Deployment Guide for information on configuring resource reservations for a large deployment. After deploying the OVF, start the virtual appliance: 1. Select the SolarWinds Log and Event Manager virtual appliance and click Play. 2. Click the Console tab. 3. To start the LEM web console, launch a web browser and enter the Web Console URL shown in the Console tab. 7

12 Supported and unsupported URLs Supported and unsupported URLs If using the hostname, add the LEM hostname or IP address into DNS. URLs that are supported IP Address here> IP Address here>:8080/lem IP Address here> Hostname here>:8080/lem Hostname here> Hostname here>:8443/lem URLs that are NOT supported IP Address here> IP Address here>:8443/lem Port 8080 is unsecure and is automatically disabled after activation has been completed. Port 8443 is always available. Deploying LEM using Microsoft Hyper-V See your Microsoft Hyper-V documentation for detailed instructions on working in the Hyper-V interface. 1. Open Hyper-V Manager and select the action to import a virtual machine. 2. Browse to open the SolarWinds Log and Event Manager folder extracted to the desktop. 3. Select the SolarWinds Log & Event Manager folder. Note: Windows 2012 R2 users should select the Virtual Machines 2012 R2 directory when importing the virtual machine. 4. Copy the virtual machine and duplicate all files. Then select the virtual machine window and import everything in it. 5. Right-click the newly created SolarWinds Log & Event Manager virtual appliance and select Settings. 6. Specify Network Adapter for a VM and save the settings. Note: If a LEM deployment receives greater than 15 million events per day, its resource reservations must be adjusted. See Configuring resources, 8

13 Chapter 4: Deploying the virtual appliance reservations, and storage and the Log & Event Manager Deployment Guide for information. on configuring resource reservations for a large deployment. 7. Select the SolarWinds Log & Event Manager virtual appliance. 8. Start the virtual appliance and connect to it.. 9. Write down the IP Address that displays after the virtual appliance starts up. 10. To start the LEM web console, launch a web browser and enter the Web Console URL shown in the Console screen. Supported and unsupported URLs If using the hostname, add the LEM hostname or IP address into DNS. URLs that are supported IP Address here> IP Address here>:8080/lem IP Address here> Hostname here>:8080/lem Hostname here> Hostname here>:8443/lem URLs that are NOT supported IP Address here> IP Address here>:8443/lem Port 8080 is unsecure and is automatically disabled after activation has been completed. Port 8443 is always available. Configuring a static IP address If DHCP is not available, you must configure a static IP address. 1. Navigate to the Console tab in the vsphere client or to Action > Connect in the Hyper-V client. 2. Arrow down to Advanced Configuration and then press Enter. 3. At the cmc> prompt, enter appliance. 9

14 Connecting to the virtual appliance through the LEM Web Console 4. At the cmc::acm# prompt, enter netconfig. 5. At the prompt, enter static. 6. Follow the prompts to configure the remaining network settings. Note: An entry is required for each prompt. Leaving blank entries results in a bad network configuration that will require the netconfig command to be run again. Connecting to the virtual appliance through the LEM Web Console Connecting to the LEM Virtual Appliance through the LEM Console requires one of the following: Connecting through the LEM Web Console in a web browser after installing the LEM Virtual Appliance. No additional installation is required. Installing, configuring connectivity, and then connecting through the LEM Desktop Console. This installation is optional. See Installing the LEM Desktop Console for more information. To connect to the virtual appliance using the LEM Web Console: 1. Launch a web browser and enter the web console URL provided during the configuration of VMware vsphere or Microsoft Hyper-V. 2. The default admin credentials automatically populate the logon dialog, so click Connect to log on. 3. Create a new password. The first time the LEM Web Console connects to the LEM Virtual Appliance, it prompts you to change your password. The password must be between 6 and 40 characters and contain at least one capital letter and one number. 4. Enter your address to use the SolarWinds Improvement Program to send anonymous data about your usage to SolarWinds. If you do not wish to participate, clear the check box. 5. Click Save. 10

15 Chapter 5: Going from evaluation to production Upgrade your evaluation version of LEM to a fully functional production version in a few basic steps: 1. Purchasing a license at SolarWinds.com. 2. Downloading the license from the SolarWinds customer portal. 3. Installing and activating the license from the LEM Web Console. or Manually installing and activating the license without Internet access. Automatically applying a license key in the LEM Web Console (Internet access required) 1. Open the LEM console and log into your LEM manager with your admin credentials. 2. Navigate to Manage > Appliances. 3. Click License on the Properties pane. 4. Select Automatic in the Type field. 5. Enter the license key in the Key field. Get your license key from the License Management page of the SolarWinds Customer Portal. 6. Enter Name, , and Phone, without dashes or dots. 7. Click Activate. 8. Click OK when the license has been activated. 11

16 Chapter 5: Going from evaluation to production Manually applying a license key in the LEM Web Console on a computer without Internet access 1. Open the LEM Console and log into your LEM Manager as an administrator. 2. Navigate to Manage > Appliances. 3. Select the License tab on the Properties pane. 4. In the License Activation pane, Select Manual as the Type field. 5. Select Copy to copy the Unique ID of this LEM Virtual Appliance. If the computer that LEM resides on does not have Internet access at all, manually copy and paste the Unique ID into a text file and save the file to a shared drive accessible from a computer that does have Internet access.. 6. On a computer with Internet access, navigate to the SolarWinds Customer Portal at 7. Select License Management and then select License Management again. 8. Under the LEM product, select Activate license manually. 9. In the pop-up window, fill in the form, pasting the LEM Virtual Appliance's Unique ID. 10. Click Generate License File to download your license file to your hard drive. If your LEM installation is on a computer with no Internet access, save the license file to a shared drive that your LEM installation can access. 11. In the LEM Console under Manage > Properties > License > License Activation, select Browse to find the downloaded license file. 12. Select Activate at the bottom of the License tab. Activating the virtual appliance using vsphere/hyper-v SSH-type console 1. On the virtual appliance, click the Console tab, and then scroll to the bottom of the page. 12

17 Activating the virtual appliance using vsphere/hyper-v SSH-type console 2. Using the arrow keys, navigate to Advanced Configuration, and then press Enter. 3. At the cmc> prompt, enter appliance 4. The prompt changes to cmc::acm# indicating you are in the appliance configuration menu. 5. At the acm> prompt, enter activate 6. Enter and validate the cmc password. 7. Select Yes to specify a Static IP (recommended), and then set the following properties: IP Address Subnet Mask Gateway Fully qualified domain name of the DNS domain DNS server IP address 8. Select Yes to specify a hostname, or No to accept the default hostname. Follow these hostname conventions when specifying a hostname: Standard hostname naming conventions must be observed. Hostname labels may contain only the ASCII letters a through z (in a case-insensitive manner), the digits 0 through 9, and the hyphen (-). Hostnames cannot start with a digit or a hyphen, and must not end with a hyphen. No other symbols, punctuation characters, or white spaces are permitted. 9. Select Yes to specify a whitelist of IP addresses that can access reports. This is the recommended setting. 10. Enter viewnetconfig at the cmc::acm# prompt to confirm the network configurations set above. To ensure secure communication between the desktop software and the virtual appliance, the SSL certificate is automatically exported from the virtual appliance 13

18 Chapter 5: Going from evaluation to production after activation is completed. Follow the prompts to export the certificate to a network share. 14

19 Chapter 6: Installing and configuring additional software for accessing the LEM Virtual Appliance Resolving the LEM Virtual Appliance's hostname for use the LEM Desktop Console (optional) The computer running the LEM Desktop Console must be able resolve the hostname of the appliance via DNS or a manual entry in the hosts file. Failing to resolve the hostname results in an inability to connect, or an unreliable communication. Configure forward and reverse DNS entries (a HOST and PTR record) for your appliance on your DNS server. When creating the DNS entries, use the default hostname or the hostname you specified during activation. If you cannot configure DNS directly on your DNS server, configure a hosts file on the computer by editing Windows\System32\drivers\etc\hosts in a text editor. Add a line space and then a line with your virtual appliance s IP address and hostname (space or tab separated). Always remember to backup your hosts file before editing it. Installing the SolarWinds LEM Desktop Console (optional) 1. Download the Log & Event Manager Console.zip file from the SolarWinds Customer Portal. 2. Extract the contents of the.zip file and double-click the LEM Console installer. 3. Click Install. 15

20 Chapter 6: Installing and configuring additional software for accessing the LEM 4. Specify your installation preferences. 5. Click Continue to begin the installation process. 6. If you did not instruct the console to open after installation, open the desktop console. 7. Accept the End User License Agreement, and then click OK. 8. Enter the IP Address or hostname of the virtual appliance and then click Connect. Note: The computer running the LEM Console must be able resolve the hostname of the appliance via DNS or a manual entry in the hosts file before you enter the hostname in the desktop console. See Resolving the LEM Virtual Appliance's hostname for use the LEM Desktop Console (optional) for more information. 9. Create a new password. The LEM Desktop Console requires that you change your LEM password after installation.the first time the LEM Console connects to the LEM Virtual Appliance, it prompts you to change your password. The password must be between 6 and 40 characters and contain at least one capital letter and one number. 10. Enter your address to use the SolarWinds Improvement Program to send anonymous data about your usage to SolarWinds. If you do not wish to participate, clear the check box. 11. Click Save. Importing the SSL certificate Note: This procedure is applicable only to the desktop console. Importing the SSL certificate in the activation is only necessary if you plan to use the Adobe AIR runtime LEM Desktop Console, instead of the web-based console which automatically imports the SSL certificate. After activation, the LEM Console connects with the virtual appliance using secure communications on port To imoort the virtual appliance CA SSL Certificate to the Certificate store: 1. Locate and double-click the certificate on the network share. 16

21 Importing the SSL certificate 2. Click Install Certificate. 3. Click Next and select Place all certificates in the following store. 4. Click Browse. 5. Select Trusted Root Certification Authorities, click OK, and then click Next. 6. Click Finish. 7. Click Yes to confirm that you trust the certificate. 17

22 Chapter 7: Allocating resources with reservations The deployment default for LEM is 250 GB. For larger deployments, 2.0 TB may be required, which is available when using VMware ESX(i) 4/5+ and Microsoft Hyper-V 2008 R-2/2012. LEM deployment requires reservations for system resources in the Virtual environment. LEM has nearly 500 connectors to receive traffic from a multitude of different devices on a network. The type of traffic varies depending upon the device sending the traffic, and the volume of traffic varies depending on audit and log settings on those devices. This volume of traffic is typically a continuous stream of traffic that fluctuates slightly due to changes in user needs, server usage, and network activity. LEM data is received by connectors, presented in the console Monitor area, passed through the rules engine for specified actions, and then pushed into a database for retrieval by the reports application or ndepth search function. To accommodate processing the data real-time, LEM requires reservations from the VM host. By default LEM deploys with 8 GB of RAM and 2 CPUs on both VMware ESX(i) and Microsoft Hyper-V platforms. When the volume of traffic exceeds 15 million events per day, reservations must be increased. See the Log & Event Manager Deployment Guide's "Introduction" and "Deployment Basic Principals" sections for details on setting the right reservations for your large, medium, or small LEM deployment. 18

23 Chapter 7: Allocating resources with reservations Viewing virtual appliance resources, reservations, and storage To view a virtual appliance's existing resources, reservations, and storage, see the Details pane in the LEM Console. The Details pane displays essential information about an appliance, such as its name, connection status, and IP address. To view the virtual appliance s details in the LEM Console: 1. In the LEM Console, navigate to the Manage > Appliances view. 2. In the Appliances grid, click to select the Manager or appliance you want to work with. 3. If the Details/Properties pane is not already open, click the open pane button at the bottom of the window. The Details pane displays information about the Manager or appliance you have selected. Field Platform CPU Reservation Number of CPUs Memory Allocation Memory Reservation Description Displays the name of the Manager platform, which can be Trigeo SIM, VMware vsphere, or Microsoft HyperV. Shows how much CPU memory has been reserved. Reserving CPU memory ensures enough resources are available for the allocated CPUs. For example, reserving 2 GB of memory ensures the virtual appliance always has 2 GB of physical memory. Defines the number of processors (or cores) allocated to the virtual appliance. Displays the maximum amount of memory the Manager can use. Set this value at or above the reservation value. Defined this value in the VM configuration. Setting memory allocation to a greater value than the memory reservation has little effect on LEM performance. Indicates how much memory has been reserved for 19

24 Viewing virtual appliance resources, reservations, and storage Field Status Name Type Version IP Address Port Description this system. Reserving memory ensures enough system memory is available when needed. Shows the Manager s or the appliance s current connection status. Displays the Manager s or the appliance s name. Indicates the appliance type, which is either Manager, Database Server, ndepth Server, Logging Server, or Network Sensor. Shows the version of the Manager or appliance software. Displays the Manager s or the appliance s IP address. Exhibits the port number the Console uses to communicate with the Manager or the appliance. For complete details on how to set resources, reservations, and storage on a vsphere virtual appliance, please refer to your VMware vsphere documentation. To view the reservation settings in vsphere: 1. Log into vsphere. 2. Select the LEM appliance from the list. 3. Click the Summary tab to view the number of CPUs. Note: The Provisioned Storage in the Resource area is the total diskspace LEM can use. At the bottom left, the CPU reservation displays 2.0 GHz. Set the limit to unlimited. 4. Select the Resource Allocation tab, and note the CPU reservation on the left and the Memory reservations on the right. 5. At the bottom right, set an 8 GB memory reservation. Set the limit to unlimited. 20

25 Chapter 7: Allocating resources with reservations The Configured amount must be at least the same value or higher than the reservation. You may see memory reservations as high as 256 GB of RAM for customers over 150 million events per day. Or verify the reservations using the SSH client: 1. Open a PuTTY session. 2. Enter the manager menu. 3. Enter the viewsysinfo command. 4. View the CPU > Reservation and the Memory > Reservation. LEM Reservations in the Hyper-V Console 2008 and 2012 For details on how to set resources, reservations, and storage on a Hyper-V virtual appliance, please refer to your Microsoft Hyper-V documentation. RAM memory settings Static ram set to 8 GB, 16 GB, 24 GB, 32 GB, 64 GB, 128 GB, 256 GB Memory Weight must to be set to High. Configuring processor/cpu settings for Windows Set the number of processors: 2, 4, 6, 8, 10, 12, 14, Set the VM reserve CPU cycles to 100%. 3. Set the Limit CPU cycles to 100%. 4. Set the relative weight for CPU to 100%. Configuring processor/cpu settings for Windows Select the Advanced tab to set view and set the details for CPU memory. 2. Set the CPU Priority to High. 3. Set the Reserve CPU cycle to 100%. 4. Set the Limit CPU cycles to 100%. 21

26 Chapter 8: Installing the LEM Reports Console The easiest way to install the SolarWinds Log & Event Manager Reports is from the Quick Start: Log and Event Manager splash screen. If your Windows security settings prevent the LEM Reports Console and the Crystal Reports Runtime combination installation, you will need to download the individual LEM Reports Console and the Crystal Reports Runtime installers from the SolarWinds Customer Portal. Automatically installing LEM Reports Console from the LEM Console 1. Click the Install Desktop Software button to download the combined LEM Reports and Crystal Reports Runtime installer. 2. Click Run. 3. Click Next. 4. Review the Requirements for Installation information and then click Next. 5. Click Begin Install to begin the installation process. 6. Click Next. 7. Click Finish to complete the desktop console installation. Manually installing LEM Reports Console from downloads 1. Download LEM-v6.2.0-Reports.zip and 22

27 Chapter 8: Installing the LEM Reports Console LEM-v6.0.1-CrystalReportsRuntime.zip. 2. Extract the installer file(s) and place each installer on the local hard drive on the computer that the reports console will be installed on. 3. Run the Crystal Runtime Installer first. a. Right-click the installer and select Run as administrator to launch the install. b. Follow the installer instructions. 4. Run the LEM Reports installer. a. Right-click the installer and select Run as administrator to launch the install. b. Follow the installaler instructions. You are now finished installing LEM Reports. For information on troubleshooting installation issues, see the LEM Reports Troubleshooting Guide. Configuring LEM Reports Console credentials 1. Right-click the Reports shortcut and select Run as administrator. You can also have the shortcut always launch as an administrator by right-clicking and selecting Properties, clicking Advanced, and checking the Run as administrator box. 2. Navigate to Configure > Managers - Credentials and Certificates 3. Enter the hostname or IP address of your LEM appliance in the Manager name field. 4. Provide the username and password for an account with Reports privileges (such as admin) that you can log into the web console with. 5. Leave the Use TLS connection? checkbox unchecked, unless you have 23

28 Automatically installing LEM Reports Console from the LEM Console run the enabletls command in the hypervisor console. 6. Click on Close and click Yes to save. 24