Information & Referral Quick Reference Guide
Index *The agencies marked with an asterisk are member of ElderHelp s Preferred Provider Network. ElderHelp has personal contact, open communication, and conducts performance evaluations with all providers in this network. Preferred Providers deliver quality programs and services with personalized customer care. All other agencies are not endorsed by ElderHelp. They are listed for information purposes only. Topic Page Information and Referral Agencies 4 Emergency Telephone Numbers 4-5 Health Insurance Related Help 5 Legal Services 5-6 Utility Assistance Services 6 Health Services 6-7 Minor Home Repair Programs 7 Financial Services 7 Senior Leisure 7-8 Senior Employment 8 Transportation 9 2
In-Home Help Agencies (caregivers) 9 In-Home Salon Services 10 Emergency Response Systems 10 Medical Equipment 10-11 Electricians 11 General Contractors 11 Rehabilitation 11 Home Delivered Meals 12 Relocation Services 12 3
Information & Referral Lines Social Services Information Dial 2-1-1 Dial 2-1-1 from your landline phone or visit 211sandiego.org for personalized information on: community services, mental health resources, MediCal/Medicare health providers, disaster relief and more. * Aging and Independence Services 800-510-2020 AIS provides services to older adults, people with disabilities and their families. Contact AIS for information on In Home Supportive services, elder abuse, cool zones and more. * Access to Independence Center 619-293-3500 This is the primary resource for San Diegans with disabilities. They provide: information and referrals, support networks, assistive technology, housing resources and more. Southern Caregiver Resource Center 858-268-4432 SCRC can help you with information, support, counseling, respite care and finding the best options for you and your loved ones free or charge. Alzheimer s Association 800-272-3900 24 hour Helpline providing information and support and finding appropriate community resources. Emergency Telephone Numbers For Any Emergency Please Contact 9-1-1 Elder Abuse 800-510-2020 Report suspected elder abuse and self neglect. 4
Access & Crisis Line 800-479-3339 24 hour crisis line, multiple languages available. Mental Health Crisis Services 619-233-4399 Provides alternatives to being admitted to a psychiatric hospital. Provide a home setting, and counseling. Assists with housing, income, etc. Domestic Violence Hotline 619-234-3164 Health Insurance Resources The Consumer Center 877-734-3258 For questions related to Medicare, Medical, Medicare Part D and more. Also, please call if you need help accessing health services or applying for benefit programs. HICAP 800-434-0222 Provides assistance and information regarding Medicare health insurance program. Medicare 800-MEDICARE/ 800-633-4227 For questions related to Medicare. Medi-Cal 800-541-5555 For questions related to this health coverage program covering low income individuals (California s Medicaid). Legal Help * Elder law and Advocacy 858-565-1392 Free legal services for individuals 60 and older. Call to schedule an appointment. University of San Diego School of Law 619-260-7470 A free legal clinic handling Landlord Tenant Disputes, SSI Appeals, Consumer Issues, Section 8 Appeals, and more. Call to schedule an appointment. 5
Legal Aid Society of San Diego 877-534-2524 Free legal help for low income residents of San Diego County. Lawyer Referral & Information Service 800-464-1529 Provides a free consultation and makes appropriate referrals to local lawyers. A service of the San Diego County Bar Association. Tenants Legal Center 858-571-7100 Provides guidance to tenants regarding legal/housing issues. There is also a 24 hour information line available at 858-571-1166. Utility Assistance Programs CARE Energy Bill Discount Program 800-411-7343 20% discount on your SDG&E bill, for low income individuals. California Telephone Access Program 800-806-1191 Free adaptive phones for the hearing and vision impaired. Alert San Diego 619-325-0356 Medical alert system Health Services In Home Support Services 800-510-2020 IHSS provides homemaker and personal care assistance to low income individuals who are in need of assistance with personal care. Heritage Mental Health Care Management 619-233-3381 Mental health care management and counseling services for seniors. Family Health Centers of San Diego 619-515-2300 Accepts a range of insurance plans and fee s are determined on a sliding scale basis. San Diego Hospice & Palliative Care 619-688-1600 For end of life care and support and bereavement services. 6
St. Paul s PACE 619-677-3800 A non-profit Program of All-Inclusive Care for the Elderly (PACE) health plan for lowincome seniors age 55 and older. Minor Home Repairs SDG&E Energy Team 866-597-0597 Minor home repairs and weatherization projects at no cost. Interfaith 760-489-6380 x 225 In North County only. Minor home repair and smoke detectors free of charge. Jewish Family Services 858-637-3354 May assist with minor home repairs. Must be 60+ and live within service area. Financial Services Social Security 800-772-1213 Call for Social Security questions or to locate a local office near you. Revisions Resources 619-281-6400 A local non-profit agencies that educated consumers about reverse mortgages. SSI Advocacy Program 619-471-2600 x 1 For questions and assistance with Supplemental Security Income. Senior Leisure Senior Citizen Services- City of SD 619-236-6906 Call to learn about local activities, field trips, dances, and more. Friendship Line for the Elderly 800-971-0016 Offers emotional support 7 days/week from 8am to 8pm. 7
* Senior Community Centers 619-235-6572 Gary and Mary West Senior Wellness Center downtown provides opportunities for socializing and participating in activities. Other services include congregate meals, physical, mental health and social services. Senior Companions Program 858-483-4007 This program offers companionship to seniors from seniors. Senior companions are given a tax free stipend and travel reimbursement. Retired and Senior Volunteer Program 858-505-6399 RSVP facilitates matches between local agencies and volunteers. Many placements available. Volunteers opportunities for seniors 55+. OASIS Lifelong Learning 619-574-0674 OASIS offers a very wide variety of classes and trips. Call to have a catalog of classes sent to you. Senior Community Centers 619-235-6572 Offers a wellness center, home delivered meals, and information & referral. Senior Employment Community Options 858-565-9870 Support for people with developmental disabilities and help seniors with employment. Must be a low income senior to participate. Senior Companion Program 858-483-4007 Help provide other seniors with companionship and transportation. Receive travel reimbursement and an hourly stipend. 8
Transportation FACT 888-924-3228 FACT provides a comprehensive list of transportation services (private and through social service agencies). This information can be accessed through their website at www.stridesd.org. In-Home Help * Keepsake Companions 858-371-1437 Provides care givers to assist with light housekeeping, shopping & errands, meal preparation and personal care needs. * Senior Helpers 619-450-4686 Provides assistance with personal care needs as well as shopping, errands, and housekeeping. Live-in care givers also available. Member of ElderHelp s Proferred Provider Network. * Comfort Keepers 619-795-6036 In-home companionship and care services to assist with meal preparation, housekeeping, laundry and personal care needs. Also provides respite care for caregivers. * Mission Home Health 760-707-9250 Works with you and your physician to develop a plan of care to meet specific needs. Medicare certified. Will accept Medi-Cal and private insurances. 9
In-Home Physicians * Home Physicians Medical Group 858-279-1212 Services include urgent care visits, detailed physical exams, x-rays, EKG s, immunizations, diabetic care, lab tests, minor surgical procedures and follow up visits. Medicare, Medi-Cal, PPO insurances and private pay accepted. * Visiting MD 760-480-4310 Board certified physicians and technicians to your home. Accept Medicare, PPO and private pay. In-Home Salon Services * Lori s In Home Salon Services 858-274-1539 Provides salon services for women and men. Emergency Response Systems * Alert San Diego 619-325-0356 Provides electronic emergency response devices, monitoring devices and home safety alert systems. Medical Equipment * San Diego Homecare Supplies 619-667-3700 Carry a complete line of products including lift chairs, scooters, walkers, wheelchairs, bathroom safety equipment, post-mastectomy products, compression garments and 10
more. Provide personalized advice, professional fittings, home deliveries, and equipment rentals. Will bill insurance. Electricians * JW Electric 619-708-4857 Specialize in electrical wiring of buildings, stationary machines and related equipment. Handles the installation of new electrical components or the maintenance and repair of existing electrical infrastructure. General Contractors * Grondin Consturction 858-349-9001 Certified Aging-in-Place specialists who provide home modifications including grab bars, roll-in showers, easy grip controls, stair lifts, ramps, handrails and hall widening. Rehabilitation * Challenge Center 619-667-8644 Offers a wide array of services focused on improving health, function and quality of life. Services include adapted fitness training, aquatics fitness (in warm water), circuit training, physical therapy and more. 11
Home Delivered Meal * Meals on Wheels 619-295-9501 Offers choice of one or two nutritious meals provided 7 days a week (including holidays). * Susan s Healthy Gourmet 760-251-7715 Provides fresh, nutritionally balanced, and calorie-controlled meals. Vegetarian options offered. Meals for breakfast, lunch and dinner are available. Relocation * Senior Move Masters 760-942-4525 Works with seniors and their families with planning and packing, moving and resettling senior into new residence. 12