Bizz Club. Your loyalty rewarded with gifts Vera H. Your Loyalty Program. Personal Fitness Trainer



From this document you will learn the answers to the following questions:

What is the reward for loyalty?

What program is the Bizz Club?

How much money does a Bizz Club member spend on their Belgacom and Proximus service?

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Transcription:

Bizz Club Your Loyalty Program Your loyalty rewarded with gifts Vera H. Personal Fitness Trainer

Exclusively for loyal customers of Belgacom Welcome! Contents Your Bizz Club advantages Saving points 4 - Base points - Bonus points Gifts 8 Events 10 Partners 12 Manage your Bizz Club Easily and quickly via your e-services or via 1910 14 Bizz Club Your Loyalty Program We are pleased to do something extra for our loyal business customers. With Bizz Club, you are always a winner. With your Belgacom and/or Proximus bill, you automatically save points, which you can then redeem for gifts for you, your family or your business. In addition, you regularly receive invitations to events and/or special offers. Bizz Club is our way of thanking you, as an independent or small business owner, for your loyalty. Brochure valid through 31 December 2013. 2 3

Your Bizz Club advantages 1. Saving points has never been so easy Choose from great gifts, even faster As a Bizz Club member, you automatically save points through your Belgacom and/or Proximus bill. Every euro you spend brings you closer to your favorite gift! Every bill provides you with base points. How many points do you save with your Belgacom and/or Proximus bill? You automatically earn points for every euro spent on your bill. We call these base points, which are awarded to you on the basis of the bill amount, excluding VAT. You receive 2, 3 or 4 points per euro, depending on your status. Saved points remain valid for two years. Welcome Silver Gold 2 points/ 3 points/ 4 points/ Platinum Exclusive extras to reward your loyalty You obtain the Platinum status if your bill amounts to 600 or more per month. You receive 2 points per euro spent. In addition, you receive a more comprehensive advantages package with invitations for exclusive events and an expanded offering of great gifts. Belgacom and Proximus? More services? It s more advantageous for you! Do you have more than one mobile number and/or multiple Proximus and Belgacom services? Then we automatically count all the Bizz Club points together. That way, you save for great gifts even faster. 4 5

Your Bizz Club advantages Bonus points so that you can save more, even faster You deserve a bonus! Take advantage with these six tips 1. Opt for practical Belgacom and Proximus products and services You receive bonus points each time you activate a service. 2. Increase your Bizz Club member status As a Bizz Club member, you are assigned Welcome, Silver or Gold status. When you have enough points to attain a higher status, you receive bonus points. If you move from Welcome to Silver, you receive 1,500 points. And when you move from Silver to Gold, you receive another 4,500 points. 3. Request the Beobank Belgacom World MasterCard You receive 1,500 bonus points as a welcome gift. During the first three months, you receive 4 bonus points per euro spent. At the end of this period, you receive 2 bonus points per euro spent. If you pay with your card in a Belgacom Center or via the Belgacom e-shop, you receive 10 bonus points per euro spent. 4. Make purchases in a Belgacom Center or via the e-shop at www.belgacom.be Buy a mobile, Smartphone, fixed telephone or tablet in a Belgacom Center or via the e-shop. Send your bill or proof-of-purchase by e-mail to club@belgacom.be or post it to Belgacom Loyalty, Bolwerklaan 21, Box 22, 1210 Brussels. The next month, you will receive 3 bonus points for each euro of the purchase amount (excluding VAT). 5. Set up a direct debit to pay your Belgacom and/or Proximus bill A practical and quick process that earns you 250 bonus points. 6. Remain a Bizz Club member Bizz Club rewards you with a loyalty bonus, depending on the number of years that you are in the loyalty program. During the first two years, you receive 300 bonus points. From years three to six, you receive 600 bonus points, and if you have been a member for more than six years, we give you 1,200 bonus points. Bonus points at special moments These moments merit a nice little extra. We like to surprise you on your birthday. 6 7

Your Bizz Club advantages 2. You can choose from these different gifts, for you and your business With pleasure! Calling minutes for your fixed telephone Valid for fixed networks, only during peak hours Calling minutes for your mobile Valid for all networks (peak and off-peak hours) Need more inspiration for gift ideas? Discover our complete catalog on www.belgacom.be > My e-services > My Advantages > My Bizz Club Activate your free calling minutes? Call 1910 and automatically exchange your points via the menu Pictures are not binding. 8 9

E.R. / V.U.: Mémorial Van Damme asbl / vzw Memorial Van Damme Avenue de Marathon 119 A / Marathonlaan 119 A 1020 Bruxelles / 1020 Brussel Your Bizz Club advantages 3. Bizz Club: enjoy unforgettable events We would like to thank you for your loyalty as a Bizz Club member by inviting you to special events. Win tickets to concerts, movie premieres, sporting events, etc. Enjoy, because sometimes you have to relax 07.09.2012 TICKETS: 02 478 20 25 www.belgacommemorialvandamme.be Sporting events Music Entertainment Platinum Enjoy exclusive outings with Bizz Club As a Platinum member, you receive invitations on a regular basis, exclusively for our business customers. Don t miss a single invitation Would you like to receive invitations to special Bizz Club events? Or participate in contests where you can win valuable tickets? Send us your e-mail address via the Belgacom e-services and we will keep you informed. 10 11

Your Bizz Club advantages 4. Special advantages for you and your business: the Bizz Club partner advantages Bizz Club also offers you great discounts and interesting offers. Bizz Club partners enjoy spoiling you. Want to choose a free pair of glasses? Purchase kitchen articles or a book online? Order concert tickets with a discount? Or follow a course? It is so much cheaper for you as a Bizz Club member. Receive extra points with Beobank: - 10 points per euro spent at a Belgacom Center or at www.belgacom.be - Everywhere else: 4 points per euro spent during the first three months, and after that, 2 points per euro spent. Credit opening* on condition of file acceptance. Go to www.beobank.be/belgacomclub for all the terms and conditions or call 0800 1 6000. *Financial institution: Beobank NV/SA, Member of Crédit Mutuel Nord Europe, Gen. Jacqueslaan 263g, 1050 Brussels, VAT BE 0401.517.147 RPR Brussels, IBAN BE 77 9545 4622 6142, BIC CTBKBEBX. Note: borrowing money also costs money. Fun weekends/trips for the whole family at a super advantageous price. www.weekendesk.be/belgacom Receive now 50% discount on the official study material for secondary school, issued in one package of concise study videos. Offer valid for all formulas. www.wezoozacademy.be/belgacom-club You benefit from further discounts and exclusive offers with our partners Enjoy 15% discount on all products via this website for exclusive gastronomic ingredients, delicacies and a unique wine selection. www.belgacom.purewoutbru.com Get a trendy Hans Anders frame for free or get a discount equivalent to a Hans Anders frame, and get also a 15% discount on the glasses. Or choose a 5 voucher valid for lenses in the webshop. www.hansanders.be/belgacomclub Receive 5 discount on the concert tickets that you reserve via SMS at Proximus Go for Music. The special discount of 10 also applies for combi-tickets for some festivals. www.proximusgoformusic.be Want more information about the Bizz Club partners? www.belgacom.be > Customer Advantages > My loyalty rewarded > Bizz Club Receive up to 1,000 bonus points when you reserve a trip via Jetaircenter. Go to a Jetaircenter near you and give your Bizz Club membership number when booking your trip. Offers valid through 31 December 2013. 12 13

Manage your Bizz Club 5. How do you stay informed of gifts, advantages and your Bizz Club status? Manage your points online Via your e-services Log in via the e-services on www.belgacom.be. Click on My Advantages What can you do on your e-services? You can view your status and most recent points balance. You can see the expiration date of your points. You can exchange your points and choose from the most detailed catalog. Via 1910 Call our customer service on 1910 (toll-free with your mobile or fixed line) From Monday to Saturday, 8:00 to 20:00. Why call 1910? You can find out your points balance. You can exchange your points for free calling minutes via the menu. Your free minutes are available to you within 24 hours. Still no access to the e-services? It s the easiest way to manage your Bizz Club points. Visit www.belgacom.be > My e-services > You know how many points you have saved on a specific date. > You get a complete overview of all the gifts. > You can decide at any moment to exchange your points. Have fun! Good to know! You get back 10% of your exchanged points when you choose a gift from our gift catalog via the e-services. Only the manager of the customer account can access Bizz Club online. 14 15

Bizz Club rewards your loyalty as a business customer all year long For more information and the general terms and conditions, please visit www.belgacom.be > Customer Advantages > My loyalty rewarded > Bizz Club or contact the Bizz Club customer service at the toll-free number 1910 via your mobile phone or fixed line (from Monday to Saturday, 8:00 to 18:00). Belgacom SA under public law, Bd du Roi Albert II 27, B-1030 Brussels, VAT BE 0202.239.951 Each day more opportunities