2013 Management Compensation Report for Not-for-Profit Organizations

2013 Management Compensation Report for Not-for-Profit Organizations CONDUCTED BY: PRM CONSULTING GROUP SEPTEMBER 2013 1814 13TH STREET, NW WASHINGTON, DC 20009 (202) 745-3700 WWW.PRMCONSULTING.COM

People Really Matter A Fully Integrated Complement of HR Solutions and People Strategies 2013 Management Compensation Report Not-for-Profit Organizations September 2013 Data Effective July 1, 2013 Copyright 2013 by PRM Consulting Group, Inc. All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage and retrieval system, without permission in writing from the publisher.

Table of Contents I. Introduction Page A. Overview... 1 B. Survey Respondents... 1 Table 1: Listing of Survey Respondents... 3 Table 2: Profile of Survey Respondents... 16 II. Survey Methodology A. Data Collection and Analysis... 17 B. Explanation of Terms... 17 III. Compensation Data Reported A. Total Cash Compensation Highlights... 19 Table 3: Summary of Total Cash Compensation Reported for Survey Positions... 21 Table 4: Summary of Base Salaries Reported for Survey Positions... 23 Table 5: Summary of Salary Ranges Reported for Survey Positions... 25 B. Individual Position Summary Tables... 27

Table of Contents Page IV. Total Compensation Practices Data Reported A. Salary Administration... 130 B. Retirement Benefits... 132 C. Medical Benefits... 133 D. Dental Benefits... 134 E. Life Insurance Benefits... 134 F. Sick Leave and Disability... 134 G. Other Benefits... 135 H. Paid Time Off... 135 I. Variable Pay... 136 J. Board of Directors... 136 Table 6: Summary of Compensation Practices... 137 V. Benefits and Perquisites Data Reported... 153 Table 7: Summary of Benefits and Perquisites Provided... 154 VI. About PRM Consulting Group... 158

I. Introduction A. Overview This is the 32 nd edition of the annual survey report of management positions in not-forprofit organizations. The survey collected and tabulated total cash compensation (base salary plus other additional cash) and salary range data on a total of 100 positions. This year s survey includes seven new positions: Human Resources Director Federal Lobbyist State Lobbyist Top Business Development Executive Business Development Manager Chapter/Affiliate Relations Position e-learning Manager Additionally, we redefined the government relations positions to distinguish between lobbyists and non-lobbyists. The prevalence of special benefits and perquisites was surveyed for Top Executive and Deputy Executive Officer positions as well as for other positions at the top staff and department staff levels, while compensation practices data were surveyed by organization type. The compensation practices section covers salary administration practices as well as broad-based employee benefits, and this section has been expanded this year to include information on dental, life insurance, disability, and other benefits. Also covered in this section are retirement plans, medical benefits, paid time off, variable pay, and board practices. The report includes individual summary tables for all positions covered in the survey. The tables contain base salary statistics for each position reported by total respondents, geographical location, organization type, organization budget, total employees, and time in position. B. Survey Respondents This year s survey questionnaire was completed and returned by a total of 400 organizations. Of the total respondents, 292 organizations (or 73% of them) also participated in the 2012 survey. 1

I. Introduction The names of the survey respondents are listed in Table 1 in alphabetical order by type: Trade associations represent companies, industries or other organization groups. Professional associations represent individuals associated with specialized occupations. Educational organizations provide and/or promote educational activities. Health and social welfare organizations provide and/or promote public health and social welfare services. Other associations represent organizations that fall into more than one category or survey respondents not included in the above categories. Table 2 contains a profile of the survey respondents. Most survey respondents (76 organizations, or 19%) are located in Washington, DC. Virginia (representing primarily the Northern Virginia area) represents the second largest group of this year s survey respondents (approximately 15% of total). Professional associations are the largest group by organization type, representing 35% of all respondents. Most respondents have annual budgets of $60 million or more, or a staff size of more than 250 employees. The following table provides a breakdown, by state, for each geographic region utilized in the survey. Organizations headquartered in Virginia, Maryland, Washington DC, New York City and the Chicago area are placed in their own categories and are excluded from the larger regions. * * * * * * * * * * * * * * * The continued success of this survey would not be possible without your organization s participation. We appreciate both those organizations that have supported this endeavor from its inception, as well as new survey respondents, and we hope that the survey is helpful in your organization s compensation planning. 2

II. Survey Methodology A. Data Collection and Analysis On-line survey questionnaires were used to obtain the requested compensation data, and respondents were asked to report annual base salaries data as of July 1, 2013. Other cash compensation data were requested for cash payments made at the end of the most recently completed fiscal year. Compensation data was submitted by survey respondents for a total of 14,686 employees. The submitted data were then reviewed for accuracy and completeness. The compensation data were processed and tabulated to generate the reported summary statistics. To ensure the confidentiality of individual respondents, no compensation data are reported if fewer than three observations were included in the variable breakdowns. Only the mean and median are reported for three or four observations. B. Explanation of Terms 1. CASH COMPENSATION Base Salary represents the current annual base salary reported for each survey position as of July 1, 2013. Total Cash Compensation represents the sum of the current annual base salary plus any other cash compensation provided to position incumbents during the most recently completed fiscal year. Salary Range represents the average salary opportunities, including salary range minimum, midpoint and maximum, reported for each position during the current fiscal year. Number of Organizations represents the number of respondents that reported matches to each survey position. Number of Incumbents represents the total number of full-time employees reported for each survey position by the responding organizations. 17

II. Survey Methodology Low represents the lowest actual compensation figure reported. 25 th Percentile represents the compensation figure above which 75% of all reported compensation figures fall. Mean represents the simple average of all compensation figures reported. Median (50 th Percentile) represents the compensation figure above and below which half of all reported compensation figures fall. 75 th Percentile represents the compensation figure above which 25% of all reported compensation figures fall. High represents the highest actual compensation figure reported. 2. SUPPLEMENTAL BENEFITS AND PERQUISITES Total Number of Organizations represents the number of survey respondents reporting any benefits and perquisites information for the surveyed position or position level. Supplemental Benefits and Perquisites represents benefits and/or non-cash compensation provided to selected positions in addition to the broad-based benefits generally available to all employees. Percentage of Survey Respondents Reporting represents the number of organizations checking the specific supplemental benefits or perquisites surveyed for a given position, divided by the number of organizations that reported at least one benefit or perquisite for that position or position level. 18

III. Compensation Data Reported A. Total Cash Compensation Highlights This section summarizes cash compensation data reported for the survey positions. It includes summary statistics on the actual total cash compensation and base salary data reported for each position. This section also contains the reported position salary range data. Table 3 contains the total cash compensation data reported for each survey position. The statistics include the lowest and highest actual total cash compensation data reported for each position. The mean total cash compensation reported for the Top Executive Officer by all respondents is $395,785, while the reported median is $320,900. Last year, the reported mean and median for the position were $380,100 and $304,500; this represents an increase of 4.1% at the mean, or an increase of 5.4% at the median. The actual total cash compensation reported for the Top Executive Officer ranges from a low of $74,900 to a high of $1,650,000. The mean total cash compensation reported for the five highest paid staff positions (excluding the Top Executive Officer) is as follows: Highest Paid Positions Mean Total Cash 1. Deputy Executive Officer $241,727 2. Top Legal Position/General Counsel $248,400 3. Top Medical Services Position $215,222 4. Top Strategic Initiatives Executive $195,112 5. Top Public Education Position $189,732 19

III. Compensation Data Reported The summary of the base salary data reported for survey positions is contained in Table 4. This table also identifies the number of reported incumbents and their mean tenure (time in position) for each position. Because organizational structures vary, in some cases, more than one incumbent was reported by survey respondents for the top staff position. Typically, this is a single-incumbent position within an organization. There are often only incremental differences between the reported base salary and total cash compensation, because the use of variable pay opportunities are more limited within the not-for-profit sector relative to similar positions in for-profit companies. However, the survey results indicate variable pay is continuing to gain popularity among not-for-profit organizations. This year, additional cash compensation was reported for all 100 positions included in the survey. For all survey respondents, the difference between the mean total cash and base salary reported for the Top Executive Officer and the five next highest paid positions is shown below: Highest Paid Positions % Difference: Mean Total Cash vs. Base Salary 1. Top Executive Officer 10.1% 2. Top Legal Position/General Counsel 4.6% 3. Top Medical Services Position 0.6% 4. Deputy Executive Officer 4.5% 5. Top Strategic Initiatives Executive 2.1% 6. Top Administrative Position 5.6% Table 5 provides a summary of salary range data and identifies the number of organizations reported for each position. Approximately 93% of the survey respondents reported salary range data this year. 20

III. Compensation Data Reported B. Individual Position Summary Tables Individual summary tables for each survey position begin on page 30 and are listed below. The tables provide detailed base salary data reported by geographical location, organization budget, organization type, total employees and time in position. Survey Position Page 1. Top Executive Officer 30 2. Deputy Executive Officer 31 3. Chief of Staff 32 4. Board/Committee Administrator 33 5. Executive Assistant 34 6. Top Administrative Position 35 7. Top Financial Position 36 8. Accounting Manager 37 9. Top Information Technology Position 38 10. Network Manager 39 11. Database Manager 40 12. Website Developer 41 13. Webmaster 42 14. Help Desk/Information Technology Position 43 15. Office/Facilities Manager 44 16. Top Human Resource Position 45 17. Human Resource Director 46 18. Human Resource Manager 47 19. Top Legal Executive/General Counsel 48 20. Senior Staff Attorney 49 21. Staff Attorney 50 22. Paralegal 51 23. Top Governance Position 52 24. Top Field Services Position 53 25. Regional Office Head 54 26. Field Services Manager 55 27. Top Government Relations Position (Non-Lobbyist) 56 28. Federal/State Relations Position (Non-Lobbyist) 57 29. Top Federal Lobbyist 58 30. Federal Lobbyist 59 31. State Lobbyist 60 32. Top International Relations Executive 61 33. Legislative Network Position 62 34. Regulatory/Legislative Specialist 63 35. PAC Position 64 27

III. Compensation Data Reported Survey Position Page 36. Top Political/Social Policy Position 65 37. Top Communications Position 66 38. Public Relations Manager 67 39. Public Relations Position 68 40. Top Editorial Position 69 41. Managing Editor 70 42. Senior Editor 71 43. Editor 72 44. Assistant/Associate Editor 73 45. Art Director 74 46. Graphic Designer 75 47. Production Manager 76 48. Production Position 77 49. Fulfillment Position 78 50. Information Services Position 79 51. Top For-Profit Subsidiary Executive 80 52. Top Foundation Executive 81 53. Grant Proposal Manager 82 54. Grant Position 83 55. Top International Development Executive 84 56. Top Marketing Position 85 57. Top Strategic Initiatives Position 86 58. Top Business Development Executive 87 59. Business Development Manager 88 60. Marketing Position 89 61. Sales Position 90 62. Advertising Position 91 63. Top Membership Position 92 64. Member Relations Position 93 65. Chapter/Affiliate Relations Position 94 66. Call Center/Member Service Manager 95 67. Senior Call Center/Member Service Representative 96 68. Call Center/Member Service Representative 97 69. Membership Records Position 98 70. Registrar 99 71. Top Constituency Relations Position 100 72. Top Convention/ Meetings/Trade Show Position 101 73. Convention and Meetings/Trade Show Manager 102 74. Exhibit Manager 103 75. Exhibition Sales Position 104 28

III. Compensation Data Reported Survey Position Page 76. Program Planner 105 77. Meetings Planner 106 78. Top Program Position 107 79. Senior Program/Section Manager 108 80. Program/Section Manager 109 81. Program Staff Position 110 82. Program Assistant 111 83. Top Volunteer Program Position 112 84. Top Professional Education Position 113 85. Professional Education Manager 114 86. e-learning Manager 115 87. Professional Development Position 116 88. Top Public Education Position 117 89. Top Medical Services Position 118 90. Professional Certification Position 119 91. Top Statistician 120 92. Top Scientific/Technical Research Position 121 93. Research Position 122 94. Top Engineering Position 123 95. Research Manager 124 96. Standards Development/Technical Services Position 125 97. Top Development Position 126 98. Regional Development Position 127 99. Major Gifts Position 128 100. Fundraising Position 129 29

Top Executive Officer Responsible for directing the daily work activities of the organization. Accountable for the successful execution of organizational programs, policies and procedures. Responsible for overseeing the effective utilization of the organization's financial and human resources. This is the top paid staff position reporting to the Board of Directors. Number Number Annual Base Salary Organi- Incum- 25th 75th zations bents Percentile Mean Median Percentile A. SUMMARY 372 372 $ 225,000 $ 359,389 $ 303,449 $ 430,000 B. Geographic Location Virginia Maryland Washington, DC New York City Chicago Area Northeast Midwest South West C. Organization Type Trade Association Professional Association Educational Organization Health & Social Welfare Org. Other D. Organization Budget Less than $1.5 mm $1.5 mm - $3.9 mm $4.0 mm - $7.9 mm $8.0 mm - $15.9 mm $16.0 mm - $29.9 mm $30.0 mm - $59.9 mm $60.0 mm or More SEE FULL REPORT FOR RESULT DETAILS E. Total Employees Fewer than 15 15-34 35-59 60-99 100-249 250 or More 30

IV. Total Compensation Practices Data Reported This section summarizes compensation practices data reported by the survey respondents. Table 6 contains detailed results of common practices in salary management, pensionable earnings limits, retirement and savings plans, medical benefits, paid time off, variable pay, and board of director compensation practices. A. Salary Administration Approximately 85% of the survey respondents reported using salary ranges. Of the respondents utilizing salary ranges, most use traditional ranges and review them once a year. Salary range and salary increase budgets are reported for only those organizations which have not frozen their budgets ( zero values not included ), as well as for all organizations including those with frozen budgets ( zero values included ). As economic conditions have improved, the number of organizations implementing or anticipating frozen salary range adjustments or increase budgets continues to decline. About 31% of all survey participants reported freezing salary ranges for the most recent fiscal year, but only 24% of them anticipate freezing salary range adjustments next year. Approximately 12% of all survey respondents reported no salary increases were implemented for staff levels below the top executive officer, but about 28% of them reported freezing the top executive s salary increase during the most recently completed fiscal year. For next year, the percentage of organizations planning a salary freeze for staff positions remains relatively flat at approximately 12% of all survey respondents, whereas only 17% of them reported they anticipate freezing the top executive s salary next year. About 44% of all survey respondents reported utilizing some form of job evaluation plan to value their positions internally relative to each other. 130

IV. Total Compensation Practices Data Reported The table shown below indicates the number of survey respondents reporting any increase amounts for salary range and salary increase adjustments, as well as the number of organizations with frozen budgets. Number of Orgs. Reporting Survey Question All Orgs. Increase > 0% Increase = 0% Most recent salary range adjustment 135 93 42 Next planned salary range adjustment 123 93 30 Most recent salary increase: Top Executive 291 228 63 Management 294 264 30 Other Exempt 293 259 34 Nonexempt 288 252 36 Next planned salary increase: Top Executive 290 241 49 Management 290 255 35 Other Exempt 290 255 35 Nonexempt 284 245 39 Five-Year Salary Increase Trends The following graphs display five-year trends for top executive salary increases, salary increases for other employees, and salary range adjustments. The figures represent average percentages reported for this year and in previous survey reports in each respective year. Salary increase adjustments for other employees represent the combined averages for management, other exempt and nonexempt staff levels combined. (Note: All figures exclude zero values.) 6% Average Top Executive Salary Increases 5% 4% 3% 2% 4.7% 3.7% 4.4% 4.2% 4.0% 1% 0% 2009 2010 2011 2012 2013 131

IV. Total Compensation Practices Data Reported 5% Average Salary Increase Adjustments All Other Employees 4% 3% 2% 1% 4.0% 3.0% 2.9% 3.1% 3.1% 0% 2009 2010 2011 2012 2013 5% Average Salary Range Adjustments 4% 3% 2% 3.5% 3.0% 2.9% 2.2% 2.9% 1% 0% 2009 2010 2011 2012 2013 B. Retirement Benefits About half of all survey respondents offer more than one type of retirement or savings plan. The plans most commonly provided are 403(b) and 401(k) plans, reported by 52% and 43% of all respondents, respectively. Approximately 20% of all survey respondents reported a defined benefit plan. Of those survey respondents who reported a defined benefit plan: About two-thirds of them continue to make contributions to the plan; and 132

IV. Total Compensation Practices Data Reported Approximately 28% have either frozen the plan for all future contributions, or it is frozen for employees hired after a specific date. For those survey respondents who reported a defined contribution plan(s): The plan typically includes a provision for immediate vesting of employer contributions; The average maximum employer contribution is 7.7% of base salary; and Most organizations provide a 100% match on employee contributions. About 68% of all survey respondents reported they provide restoration or supplemental retirement benefits for certain highly compensated employees. Typically, organizations utilize a 457(b) plan, the goal of the plan is to restore lost benefits only (i.e., to make up for the difference between IRS mandated earnings limits $255,000 for 2013 and actual executive pay), and most plans do not include a tax gross up. C. Medical Benefits Preferred provider organization (PPO) plans are the most commonly provided option, reported by 74% of all respondents. Health maintenance organization (HMO) plans are the second most commonly provided option, reported by 40% of all respondents. About half of all survey respondents offer more than one type of medical plan. Approximately 61% of survey respondents reported they have taken certain steps to control medical costs during the past year typically by increasing required employee contributions toward the premium and/or adopting higher deductibles or out-of-pocket limits. 133

IV. Total Compensation Practices Data Reported Among those organizations that offer retiree medical benefits, the plan typically includes an age and/or service requirement for employees to be eligible. D. Dental Benefits Most survey respondents (73%) offer dental benefits through a dental PPO plan. Little variation was reported in deductibles, with a median amount of $50 and $150 for individual and dependent coverage, respectively. The maximum annual benefit and maximum lifetime orthodontia benefit were each reported as $1,500 at the survey median, overall. E. Life Insurance Benefits Life insurance benefits are typically provided as a multiple of base salary, and the average multiple reported was 1.8x base salary. For those organizations that provide life insurance as a flat dollar amount, trade associations provide a noticeably higher benefit than all other organizations. The policy typically does not include coverage for dependents. F. Sick Leave and Disability Benefits About two-thirds of all respondents indicate they provide paid sick leave benefits, and the maximum annual allowance and maximum carry-over/ accrual is 10 and 30 days at the survey median, respectively. Among those organizations providing short-term disability, the plan typically provides between 60% and 67% of weekly earnings for an average of 18 weeks. Long-term disability benefits usually replace between 60% and 67% of monthly earnings, to a maximum average amount of $9,181 per month. 134

IV. Total Compensation Practices Data Reported G. Other Benefits Slightly over 80% of all survey respondents offer a flexible spending account or Section 125 plan to help employees cover certain medical, dental, or dependent care expenses. However, most of these plans do not permit employees to cash out or exchange coverage for different benefits. Approximately 61% of survey respondents reported they provide tuition reimbursement or education assistance benefits. Typically, employee eligibility is determined based on position level, the plan reimburses for tuition plus books and fees, and the average maximum benefit is $3,450 per year. H. Paid Time Off Overall, survey respondents typically provide an average of 10 paid holidays and two floating holidays per year, with maximum annual carryover of 23 days and a maximum total accrual of 39 days. Paid time off is most commonly allocated to employees based solely upon length of service, but many organizations determine paid leave based on both service and position level. Median annual vacation accruals vary somewhat based on position level; while executive management employees typically accrue a higher number of days during their first year, there is little difference in the maximum accruals based on service requirements. Only 21% of survey respondents reported they utilize a PTO plan that combines paid sick leave, vacation, holidays, and personal leave. 135

IV. Total Compensation Practices Data Reported I. Variable Pay About 47% of all survey respondents indicate they provide some form of annual variable pay opportunity to their employees. Discretionary bonuses and annual incentives were reported by 68% and 37% of these organizations, respectively. Regardless of the plan types utilized, most organizations reported that all their employees are eligible to participate in one of the plans. Overall, survey respondents reserve an average of 4.6% of their payroll for variable pay awards each year; trade associations reserve a higher proportion of their payroll than other organization types. The typical annual payments (as a percent of base salary) range from 19% of base salary for top executives to 4.8% of base salary for staff positions, on average. J. Board of Directors Survey respondents typically reimburse their Board members for meeting expenses, and there is typically no cap on reasonable expenses associated with attending Board meetings. However, there is usually no reimbursement provided for office, secretarial, or spouse travel expenses. The average Board term is three years, and Board members typically attend four meetings per year. 136

V. Benefits and Perquisites Data Reported Table 7 contains a listing of the prevalence of the supplemental benefits and perquisites provided by all respondents as well as by organization type. Not all survey respondents reported perquisites data. Specifically, a total of 240 organizations (or 60% of all survey respondents) reported any benefits and perquisites data. The organization counts at the bottom of each page indicate the total number of survey respondents reporting any perquisites information, and the percentage figures represent the prevalence of the surveyed item as a percent of the total number of organizations reporting at the bottom of each page. The most common benefits/perquisites reported for the Top Executive Officer are professional association memberships, an employment contract, parking, and supplemental retirement. These benefits were reported by more than half of all survey respondents for this position. Among the 124 survey respondents who reported pay data for the Deputy Executive Officer, 114 of them (or 84%) also reported additional benefits and perquisites for this position. The Deputy Executive Officer is most commonly provided professional club/association memberships and parking, reported by 45% or more of survey respondents. Supplemental benefits and perquisites are less common for top staff and department staff positions, since these benefits are often provided to the top executive officer only, or to the top executive plus other selected officer positions. For Top Staff Positions, 50% of them are provided professional club/association memberships and 29% receive paid parking. For Department Staff Positions, 36% of survey respondents reported they may receive professional club/association memberships, and 18% of them are eligible for paid parking. 153

VI. About PRM Consulting Group PRM Consulting Group, Inc. (PRM) provides a fully integrated complement of consulting services tailored to meet our clients human resource management needs. We focus on each client and work collaboratively with them to maximize employee performance and improve organizational efficiency. We create the strategies and solutions to assist clients in attracting, retaining and engaging the caliber of employee talent necessary to achieve their mission and objectives. Our philosophy is to provide advice and counsel which places the client s interests first. PRM accepts only those assignments that we are fully qualified to perform. We seek to deliver the highest possible quality services in helping clients maximize their people resources. PRM was formed in 1999 by experts from some of the world s top consulting and corporate firms. As a result, our consulting resources include seasoned professionals with a demonstrated track record of developing effective client solutions. With roots in rewards and performance consulting, PRM has grown into a broad-based organization and human resources consultancy with over 100 years of combined consulting experience. We blend our practice area expertise with our industry knowledge to help clients develop the right solutions for their unique challenges. We are intimately familiar with a variety of industry market sectors, including general industry, technology, not-forprofit, health care, higher education, governmental and quasi-governmental. Each client s needs differ. Staff levels, competency, conflicting priorities and limited resources all affect how our clients use our services. To PRM consultants, collaboration means fully understanding what our clients need and marrying our services to ensure value-added success. We regularly work with clients on several levels: Benchmarking and best-practices analysis Expert advice Implementation and communication Outsourcing Program design 158

VI. About PRM Consulting Group Strategy definition Survey design and administration. We integrate our consulting services across all functional areas within human resources so that programs and policies fit together. The specific human resource areas in which we maintain particular expertise include: Employee benefits and perquisites Employment and recruitment Organizational development and communication Retirement and capital accumulation Rewards and recognition Performance Management Training and development. PRM is dedicated to helping not-for-profit organizations maximize and enhance their people resource capabilities. How to Contact Us PRM Consulting Group, Inc. 1814 13 th Street, NW Washington, DC 20009 202-745-3700 (Phone) 202-745-3701 (Fax) http://www.prmconsulting.com (Internet) info@prmconsulting.com (E-mail) 159