Macquarie Platinum Card Features and Benefits Guide macquarie.com i
Welcome Your privileges 2 Your card benefits at a glance 4 Macquarie Rewards 6 Complimentary insurance 8 Shop and pay with confidence 10 It gives me great pleasure to welcome you as a Macquarie Platinum cardholder. Your card includes many exciting features and benefits. This booklet summarises what you now have at your fingertips. ii Lorenzo Schirru Head of Macquarie Cards 1
Your privileges As a Macquarie Platinum cardholder, you ll enjoy a host of privileges and opportunities. The Macquarie Platinum experience offers you the opportunity to earn generous Macquarie Reward points 1, 24/7 Concierge Service, complimentary insurance 2 and many other benefits. Activate your card in three simple steps 1 Go to online.macquarie.com.au 2 Login with your Access Code and Online Password. 3 Follow the prompts to activate, sign the back of your card and you re ready to go. 2 3
Your card benefits at a glance Up to 4 additional cardholders Complimentary insurances Give your loved ones a card with no annual fee Overseas travel / Interstate flight inconvenience cover / Transport accident / Purchase security / Extended warranty / Global hire car excess waiver 2 24/7 Concierge Service Available 24/7 to Macquarie Platinum cardholders Contactless payment facility Visa paywave MyCurrency Global acceptance Visa Platinum and Visa Entertainment When you have a Macquarie Reward points balance over 150,000, you can put these points towards anything you desire, whether it is an item currently in the Macquarie Rewards program or not 3 Tens of millions of merchants and over 2 million ATMs across 200 countries From sports to entertainment, enjoy front row seats at sought-after events with Visa Platinum Services, and gain access to exclusive offers on music, movies, theatre and home entertainment with Visa Entertainment 4 5
Macquarie Rewards Your card offers you outstanding earning capacity you will receive 1.25 Macquarie Reward points for every dollar spent on eligible purchases 1, so it won t take long before you ll be able to treat yourself to an extensive selection of rewards. It s easy to accelerate your Macquarie Reward points balance by using your card for eligible purchases and regular bill payments, or by taking advantage of special offers from our Bonus Partners. When it comes to travel, your card is even more generous you will earn 3.25 Macquarie Reward points for every dollar spent 4 with Macquarie Personal Travel. Visit macquarie.com.au/rewards to see the latest Bonus Partner and Macquarie Personal Travel offers. 3.25 3.25 Macquarie Reward points per $1 spent on selected Bonus Partners products and services 1 Macquarie Reward 2.25points per $1 spent on other Bonus Partners products and services 1 1.25 Macquarie Macquarie Reward points per $1 spent on Macquarie Personal Travel products and services 4 Reward points per $1 spent on all other eligible purchases 1 6 7
Complimentary insurance Travel Insurance 2 You, your spouse and dependent children travelling with you will be covered for up to 90 days worldwide when you purchase return tickets with your Macquarie Platinum Card. Limits apply. Purchase Security Insurance 2 If something you buy on your card is stolen or accidentally damaged anywhere in the world within 90 days of you buying it, we ll arrange for it to be repaired, replaced, rebuilt or reinstated up to $2,500 per item. A $250 excess applies. Enjoy a range of other insurances, including Extended Warranty Insurance, Transport Accident Insurance, Interstate Flight Inconvenience Insurance and Global Hire Car Excess Waiver Insurance 2. 8 9
Shop and pay with confidence Shop online with ease Our online fraud protection provides 24/7 account monitoring Feel protected, knowing you are covered by Visa s Zero Liability policy and are not held liable for unauthorised purchases 5 Verified by Visa adds security to your card by ensuring only you can use your Visa card online Wave and go Go faster with Visa paywave, making your transactions quick and convenient. Simply hold your card in front of a contactless reader to complete the payment. Visit visapaywave.com.au for details. 10 11
Complimentary personal service, day and night Tickets for a fabulous show or restaurant reservations? Complex travel arrangements? Your concierge thrives on a challenge. No matter where you are, enjoy complimentary 24/7 Concierge Service, there to make your life easier call +61 2 9273 2705. 12 Manage your card online You can manage your card quickly and conveniently with Macquarie online banking and mobile banking app. Manage your account at the time that suits you with online banking: check your balance and payment information change your PIN pay your bills using Bpay view your statements view your balance of Macquarie Reward points. To log in to online banking, go to online.macquarie.com.au and enter your Access Code and Online Password. Registered to BPAY Pty Ltd ABN 69 079 137 518. Macquarie Bank Limited ABN 46 008 583 542 AFSL and Australian Credit Licence 237502 (MBL). 1 Macquarie Reward points are earned at a rate of 1.25 Macquarie Reward points per dollar spent on eligible purchases, on up to $200,000 of spend annually. Macquarie Rewards are subject to the Macquarie Rewards Program Terms and Conditions. Macquarie Reward points are not earned on cash advances, balance transfers or other restricted transactions. 2 Overseas Travel Insurance, Interstate Flight Inconvenience Insurance, Transport Accident Insurance, Purchase Security Insurance and Extended Warranty Cover are underwritten by ACE Insurance Limited (ABN 23 001 642 020, AFSL No. 239687) (ACE) and are subject to the Terms and Conditions and exclusions contained in the Macquarie Bank Platinum Credit Card policy of insurance between Macquarie Bank (ABN 46 008 583 542 AFSL No. 237502) and ACE. This brochure does not take into account your objectives, financial situation or needs. It is important for you to read Macquarie Credit Card Insurances Terms and Conditions available by calling 1300 150 300 and consider the appropriateness of that insurance in relation to your individual requirements. 3 To be eligible for MyCurrency a Macquarie Platinum cardholder must have accumulated 150,000 Macquarie Reward points and the value of the item requested needs to be a minimum of $1,000. 4 Subject to availability. Flights must be booked through Macquarie Personal Travel and are subject to Macquarie Personal Travel terms and conditions. Internet direct airlines (except Jetstar and Virgin Blue) and airlines that do not offer electronic ticketing cannot be booked via Macquarie Personal Travel. Macquarie Personal Travel is operated by Pinpoint Travel Group Pty Ltd Licence No. 2TA002974. Booking fees may apply. 5 Visa s Zero Liability policy covers Australian and New Zealand-issued cards and does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. Cardholders should notify their issuer promptly of any unauthorised Visa use. Please consult your issuer for additional details. 13
Macquarie Card Services Call 1300 150 300 (Australia) or +61 2 8232 1684 (overseas) Lost or stolen cards Call 1800 618 167 (Australia) and select option 3 or +61 2 9017 9520 (overseas) Macquarie Rewards Centre and Macquarie Personal Travel Call 1300 653 192 (9am 5pm EST) Visit macquarie.com.au/rewards 24/7 Concierge Service Call +61 2 9273 2705 Online banking Visit online.macquarie.com.au Insurance questions or claims Call 1300 791 804 (Australia) or +61 2 8907 5666 (overseas) 14 BFS0838 10/15