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PRSNTD TO Dt Lk Worlw: T tvnss o Corport Surty Pols UUST 2008

Ovrvw Rsr Otvs Cso ontrt nst xprss to xut n ntrntonl survy wt ous on t ollown otvs: xplor mploy us o ompny vs, nlun ommunton srvs n vs us, prsonl tvts onut n t xtnt to w tnoloy n normton s sr. ssss T s prpton o mploy us o nont pprov prorms n ppltons, onrn or surty ssus n tons tkn to prvnt or unovr potntl surty rs. Unrstn wtr workrs r onrn wt surty s wll s ow mu ty prv tmslvs xposn tr ompnyssu tnoloy vs to rsk. Tmn n Smpl Qultons Ts rport susss t nns or 1009 n Usrs n 1011 T Dson Mkrs wo omplt t onln survy twn uly 16 uust 4, 2008. T survy ws trnslt nto lol lnus n l n t ollown 10 ountrs: RON T MRCS UROP SPCC Country rvton US US rzl R UK UK rn R rmny DU tly T Cn CN pn PN n ND ustrl US n Usrs n= 100 101 104 100 101 101 100 101 100 101 T Dson Mkrs n= 100 106 100 101 100 100 102 100 100 102 Rsponnts wr srn to mt t ollown rtr:. ults (22+). mploy. Dos not work or ompny n t Mrkt Rsr or nonprot nustry. wr o pproxmtly ow mny popl tr ompny mploys t ll lotons worlw. n Usrs: s nont prossonl. T Dson Mkrs: v som nlun n pursn n poly sons 2

Dos Your Compny v Corport T Poly? Tr s snnt sonnt twn n Usrs n T Dson Mkrs wt rr to orport T poly. Only l o n Usrs sy tr ompny s poly outlnn ptl uss o ompny rsours su s prsonl omputrs, smrt pons or PDs. n ontrst, lmost t n tn T Dson Mkrs nt tt su poly xsts t tr ompny. wrnss n xstn o orport T poly s st mon n Usrs n T Dson Mkrs n Cn. n Usrs T Dson Mkrs 9 7 7 5 4 8 7 7 4 5 4 5 8 4 7 7 C D 3 6 7 7 5 5 Totl U.S. rzl U.K. rn rmny tly Cn pn n ustrl,, C, D,,,,,,, (n=1009, 1011) (n=100, 100) (n=101, 106) (n=104, 100) (n=100, 101) (n=101, 100) (n=101, 100) (n=100, 102) (n=101, 100) (n=100, 100) (n=100, 102) Not: Lttrs & nt snnt rns twn ountrs n nts snnt rns twn n Usrs n T Pros t 9 onn lvl. Dos your ompny v n T poly outlnn ptl uss o ompny rsours su s prsonl omputrs, llulr tlpons, smrt pons, or PDs? 3

tttus Towr Corport T Poly mon rsponnts wo r wr o tr ompny s T poly, snntly lrr proporton o T Dson Mkrs (ompr to n Usrs) l tr ompny s poly oul us som slt mprovmnt or uptn. Compr to n Usrs n otr ountrs, snntly lrr proporton n Cn n rn l tr ompny s T poly oul us som slt mprovmnt or uptn. Totl (n=516) US (n=45*) R (n=49*) UK (n=52)) C ND USRS R (n=49*) D DU (n=60) T (n=46*) CN (n=76) PN (n=34*) ND (n=54) US (n=51) Totl (n=776) us (n=76) r (n=85) T DCSON MKRS uk (n=71) r (n=75) u (n=83) t (n=77) n (n=92) pn (n=61) n (n=77) us (n=79) s r 4 5 4 3 3 5 D 2 3 3 3 4 Coul us som slt mprovmnt or uptn 3 2 3 1 4 C 2 3 C 5 C 2 4 C 2 6 5 6 5 5 6 6 6 6 5 5 Dos not n ny snnt mprovmnts or upts 2 3 1 4 D 2 1 3 1 3 1 3 2 2 3 3 2 1 2 2 3 Ns to snntly mprov or upt 1 2 C 1 1 2 C 2 C 1 1 2 1 1 2 1 1 s unr Don t know/not sur 1 Not: Lttrs & nt snnt rns twn ountrs n nts snnt rns twn n Usrs n T Pros t 9 onn lvl. *Cuton, smll n Do you l tt your ompny s T poly outlnn ptl uss o ompny rsours? (Ck ll tt pply.) Not: r/unr wr not nswr os or T Dson Mkrs. 4

rquny O Corport T Poly vluton T morty o T Dson Mkrs sy tr ompny s T poly s vlut n upt on to w tms pr yr. mon T Dson Mkrs Totl vryy w tms vry wk On wk w tms vry mont Only 1 o T Dson Mkrs sy tr ompny s T poly s vlut on mont or mor otn On mont w tms pr yr 3 On yr 4 Nvr Totl T Dson Mkrs, n=776 ow otn s your ompny s T poly vlut n upt? 5

rquny O T Poly Communton mon rsponnts wo r wr o tr ompny s T poly, t morty o ot n Usrs n T Dson Mkrs sy t s ommunt to mploys on to w tms pr yr. snnt proporton o n Usrs sy tr ompny s T poly s nvr ommunt to tm. n Usrs T Dson Mkrs vryy w tms vry wk On wk w tms vry mont On mont w tms pr yr On yr Nvr 1 1 1 2 n Usrs 2 T Dson Mkrs 3 3 3 4 Totl n Usrs, n=516 Totl T Dson Mkrs, n=776 Not: nts snnt rns t 9 onn lvl. ow otn s your ompny s T poly ommunt to you? ow otn s your ompny s T poly ommunt to your ompny s mploys? 6

Mtos O T Poly Communton T lrst proportons o n Usrs n T Dson Mkrs nt tt tr ompny T poly s ommunt to mploys trou ml nnounmnts, urn ompny mtns tt nlu T st n xutvs n urn nw mploy orntton. t s not surprsn tt snntly lrr proporton o T Dson Mkrs r knowll out t mtos o T poly ommunton ompr to n Usrs. Totl (n=459) US (n=40*) R (n=49*) UK (n=39*) C ND USRS R (n=39*) D DU (n=53) T (n=42*) CN (n=73) PN (n=31*) ND (n=50) US (n=43*) Totl (n=732) us (n=73) r (n=80) T DCSON MKRS uk (n=68) r (n=64) u (n=78) t (n=72) n (n=91) pn (n=59) n (n=76) us (n=71) Trou ml nnounmnts 5 5 5 7 D 5 6 4 5 5 6 6 6 7 4 7 7 7 5 7 5 7 6 Durn ompny mtns tt nlu T st n xutvs 3 2 4 C 2 4 C 3 3 4 C 2 6 C 1 5 5 6 5 5 4 5 6 7 7 4 Durn nw mploy orntton Trou lrt oxs prsnt tm my omputr oots Trou vo ml nnounmnts Otr 3 1 2 1 1 2 1 3 D 1 1 1 2 1 1 1 2 C D 5 D 1 3 1 1 3 1 4 D 1 5 1 1 7 1 1 4 1 6 1 2 5 2 1 2 7 3 1 6 1 5 2 1 7 1 Not: Lttrs & nt snnt rns twn ountrs n nts snnt rns twn n Usrs n T Pros t 9 onn lvl. *Cuton, smll n ow s ts T poly ommunt to you n your ollus? (Ck ll tt pply.) ow s your ompny s T poly ommunt to your ompny s mploys? (Ck ll tt pply.) 7

rn To Corport T Poly Wl our n tn n Usrs tn to r to tr ompny s T poly ll t tm, mor tn l mt ty r to t most o t tm or lss otn. mon Totl n Usrs Totl (n=516) Nvr Not vry otn Somtms Most o t tm ll t tm 5 4 U.S. (n=45*) rzl (n=49*) U.K. C (n=52) rn D (n=49*) rmny (n=60) tly (n=46*) Cn (n=76) pn (n=34*) n (n=54) ustrl (n=51) 1 1 4 4 5 4 4 6 5 4 5 6 5 D 4 D 3 D 4 D 5 D 3 D 3 4 D 4 D 1 Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. *Cuton, smll n Do you l tt you r to your ompny s T poly? 8

Prv Rsons or Voltn T Corport T Poly T Dson Mkrs tn to tnk mploys volt tr ompny T poly or numr o rsons. Nrly l lv mploys o t us ty o not tnk tr s nou rsk to onrn. n rn, nrly sx n tn T Dson Mkrs sy tr mploys volt t orport T poly us ty o not r. Ty o not tnk tr s nou rsk to onrn Ty tnk T s tr to prott tm somtn os wron Surty s ust not topomn or tm Totl (n=776) 4 4 3 us (n=76) 5 3 3 r (n=85) 4 3 2 uk (n=71) 4 3 4 T DCSON MKRS r (n=75) 4 3 3 u (n=83) 5 4 3 t (n=77) 3 3 3 n (n=92) 5 4 7 pn (n=61) 4 3 2 n (n=77) 5 5 3 us (n=79) 3 4 3 n Cn, mor tn tr n our T prossonls lv tt surty s ust not topomn or tr mploys n sx n tn lv tr mploys o not know tt surty s onrn or T. Ty o not r Ty o not know out or unrstn t poly Ty o not know tt surty s onrn or T Ty r n urry W n to rt or mprov our mploy uton n trnn prorms Otr Don t know/not sur 3 3 3 2 2 3 3 2 2 2 2 3 2 2 2 3 3 2 2 1 5 4 2 2 3 2 4 4 1 3 2 2 1 1 3 4 5 1 4 4 4 3 1 3 3 3 3 3 4 4 2 3 2 1 Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. Wy o you tnk your mploys volt your ompny s T poly? (Ck ll tt pply.) 9

Rsons or Voltn T Corport T Poly T ln rsons n Usrs v or not lwys rn to tr ompny s T poly r tt t os not ln wt rlty n wt s n to o tr o n t n or ss to prorms n ppltons not nlu n tr ompny s T poly n orr to t tr o on. n rn, l o n Usrs wo o not lwys omply wt T poly sy t s us ty sr ss to prorms n ppltons tt mk tr y o str. n Cn, sx n tn n Usrs sy tr ompny s T poly osn t ln wt rlty n wt ty n to o tr o. t osn t ln wt rlty n wt n to o my o. n ss to prorms n ppltons not nlu n our ompny s T poly n orr to t my o on ort somtms sr ss to prorms n ppltons not nlu n our ompny s T poly to mk my y o str t s not onvnnt or m to o so My work omputr s my only omputr m too usy to tnk out my ompny s T poly Otr oworkrs o not tr so t s not ust m us n My ompny s T poly sn t nor Otr Totl (n=306) 4 3 1 1 1 1 1 1 US (n=22*) 2 1 2 1 2 2 1 1 R (n=25*) 2 4 1 2 2 1 1 UK (n=33*) C 5 2 2 1 1 2 D 1 R (n=41*) D 1 5 C ND USRS 3 4 DU (n=33*) 3 5 C 1 1 T (n=21*) 3 3 1 1 1 1 1 1 CN (n=47*) 6 D 4 1 2 D 1 1 1 D PN (n=22*) 4 2 1 1 1 ND (n=32*) 3 2 1 1 1 1 US (n=30*) 4 2 3 2 C 1 Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. *Cuton, smll n ow om you o not lwys r to your ompny s T poly? (Ck ll tt pply.) 10

Conrontn mploys or T Poly Voltons T Dson Mkrs o not onront mploys or voltn T poly vry otn. T morty sy ty l wt mploys wo volt tr ompny s T poly w tms yr or lss rquntly. mon T Dson Mkrs Totl vryy w tms vry wk On wk w tms vry mont 1 Only 2 o T Dson Mkrs v to onront mploy s or T poly voltons on mont or mor otn. On mont 1 w tms pr yr 4 On yr 2 Totl T Dson Mkrs, n=776 On vr, ow otn o you or your st l wt n mploy voltn your ompny s T poly? 11

Conrontn mploys or T Poly Voltons T Dson Mkrs n ustrl onront mploys or voltn tr ompny s T poly snntly lss otn tn n ny otr ountry. mon T Dson Mkrs vryy US (n=76) rzl (n=85) UK (n=71) rn (n=75) rmny (n=83) w tms vry wk On wk w tms vry mont 1 2 1 2 1 2 2 2 On mont 1 1 1 w tms pr yr 4 6 4 4 5 On yr 2 1 2 3 2 tly (n=77) Cn (n=92) pn (n=61) n (n=77) ustrl (n=79) vryy w tms vry wk On wk w tms vry mont 1 2 3 3 1 2 1 On mont 1 2 2 1 w tms pr yr 4 4 3 5 3 On yr 2 1 3 1 5 Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. On vr, ow otn o you or your st l wt n mploy voltn your ompny s T poly? 12

Consquns O Corport T Poly Voltons orn to T Dson Mkrs, vrus ontnmnt s t ln ntv onsqun rsultn rom voltons o orport T poly. n Cn, snntly rtr proporton o T Dson Mkrs v lso to l wt otr onsquns o T poly voltons nlun unutorz ss to normton n nsr us o nt ss or ml. n t US, T prossonls v to l wt wrlss ntwork us mor tn n ny otr ountry. Vrus ontnmnt Unutorz ss to normton nsr us o nt ss or ml Lptop or mol rwr tt Tt or loss o ustomr t us o wrlss ntwork Psn ttk Dnl o Srv ots or zoms wtn omputrs Systm pntrt y outsr Rou Wrlss ss Pont Tlom ru nnl ru Wst mnt Otr Totl (n=776) 6 4 3 2 2 1 1 1 1 1 1 1 1 us (n=76) 6 3 5 3 2 4 2 1 1 r (n=85) 7 5 1 1 1 1 1 1 1 1 uk (n=71) 6 3 3 4 1 1 1 1 1 T DCSON MKRS r (n=75) 5 3 4 3 1 1 1 1 1 u (n=83) 6 4 1 2 1 t (n=77) 6 2 4 1 1 1 1 1 1 1 n (n=92) 6 6 6 4 5 3 3 3 3 3 3 2 2 2 pn (n=61) 6 5 3 2 2 1 1 1 1 1 1 1 n (n=77) 7 4 4 2 3 2 3 2 1 2 1 2 1 us (n=79) 4 4 3 2 1 1 1 1 1 Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. Wt typs o ntv onsquns v you or your st to l wt s rsult o voltons o your ompny s T poly? (Ck ll tt pply.) 13

Poly/Pross or Dsposn O Conntl Doumnts Mor tn svn n tn T Dson Mkrs sy tr ompny s poly n pross or sposn o onntl oumnts. n Cn, t UK n t US, mor tn t n tn T Dson Mkrs sy tr ompny s poly n pross or sposn o onntl oumnts. mon T Dson Mkrs No Don't know/not sur Ys Totl (n=1011) 2 7 U.S. 1 8 rzl (n=106) U.K. rn rmny tly Cn (n=102) pn n ustrl (n=102) 3 1 3 2 2 1 2 1 1 1 1 1 5 8 5 7 6 8 6 7 8 Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. Dos your ompny v poly n pross or sposn o onntl oumnts? 14

Poly/Pross or ltron Dt Stor Mor tn t n tn T Dson Mkrs sy tr ompny s poly n pross or outlnn t ltron stor o ol ompny t owvr, ty r vnly v on ow rorously t s nor. Compr to otr ountrs, snntly lrr proporton o T Dson Mkrs n Cn sy tr ompny s poly or ltron t stor n t s rorously nor. mon T Dson Mkrs 4 4 4 3 3 4 1 1 1 5 3 1 3 3 5 2 2 3 4 1 1 6 3 2 4 3 4 4 1 3 5 1 Ys, w v poly n t s rorously nor Ys, w v poly n t s nor on n sn ss No, w o not v poly rrn t stor o ol ompny t Totl U.S. rzl U.K. rn rmny tly Cn pn n ustrl (n=1011) (n=106) (n=102) (n=102) Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. Dos your ompny v poly n pross or outlnn t ltron stor o ol ompny t? 15

Poly/Pross or Dstruton O Ol Corport Dt Mor tn l o T Dson Mkrs sy tr ompny s poly outlnn prours or t struton o ol ompny t tr rtn pro o tm. t n tn T Dson Mkrs n t US, snntly mor tn ny otr ountry, sy tr ompny stroys ol t n tmly mnnr. mon T Dson Mkrs 5 3 7 4 4 5 3 4 4 5 3 4 4 6 3 6 2 5 3 4 4 Ys, w stroy ompny t tr rtn pro o tm No, w o not stroy ny ol ompny t Don t know/not sur 1 1 1 1 1 1 1 1 Totl U.S. rzl U.K. rn rmny tly Cn pn n ustrl (n=1011) (n=106) C D (n=102) (n=102) Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. Dos your ompny v poly outlnn prours or t struton o ol ompny t tr rtn pro o tm? 16

Rsons or Not Dstroyn Ol Corport Dt T morty o T Dson Mkrs wo work or ompns tt o not stroy ol ompny t t ll sy ty ust lk to kp ll o tr ompny rors. 7 mon T Dson Mkrs Totl 2 2 W lk to kp ll our ompny rors ovrnmnt or rultory ompln sys w nnot stroy ol ompny t W on t n wt ol t s W on t know wr ll t ol t s Otr Don't know/not sur Totl T Dson Mkrs, n=356 You prvously nt tt your ompny os not stroy ol ompny t t ll. Wy s tt? (Ck ll tt pply) 17

18 o unton 1 C 1 C 2 CD 2 CD 1 Snor Mnmnt C rwr nnrn 1 Sotwr nnrn 1 CD 1 1 CD 1 CD 1 1 CD Mrktn/Sls 1 1 Mnuturn umn Rsours 1 1 1 1 nn 2 D 1 1 D 1 2 D 2 D 2 D 1 D 1 Customr Srv O UNCTON D C ND USRS 1 1 PN CN 2 C T 2 1 UK (n=104) 2 R 2 Totl (n=1009) 3 US 1 ND 18 DU 2 1 R 4 CD Otr Trnn Rsr & Dvlopmnt Pursn/Prourmnt Oprtons US Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl.

nustry NDUSTRY usnss Consultn T Consultn Construton uton ntrtnmnt nn, nkn, ountn ovrnmnt (Pul mn) ovrnmnt (Mltry) lt/ml/prmutl osptlty nsurn/rl stt/ll ntrnt, Computr, or Communtons Sotwr ntrnt, Computr, or Communtons rwr Mnuturn M/Mrktn/vrtsn Rtlr (NonComputr) Sppn/nln/mportn & xportn/trukn Sotwr Dvlopmnt Trvl Trnsportton Utlts Otr nrl nustry Otr Srv usnsss Totl (n=1009) 1 US 1 1 1 R 1 1 1 1 UK (n=104) C 1 D 1 1 ND USRS R D 1 C DU 1 CD T 1 C C CN 3 CD CD 2 D PN 1 2 CD 2 CD ND CD 2 CD 1 CD US 1 D Totl (n=1011) 1 1 us 1 1 r (n=106) 1 T DCSON MKRS uk 2 1 r 1 1 u 1 t 1 1 n (n=102) 1 2 pn 1 1 2 n 1 1 1 us (n=102) 2 1 Otr 1 1 1 1 1 1 1 1 Not: Lttrs & nt snnt rns twn ountrs n nts snnt rns twn n Usrs n T Pros t 9 onn lvl. 19

o Ttl T DCSON MKRS Totl (n=1011) us r (n=106) uk r u t n (n=102) pn n us (n=102) O TTL CO, CSO, CSO 1 1 2 1 CO, CO,CTO, COO, or otr nont Clvl xutv 1 1 1 2 VP o T 1 Drtor o T 1 1 1 3 1 Ntwork Mnr / T Mnr 2 1 1 2 2 1 1 1 2 2 2 T mnstrtor 1 1 2 2 1 1 1 T Consultnt 1 1 1 1 1 1 2 o prtmnt otr tn T (su s nn, oprtons, t.) 1 1 2 1 1 1 1 1 Otr 1 1 1 1 1 1 1 1 Not: Lttrs nt snnt rns twn ountrs t 9 onn lvl. 20