Compatible with systems Telephony Broadband Module Extend your reach and enjoy fast broadband internet access and use it to make free phone calls between sites* or curb your costs with reduced line rental. And that s not all. The Broadband Module offers powerful office connectivity, office interworking and broadband voice capabilities with its integrated wireless LAN, ADSL modem and firewall. Benefits and features Link people to the internet The internet is an essential, everyday tool for any business. Whether you re using the browser for research, email to stay in touch with your customers, or setting up a website for online orders, the BT Versatility Broadband Module makes all the benefits of the internet easily accessible to the smallest organisation. Fast connections via ADSL or ISDN ADSL broadband provides you with an always-on, high-speed internet connection. It doesn t occupy your phone line, and you can share the link over the local area network. You can pay a reduced line rental for the service, so there s no need to keep track of how long or often you use the internet. You can also use any available ISDN line for internet access, keeping the second channel free for phone calls. A number of restrictions can be programmed to help control your costs. Link people to people Now you can set up your own local area network without the need for specialist help. A Local Area Network (LAN) will support email, as well as fast, convenient file/printer sharing. Four plug-and-play switched Ethernet ports allow you to network up to four or other devices Is it for you? The Broadband Module is available as part of four outstanding solutions: Looking for the complete internet, email and file sharing solution? Why complicate matters when you can have broadband internet access by extending your system with a Broadband Module. Share your resources in the office with an integrated wireless LAN hub all brought together in the Instant Office solution. Interested in making phone calls over the internet? You already have the capacity to do this with the Broadband module but with the Broadband Voice Office solution, we offer you 2 VoIP lines for broadband voice. This option helps you save money with reduced line rental. Interested in making phone calls for FREE? The Broadband Branch Office and Private Managed Office solutions allow you to connect multiple branches offices together and make free calls between your sites. Worried that internet access exposes you to new security threats? The Broadband Module comes with built-in firewall protection to shield you from external intrusion and potential misuse of telephone services inside your business. such as printers and scanners. Connect an external Ethernet hub, and your network can expand to include up to 50 workstations. The integrated Wireless LAN access point allows up to 50 PC s or Wireless LAN devices to be connected ideal for people on the move around your premises. More efficient use of the telephone with Voice over IP (VoIP) The Broadband Module supports Voice over Internet Protocol (VoIP) technology to carry call traffic over your broadband connection. With a basic solution, it can give you 2 low-cost broadband voice lines to send and receive telephone calls to anywhere in the world over the internet. In addition, if you have multiple sites, you can use it to enjoy totally free calls* between all your locations. The Broadband Module gives priority to voice calls over data, sustaining high quality IP voice connections between branches. What's more, with a secure virtual private network you can be guaranteed excellent Quality of Service (QoS). *Utilising the Communications Server Making sense in a confusing marketplace 1 of 6
Benefits and features continued Transform your into a powerful e-business tool! Now it s easy to connect your business to the internet, host e-commerce solutions and bring real teamwork to your workplace. The Broadband Module allows you to connect multiple branch offices over managed IP networks and secure VPN connectivity over the internet. You can also set up order taking, technical support and other online customer applications. And save money too. Your customers will really appreciate having a choice about how to contact you. Now you can make all your services available over the phone and online. Keep it simple. And save money on secure communications throughout your business The Broadband Module is simple to configure, maintain and use. Reduce your infrastructure costs. Why run two networks, when one can do the job just as well? In fact, better. One modest investment buys your business and your staff all the freedom of voice and data networking within and beyond the office. Retain your local connections Unlike pure IP solutions, the BT Versatility is first and foremost a telephone system. Adding the Broadband Module simply provides extra system functions to support advanced voice and data capabilities and help you make the most of your investment. Safeguard your business The Broadband Module incorporates the most up to date security features. An integral firewall helps keep intruders and viruses out, without restricting normal contact with customers and trading partners. Filtering rules allow you to decide who and what is allowed in or out of your business network. Data cannot pass through the firewall unless it complies with all the rules that you have set. Trust BT to take care of everything Small businesses typically have relatively simple networking needs, operate on tight budgets and lack the resources of dedicated IT staff. With, one system and one service provider can meet all your voice and data needs, backed by flexible maintenance contracts and service level agreements. How it works The Broadband Module can be bought with a new system or added at a later date. It provides internet connectivity for all your employees via ISDN* or high-speed ADSL (broadband) connections, plus the option to route calls over a public or virtual private network. ISDN can also provide fallback in the event of a problem with ADSL. *VoIP capabilities not available when internet connectivity is via ISDN only s The Broadband Module can be purchased as part of four simple solutions, enabling you to maximise your investment, give you instant savings and take away the hassle of integrating technology. 1 Instant Office For broadband access and wireless LAN capability 2 Broadband Voice Office For broadband access, wireless LAN capability and 2 channels for broadband voice 3 Broadband Branch Office For broadband internet access and FREE voice calls over the internet between your sites 4 Private Managed Office For broadband internet access and FREE voice calls over the internet between your sites with guaranteed Quality of Service (QoS) Finance options If you want to minimise your capital outlay, you can take advantage of simple, flexible repayment options to cover your equipment, software, installation and connection charges. With BT Contract Rentals Ltd*, there s no deposit to pay and rental agreements are designed to suit your preferred payment schedule, lasting from three to seven years. As well as being easier on your cash flow, it s a hedge against inflation and, depending on how your auditor treats the payments, you may be able to allocate them as a business expense, which could reduce your tax bill at the end of the year. There s an in-built technology refresh option whereby you can upgrade or add new equipment during the term of the contract and, if you wish, replace it at the end of the payment term. *Contract Rentals is a service provided by BT Contract Rentals Ltd. Contract Rentals Ltd is a wholly owned subsidiary of GE Capital Equipment Finance Ltd, part of the General Electric Company (USA) Group. 2 of 6
How it works continued Internet Phones Internet BT Broadband Voice 1 Instant Office BT Broadband Voice 2 Broadband Voice Office *Internet Access & Private Voice Network 3 Broadband Branch Office (Retail outlet) Communications Server (1 for up to 10 sites) Typical Site in Detail Internet* s Internet* (Home Worker) (Main Site) (Small Office) (Other Sites) Phones 4 Communications Server (1 for up to 10 sites) Private Managed Office (Retail outlet) Typical Site in Detail BT MPLS* *Internet Access & Private Voice Network s BT MPLS* (Home Worker) (Main Site) (Small Office) (Other Sites) Phones 3 of 6
What you get Your quick guide on what to expect when you choose one of our solutions. s 1 2 3 4 Instant Office Broadband Broadband Private Deliverables Voice Office Branch Office Managed Office Voice PBX Hands-free Menu driven interface Programmable keys er ID Voicemail Auto Attendant Custom Routing Data Internet Access LAN Connectivity 1 2 2 1 Connectivity 1 2 2 1 Security and Integrated ADSL Modem Voice over IP Access to BT MPLS Network guaranteeing Quality of Service 2 BT Broadband Voice (VoIP) lines Reduced line rental Improved call plans Ongoing call plan improvements Free calls between all sites VoIP Trunks (lines) between all sites Connectivity between s on the Private Network What you need system Broadband Module BT Business Broadband (wires only)* BT Broadband Voice Communications server BT MPLS core network products* *Please refer to www.bt.com for more information about these offerings. 1 Up to 50 PC s 2 Up to 4 PC s 4 of 6
Service and support In addition to our flexible maintenance contracts we understand that computer problems can cause serious disruption. Software crashes, installation problems and dead email quickly translate into wasted time, missed schedules and lost revenue. Is it the hardware? Is it software? Is it a virus? Who knows? With IT Support Manager (ITSM) our IT experts can securely take remote control of your PC to help fix problems, without even coming on-site. All your IT requirements can be covered. From installing, configuring and repairing operating systems, networks and hardware and even your system. We invest in premium skills and back up our teams with intelligent systems, efficient processes and an extensive range of services to last a lifetime in business from telephone advice lines and online support through to full business continuity for risk management and disaster recovery. Plus lifelong support for your solution Single point of contact through specialist technical centres (STC s) One of the largest field networks of any telecoms supplier: more than 1900 engineers nationwide, meaning backup usually within an hour s drive of any BT customer site* Remote diagnostics and remote fault fixing, to enable minor technical problems to be resolved rapidly Consultancy, project management, development, networking and installation Telephone and web-based support helpdesks Managed services including remote adds and changes Business continuity services, including data backup, security audits, health checks and disaster recovery *Response times dependent on suitable maintenance contract Flexible maintenance contracts Eight-to-five, or around the clock, all year. We have the service deal to match the way you do business backed by service level agreement Why BT? We have the capability to deliver and manage the whole solution BT is a principle supplier of business communications and is one of the market leaders in system sales and service provision We are a one-stop solutions shop from telephony to data, infrastructure to mobility, be it a small office business system to a fully converged solution; packaged applications or managed services Our expertise covers everything you need: from the cabling under your feet to the applications on your desk from consultancy, systems development, installation through to maintenance, technical support and account management We offer a complete and consistent service wrap, with a service portfolio spanning the life of your solution The public network the infrastructure that runs to virtually every household and business in the land is built, evolved and maintained by BT. Other companies may provide you with voice and data services. But they all depend on the integrity of a network built by BT. So who better to rely on? StandardCare 8am to 5pm, Monday to Friday, with a guaranteed next-day response time for faults reported before 5pm PromptCare 8am to 5pm, Monday to Saturday, with a guaranteed four-hour response time from the time a fault report is received TotalCare 24 hours a day, seven days a week, all year, with a guaranteed four-hour response time from the time a fault report is received We can offer you a tangible local partnership for ownership and accountability, and a national partnership to ensure true scalability BT has teamed up with world-class suppliers to give you access to the widest range of quality products and services from systems integration and logistics through to product development, technical support, customer service and sales & marketing support BT has been awarded the highest possible partnership status by Nortel, Cisco Systems, Microsoft and Avaya proof that we meet and exceed the standards set by the world s top communications companies. 5 of 6
Contact & Further Information Visit www.bt.com/cs/btversatility Still need to know more? Talk to us about the Broadband Module and how we can help you pull together all the building blocks for convergence. on Freefone 0800 389 4848 Quoting 46984 Talk to your BT Account Manager Visit www.bt.com/convergentsolutions for anything else in our portfolio Tell us if this datasheet was useful or how we can make things better cs.marketing@bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract. Nothing in this publication forms any part of any contract. British Telecommunications plc 2005 Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No. 1800000 Produced by BT Global Services Designed by H&P Graphics Limited Printed in England by Williams Lea Network Telephony Flexible Working Customer Contact Service PHME 46984/11/05 6 of 6 Printed on paper which meets international environmental standards