Entry Information Asset / Function : BG E&P India Limited Country : India Team members : Shuvendu Acharya, Sujit Chaudhuri, Nilesh Gore(Sodexo), Deepak Nair ( Sodexo), Ninad Chikalkar, Camp Boss (Sodexo), OIM Panna, Malay Datar Key contact : Shuvendu Acharya Key contact email : shuvendu.acharya@bg-group.com Category : Health 1
Executive Summary Background : - Past instances of food safety issues reported at offshore installations and projects - Need to improve general awareness towards the hazards of unsafe food practices - The ongoing initiatives for accredited food safety management system started in 2010 Focus : BGEPIL in collaboration with Catering Vendor Sodexho implemented HACCP at Panna Offshore Accreditated by Det Norske Veritas (DNV) in 2011. The sheer teamwork and dedication of the project team helped achieving this milestone in food safety at offshore. The achievement is commendable in view of the socio-cultural habits and low awareness in general on food safety. Key Highlights : Hazard analysis completed and critical control points related to food safety identified in line with HACCP Standard Food Safety Management System established at offshore platforms in line with HACCP & BG Group food safety guideline Panna is the first offshore installation in the country to achieve HACCP Innovative communication for promoting food safety & good hygiene Food Safety awareness promoted through training and audit, in-house HSSE Bulletin, health talk, alerts & health quiz Food Safety integrated in existing successful Behavior Based Safety (BBS) process Results Consistent improvement in following, - management participation in food safety program - Improved trend in Critical Control Point (CCP) - Increased Food Safety audits and inspections Systems & processes put in place to monitor and manage Food Safety Panna HACCP system implemented at Tapti 2
Communication & Teamwork Pictorial Food Safety Manual containing food safety requirements in simple format A monthly Hygiene & Food Safety Bulletin Safe Bite in six different Indian languages including English helped promote awareness Food Handlers Pledge Card containing basic duties of a Food handler prepared Awareness about health hazards through quiz events, alert dissemination, health-talks, and training program Discussion of food safety observations in daily BBS Morning Meetings Monthly Management meeting at base office with catering vendor management to discuss issues and review progress Regular presentations on health and hygiene in weekly safety meeting at offshore platforms by Medic HACCP Accreditation was celebrated at offshore with a theme to promote food safety message Joint working of BGEPIL & SODEXO Involving Camp boss, catering crew, BBS Steering Committee and onsite Medic in Food Safety improvement team Catering operations embedded in existing successful BBS process that helped focus on food Safety issues on routine basis 3
Key Bytes 2011 QHSE Pack for staff training consisting of QHSE CD, Safety pledge, Safety handbook, Posters, Action for Emergency, Safety booklet, HSE Policy etc. Hardware improvements made in Food Counters, Storage Rack Tiffin boxes used to deliver foods at satellite platforms modified to maintain food temperature Calibration process established for freezer temperature gauges through external agency Employee Service Passport introduced for catering crew Task specific videos introduced for every catering job including sanitation, food safety, cleaning method, temperature monitoring, food sampling, date marking and Hand Washing Technique Increased frequency of food sampling and water testing Sodexho Action For Housekeeping Advancement & Improvement ( SAFHAI- meaning cleanliness in Hindi) campaign for improved awareness on cleanliness "Sodexho Shines campaign to draw attention towards cleaning and maintenance of kitchen utensils. This was recognised as a note-worthy effort by the external auditor. Improved BBS booklet for catering introduced Campboss certification program started Showcase on Food Safety by Sodexho in marketplace during BGEPIL Contractors HSSE Meet 4
Step changes to enhance food safety The BGEPIL- SODEXO team worked in collaboration to achieve the food safety standards Training & Audit : Weekly Health & Hygiene audit carried out at offshore installations HACCP Induction completed for all catering supervisors. Training program on HACCP for all camp bosses Catering crew employee service passport implemented Routine Food Safety inspection carried out Detailed audit carried out at Kitchen Initiatives for improvement : Blast Chillers installed at offshore ensured rapid chilling and helped avoid potential food contamination and spoilage Upgradation of Kitchen Walk-in Chillers & Freezer, review of hazard analysis and critical control points following internal audit Food Safety Boxes received at Offshore checked & inspected by Offshore Medic during delivery and unloading stage Panna HACCP system has been implemented at Tapti 5
Performance Sweet Outcome Accredited food safety management system Increased management initiatives and focus on Food Safety The focused initiatives resulted into enhanced awareness about food safety hazards and hygiene The Food Safety Management system provides a structured model and assurance process for food safety 6