FOI REF: 16/213 16 th June 2016 Dear Sir/Madam FREEDOM OF INFORMATION ACT I am responding to your request for information under the Freedom of Information Act. The answers to your specific questions are as follows: 1. Who is you current provider of Financial Systems support and implementation services? Capita. 2. When does the contract expire? April 2017. 3. Who should I contact if I wish to supply training on your financials systems? Head of Financial Services. 4. Who is you current provider of Procurement Systems support and implementation services? Capita. 5. When does the contract expire? April 2017. 6. Who should I contact if I wish to supply training on your procurement systems? Mr Stephen Hoaen, Head of Financial Services.
7. Who is you current provider of Human Resources Systems support and implementation services? Allocate provide Healthroster IBM provide ESR RBI Ltd provide Xpert & LiveFlo Health Jobs UK provide TRAC 8. When does the contract expire? Healthroster - May 2021 ESR - June 2020 Xpert /Liveflo - Oct 2017 TRAC - t end dated 9. Who should I contact if I wish to supply training on your MS systems? Training is provided by relevant suppliers of the software. The Trust contacts for each system are listed below: Healthroster contact - Workforce Project Manager ESR contact - Workforce Project Manager Xpert /LiveFlo - Senior Manager TRAC - Recruitment Manager. 10. What Applications are you running for: o Finance? o? o Payroll? o Project? o CRM? o Manufacturing? o Sourcing? o Invoice Scanning Tool? o Are you using Config Snapshot? o What BI Tool are you using? Please see the table on the following page and note that we are not running CRM, however we use Oasis PAS. Please also note that we are not using Config Snapshot.
Application Department/Function Application Version Last Upgrade Next Upgrade in 12-18 months? Finance Integra V5.13/006 01/12/2015 Yes Electronic Staff Record (ESR) 30.3.0.0 27/05/2016 Healthroster 10.5.267.17 08/03/2016 Regular upgrades - national system Liveflo/Xpert Yes TRAC 2015 24/05/2016 Payroll Electronic Staff Record (ESR) 30.3.0.0 27/05/2016 Regular upgrades - national system Project N/A CRM OASIS PAS 16.1 Manufacturing N/A September 2015 Yes Sourcing / Procurement Integra V5.13/006 01/12/2015 Yes Invoice Scanning Tool Integra V5.13/006 01/12/2015 Yes BI Tool Inphase CHKS SSRS CLIKVIEW Vector 14.0.316 icompare 2012 11.20.12451.0 SR7 June 2016 April 2016 * Liveflo/Xpert - Xpert is a fully managed service; commonly referred to as a SaaS product (Software as a Service). This means that the application is fully managed by Xpert and updates, upgrades and patches are performed by Xpert as needed without any impact to customers. The Xpert applications are usually updated on a weekly basis however in the event of a new security threat patching may be carried out based on the severity of the issue. 11. What versions of the above Applications are you running?
12. When was your last Application upgrade? 13. Are you planning another upgrade in the next 12-18 months? 14. Do you have an Oracle support partner for applications? If so who?, we do not have an Oracle support partner for applications. 15. What kind of support is included in the contract (functional/technical/etc.?) t applicable. 16. What is the value of the application support contract? t applicable. 17. When does it expire? t applicable. 18. Where do you advertise any Oracle procurement opportunities? Crown Commercial Frameworks. 19. Who is responsible for looking after the contract for the Oracle estate? The Associate Director of IT. 20. Who is responsible for looking after the licenses for the Oracle estate? The Associate Director of IT. 21. How much do you pay annually for Oracle Support & Maintenance? 45,000. 22. When does this contract renew? August 2016 23. Do you work with off-shore partners?, we do not work with off-shore partners.
24. Who are your off shore partners for ERP Systems Implementation and support? t applicable. If I can be of any further assistance, please do not hesitate to contact me. Should you be dissatisfied with the Trust s response to your request, please write to Lynette Wells, Company Secretary, East Sussex Healthcare NHS Trust (lynette.wells2@nhs.net) quoting the above reference. Yours sincerely Jo Shoesmith Freedom of Information Manager