CashPro Online Getting Started Guide Automated Clearing House
Table of Contents Introduction...3 Adding an ACH Database...3 Adding Database Detail...5 Creating an ACH Batch...6 Releasing an ACH Batch...7 Viewing an ACH Batch Summary Report...7 Technical Support...9 CashPro Online Getting Started Guide 2
Automated Clearing House Getting Started with Automated Clearing House Technical Support Go to CashPro Online > Support > Help > Contact Us. Introduction This guide provides the information needed to create a new Automated Clearing House (ACH) transmission, including how to: Add an ACH database. Add database detail. Create an ACH batch. Release an ACH batch. View an ACH batch summary report. Adding an ACH Database To add an ACH database, complete the following: 4. Click Add. The Add Database screen displays. 5. Select the desired company name from the Company drop-down menu. 6. Select the desired application from the Application drop-down menu. Note: An application determines what type of ACH transaction will be performed in the database. 7. Enter the Database Name. CashPro Online Getting Started Guide 3
8. Do you wish to select an automation option? Note: This option displays only if your company is set up for recurring payments. Yes a. Select the desired automation option(s): Auto-Generate Transactions - creates a repetitive scheduled batch Auto-Release Transactions - releases the batch to Bank of America Merrill Lynch for processing based on a preapproval b. Go to step 9. No Go to step 9. 9. Select the desired effective date for any ACH occurring on nonbusiness days. 10. Was an automation option selected in step 8? Yes a. Click the Default Frequency hyperlink. b. Go to step 11. No Go to step 13. 11. Select one of the following frequencies: For... Daily a. Select Daily. Weekly b. Go to step 12. a. Select Weekly. b. Enter the desired interval. Note: The default setting is one week. c. Select the interval day(s). Monthly d. Go to step 12. a. Select Monthly. b. Enter the desired interval. Note: The default setting is one month. c. Complete one of the following: Select the desired date(s). Select the Last Day of the Month check box. Notes: The selected date is the effective date for the transaction, not the date the transaction is generated. The Last Day of the Month is the last effective date of the month. Important: If you select effective dates of 29, 30, or 31, transactions will occur only during the months containing those dates. d. Go to step 12. CashPro Online Getting Started Guide 4
12. Click Done. The Add Database screen displays. 13. Click Save. The Database Summary screen displays with a message confirming the addition of your database. 14. Go to step 3 of Adding a Database Detail. Adding Database Detail To add database detail, complete the following: 4. Is the desired database displayed? Yes Go to step 5. No a. Complete one of the following: Click All to display all databases. Click the desired alphabet letter to display databases starting with that letter. b. Go to step 5. 5. Click the desired database Name. The Database Summary screen displays. 6. Click Add. The Database Detail screen displays. 7. Complete the required information. Note: The available database detail fields vary by application. For assistance, click Help. 8. Complete one of the following: To... Save the entry a. Click Save and Add Another. and clear the b. Go to step 9. data fields for the next entry Save the entry a. Click Save. without clearing b. Go to step 9. the data fields 9. Go to step 3 of Creating an ACH Batch. CashPro Online Getting Started Guide 5
Creating an ACH Batch To create an ACH batch, complete the following: 4. Is the desired database displayed? Yes Go to step 5. No a. Complete one of the following: Click All to display all databases. Click the desired alphabet letter to display databases starting with that letter. b. Go to step 5. 5. Select the check box for each desired database. Note: All ACH entries included in a batch must share the same effective date. 6. Click Create Batch. The Create Batch screen displays. 7. Enter the Effective Date. Note: The effective date defaults to the next business day. If you future date a batch, you can release it only within 10 business days of the effective date. 8. Select the desired Transaction Options. 9. Click OK. The Batch List displays with a confirmation message and a batch Status of Entered. Note: To view the newly created batch within the Batch List, click Refresh below the tabs at the top of the screen. 10. Go to step 3 of Releasing an ACH Batch. CashPro Online Getting Started Guide 6
Releasing an ACH Batch To release an ACH batch, complete the following: 4. Click ACH Batch List. The Batch List displays. 5. Select the check box for the desired batch. 6. Click Release. Notes: If you authenticate with a token, enter your Passcode, and click OK. The batch s Status updates to Released. A batch can be released within 10 business days of its effective date This completes the Creating a New ACH Transmission process. Viewing an ACH Batch Summary Report To view an ACH Batch Summary report, complete the following: 4. Click ACH Batch List. The Batch List screen displays. 5. Select the check box for each desired batch you wish to include in the report. 6. Click Batch Report. The Batch Summary Report screen displays. 7. Complete one of the following: To... Sort by ID a. Select Sort by ID. b. Go to step 8. Sort by Name a. Select Sort by Name. b. Go to step 8. CashPro Online Getting Started Guide 7
8. Do you wish to present the report content in ascending order? Yes Go to step 9. No a. Select Descending Order. b. Go to step 9. 9. Complete one of the following: To... View the report a. Click Display. The Batch Summary report displays. b. Click Print, if desired. c. Click Close. The Batch Summary Report screen displays. Save the report a. Click Export. The Export screen displays (Figure 2). b. Select the desired Format. c. Click Export Report. A confirmation message displays. d. Click Refresh below the tabs at the top of the screen. A confirmation hyperlink displays. e. Click the hyperlink to view or download the report. This completes the procedure. CashPro Online Getting Started Guide 8
Technical Support For regional technical support, refer to the table below. Note: The contact information is current as of December 2012. For a more recent listing, go to CashPro Online > Support > Help > click Contact Us. Region Location Telephone Number Hours Asia Bangalore (9180) 6600 6255 Monday to Friday Beijing (8610) 5960 5666 9:00 a.m. - 6:00 p.m. Guangzhou (8620) 8116 2226 (Local time) Hong Kong (852) 2597 3700 India (9122) 6632 3060 Indonesia (62) 0 21 515 8200 Malaysia (60) 3 2034 3969 Mumbai (9122) 6632 3777 New Delhi (9111) 6616 2888 Philippines (63) 2 815 5588 Seoul (65) 6239 3300 Shanghai (8621) 6160 8777 Singapore (65) 6239 3300 Taiwan (8862) 2728 9863 Thailand (66) 2305 2990 Australia Main (61) 2 9931 4333 Monday to Friday 9:00 a.m. - 6:00 p.m. (Local time) EMEA Main +44 (0) 20 8313 2154 Monday to Friday 8:00 a.m. - 6:00 p.m. (UK local time) Latin America Main (469) 330 1160 Monday to Friday 9:00 a.m. - 6:00 p.m. Eastern Time Brazil (55) 11 2188 4587 Monday to Friday 9:00 a.m. - 6:00 p.m. (San Paulo local time) Mexico (52) 55 5230 6310 Monday to Friday 9:00 a.m. - 6:00 p.m. Central Time United States Main (888) 589 3473 Monday to Friday & Canada 7:00 a.m. - 9:00 p.m. Eastern Time Email Address asia.tcc@bankofamerica.com asia.tcc@bankofamerica.com emea.directsupport@bankofamerica.com latam_ops@bankofamerica.com cashpro@bankofamerica.com CashPro Online Getting Started Guide 9 Bank of America Merrill Lynch is the marketing name for the global banking and global markets businesses of Bank of America Corporation. Lending, derivatives, and other commercial banking activities are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., member FDIC. Securities, strategic advisory, and other investment banking activities are performed globally by investment banking affiliates of Bank of America Corporation ( Investment Banking Affiliates ), including, in the United States, Merrill Lynch, Pierce, Fenner & Smith Incorporated and Merrill Lynch Professional Clearing Corp., all of which are registered broker dealers and members of FINRA and SIPC, and, in other jurisdictions, by locally registered entities. Investment products offered by Investment Banking Affiliates: Are Not FDIC Insured * May Lose Value * Are Not Bank Guaranteed. 2013 Bank of America Corporation. Ouvidoria Bank of America Merrill Lynch1 DDG: 0800 886 2000 e-mail: ouvidoria_bamlbrasil@baml.com 1Bank of America Merrill Lynch Banco Múltiplo S.A. e Merrill Lynch S.A. Corretora de Títulos e Valores Mobiliários