Opportunity Youth Collaborative Presentation February 25, 2015 Meredith Crouse Project Manager, Boston PIC MISSION Strategic Plan The convenes employers, educators, and workforce system partners to promote healthcare related education and training opportunities that are efficient, effective, and align with industry needs. VISION The Greater Boston area has an efficient and effective system where job seekers and employees are successfully connecting to positions at the end of training and employers are finding and developing the skilled workforce that they need to meet their vacancies and to adapt to industry demands. 1
History & Facts An initiative of the Boston Private Industry Council (PIC) Began in 2010 through ARRA funds Now funded in part by SkillWorks Chaired by Workforce Development Directors from: Beth Israel Deaconess Medical Center Partners Healthcare Convenes five times a year in alternating locations around Boston (Jan, March, May, Sept, Nov) Approximately 50 active member organizations 150+ people receive communications Employers Local Govt Nonprofits Education Workforce Training Programs 2
Membership EDUCATION MEMBERS (13) Bay State College Benjamin Franklin Institute of Technology Bunker Hill Community College Cambridge College MA College of Pharmacy MA Dept of Higher Education Massasoit Community College MassBay Community College Middlesex Community College Northeastern University Roxbury Community College UMass Boston UMass Lowell Membership WORKFORCE DEVELOPMENT MEMBERS (20) 1199 SEIU Training and Upgrading Fund American Student Assistance Boston Career Link Boston Private Industry Council (PIC) Boston Public Health Commission Career Collaborative MIRA - Massachusetts Immigrant & Refugee Advocacy Coalition Partners for a Skilled Workforce Pine Street Inn SkillWorks Sociedad Latina St. Mary's Women and Children's Center City of Boston, Mayor s Office of Jobs and Community Services (JCS) Jobs for the Future (JFF) Jewish Vocational Services (JVS) The American City Coalition The Boston Foundation The Work Place X-Cel Education Zuaria Partners 3
Membership EMPLOYER MEMBERS (19) Beth Israel Deaconess Medical Center Boston Children's Hospital Boston Medical Center Brigham and Women's Hospital Commonwealth Care Alliance Dana-Farber Cancer Institute East Boston Neighborhood Health Center Harbor Health Services Harvard Vanguard Medical Associates Home Care Aid Council Lahey Clinic MA Senior Care Foundation MA League of Community Health Centers Massachusetts General Hospital Partners HealthCare Partners Private Care, LLC Spaulding Rehab Boston Steward Health Care Tufts Medical Center 4
Engaging employers Presentations Projects, concerns, needs Expertise Networking opportunity Homework Surveys & LMI exchange Challenging positions to fill Questions from education partners Homework for Employers: Phlebotomists: 1. Do you hire your own phlebotomists or do you outsource to Quest Diagnostics or another vendor? 2. Do you hire phlebotomists or are they called something else in your organization? Is the role purely phlebotomy or is it a combined role? If combined, what other skills are needed or tasks are assigned? 3. What are the minimum requirements in your job description for phlebotomists (or other role performing this task)? 4. Is there a minimum number of hours of practicum/experience you require before hire? 5. What are current hiring trends at your organization that might not be reflected in the job description? E.g. do you favor applicants with mixed experience or credentials e.g. phlebotomy and Medical assistant? 6. How many openings for this position exist in your organization Full-time, Part-time, Per diem 7. How many FTE phlebotomists does your organization employ? Please email answers to Meredith by December 12. 5
Minimum Requirements High School Training Program (College) Certification Work Experience BIDMC Children's BMC BWH Hallmark Harvard V. or Lahey MGH Spaulding Steward Tufts Dana-F. 1 yr. 6 mo. 1 yr. Preferred Requirements High School Training Program (College) Certification Work Experience BIDMC Children's BMC BWH Hallmark Harvard V. Lahey MGH Spaulding Steward Tufts Dana-F. 6
Hiring Trends not found in job description Mixed Training a plus Hire from local community college programs with practicum requirement Training in a high-volume setting Resume should include: # of sticks or # of hours experience Adults & Pediatric experience Phlebotomy program graduate (+ certification) Strong Soft Skills FT jobs fill quickly, supervised day-shift for new grads Defining Consortium Goals 2010-2011 If Boston had a truly coordinated, best-in-the-nation system for training and educating its healthcare workforce, what would it look like? Navigating the system Aligning the players Critical Collaboration: Improving Education & Training Pathways to Careers in Healthcare 7
Phase I: From Classroom to Employment Project 2013-2014 Outcomes data is incomplete From Classroom to Employment: Who is Hired in Boston s Healthcare Sector? Phase II: From Classroom to Employment Project 2014-2016 Implement best practices with community college faculty/staff Employer involvement in process From Classroom to Employment Project Liaise between students, faculty/staff, & HCC employers Collect data, track students PIC Project Manager HCC Employers Facilitate workshops Communicate job vacancies Stay in touch with Project Manager, College, & internship site Students College faculty & staff Incorporate best practices learned from workshops & data collection 8
From Classroom to Employment Project Selected Programs Year 1: Spring & Summer 2015 Graduates Bunker Hill Community College Surgical Technology Medical Assisting Patient Care Technician Roxbury Community College Phlebotomy Goals From Classroom to Employment Tighter feedback loop between employers and community colleges Data collection Successful job placement 9
From Classroom to Employment Questions? Meredith Miller Crouse Project Manager, Boston Private Industry Council (617) 488-1339 meredith.crouse@bostonpic.org 10