Integrated telecommunication solutions 1
About THE Linx Group Our extensive industry experience have already helped many multinational clients The Linx Group (known under Linxtelecom and Linxdatacenter brands), is an international connectivity-, data center-, and cloud solutions provider, with an in-depth knowledge of, and strong regional presence in the markets of Central and Eastern Europe, Russia, CIS countries, and the Baltic & Nordics. Whether customers operate in one country, or across borders, The Linx Group enables them to easily exchange, process and store critical data, achieve greater efficiency and reduce operating costs. Customers choose us for a number of reasons; our unique combination of outstanding professionals, cutting-edge technology, and expertise in network, connectivity and data center services, whilst benefiting from industry leading SLAs. Our aim is to empower your business and make interactions easier by providing secure infrastructure foundation to your emerging needs. 2
THE LINX GROUP NETWORK Linxtelecom Point-of-Presence (PoP) Ethernet Carrier Grade (ECG) Linxtelecom Point-of-Presence (PoP) Ethernet Carrier Grade enabled DWDM Finland Helsinki Russia St. Petersburg Linxdatacenter Facility LinxCloud Platform Dark Fiber Carrier Partners' Networks Norway Sweden Stockholm USA Denmark Estonia Tallinn Lithuania Vilnius Latvia Riga Russia Moscow Kazakhstan Astana Belarus Netherlands Amsterdam Belgium France Spain Germany Frankfurt Switzerland Italy Czech Republic Austria Slovenia Croatia Poland Warsaw Bosnia Slovakia Hungary Budapest Serbia Ukraine Kiev Romania Georgia Tbilisi Armenia Azerbaijan Baku Kazakhstan Almaty Mongolia China Uzbekistan Kyrgyzstan Tajikistan Afghanistan Macedonia Greece Bulgaria Greece Turkey Iraq Iran Turkmenistan Your data transfers across the borders almost with the speed of light! The Linx Group broad network includes 4 interconnected, carrier-neutral data centers, reserved and protected channels, and fully owned fiber optic cable under the Baltic Sea. The customers communications equipment is stored in the Linx Group own data center facilities, operated under Linxdatacenter brand. These state-of-the-art Tier 3 data centers (over 11,000 m 2 ) are located in Moscow, St. Petersburg, Tallinn and Warsaw, and designed in accordance with international industry and security standards. With direct access to all main Internet Exchanges, we efficiently support both Operator and Enterprise customers. Utilizing its unique network footprint between Western Europe and Central and Eastern Europe, the Linx Group under its Linxtelecom brand offers connectivity services based on data (DWDM/SDH) and IP infrastructure in, from and to the region, to the operator and enterprise segments. Through our high capacity 120 Gbps submarine fiber network, we connect Scandinavia, the Baltics and Russia. In addition, with over 20 POP locations, we help you to fulfil your connectivity needs worldwide. Such a fast stream of data would take approximately 11 milliseconds for a data return trip between Moscow and St.Petersburg, and approximately 30 milliseconds between Russia and other international locations. 3
LINXTELECOM BENEFITS TO CUSTOMERS Our connectivity services are optimized for applications requiring QOS Global Reach Access to all main Internet Exchanges via Linxtelecom Points of Presence in Moscow, Tallinn, Riga, Vilnius, Warsaw, Frankfurt, Kiev, Amsterdam, Almaty, Tbilisi and other. Expertise Linxtelecom specialists provide consulting services and technical support in issues related to RIPE, rules of network traffic and router configuration, and other. Quality of Service The services are delivered at an agreed capacity and with committed service levels in terms of availability. Linxtelecom provides superior performance with a packet loss-< 0.2%, latency < 50 ms (EU) and <150 ms (US), and availability up to 99.98%. Flexibility Dual Port delivery option for back-up or load balancing, various bandwidth, interface and port options, and the ability to increase capacity and extend a solution upon request. Smart Pricing a fixed charge per port, or a guaranteed rate for exceeding the limit, based on actual consumption, as well as the best IP routes at the lowest possible price. 24/7/365 Technical Support Network Operations Center (NOC) provide dedicated, round the clock supervision and quick response time in all situations, including security related. 4
LINXTELECOM SERVICES Service Description EtherLinx Carrier Grade Private managed point-to-point (PoP) Ethernet service that provides a secure connectivity between the NNI and the end user s office. EtherLinx 2.0 Cost-effective point-to-(multi)point unprotected Ethernet circuit. MPLS VPN A cost-effective way for enterprises with secure, managed, any-to-any connectivity, to effectively share real-time and business-critical applications between their offices. Lambda This service is a managed DWDM service that provides operators with reliable point-to-point transport at very high bandwidths. IPL A managed international point-to-point private line service which enables both operators and enterprises to increase the reach of their existing real time traffic-carrying networks (voice, data or video). IP Transit This service provides ISPs with high-speed and cost-effective access to all destinations on the Internet. Virtual PoP Operators can set up PoPs in an off-net location to rapidly, efficiently and safely extend their networks. Internet VPN Managed service providing secure access between all destinations on the Internet Virtual Private Network. DIA Service that enables clients to connect to their own customers and/or other parties. The quality of service is ensured by high bandwidth and low latency of network connection. TLL-IX Neutral Linxtelecom Internet Exchange in Tallinn (Estonia) to exchange IP traffic on a national or international level. 5
TECHNICAL SUPPORT Certified engineers are available 24/7/365 to provide a range of associated professional services With the Linx Group s around-the-clock customer support services, such as Installation, Engineering and Remote Hands & Eyes, clients can take advantage of optimum support for their ICT infrastructure. The certified technical professionals act on your behalf to resolve any issue, and alleviate any problem related to your data storage, transportation and processing. Should the issue need technical involvement, the Linx Group Network Operations Center (NOC) will assist. The NOC s core function is full network monitoring, maintenance and the provision of technical actions to resolve a customer issue. The Customer Service and NOC team members are fluent in English and other local languages. Maintenance Remote hands Security control Client oriented 6
your preferred business partner We provide the best industry quality, security standards and solutions An international company with a strong local presence Linx Group is a unique combination of professional team, advanced technology, international experience and extensive network of local offices. Safety and reliability Our core business is to ensure safety, security and stable operation through the establishment of a reliable professional environment which ensures that critical processes are not at risk. We are a proactive and reliable business partner with recognized business reputation, working for the benefit of our customers, business partners and employees. Proactivity We are responding to the constantly changing environment and actively looking for new opportunities to provide solutions that meet the current and future requirements. We are committed to innovative solutions and are looking for innovative approaches to transform our resources into services that enhance efficiency of our customers and reduce their costs. Transparency and stability We are financially stable, steadily growing company. We support of doing transparent business operating in accordance with international and American accounting standards. Providing the required documentation upon request, we help our clients to operate in accordance with international standards. 7
Virtual PoP l IP Transit l Internet VPN Contact us to learn more how our services can help you growing your business. E: info@linxtelecom.com T: +7 495 657 9277 (Moscow) l T: +7 812 318 5262 (Saint-Petersburg) T: +31 20 567 2000 (Amsterdam) l T: +48 22 379 63 30 (Warsaw) T: +372 622 3399 (Tallinn) l T: +380 67 209 02 62 (Kiev) www.linxtelecom.com 8