Google Apps Overview

Google Apps Overview

Agenda Messaging & collaboration challenges Why existing solutions are costly & limited Google s innovative approach The time is now to switch to the cloud Google Apps Premier Edition Overview of Google s enterprise offering

Legacy messaging systems have problems 1 High costs Over $300/user/year 2 Labor requirements Maintenance, patches and upgrades 3 User limitations Less storage, poor search

On-premise messaging is expensive Costs of On-Premise Email (Per User, Per Year) Source: Should Your Email Live In The Cloud?,Ted Schadler, Forrester, 2009

Upgrades are slow and painful Time and money spent on upgrades 18 Month Plan Q1 Q2 Q3 Q4 Q1 Prepare network Q2 New servers OS upgrade Upgrade OS Purchase CALs Install server Storage Drivers Add storage Memory Move mailboxes 2000 2003 2007 that occur only in 4-6 year cycles.

Admins and users experience limitations Admin headaches Administrative burden: 22.8 hours per week for Exchange server 20071 Downtime: 60-150 minutes planned and unscheduled per month2 Opportunity cost: time spent maintaining email could be used for more strategic projects 1 Google Apps vs. Microsoft Exchange Sever 2007 Total Cost of Ownership Analysis. The Radicati Group, November 2008 2 Corporate IT Survey Messaging & Collaboration, 2008-2009, The Radicati Group, 2008. User limitations Limited storage: time wasted managing to mailbox quotas Slow search: users folder and sort email due to poor search and email archives are less useful Poor collaboration experience: limited real-time capabilities; no native sharing

Why run email yourself? Google will take care of email so you can focus on projects that add value to your business

Messaging and collaboration are better in the cloud 1. Less than 1/3 the cost of onpremise messaging systems 2. No hardware or software to maintain 3. More reliable and secure 4. Better user experience By 2012, 20% of enterprise e-mail seats will use a software as a service (SaaS) or "cloud" model for e-mail services (Gartner, May 2009) Source: Email in the Cloud: Pros and Cons, Matt Cain, Gartner, May 2009

Google Apps is dramatically less expensive Over $300 Under $90 Source: Should Your Email Live In The Cloud?,Ted Schadler, Forrester, 2009

Superior reliability and less administration Better uptime than on-premise Downtime per month (in minutes)1 1 Google Less administrative time Administrative hours per week2 Apps vs. Microsoft Exchange Sever 2007 Total Cost of Ownership Analysis. The Radicati Group, November 2008 IT Survey Messaging & Collaboration, 2008-2009, The Radicati Group, 2008. 2 Corporate

Google Apps is more secure Quick facts 4th largest server manufacturer in the world Billions of $ flowing through our systems Millions of credit card numbers 100s of thousands of identical servers Hardened, custom Linux stack No unused ports or services available No third-party security issues Quick update of all systems Data distribution & multi-tenant model Data shared across servers (GFS) Data obfuscation on disk Data replication SAS 70 Type II certification

Gmail is the best email experience for business Access content anytime, anywhere on virtually any device (even offline) 25 GB of storage means no managing to email quotas Find any message instantly with subsecond search results Automatically organize your inbox with conversation view Integrated and intuitive chat with voice and video New! Interoperability with Outlook and Blackberry Enterprise Server

Docs and Sites: the best way to work in teams Collaborate without the hassle of attachments: one document, multiple editors Build powerful team sites without the help of an IT admin Securely control access to your information Works across platforms it s all in the browser Leverage the power of the web as a platform for collaboration

Continuous innovation delivered without hassles Google Video for Business Google Sites Blackberry Enterprise Sever Connector Gmail Video Chat Blackberry Contact Sync 2008 68 major feature releases Gmail Offline 2009 50 (so far) Sync for Microsoft Outlook

Google Apps: the cloud for your business Messagin g Gmail Powerful email service with 25GB of storage and fast search Talk Integrated instant messaging, video and voice chat Calendar Personal, shared, and public calendars Collaborati on Docs Simple real-time document collaboration from anywhere Sites Easily created and edited group pages Video Securely shared internal videos.

Security and compliance are better in the cloud Security Message Security Protect email from malware and manage content policies. Web Security Block web based security threats. Manage web access. Compliance Message Discovery Archive, search and retrieve email for e-discovery. Message Encryption Encrypt sensitive emails based on policies and content.

Google Apps Premier Edition Details Support and reliability guarantees 24/7 phone support 99.9% uptime service level agreement (SLA) Enterprise functionality 25 GB of storage per user email inbox Google Video for Business Postini Message Security Connector for Blackberry Enterprise Server Sync for Microsoft Outlook Platform Integration APIs: authentication, user directory, mail gateway, migration, reporting $50/user/year

Google Apps customers Enterprises Fortune 500 and Public Sector Small and Mid-Size Businesses Academic and Non Profit Organizations More than 1.75 million businesses Thousands of new businesses every day

Google Apps: What sets it apart 1 2 Dramatic cost savings Less administrative time 3 Better reliability and security 4 Best email experience for business 5 Best way to work with teams