COMMERCIAL WASTE SERVICES. sharing responsibility

COMMERCIAL WASTE SERVICES sharing responsibility

commercial waste management Keeping our customers informed Realising the value of waste Veolia Environmental Services is an international, market-leading waste management company providing a comprehensive range of services for organisations and people across the UK. We anticipate and evaluate new legislation, develop and assess environmental technologies and research our customers practical requirements to provide successful and sustainable waste management services. We are part of Veolia Environnement, a world leader in environmental services and the only company to provide a full range of integrated solutions across water, waste management, energy and transportation sectors. Combining our global experience and thorough local knowledge we can work effectively with commercial organisations of all sizes and sectors, while caring for the communities and the environment in which we operate. The UK is in the process of developing how we treat and dispose of our waste. Veolia Environmental Services proactively helps our customers to adjust to these important changes, using a combination of free updates, literature, seminars, roadshows, exhibitions and online services which offer practical advice and guidance in a complex and rapidly evolving market. Waste management is frequently treated as the final stage in the business process, requiring only enough attention to achieve efficiency and economy and often regarded as just another overhead. New legislation and rising costs are stimulating a reversal of this attitude, as more and more businesses realise the true value of waste. Veolia Environmental Services brings international experience and environmental innovation to its commercial waste management services. Operating one of the UK s largest transport fleets from an extensive network of strategically placed service centres, we can provide specialist equipment and localised services for public and private sector businesses of all types. From advanced compaction systems to skips and weekly trade waste collections, Veolia Environmental Services provides reliable, progressive and affordable waste management. Hazardous waste Commercial waste Recycling and recovery Packaging waste compliance Municipal services Industrial site services Integrated management services 2 COMMERCIAL WASTE SERVICES 3

C O N S T R U C T I O N L E I S U R E & E N T E R T A I N M E N T R E T A I L H E A L T H E D U C A T I O N P H A R M A C E U T I C A L L O G I S T I C S I N D U S T R I A L O I L & G A S serving your sector Veolia Environmental Services works closely with our clients to identify their specific needs and provide a portfolio of environmental services tailored to typical waste types and volumes. Solutions can range from campus-wide paper recycling services for the education sector to mobile compaction services customised for large industrial sites or leisure facilities. Whether you require only the simplest weekly collection or a range of recycling and collection solutions, Veolia Environmental Services draws on experience of your industry and your working environment to provide the relevant service. What do you waste? An inefficient waste management service can cause serious disruption to your business, interrupting operations or raising health and safety and environmental issues which inevitably take valuable time to resolve. To make sure we get it right first time, Veolia Environmental Services begins with an expert assessment of your waste production and management practices to evaluate your business needs and to ensure you receive the right service. We can often help identify ways to minimise waste production as well as implementing reliable recycling, collection, treatment and disposal solutions. Commercial and industrial waste For offices, shops, public houses and restaurants where space or access can be an issue, Veolia Environmental Services provides light, manoeuvrable trade waste containers serviced by a fleet of specialist mobile compactors on a pre-arranged schedule. Larger businesses such as manufacturing and engineering firms producing heavy and bulky waste can take advantage of a full range of containers, roll on/off systems and mobile and static compactors. Construction and demolition waste Designed specifically for businesses producing heavy or bulky building and demolition wastes, Veolia Environmental Services provides a full range of high capacity containers and equipment, including roll on/off containers for non-hazardous, hazardous and inert construction waste. 4 COMMERCIAL WASTE SERVICES 5

nationwide network: local service Our national capability and substantial local knowledge help us to provide a successful service. Drawing on our international expertise and considerable experience of waste management in the UK, we have established a network of strategically placed service centres, operating one of Europe s largest waste transport fleets. In some cases we can also supply an automatic pay by weight system on our mobile compaction vehicles, capturing data for monitoring, future invoicing and reporting by means of an on-board computer. Containers and compactors Whatever the type or volume of your waste production, Veolia Environmental Services has a comprehensive range of container services to match your requirements, from light trade waste containers to advanced compaction equipment. Baling and compaction For organisations producing larger quantities of waste, greater efficiency can be achieved through installing advanced static compaction or baling equipment. Depending on the type of material, we can substantially reduce your waste volumes, achieving maximum payloads per collection, minimising the storage space required on your site, reducing the number of collections and eliminating unnecessary journeys. Improved hygiene Improved health & safety Increased security Reduced traffic congestion and pollution Secure destruction For many reasons, such as legislative obligations or confidentiality agreements, businesses often need to know that their waste will never reappear in any form. Veolia Environmental Services has established an innovative secure destruction and recycling facility offering finite destruction of waste and past shelf-life products including beer, wine, soft drinks, tetra packs, canned goods, glass, plastic bottles, milk and juices. We can guarantee that waste material will lose all identity and will be disposed of carefully and securely. Veolia Environmental Services understands the importance of operating with integrity, and provides certification to protect your products and your reputation. Construction and demolition waste collection containers include: Skips Roll on/off containers Light commercial waste containers include: Trade waste containers Rear end loader containers Front end loader containers Heavy commercial/heavy and bulky industrial waste containers and compactors include: Rear end loader containers Front end loader containers Roll on/off containers and skips Mobile or static compactors For further information on collection services, vehicles and containers please contact us. Full contact details are provided on the back cover of this brochure. 6 COMMERCIAL WASTE SERVICES 7

recycling: a business initiative New legislation, cost, efficiency and environmental impact are compelling more and more businesses to recognise the benefits of recycling, and the demand for a specialised service. Veolia Environmental Services has introduced a comprehensive range of solutions, including waste audits, expert help with promoting recycling within your organisation, legislative compliance services and reliable, efficient collection of a wide variety of recyclables. Regular collections Waste auditing From a single weekly collection to the provision of a fully staffed on-site facility, Veolia Environmental Services can deliver reliable, relevant collection services using a range of custom-designed recycling containers for: Toner cartridges Soft plastics Electrical items Glass Cardboard Wood Paper Tubes C A R D B O A R D T O Our representatives conduct a free audit of your company s waste management systems, identifying ways to minimise, re-use and recycle your waste materials, offering you the best advice and providing your business with a dependable, cost-effective solution. N E R C A R T R I D G E S P A P E R E L E C T R I C A L I T E M S WEEE compliance Targeting recycling Veolia Environmental Services offers a Veolia Environmental Services has simple, nationwide recycling service for developed a set of promotional tools to our customers electronic and electrical encourage recycling efforts and to raise equipment to help them meet the Waste overall awareness of recycling, helping you Electronic and Electrical Equipment (WEEE) to stimulate participation within your Directive requirements. Rapid response, company. The Target Recycling programme secure data protection and over 90% can be easily incorporated into your internal recovery and recycling levels will ensure communications strategy and Veolia your old IT equipment is taken care of Environmental Services can provide quickly, safely and within legal and support materials, facts and figures and environmental limits. measurement systems to ensure your company takes full advantage of our recycling services. S O F T P L A S T I C S G L A S S W O O D Residual waste We will always be left with residual waste. Its disposal can be an emotive subject, so Veolia Environmental Services takes meticulous care to ensure we meet or exceed legislative requirements and keep track of your company s waste and its effect on the environment. We run a nationwide network of landfill sites and transfer stations where waste is segregated even after collection and we pride ourselves on a track record in landfill maintenance and recovery that is second to none. All our sites adhere to rigorous standards, guaranteeing consistently safe disposal. T U B E S 8 COMMERCIAL WASTE SERVICES 9

packaging waste regulations One of the better-known legislative initiatives to be implemented in recent years is the Producer Responsibility (Packaging Waste) Regulations 2005. Aimed at larger businesses in the packaging waste chain, the regulations currently affect businesses with a turnover of 2m+ who also handle more than 50 tonnes of packaging per annum. These businesses are required to register and provide data on packaging supplied. They must also calculate and meet stringent packaging recovery and recycling targets through PRNs (Packaging Recovery Notes) and certify their compliance, or face criminal prosecution. Helping you meet recycling and recovery targets As an alternative, businesses can transfer their obligations to a registered Compliance Scheme. Veolia Environmental Services marketleading Scheme has provided successful compliance for obligated companies since 1998. Our two-tiered membership system gives total peace of mind, advice and guidance in all areas of waste management and access to the considerable recycling and recovery capacity generated by our UK activities. Veolia Environmental Services Compliance Scheme Silver membership gives you: Gold membership gives you all the Access to the Members Section of benefits of Silver membership plus: the Veolia Environmental Services Regular review meetings Group website Executive seminars Packaging legislation updates On-site packaging surveys Dedicated telephone helpline Pre-audit inspection Technical packaging expertise Access to consultancy CBI input and views Full, one day packaging audit with Monthly newsletter via email report and recommendations Peace of mind The Veolia Environmental Services Packaging Regulations Compliance Scheme can take over your responsibility for understanding, applying and meeting the requirements of the Packaging Waste Regulations. We manage your company s compliance safely, efficiently and affordably, giving you more time to manage your company. 10 COMMERCIAL WASTE SERVICES 11

L E G I S L A T I O N M A N A G E M E N T C O M M O N S E N S E L E G A L C O N T R O L D I S P O S A L O B L I G A T I O N S C O N T A I N M E N T C O L L E C T I O N M O N I T O R I N G A N D I N S P E C T I O N your duty of care All companies who produce waste are subject to strict legislation. This is simply practical environmental management and common sense, but there are ways in which Veolia Environmental Services can lighten the administrative burden that these obligations place on your company. The Environmental Protection Act 1990 imposes a Duty of Care on producers of controlled waste, requiring them to take all reasonable steps to keep waste safe and ensure it is properly managed. The Duty of Care applies to anyone who "produces or imports, keeps or stores, transports, treats or disposes of waste". This legal requirement ensures that all waste producers follow the correct procedures for the containment, collection and disposal of waste. Under the Act, a transfer note describing the waste must be produced for every waste transfer. It is your responsibility to give correct written information on your Waste Transfer Note, signed by an authorised employee of your company and kept for two years. Monitoring and inspection by the Environment Agency has increased in recent years; if you break this law, you risk prosecution. Managing your obligations Your obligations under this legislation can be fulfilled annually. Veolia Environmental Services will supply you with your annual Waste Transfer Notes two months before they are due for renewal and will keep records of your Waste Transfer Notes for the required two year period. Having your records on our database means we can rapidly update and amend the system if your waste details or any other aspects should change, at no further inconvenience to you. Veolia Environmental Services manages this system for our clients in order to ensure that they comply with the law and to provide complete peace of mind. Our database is easily updated and is available for inspection by the authorities at any time. 12 COMMERCIAL WASTE SERVICES 13

national accounts Veolia Environmental Services provides expert waste management services across the UK; no one understands the operational needs of national companies better. To deal with the unique requirements of multi-site organisations we have established a dedicated mobilisation team to set up operational requirements, invoicing systems, collection schedules and services at each location. We can also liaise directly with current service providers to facilitate the smooth transition of services. Complete service: one contact We can provide a comprehensive waste management service including recycling, transportation and safe disposal of general waste, which can be managed through one central point of contact. Each national account benefits from a dedicated Account Manager who oversees and co-ordinates service delivery across all company sites, ensuring that continuous improvement, operational best practice and service levels are delivered against agreed targets. In-house expertise Customers can access key specialist personnel within Veolia Environmental Services, including experts in health and safety, quality and hazardous waste, ensuring you get prompt, professional assistance when you need it. Help when you need it Customers are provided with a unique telephone number for our National Accounts Helpdesk which puts calls directly through to a designated Helpdesk representative so you talk to the right person every time. On-site management Where appropriate our national accounts team will establish a fully staffed on-site facility, taking on the day-to-day management of your waste and applying the highest standards of care, organisation and expertise. 14 COMMERCIAL WASTE SERVICES 15

Veolia Environmental Services (UK) Plc Veolia House, 154A Pentonville Road London N1 9PE Tel: +44 (0)20 7812 5000 Fax: +44 (0)20 7812 5001 info@veolia.co.uk www.veolia.co.uk Veolia Environmental Services Plc 2007 Printed on paper that is 50% recycled, 50% sourced from sustainable forests and totally chlorine free.