Executive Summary 2015 Bluewater Nonprofit Solutions
Where does your organization stack up? That s the ultimate question that a salary survey should answer. But it can be difficult to compare your organization against one that s much larger or in a different market. Your nonprofit also might have unique positions that are difficult to contrast or even just plain hard to find in other organizations. Any salary survey can offer these typical data points but The NonProfit Times 2015 Salary and Benefits Report, authored and administered in partnership with Roswell, Ga.-based Bluewater Nonprofit Solutions, offers unparalleled data about salaries and benefits that runs deep and wide, to provide meaningful comparisons among and within peer groups. In addition to average salary increases, the report features averages of all kinds for more than 250 job titles within 28 different job families, and a plethora of information on the whole spectrum of benefits, including health, dental, vision and retirement plans. Data are broken down by field of work, budget size and other key metrics, as well as providing average, minimum, maximum, median and key percentiles within each category of compensation or benefits. Almost 900 organizations responded to this year s survey, representing a wide variety of nonprofits, ranging from affiliates of national charities like United Way, American Red Cross and YMCA, to regional foundations and associations as well as local clubs and charities. Participation in the survey was open to all U.S. nonprofits with at least one fulltime employee, working no less than 30 hours per week. Salary data for part-time positions was not collected but data can be used as a starting point to determine part-time pay based on a percentage of base salary represented. Organizations were asked to complete the survey with data that was valid as of Sept. 15, 2014. Detailed information on benefits and salaries can be found for 251 different positions found at nonprofits, from top to bottom, spanning entry-level posts all the way to chief executive officer and executive directors. The 251 positions in the report are organized by 28 different job families, allowing comparisons on the cost of each area of the operation, with minimums, maximums, and by key percentile (25 th, 75 th and 50 th ), as well as total cash compensation as a percentage of the operating budget, for each job family. 2015 Bluewater Nonprofit Solutions 2
There were 131 positions with an average total cash compensation of at least $50,000, and among those, 21 reported an average of at least $100,000, with five positions that had an average of more than $150,000 annually. All 251 positions in the survey are as follows: Average Job Family Position Title Base Salary Administrative/General Office Administration Director $55,651 Administrative Assistant, Intermediate Level $32,975 Administrative Assistant, Junior Level $31,823 Administrative Assistant, Senior Level $39,540 Data Entry Operator $31,906 Data Entry Supervisor $40,683 Executive Assistant $45,275 File Clerk $26,768 Mail Clerk $35,864 Meetings and Events Manager/Planner $46,791 Office Manager $38,844 Receptionist $28,685 Advocacy/Government Affairs Government Relations Director/Manager $88,099 Grassroots Advocacy/Campaign Manager $58,822 Lobbyist $80,202 Policy Advisor $76,529 Policy Analyst $58,545 Animal Care Animal Adoption Counselor $33,146 Animal Care Worker $24,884 Animal Shelter Manager $46,030 Veterinarian $83,069 Veterinary Clinic Manager $67,057 Veterinary Technician $35,309 Athletics/Recreation Aquatics Director $30,688 Recreation/Activity Leader $28,506 Call Center Inbound Call Center Associate $30,946 Inbound Call Center Manager $55,617 Inbound Call Center Supervisor $49,277 Outbound Call Center Associate $32,671 Communications/Marketing Communications/Marketing/Public Relations Assistant $40,195 Communications/Public Relations Director $71,919 Communications/Public Relations Manager $54,671 Editor $63,244 Editorial Services Manager $67,716 Marketing Coordinator $42,962 2015 Bluewater Nonprofit Solutions 3
Marketing Director $70,512 Photographer $50,068 Scientific Journal Communications Manager $86,380 Videographer/Video Producer $43,767 Writer $51,338 Conservation/Environmental Programs Conservation Coordinator $42,045 Conservation/Environmental Program Manager $54,358 Energy Auditor $40,271 Environmental Program Director $59,848 Environmental/Sustainability Educator $33,870 Land Protection Specialist/Coordinator $49,538 Land/Easement Steward Specialist/Coordinator $43,850 Culture/Performing Arts Artistic Director $73,402 Box Office/Sales Manager $41,247 Conductor $78,237 Costume Shop Manager $34,451 Curator $53,592 Exhibits Manager $51,998 Exhibits Technician $32,206 Museum Registrar $43,437 Production Assistant $35,240 Production Manager/Coordinator $43,487 Technical Staff $38,700 Education Admissions Director $77,500 Admissions Representative $41,255 Adult Education Teacher $44,323 Dean $87,964 Department Chair $60,426 Instructor $36,741 Librarian $54,203 Registrar $42,050 School Principal/Headmaster $99,123 Teacher, K 12 $42,450 Teacher, Pre $31,121 Teaching Assistant, K School/Kindergarten $27,307 Teaching Assistant, Pre School/Kindergarten $23,155 Executive Chancellor/President $163,539 Chief Administrative Officer $97,463 Chief Advocacy Officer $164,086 Chief Development Officer $109,287 Chief Executive Officer/President/Executive Director $110,651 2015 Bluewater Nonprofit Solutions 4
Chief Financial Officer $104,189 Chief Human Resources Officer $101,346 Chief Information Officer $126,235 Chief Marketing Officer $109,818 Chief Medical Officer $172,622 Chief of Staff $114,522 Chief Operating Officer/Associate Executive Director $104,850 Chief Program Officer $91,832 Chief Scientific Officer $196,744 Executive Vice President $118,746 Facilities/Maintenance Building Manager $56,565 Driver $26,970 Facilities Manager $53,839 Groundskeeper $29,656 Janitor or Custodian $25,460 Maintenance Supervisor $42,138 Maintenance Technician/Specialist $33,676 Security Guard/Officer $27,234 Security Manager $52,481 Finance Accounting Clerk $37,222 Accounting Manager $58,999 Accounts Payable Manager/Supervisor $51,928 Accounts Receivable Manager/Supervisor $44,799 Assistant Controller/Assistant Director of Accounting $76,285 Bookkeeper $36,739 Budget Analyst $64,039 Budget Director $99,715 Director of Accounting/Controller $86,852 Director of Finance $76,252 Finance Administrator $48,538 Financial Analyst $64,730 Internal Auditor $112,785 Regional Area Controller $95,380 Senior Accountant $61,304 Staff Accountant $46,587 Food Services Cafeteria Manager $32,149 Catering Manager $36,677 Cook $25,748 Food Bank Manager $38,500 Food Service Assistant/Worker $21,060 Food Service Manager or Supervisor $35,887 Grant Making Foundation Program Assistant $42,533 2015 Bluewater Nonprofit Solutions 5
Foundation Program Associate $48,284 Foundation Program Officer $72,167 Graphics/Printing Creative Services Director/Manager $71,723 Graphic Artist $46,133 Housing Construction Manager $49,348 Desk Clerk $30,118 Director of Property Management $55,100 Director of Resident Services $55,852 Resident Services Coordinator $34,075 Shelter Supervisor $33,583 Human Resources Compensation and Benefits Specialist $67,231 Employee Benefits Administrator $54,864 Employee Training Manager/Specialist $53,782 Human Resources Assistant $33,758 Human Resources Director/Manager $70,551 Human Resources Generalist $48,474 Payroll Clerk $38,728 Payroll Manager $57,394 Recruiter $49,868 Recruiting Manager $69,631 Income Development/Fundraising Annual Giving Director/Officer $79,542 Capital Campaign Manager $64,075 Corporate & Foundation Relations Director $91,155 Development Associate (Generalist) $41,000 Development Director $65,926 Donor Information and Gift Processing Manager $49,594 Grant Proposal Writer $53,899 Grants Administrator $54,991 Grants Manager $55,503 Major Gifts Director/Officer $87,812 Membership Assistant $37,780 Membership Director/Manager $59,235 Online Giving Manager $74,457 Planned Giving Director/Officer $93,712 Prospect Researcher $56,045 Regional Area Income Development Vice President/Director $93,773 Sales Clerk $26,450 Shop Manager $37,047 Special Events Manager/Specialist $47,895 Information Technology Applications Developer $83,332 Business Systems Analyst $77,080 2015 Bluewater Nonprofit Solutions 6
Database Administrator $61,630 Database Analyst $59,525 Database Architect $53,890 Desktop Support Manager $67,213 Desktop Support Specialist $45,012 Enterprise Architect $97,650 Information Technology Manager $67,474 IT Systems Security Position $95,617 LAN Administrator $50,143 Network Engineer $70,276 Network Manager $78,022 Software Engineer $75,623 Systems Analyst $62,232 Systems Engineer $69,639 Technical Project Manager $81,874 Technical Support Analyst $44,190 Technical Support Manager $65,607 Web Administrator $54,058 Web Developer $55,973 Webmaster $68,044 Legal Attorney/Lawyer $79,794 General Counsel/Lawyer $137,016 Legal Assistant $39,962 Paralegal $47,139 Senior Attorney/Lawyer $93,076 Medical Services Clinic Director $67,334 Community Health Worker $36,911 Dental Assistant $36,968 Dental Director $107,226 Director of Nursing $67,068 Laboratory Technician/Technologist $38,349 Medical Assistant $28,727 Medical Case Manager $39,495 Medical Receptionist $25,809 Medical Records Clerk $30,007 Medical Services Director $98,217 Nurse Practitioner $88,113 Occupational Therapist $54,837 Patient Accounts Representative $39,447 Patient Financial Services Manager $56,763 Personal Attendant/Home Health Care Worker $25,915 Physical Therapist $61,811 2015 Bluewater Nonprofit Solutions 7
Physician $133,357 Physician s Assistant $79,531 Registered Nurse $53,098 Speech Pathologist $61,556 Program Administration Partnership and Collaboration Manager $57,866 Program Analyst $46,801 Program Assistant $33,328 Program Coordinator $39,848 Program Director/Manager $53,681 Project Manager (Non Technical) $51,069 Regional Area Program Coordinator $45,382 Regional Area Program Director or Manager $67,130 Program Delivery Case Manager, Entry Level $31,261 Case Manager, Mid Level $35,881 Case Manager, Senior Level $38,424 Chaplain/Clergy $80,300 Child Care Assistant/Babysitter $23,812 Counselor, Entry Level $31,600 Counselor, Mid Level $38,443 Counselor, Senior Level $44,991 Direct Care Counselor $23,814 Driver $25,218 Eligibility Specialist $35,172 Job Coach $29,225 Job Placement Coordinator $36,576 Licensed Psychologist $62,716 Psychiatric Social Worker $47,921 Psychiatrist $179,846 Senior/Adult Program Assistant $30,093 Social Worker, Entry Level $38,161 Social Worker, Mid Level $42,634 Social Worker, Senior Level $54,393 Vocational or Placement Counselor $35,732 Purchasing Purchasing Coordinator/Specialist $39,111 Purchasing Manager $56,091 Regional General Management Area Director/Manager $59,336 Regional Vice President $103,843 Science Research Analyst $56,538 Research Assistant $39,005 Research Director $124,833 Research Manager $79,704 Volunteerism Community Organizer $44,925 2015 Bluewater Nonprofit Solutions 8
Volunteer Coordinator $36,365 Volunteer Director $54,279 Warehousing Distribution Supervisor $45,208 Inventory Control Clerk $33,358 Inventory Control Manager $62,789 Order Picker $29,827 Shipping/Receiving Clerk $29,891 Warehouse Manager $43,819 Chief Executive Salaries, Benefits The average base salary for a chief executive officer/president/executive director last year was $110,651. The median salary was $87,950 and the maximum was $1,077,484. The average tenure for a CEO was almost 12 years and approximately 28 percent of organizations in the survey paid their CEO some type of bonus. Operating budget Average CEO base salary Less than $499,999 $53,834 $500,000 to $999,999 $75,894 $1,000,000 to $2,499,999 $96,083 $2,500,000 to $4,999,999 $124,182 $5,000,000 to $9,999,999 $151,794 $10,000,000 to $24,999,999 $185,555 $25,000,000 to $49,999,999 $230,994 $50,000,000 or more $377,579 Almost one in five nonprofits offer executives some form of executive benefit, the most common last year being financial or legal counseling (48 percent): Percentage of Organizations Benefit Offering 1 Financial, Legal, Tax, or Pre- Retirement Counseling 47.79% 2 Additional Vacation Days (above amount offered to other employee groups) 37.17% 3 Excess Life Insurance (above amount offered to other employees) 32.74% 4 Private Club Membership 13.27% 5 Reserved Parking 12.39% 6 First- Class Air Travel 9.73% 7 Car or Car Allowance 8.85% 8 Executive Physical 6.19% 9 Supplemental Disability Insurance (full premium paid by organization) 4.42% 10 Supplemental Executive Retirement Plan (SERP) 2.65% 2015 Bluewater Nonprofit Solutions 9
At any nonprofit, there s usually only one chief but many Indians. Some of the most common job titles found at nonprofits that have a high number of employees are: Top 10 Positions in the Nonprofit Sector Employing the Most People Percentage of Total Nonprofit Position Positions 1 Direct Care Counselor 11.59% 2 Program Director/Manager 4.43% 3 Resident Services Coordinator 3.52% 4 Case Manager, Mid Level 3.24% 5 Program Coordinator 2.82% 6 Chief Executive Officer/President/Executive Director 2.56% 7 Administrative Assistant, Intermediate Level 2.31% 8 Personal Attendant/Home Health Care Worker 2.25% 9 Janitor or Custodian 1.95% 10 Case Manager, Entry Level 1.76% Respondents represented a diverse assortment of nonprofits, but the most commonly found job titles among them included: Top 10 Positions Most Likely To Be Found in a Nonprofit Organization Percentage of Organizations with Position Position 1 Chief Executive Officer/President/Executive Director 84.73% 2 Program Director/Manager 49.50% 3 Chief Financial Officer 26.98% 4 Program Coordinator 26.42% 5 Executive Assistant 23.75% 6 Development Director 23.08% 7 Office Manager 19.73% 8 Administrative Assistant, Intermediate Level 19.40% 9 Receptionist 19.29% 10 Development Associate (Generalist) 17.73% 2015 Bluewater Nonprofit Solutions 10
Nonprofits last year reported awarding average salary increases of 3.13 percent for all staff, up every so slightly from 3.11 percent the previous year, while executives saw an average hike of 3.44 percent. Employee turnover among organizations was an average of almost 11.5 percent. As any human resources director knows, salaries are just part of the equation when it comes to employee compensation. Benefits make up a big part of the cost to attract and retain the best. The most common employee benefits offered in last year s study were: Employee Benefit Offered Paid Company Holidays Medical Insurance Coverage Paid Bereavement Time Paid Vacation Retirement Benefits Dental Insurance Coverage Paid Sick Leave Basic Life Insurance for Employee Flextime Long Term Disability Business Casual Days Free/Subsidized Parking Flexible Spending Account Benefit Weight Reduction Programs Short Term Disability Paid Time Off (PTO) Paid Personal Days Association/Professional Society Dues Full- Time Business Casual Policy Accidental Death and Dismemberment Percentage of Organizations Offering Benefit in 2013 86.48% 78.16% 67.01% 65.82% 63.88% 62.84% 59.73% 56.72% 53.23% 42.84% 41.64% 40.62% 40.30% 38.66% 37.01% 36.40% 35.81% 34.90% 34.75% 34.03% 2015 Bluewater Nonprofit Solutions 11
Retirement Plans Almost 64 percent of organizations in the survey reported offering some type of retirement plans, the most common being 403(b) and 401(k) plans, offered by more than half of those surveyed: Retirement plan benefit % offering benefit in 2014 403(b) Plan 34.93% 401(k) Plan 21.79% SEP-IRA Plan 12.54% Defined Benefit Pension Plan 4.18% 457 Plan 2.54% Money Purchase Plan 0.75% Medical Plans More than 78 percent of nonprofits offered medical insurance as an employee benefit, with the most common plan being a Preferred Provider Organization (PPO): Medical insurance benefit % offering benefit in 2014 Preferred Provider Organization (PPO) 61.41% Health Maintenance Organization (HMO) 28.90% High Deductible Health Plan (HDHP) 20.34% Point Of Service (POS) 11.79% Indemnity (Traditional Fee-for-Service) 1.52% Money Purchase Plan 0.75% Dental Plans Almost 63 percent of organizations provide some type of dental plan to employees, with the most common being Dental Preferred Provider Organization (DPPO) Plan: Dental insurance benefit % offering benefit in 2014 Dental Preferred Provider Organization (DPPO) 76.48% Dental Health Maintenance Organization (DHMO) 12.83% Dental Point Of Service (DPOS) 8.55% Indemnity (Traditional Fee-for-Service) 3.60% Dental Reimbursement Plan 1.66% Dental Exclusive Provider Organization (DEPO) 0.96% 2015 Bluewater Nonprofit Solutions 12
Vision Plans Almost 39 percent of organizations in the survey reported offering some type of vision plan, the most common being 403(b) and 401(k) plans, offered by more than half of those surveyed: Vision plan benefit % offering benefit in 2014 Vision Provider Organization (VPO) Plan 76.83% Vision Maintenance Organization (VMO) Plan 23.55% The report breaks out into detail each of these offerings by size and geography but also offers details on average plan costs, contributions by employees and participation rates, as well as eligibility for such plans. About The Participants With 898 nonprofits completing this year s survey, the results provide rich data for comparison. Respondents tended to be small human services organizations but others are well represented, not only in size and geography but program and mission as well. Full-time employees Number of organizations 1-10 479 11-25 166 26-50 80 51-100 79 101-200 44 201 or more 49 Operating budget Number of organizations Less than $499,999 232 $500,000-$999,999 157 $1,000,000-$2,499,999 190 $2,500,000-$4,999,999 107 $5,000,000-$9,999,999 95 $10,000,000-$24,999,999 66 $25,000,000-$49,999,999 23 $50,000,000 or more 27 2015 Bluewater Nonprofit Solutions 13
Field of work Number of organizations Arts, culture and humanities 102 Education 57 Environment and animals 52 Health 118 Human services 366 International, foreign affairs 9 Public, societal benefit 141 Religion related 22 Mutual/membership benefit 17 Unknown, unclassified 13 Thanks to partnerships with the New York Council of Nonprofits, Florida Association of Nonprofit Organizations, North Carolina Center for Nonprofits, and Kentucky Nonprofit Network, those regions are well represented while other areas also have a presence in the results. Geographic region Number of organizations Northeast 252 Southeast 402 North Central 104 South Central 42 Northwest 77 Southwest 20 2015 Bluewater Nonprofit Solutions 14
Special Report for 2014 Survey Participants The comprehensive salary and benefits report can be purchased in its entirety on The NonProfit Times website for $285. For participating in the survey, you have the opportunity to save 50 percent on the full report (700-plus pages) a discount of $142.50. Click here to view a sample and order the full 2015 Nonprofit Organizations Salary & Benefits Report today. Normal price: $285 Your price: $142.50 Savings: $142.50 (Plus the time if you compiled the data yourself!) Use coupon code NPT50OFF during checkout to receive the 50% discount. About Bluewater Nonprofit Solutions Bluewater Nonprofit Solutions is a leading provider of salary and benefits surveys, management consulting and credit card processing to nonprofit organizations. Their leading edge survey tools offer unlimited customization and flexible reporting options that allow quick, affordable tailoring of a survey to meet the needs of any associations, industry groups, professional societies or chambers of commerce. Bluewater was founded by former nonprofit executives, and was created out of their deep knowledge and experiences providing day-today leadership within charitable organizations for more than 25 years. To learn more, visit www.bwnps.com Contact information: Bluewater Nonprofit Solutions 11285 Elkins Road, Suite D4 Roswell, GA 30076 Office phone: 770-777-4828 Email: info@bwnps.com 2015 Bluewater Nonprofit Solutions 15