THE WORLD BANK TERMS OF REFERENCE JAPAN-WORLD BANK PROGRAM FOR MAINSTREAMING DISASTER RISK MANAGEMENT IN DEVELOPING COUNTRIES SMART DISASTER RISK MANAGEMENT (DRM) - ICT READINESS AND APPLICATIONS A. PROJECT BACKGROUND AND OBJECTIVES Japan-World Bank Program for Mainstreaming DRM in Developing Countries The Japan-World Bank Program for Mainstreaming Disaster Risk Management (DRM) in Developing Countries (the Japan Program) connects Japanese disaster risk management knowledge, experiences, practices and solutions to development challenges through a program of technical assistance grants and activities. For this knowledge transfer program, a number of themes have been selected following consultation with World Bank task team leaders (TTLs) and the Government of Japan. They reflect needs and demands identified by World Bank projects on Japanese knowledge, expertise and technology on Disaster Risk Management, and existing thematic initiatives and priorities of the programs managed by the Global Facility for Disaster Reduction and Recovery (GFDRR). GFDRR is a partnership of the World Bank, United Nations, major donors and recipient countries under the International Strategy for Disaster Reduction (ISDR) system to support the implementation of the Hyogo Framework for Action and the Sendai framework adopted in March 2015. Launched in September 2006, GFDRR provides technical and financial assistance to help disaster-prone countries reduce their vulnerability and adapt to climate change. GFDRR works closely with UN agencies, client governments, World Bank regional offices, and other partners. The GFDRR lists the following five pillars of action (DRM cycle), which provides an operational framework for DRM projects supported by the World Bank: (i) risk identification; (ii) risk reduction; (iii) preparedness; (iv) financial protection; and (v) resilient recovery (see https://www.gfdrr.org/). ICTs for Disaster Risk Management and Resilience As part of the Japan Program, a knowledge project on Smart DRM Information and Communication Technology (ICT) Readiness and Applications (the Project) is implemented under a collaboration between GFDRR and the Transport & ICT Global Practice. The objective is to support DRM and ICT practitioners (including client countries and World Bank task team leaders) in applying tested and proven ICT-enabled solutions for mainstreaming DRM in developing countries by leveraging Japanese and global best practices and lessons learnt. As a disaster-prone country, expertise and lessons learnt from Japan will be critical for assessing the policies/regulatory/institutional and governance frameworks, infrastructure, and capacity building that would be needed for effective implementation and utilization of ICT solutions for DRM. In particular, Japan is highly regarded for integrating ICT applications and data into early warning and decision-making processes. ICTs are expected to play an even more significant role in the post-2015 development agenda. Just looking at the statistics, the number of mobile phone subscriptions has increased from 200 million to 7.1 billion between 2000 and 2015. While fixed broadband penetration remains low, mobile broadband (3G/4G), the most dynamic market, had reached 2.4 billion subscriptions globally by end-2014. As mentioned in the World Development Report 2016, ICT applications especially those involving Page 1 of 7
crowdsourced, open data and open-source software are rapidly being incorporated in each aspect of DRM including risk identification (e.g., geographic information systems), early warning (e.g., real-time data from rain gauges, water sensors, radars), and damage assessment and response (e.g., drones). The connected infrastructure, data analytics, and mobile delivery channels can contribute to building the resilience of developing countries to natural disasters and climate related risks. Moreover, the resilience of such connected infrastructure, including fixed-line and mobile communications, also needs to be ensured. However, the ICTs to implement DRM are not yet universally accessible mainly due to their technical complexity associated with deployment and maintenance as well as high investment costs. The Project will aim to address these issues by developing a knowledge product to facilitate the application of financially and technically viable, practical ICT solutions for DRM that could be tailored to various country contexts. It is of note that ICT solutions include database, web applications, geographic information system (GIS), sensors (e.g., satellite, drones, water gauges, seismometer), radio, mobile (e.g., cellular broadcast, SMS, GPS, mobile applications), social media, and open or proprietary software (e.g., computation models for simulation). Objectives of the Project and Consultancy The objective of this Project is to develop a knowledge product to help DRM and ICT practitioners (including client countries and World Bank task team leaders) to leverage and apply technically and financially-viable, tested and proven ICT-enabled solutions for mainstreaming DRM in developing countries. The Consultant s assignment is to provide the services defined in this Terms of Reference and to develop a knowledge product that will be comprised of the following: 1) A knowledge library of ICT applications that have been implemented in Japan as the focus country and other countries where appropriate examples exist; 2) Best practices in and a checklist for assessing the enabling environment, including institutional, legal, economic, and technological criteria, for the successful implementation of ICTs; 3) A list of guiding questions or a decision tree for DRM practitioners to identify the technically and financially-viable ICT solutions for EWS given the institutional, legal, economic, and technological country contexts. B. SCOPE OF WORK The scope of this knowledge project is limited to early warning systems (EWS) 1 for the mitigation of natural disasters (i.e., earthquakes, volcanic eruptions, landslides, drought, floods, tropical cyclones) at the national, municipality, and infrastructure operator (e.g., dams and hydropower plants, irrigation, road networks) levels. The Consultant shall focus on ICT solutions used for: - Data and information management system for improving access and assimilating data from hybrid sources; and - Communication and dissemination mechanisms. The knowledge product described in Section A of this Terms of Reference shall be developed based on accumulated expertise and lessons learned on the use of ICTs for EWS, particularly in Japan (e.g., Great 1 EWS involves four elements: (i) observation, monitoring, analysis, forecasts, and development of warnings; (ii) risk assessment and integration of risk information in the warning messages; (iii) timely, reliable, and understandable communication and dissemination of warnings; and (iv) emergency preparedness and response to warnings to minimize the potential impacts. Page 2 of 7
East Japan Earthquake in 2011, Joso Flooding in 2015, Kumamoto Earthquake in 2016) and minimum two or three other countries. In particular, the Consultant shall carry out the following tasks. Task 1: Develop an inventory of best practices in the implementation of ICT for EWS and emergency operation centers. The Consultant shall conduct the following: - Identify and categorize best practices in ICT for EWS in Japan and in other countries as appropriate by the functions/objectives of the ICT solutions, and describe the following: Types of device, terminal, and platform required (e.g., cell broadcast, radio, television); Bandwidth requirements; Whether the ICT solutions are open or proprietary; The level of maintenance required after initial deployment; Accuracy and reliability of data and information; Cost implications; High impact / transformative / disruptive applications that have been implemented successfully or is relevant based on historical usage and impact; Applicability for countries with a low fiscal & technical capacity or with a high fiscal & low technical capacity (and how disruptive or transformative ICT options fit); - A list of global ICT vendors and consultants with a proven track record in providing DRM goods and services. Stocktaking shall be carried out based upon existing literature review (see Annex 1) and data and information collected from various stakeholders in Japan 2 and other countries. Task 2: Stocktaking of best practices in the enabling institutional, legal, economic, and technological environment for implementing ICT solutions for EWS. The Consultant shall conduct case studies on exemplars from Japan and two or three other countries as appropriate to highlight best practices and identify lessons learnt on the following: - Institutional and governance. Roles, coordination, and communication protocols among a telecommunication authority and other stakeholders such as a hydro-meteorological agency, infrastructure operators, municipalities, the public, and the private sector; - Policy and Legislation. Robustness of a legal framework including intellectual property rights and open data policy; - Economic. ICT market readiness and fiscal capacity; - Technologies. Interoperability of technological platforms (e.g., mobile networks, social media, cloud-based systems, emergency broadcast systems); - Information. Methods used for gathering, storing, analyzing, and disseminating information and/or datasets in a concerted manner (e.g, centralized disaster management information systems); - Accessibility. Arrangements that enable universal access of disaster-related information by public and private stakeholders (e.g., key decision makers, emergency response teams including hospitals, suppliers of goods and materials) and beneficiaries (e.g., affected people); and - Resilient infrastructure. Arrangements that support recovery and continuation of telecommunications/internet infrastructure and services during and after disasters. This may include measures for improving reliability and resilience, providing priority access for designated users (governments, infrastructure providers, media, etc.) to bypass telecommunications traffic congestions, and deploying emergency telecommunication equipment and restoring telecommunications services. 2 including the Ministry of Internal Affairs and Communication (MIC), Ministry of Land, Infrastructure, Transport and Tourism (MLIT), Cabinet Secretariat, Japan Meteorological Agency (JMA), the Japan Bosai Platform, academia, and Japanese private sector. Page 3 of 7
Task 3: Develop an institutional assessment checklist and a decision tree for identifying and implementing technically and financially-viable ICT solutions for EWS. Based on Tasks 1 and 2 above, the Consultant shall develop: - A standard checklist for assessing institutional, legal, economic, and technological readiness for applying ICTs for integrating risk information into warning messages and disseminating timely, reliable, and understandable warning messages to stakeholders at risk; and - A list of guiding questions or a decision tree for DRM practitioners to identify the technically and financially-viable ICT solutions for EWS given the institutional, legal, economic, and technological country contexts. In the Consultant s proposed Methodology, each Task shall include both the description of the Task, and a breakdown of each Task into appropriate sub-tasks, activities, objectives and goals. A description of outputs necessary to achieve the required results shall also be included. When writing the proposal, the Consultant is expected to bear in mind that it is consistent with the relevant guidelines and manuals listed in the Annex. C. DELIVERABLES/SPECIFIC OUTPUTS EXPECTED FROM CONSULTANT The Consultant shall deliver the following deliverables: (1) Week 3: An Inception Report to be submitted within (3) weeks of the start of the assignment. It will describe the Consultant s approach, methodology, work plan and any preliminary findings for Phase 1, as well as identifying any areas where significant variation from these ToR is foreseen. The report will provide a bar chart of all activities to completion of the commission, with identified staffing. (2) Month 3. A Draft Interim Report (Tasks 1-2) shall be submitted after two (2) months of the assignment. (3) Month 5. A Final Draft Report, which includes the agreed scope of the Pilot Toolkit and results of the Knowledge exchange and dissemination activities (Task 3), shall be submitted by the Consultant in Month (4). (4) Month 7. A Final Report, shall be submitted by the Consultant within seven (7) months for the incorporation of final, written comments provided by the World Bank. The Consultant shall submit all reports, technical papers and the draft of the Toolkit in English in a professionally copyedited and graphic designed format. All documents shall be submitted in electronic form. The copyright of all reports, technical material developed during the assignment, the Toolkit, the schemes and the Specifications shall be the property of the Client: all material may only be made public by the copyright holder. D. SPECIFIC INPUTS TO BE PRESENTED BY THE CLIENT The client is the Global Facility for Disaster Reduction and Recovery (GFDRR) and the Transport and ICT Global Practice (GTIDR) including both DRM Hub, Tokyo and team members based in Singapore and Washington DC. Consultants will report to the World Bank Task Team comprised of Naho Shibuya (DRM Specialist, DRM Hub Tokyo), Siou Chew Kuek (Senior ICT Policy Specialist, GTIDR Singapore), and Junko Narimatsu (ICT Policy Specialist, GTIDR Washington DC). The team will be available remotely or in Page 4 of 7
person throughout for feedback, and in particular will commit to timely review of drafts as they become available. The World Bank Task Team will: Provide technical advisory oversight, stakeholder engagement, and project management Facilitate the synthesis and publication of the Pilot Toolkit, including through written feedback and facilitated workshops Key reference documents that will situate this assignment within the broader thematic body of work under the GFDRR Program, including on World Bank definitions of key terms and concepts to which the consultants are expected to adhere. As required, facilitate connection of the Consultants with key contacts from the Japanese ministries, lead ICT for DRM institutions, World Bank TTLs and Clients. E. SPECIAL TERMS & CONDITIONS / SPECIFIC CRITERIA Location The location of the project's operational base is Tokyo. Start date & period of implementation The intended commencement date is July 2016, and the period of implementation of the contract will be 7 months from this date. The Resources Required for the Assignment The Consultant will be expected to provide approximately 5 man-months of key staff inputs. REQUIREMENTS The Consultant must have previous successful experience with carrying out feasibility studies on and/or implementation of ICT for DRM solutions in at least 5 (five) developing countries during the past 8 years. The Consultant must also have local presence in Japan, and it is acceptable if this capability is provided by the Consultant s partner in this activity. Local experience in working in Japan is a must, and it is preferred for the Consultant to have significant contacts in the relevant local agencies and ICT vendors for DRM. Additionally, the Consultant shall provide evidence on how to retain the same staff for the duration of the assignment, and if possible, the key professional staff should be existing international staff of the Consultant. Key staff must be fluent in written and spoken English and Japanese. Staff Technical team should be comprised of at least the following staff. Key expert 1: Disaster Risk Management Expert - Team Leader Qualifications and skills: Page 5 of 7
He/she should be a holder of a university degree or equivalent qualification in hazard and disaster management/engineering, and/or similar field. Fluency in spoken and written English and Japanese is required. General professional experience: He/she should have a minimum 20 years of professional work experience in the area of DRM and/or similar field. Specific professional experience: He/she should have a minimum 10 years of experience on the similar position of Team Leader in the development and implementation of DRM solutions, with particular focus on implementing ICT solutions. The ideal candidates should have relevant experience in designing ICT for DRM solutions in a developing country context, and overall knowledge about DRM practices in the world. Knowledge of World Bank projects is a plus. Key expert 2: Information and Communication Technologies (ICT) Specialist Qualifications and skills He/she should be a holder of a relevant master s (or higher) degree, preferably in IT or computer science/engineering. Fluency in spoken and written English and Japanese is required. General professional experience This key expert has to be ICT specialist with at least 20 years total experience and with at least 10 years of international experience. Specific professional experience He/she should have a minimum 10 years of professional work experience in implementing or designing ICT for DRM solutions. The ideal candidates would have relevant experience working on ICT for DRM in developing countries. All experts must be independent and free from conflicts of interest in the responsibilities they take on. Support staff & backstopping The Consultant shall include in its tender price the full costs for support staff (secretaries, translators, drivers, etc.) and backstopping activities necessary for the professional operation of the project team. Costs shall include administrative and technical support from the Consultant's head office and field trips, including such consultative sessions as deemed necessary by the Consultant. Backstopping and support staff costs must be included in the price. Other requirements It is Consultant s obligation to provide premises, vehicles and other technical and office equipment for execution of the Services. Office accommodation Office accommodation of a reasonable standard should be provided by Consultant. The costs of the office accommodation are to be covered by the contract price Page 6 of 7
ANNEX 1: Reference Materials Samples Toolkits / Guidelines - Online outsourcing readiness toolkit, http://www.ictforjobs.org/ - Broadband strategies toolkit, http://broadbandtoolkit.org/en/home - Open data readiness toolkit, http://opendatatoolkit.worldbank.org/en/odra.html - Pilot Toolkit: Measuring and Monitoring in FCV Environments, http://fcvindicators.worldbank.org/ Existing literature and case studies for stocktaking exercise - Learning from Mega disasters: Lessons from the Great East Japan Earthquake, World Bank, 2014, https://openknowledge.worldbank.org/handle/10986/18864. - The Resilience of ICT Infrastructure and Its Role during Disasters, ESCAP, http://www.unescap.org/sites/default/files/the%20resilience%20of%20ict%20infrastructures.p df - ICT in Disaster Risk Management Initiatives in Asia and the Pacific, UNESCAP, March 2016, http://www.unescap.org/resources/ict-disaster-risk-management-initiatives-asia-and-pacific. - Building e-resilience: Enhancing the role of ICTs for Disaster Risk Management (DRM), UNESCAP, April 2016, http://www.unescap.org/resources/building-e-resilience-enhancing-roleicts-disaster-risk-management-drm. - Smart Sustainable Development Model Reports 2015 and 2016, ITU, http://www.itu.int/en/itu- D/Initiatives/SSDM/Pages/default.aspx - Information and communication technology for disaster risk management in the Caribbean: subregional solutions to the challenge of limited human resource capacity, ECLAC, April 2015, http://www.cepal.org/en/publications/38559-information-and-communication-technologydisaster-risk-management-caribbean. - Early Warning Systems Framework (Guyana), Government of Guyana/UNDP, 2013, http://cdc.gy/wp-content/uploads/2016/05/document-for- Website/10.%20Early%20Warning%20System%20Framework.pdf. - GMS Satellite-based Agriculture Support System (SASS), http://sass.gms-eoc.org/. - Japan Bosai Platform, https://bosai-jp.org/ja/. - Sahana Foundation: Open Source Disaster Management Software (case studies from Sri Lanka, Nepal, Myanmar etc), http://sahanafoundation.org/category/blog/ Page 7 of 7