Terms and Conditions



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Terms and Conditions 1. The bidder must be an ISO certified organization. 2. The bidder should be Original Equipment Manufacturer (OEM) or authorized distributor of the OEM (attach documentary proof). The tender specific authorization letter issued by the OEM should be enclosed. 3. Both the bidder and OEM must have sales and support service centres in India. Any service request must be attended to within the next business day. Bidder should provide details of its support structure and the escalation matrix. If the OEM will provide first level support, certification to this effect from the OEM must be provided for this. 4. Exact model No. of server to be supplied and its detailed technical specifications must be provided. 5. The bidder should provide a signed compliance statement specifically against each item mentioned in the technical specification below. Any deviation from the technical specification must be pointed out clearly in the compliance statement.

Technical Specification of the High End Server 1. Processors Intel Xeon Processor E5-2600 product family 8 core or higher 2. No. of Processors 2 3. Internal interconnect 2x Intel QuickPath Interconnect (QPI) links; 8.0 GT/s 4. L3 Cache 20 MB or higher 5. DIMMs Atleast 24 DIMMS supporting ECC DDR4 RAM up to 2133 MHz RDIMMS 6. Memory 128 GB RDIMM ECC DDR4 2133MHz 7. I/O Slots 5 or higher PCIe slots 8. RAID Controller Integrated RAID Controller 9. Drive bays Sixteen 2.5 inch drives 10. Hard drives 1.8 TB 2.5 Inch 10K RPM 12 Gbps SAS 11. Embedded NIC 4 or higher 1 Gbps ports 12. Power Supply Dual hot plug 750W or higher redundant power supply (1+1) 13. Availability Hot plug redundant fan 14. Monitor 15. Mouse 16. Keyboard 23" or higher TFT LED Colour Monitor (Same OEM make/brand as system) 2 Button USB Optical Scroll Mouse (Same OEM make/brand as system) 104 Keys USB keyboard (Same OEM make/brand as system) with key skin 17. Operating System support Microsoft Windows Server 2012, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware vsphere Hypervisor, Citrix Xenserver 18. Optical Drive DVD RW Drive 16X or higher 19. Cable & Accessories 20. Warranty All required Power cables and required accessories are to be provided. Cables required for redundancy are also to be provided. 5 Years comprehensive onsite warranty for all components by server OEM 21. Industry standard Compliance ACPI, IPMI, SMBIOS, PMBUS, UEFI 22. Certifications For OEM- ISO 9001 and 14001. For Quoted Model- UL/CSA, FCC or Equivalent, RoHs. The server model should be listed in the spec.org website Quantity Required : One Place of delivery and installation : Centre for Educational Technology, IIT Kharagpur

General Terms and Conditions 1. Vendor/Manufacturer/Indian Agents of OEM should submit two-parts bid, Technical and Commercial bid in separate sealed envelopes. The technical bid should have a copy of commercial bid with prices masked. Prices must be given in Indian Rupees. The main equipment as well as the sub-items should have comprehensive onsite warranty of FIVE YEARS ( 05 years) 2. Only those vendors are eligible to quote who have adequate credential for supplying, installing and maintaining similar products in India in the past five years. The bids must accompany copies of POs and authentic user s certificates on successful installations in India for at least three customers in the past three years. IIT Kharagpur reserves the right to verify confidentially the information in this regard from the users. 3. While submitting the technical bid, the vendor must undertake to ensure continued availability of adequate number of service personnel for the items during the period of supply and installation throughout the warranty period. 4. Period of bid validity: The bids shall remain valid for acceptance for a period of 120 days from the date of opening of Price bids. 5. Delivery of stores: The stores must be supplied within 45 days from the date of receipt of Purchase Order. 6. Price: Price quoted must be in Indian Rupees for delivery at IIT Kharagpur. The unit price without tax and tax breakups should be shown separately. Excise Exemption Certificate and Inter-state Way Bill will be issued only to the selected bidder and address as mentioned in the Purchase Order as per applicable Institute rules. 7. Transit insurance: IIT Kharagpur will not pay separately for transit insurance. 8. Payment terms and performance guarantee: 90% of the payment will be made on successful installation and commissioning duly certified by Head, Centre for Educational Technology. A sum of 10% of invoice value shall be retained as Security Deposit towards Performance Guarantee. The security deposit so retained may be refunded on submission of Bank Guarantee towards Performance Guarantee for the equivalent value of security deposit valid for five years warranty period plus sixty days drawn on any commercial bank. No advance/mobilization support, is payable against supply of stores. In the event of failure to deliver the stores beyond the specified date, liquidated damages @ 1% per month or part thereof in respect of the value of stores will be deducted, subject to a maximum of 5%; alternately the order will be cancelled and the undelivered stores purchased from elsewhere at the risk and expense of the vendor. 9. Conditional offers will not be accepted. 10. Late tenders: Tenders received after the due date and time of submission as mentioned below shall not be accepted. 11. Bidders are to enclose the following documents: a) Certificate of registration / Trade License b) Attested copies of PAN Card, Service Tax, CST/VAT Registration papers c) Copies of Income Tax and Service Tax returns of previous three assessment year

d) Banker s solvency certificate e) Summary of audited statement of accounts for the last three years. f) A certificate stating that they are not currently debarred or blacklisted at present in IIT Kharagpur or in any national organization or educational institute/university for any supplies, products or services. g) Signed copy of the tender document, with company seal, agreeing to the terms & conditions. 12. All tenders are to the submitted to the office of the : The Head, Centre for Educational Technology, Indian Institute of Technology, Kharagpur 721302, Phone : 03222-282260, Email: anupam@cse.iitkgp.ernet.in 13. The person attending the bid opening session should have adequate authorization from the company. 14. Bid once submitted shall be the property of IIT Kharagpur and shall not be returned to the vendor at any time. 15. A bid submitted with false information will not only be rejected but the vendor may also result in debarring the vendor from participation in the future tendering process. 16. Canvassing in any form not only invites disqualification in this tender but may also result in debarring the vendor from participation in the future tendering process. 17. The vendor may be required to give presentation, demonstration on the systems offered where vendor has installed and integrated similar solution may need to be arranged by the vendor at their own cost. 18. The installation and commissioning must be completed free of cost within 30 days from the date of receipt of stores by this Institute. The presence of Engineer from the Department/Centre/Section/School at the time of installation is essential. 19. The company must ensure the Institute about the 95% uptime during the operational period at the Institute with suitable spares at IIT Kharagpur. However, IIT Kharagpur may permit maximum of five working days from the date of lodging of complain for replacement of faulty parts. A penalty of Rs. 5000/- (Rupees five thousand only) per day may be imposed for delay beyond 5 days. Similar penalty may be applicable for installation beyond 30 days from the receipt of the items at site. 20. Last date of submission of sealed bids: 16 th February 2016 by 12:00 hours. (in the office of the Head, Centre for Educational Technology, Indian Institute of Technology Kharagpur). 21. Date of opening of the Technical Bids: 16 th February 2016 at 3:30 PM (in the office of the Head, Centre for Educational Technology, Indian Institute of Technology Kharagpur). 22. Opening of Price Bids: The Price Bid(s) of only those vendor(s) who are found technically qualified will be opened and the same will be opened before the technically qualified vendor(s). The date for opening of price bids will be notified separately. 23. Tenderer or his/her authorized representative (with proper authorization letter for attending opening of technical bids and also for opening of price bids) may choose to be present at the time of opening of Technical Bids/Price Bids.

24. For any query pertaining to this bid document, correspondence be addressed to : The Head, Centre for Educational Technology, Indian Institute of Technology, Kharagpur 721302, Phone : 03222-282260, Email: anupam@cse.iitkgp.ernet.in 25. Director may accept or reject any or all the bids in part or in full without assigning any reason and does not bind himself to accept the lowest bid. The Institute at its discretion may change the quantity/upgrade the criteria/drop any item or part thereof at any time before placing the Purchase Order. 26. In case of any dispute, the decision of the Director of this Institute shall be final and binding on the Bidders. N.B.: In case the due date for opening tender happens to be a holiday, the same will be opened on the next working day. The timings will however remain unchanged. Note that the Institute remains closed on Saturdays, Sundays and holidays.

DECLARATION 1. I,.. Son/Daughter of Shri.. Proprietor/Partner/CEO/MD/Director/Authorized Signatory of M/S am competent to sign this declaration and execute this tender document. 2. I have carefully read and understood all the terms and conditions of the tender and hereby convey my acceptance of the same. 3. The information/documents furnished along with the above application are true and authentic to the best of my knowledge and belief. 4. I/We am/are well aware of the fact that furnishing of any false information/fabricated document would lead to rejection of my tender at any stage besides liabilities towards prosecution under appropriate law. 5. Each page of the tender document and papers submitted by my company is authenticated, sealed and signed, and I take full responsibility for the entire documents submitted. Signature of the Authorized Person Date : Place :.. Full Name :... Company Seal

Check List Technical Bid 1. All pages of the tender document are numbered serially. 2. Index page clearly indicates availability of documents against page numbers. 3. Following documents are included and arranged serially: a) Declaration form b) Attested copy of the ISO Certification c) Tender Specific authorization of the OEM d) Self-declaration on official letterhead of not been debarred/blacklisted. e) Signed copy of the tender document, with company seal, agreeing to the terms & conditions. f) Signed item wise compliance statement clearly mentioning the Make and Model No. of the product offered g) Detailed technical brochure h) Unpriced bill of material i) 03 (three) copies of P.O. and related installation certificate from the customer j) Current list/address of clients where similar materials have been supplied and are working satisfactorily. k) Details of service support structure and escalation matrix l) Certificate of registration / Trade License j) Attested copies of PAN Card, Service Tax, CST/VAT Registration papers k) Copies of Income Tax and Service Tax returns of previous three assessment year l) Banker s solvency certificate m) Summary of audited statement of accounts for the last 3 years. Price Bid Price Bid included with price quoted in INR and showing basic price and tax breakups separately. Head Centre for Educational Technology IIT Kharagpur