www.computerlink.com.au System Overview ComputerlinkPOS Software The Point of Sale specialists exceeding expectations every time Point of Sale Specialists
Computerlink Pty Ltd Contents About the Company 2 ComputerlinkPOS 3 Point-of-Sale 4 Touch Screen technology 6 PCEFTPOS Integration 7 Customer Order Processing 8 Inventory Management 10 Stock Receipting 11 Purchase Order Management 12 Debtor Control 13 Daily Close & End of Month Reports 14 ComputerlinkPOS Specialty Features 15 Computerlink develops comprehensive and innovative retail business software for small to medium enterprises (SME). Since 1979, Computerlink software has been installed to increase profitability and efficiency in many retail businesses across Australia and overseas including... Bike Shops Book Shops Newsagencies Duty Free Shops Hardware Stores Art & Craft Shops Card & Gift Shops Stationery Supplies Convenience Stores Coffee Shops and Hospitality Warehouse and Discount Stores and more... With Computerlink, you can be assured of comprehensive backup and support for your point of sale solution, whether it is hardware, software, service or support. We offer updates regularly and these are free under the annual Software Support Agreement because we know how important it is for you to have continual enhancements to our software. Our extensive experience in Point of Sale solutions, combined with our close relationship with some of the world's largest and most reputable POS equipment manufacturers, provides you the latest and the most advanced technology currently available. While all our systems are simple to install and easy to use, we support you every step of the way. We can help you buy the right equipment, install everything for you, offer full on-site training and support you 7 days a week. In fact, customer support is one of the key benefits our customers enjoy and one of the main reasons why they'd recommend Computerlink to others. At Computerlink we offer a comprehensive range of skills and services including. Software Development Hardware Support Hardware Installation and Setup System Design and Consultancy Centralised Help Desk Assistance Network and Communications Design System Planning and Implementation Management Individual or Group On-site Training and Classroom Training Computerlink offers a total business solution from start to finish. The more time you save on mundane processes, the more you can devote to your customers and grow your business. With Computerlink you will find it is easier to run your business on a day-to-day basis and ultimately improve your productivity and bottom-line. Computerlink Pty Ltd. Email: sales@computerlink.com.au Website: www.computerlink.com.au Computerlink is one of the most advanced windows based applications available for business today. Being a Windows based system it is multitasking, meaning that you can do a PLU search in one window, a description search in another window and ring up a sale in a third window without any processing being halted while you visit the other windows. Our commitment to you is for on-going research and development with updates made available regularly, therefore protecting your investment in Computerlink software. You can be sure that any feedback you provide or enhancements you recommend would be welcomed and carefully considered to ensure that our software remains as a leader in our chosen target markets. Tel: +61 07 3211 5662 2 Email: sales@computerlink.com.au
ComputerlinkPOS ComputerlinkPOS is made up of a series of fully integrated modules. Each module is broken down to offer a choice of sub-modules. Being a Windows based system it is multi-tasking, meaning that you can do a PLU search in one window, a description search in another window and ring up a sale in a third window without any processing being halted while you visit the other windows. There are various levels of security within ComputerlinkPOS which ensures access to information and reports is on a need to know basis only. FRONT COUNTER ACTIVITY Point of Sale Smart Diary Pop up Calendar Entry of stop/start dates Charge to an account Loyalty program Process Cash sale Full or partial payment of account Reprint sales dockets or receipts Hot key functionality Operator log on Calculate change Barcode Scanning Amount tendered keys PLU codes Department key sales Tender type Suspend sales DEBTOR ACCOUNT CONTROL Debtor maintenance add/alter/ delete an account Print debtor master listing Enquire on account payment history Place message on account Account credit check /credit stop Messages on Statements/Receipts Mail account to different addresses INVENTORY CONTROL Product maintenance -Add/alter/ delete a product Order processing Office Smart facility V.I.P Customer discount Over Supply Alert Stock take Discount structure SUPPLIERS CONTROL Enter incoming stock Print put aways / return labels Enter stock returns Print supplier returns report Creditor Reports Trial Balance, Purchase analysis, Payment reports Bar code facility for returns PDE return facility Print supplier report DAILY CLOSE INCLUDES Daily Sales report Banking report & deposit slip Over-ring analysis POS terminal summary OFFICE SMART INTERFACE Product Inquiry Sales & Supplies Print Product master list Print price list Bar code facility Print Re-order report Print Stock take report Product price change module END OF MONTH Print Statements Paper accounts Print Statements Business accounts Email Statements Print Aged Trial Balance Print Product Sales Analysis Print Suppliers Analysis Print Product Group Analysis Print Delinquent Debtor report BAS Information report End of month update Tel: +61 07 3211 5662 3 Email: sales@computerlink.com.au
Point of Sale The ComputerlinkPOS system offers full point of sale functionality while being simple to use, accurate fast and freeing up your sales staff so they devote more time to your customers. Features include: You can access a product by scanning the barcode, typing the barcode, PLU codes, and through the touch screen interface. Preset codes (hot keys) are used for small order surcharges, gift vouchers, postage and miscellaneous charges. Dockets in a taxed invoice format are printed for each sales showing the product description and price, sale total, amount tendered, GST amount and the amount of change to be given. Details can be adjusted or overridden in the sale before ringing it off. If your security level allows you, prices can be changed. An item can also be deleted if the customer decides not to purchase one of the items already entered. This can all be done without having to start the sale all over again. Cash Sale Tel: +61 07 3211 5662 4 Email: sales@computerlink.com.au
Point of Sale A flexible discount structure is available offering up to seven prices. Customers on a special discount structure will automatically receive allowable discounts without the operator having to know which discount structure applies to each customer. Different methods of payment are available at the end of a sale. They are cash, cheque including drawer, bank & branch, credit card, EFTPOS, Direct Deposits & Gift Vouchers. A complete Lay-by system is available. Simply create a Lay-by account, invoice the goods and take the deposit; the system looks after the rest. KEY BENEFITS Fast Accurate Simple to Use Sales Gift vouchers and redemptions are catered for and accounted for separately. Professional looking taxed invoices with your Company logo are available instead of a docket by simply pressing a single keystroke. Invoices can be printed with a colour printer producing a high quality invoice. Customer Account Sale Tel: +61 07 3211 5662 5 Email: sales@computerlink.com.au
Computerlink Touch Screen Technology Computerlink now offers Touch screen technology as a standard in all our Point of Sale solutions The increased functionality and cost effectiveness make it ideal for the retail environment. The Touch screen monitor is an integral component of Computerlink s Point of Sale systems. In keeping pace with state of the art technology, the device provides greater functionality that benefits the busy front counter operator. These benefits encompass all the features of programmable keyboards while allowing for a far more streamlined userfriendly interface. The Touch screen utilises three areas in its layout, combining the sales window, 35 programmable buttons and numeric keyboard buttons. The benefits are an easy to use interface with the ability to add far more programmable buttons, each having options for background colour, text colour or a graphic, making it far more descriptive and useable for the Sales staff. Each button can be programmed with multiple keystrokes or you used to activate one of the 99,999 layers available. Any item that does not scan or items in a general sales department can be programmed and then accessed simply by the touch of a single button on the screen. A selection of buttons on the touch screen can be allocated a background colour to match a product item or range. This allows operators to be more efficient and allows for more informed stock management decisions. Inventory management can be greatly increased, speed at the point of sales increased and reduced training times for new team members with the use of Touch screen monitors. KEY BENEFITS Easy to Use Speeds up POS transactions Eliminates transaction errors Tel: +61 07 3211 5662 6 Email: sales@computerlink.com.au
Integrated PC-EFTPOS One of the most popular forms of payment in retail these days is when a debit or credit card is used by customers to purchase goods or services. Most retailers these days have an EFTPOS terminal in their store to process these transactions. Integrating your PCEFTPOS with your Computerlink system will reduce the double keying of EFTPOS transactions on a separate terminal. Since the sale amount does not have to be entered twice, once on your EFTPOS terminal and the other in your Computerlink system, the room for error and therefore the pain of reconciling two figures every day disappears. The PC EFTPOS product can support all debit and credit transactions that are available to your bank. The product has two integral software components, EFTClient and EFTSRV. KEY BENEFITS Eliminate double keying of EFTPOS transactions on a separate terminal Reduces possible costly mistakes in EFTPOS transactions Saves time in reconciling EFTPOS transactions The EFTClient allows for communication between the Computerlink point-of-sale system and PINpad. The EFTSRV is the piece of software that communicates to the bank. The PCEFTPOS system utilises the EFTSRV software to deliver transactions to a modern or similar device for delivery to our host bank. Computerlink now offers 3 EFTPOS options from the following suppliers. PCEFTPOS (supported by most banks) DPS (Bank West & others) TYRO Diagram of the Ingenico PCEFTPOS Multi Lane EFTSERV is running on the POS workstation Ethernet POS System POS Server Printer Printer Printer P66 Modem POS System POS System Each POS System comprises of: The POS system software The Ingenico EFT-client software (to control the PINpad) Bank Tel: +61 07 3211 5662 7 Email: sales@computerlink.com.au
Customer Order Processing Businesses requiring a more flexible invoicing or order entry and dispatch system are well catered for with the ComputerlinkPOS system. Orders are entered for each customer s requirements. Details about the customer are retrieved from the customer records including special discounts, standard delivery details, salesperson on the account, payment terms etc. Features include: Items required for a customer order are entered by product code, barcode or via a powerful search facility. Discounts where applicable, are applied automatically or alternatively a manual price override or discounts are entered. The order total is maintained at all times for easy reference. Products not in stock will be placed on backorder and a supplier purchase order can be raised automatically. This minimises the double entry of details and the possible error where the backorder might be overlooked. Quotations, Proforma invoices and picking slips can be printed when required. Tel: +61 07 3211 5662 8 Email: sales@computerlink.com.au
Customer Order Processing Orders may be altered at anytime should the customer require a change. On receipt of the product, a label with customer s name and address is printed to ensure the product is not inadvertently placed on display and sold. Orders ready for delivery need simply be dispatched on the system producing a delivery docket if required and an invoice. Partial shipments on orders may be dispatched and the remaining items held on backorder until stock is available. Customers picking up goods at the store can be invoiced immediately by creating an order and dispatching it in a single operation. Tel: +61 07 3211 5662 9 Email: sales@computerlink.com.au
Inventory Management ComputerlinkPOS tracks products by group, item, season, by store and supplier. You always know what you have in stock and where it is located in the store or in other stores. Detailed product history on each item allows you to view the movement of stock from the receipt of stock, transfers between stores, adjustments, sales and returns. This enables you to track sales trends, helps you plan your buying and increase your stock turnover. Any product item can be found using its main product code, barcode number, product description or by store location. Product margins are quickly and easily tracked, letting you know which products earn you the most profit. Features include: Product maintenance -Add / alter/ delete a product Order processing Supplier Price file downloads V.I.P Customer discount Under Supply Alert Stock take Discount structure KEY BENEFITS Streamlined processes Accurate inventory management Simple and Easy to Use Manage and control stock from the initial order to the final sale Tracks sales trends for better buyer planning Inventory maintenance: Product item details. Tel: +61 07 3211 5662 10 Email: sales@computerlink.com.au
Stock Receipting With ComputerlinkPOS stock is receipted into the inventory system with an invoice number, total and date. This increases the accuracy of your stock control and reduces the amount of discrepancies with the receipting of stock. A discrepancy in the price quoted at the time of purchasing or a discrepancy in quantity cannot be missed and easily highlighted. Features include: A barcode facility for stock returns is available. Barcodes and price labels can be printed automatically as the stock receipt is processed. At the time of the stock receipt customer backorder labels are automatically printed. A stock returns report is available and lists all stock returned to the supplier and the reasons why the stock was returned. KEY BENEFITS Accurate stock control Reduces the amount of discrepancies between purchases order and supplier invoices Screen shot of a Purchase Order Receipt Tel: +61 07 3211 5662 11 Email: sales@computerlink.com.au
Purchase Order Management With ComputerlinkPOS you can produce purchase orders, amend them where necessary, track them until the stock arrives, then reconcile the delivery dockets against the supplier invoices. Supplier inventory disks can be downloaded into the ComputerlinkPOS inventory database. Any number of disks can be downloaded without the need to process the order for the first disk before downloading the next one. With this feature the latest up-to-date supplier inventory information is available at your fingertips at all times. An almost infinite number of stock items can be held on the ComputerlinkPOS inventory database. An effective sales based re-ordering system is also available and ensures your stock levels are maintained at the correct level. The re-ordering feature also automatically creates a purchase order if requested. A purchase order can be edited many times before being submitted to the supplier. Screen shot of a Purchase Order Screen Tel: +61 07 3211 5662 12 Email: sales@computerlink.com.au
Customer Control The Customer module maintains a database of customers both current and archived. It holds a customer s transaction history that facilitates the reproduction of customer invoices and statements at the click of a mouse button or the press of a keystroke, whichever you prefer. The stored history ensures you will never have a problem in reconciling a customer s account. Features include: Customer maintenance You can add, alter of delete a debtor account. Customer Master Listing - A listing of all accounts on your database can be printed if desired. Account History You can enquire on the transaction history of any of your debtors at anytime. You have a facility to do an account credit check on your accounts and place them on credit stop should it be required. Messages can be placed on a customer account, statements or receipts. Debt control is improved as slower payers and outstanding accounts are highlighted. KEY BENEFITS Easier reconciliation processes Detailed reporting Tighter controls over Debt collection Tel: +61 07 3211 5662 13 Email: sales@computerlink.com.au
Daily Close & End of Month Reports Daily Close includes: The End of Day reports in ComputerlinkPOS are listed below and a banking report is also run at the end of each days trading. These reports provide you with up to date information allowing you to make informed business decisions. Receipts Audit Daily Account Sales report Daily Sales Profit report Sales Over-ring Analysis Product/Customer Sales Daily Sales (inc GST) report Deposit Summary Daily Product Sales report Daily Sales report Terminal Product Transaction report POS Terminal Summary Time Sales Analysis No Sale Transaction Listing Time Sales Analysis by Group End of Month Reports The following reports at End of Month are run in ComputerlinkPOS. Print Statements Email Statements Print Aged Trial Balance Print Product Sales Analysis Print Profitability Analysis Print Suppliers Analysis Print Product Group Analysis Print Delinquent Debtor report BAS Information report End of month update Tel: +61 07 3211 5662 14 Email: sales@computerlink.com.au
Speciality Features These specialty features are only available in ComputerlinkPOS EDI compliant Web Shop Interface MYOB Interface On-line EFTPOS Interface Touch Screen technology Outpost facility Loyalty System On-line Help system Download Supplier files Genuine Windows KEY BENEFITS Simple and easy to use Providing a total business solution Better security Superior support Streamlined processes Tel: +61 07 3211 5662 15 Email: sales@computerlink.com.au
Also available ComputerlinkBOOKS ComputerlinkNEWS ComputerlinkBTS AdvertPOS Point of Sale Specialists Computerlink Pty Ltd Suite 5, 25 Mary Street BRISBANE, QLD 4000 T: +61 7 3211 5662 F: +61 7 3211 5663 Email: sales@computerlink.com.au Web: www.computerlink.com.au Tel: +61 07 3211 5662 16 Email: sales@computerlink.com.au