Dr. Pamela Miller Leadership Credo Education 2783 W Quimby Rd Hastings, MI 49058 616-481-0875 pjmhighered@gmail.com Leadership is about relationships; built on a foundation of trust; strengthened by mutual respect and open communication. Western Michigan University, Kalamazoo, Michigan Jul 2006 Doctor of Philosophy in Educational Leadership with emphasis in Career and Technical Education Western Michigan University, Kalamazoo, Michigan May 2002 Certificate in Educational Leadership Career and Technical Education Michigan Virtual University, East Lansing, Michigan May 2002 Online Instructor certificate in Educational Technology Ferris State University, Big Rapids, Michigan Dec 2000 Master of Science in Educational Technology Career and Technical Education DePaul University, Chicago, Illinois May 1992 Bachelor of Arts in Liberal Arts/Business Dissertation Teacher Leadership in Community Colleges: Transforming teaching and organizational governance Jul 2006 As institutions have expanded leadership to include more individuals, there has been limited examination of how leadership might be interpreted differently by groups and individuals on college campuses, in particular, faculty, other levels of administration, and staff. The concept of distributed leadership, and teacher leadership specifically, enjoys a great deal of support in the literature but lacks sufficient empirical evidence to document resultant improvements in learning. This dissertation study addressed gaps in the teacher leadership literature by contributing a quantitative analysis of the leadership experiences of community college faculty. Professional Experience Academic Davenport University, Grand Rapids, Michigan 3/07 6/10 Executive Director of Academic Affairs Director of Program Management Assist Provost with key academic initiatives, including restructuring, curriculum review, and scheduling. Responsible for overseeing the entire program life cycle, including environmental scanning, new program development, program implementation, program distribution and scheduling, program delivery options, and program review. Work collaboratively with academic leadership and location operational leaders to facilitate these six interrelated activities. Lead university-wide committees to gather input and help implement academic programming decisions. Lansing Community College, Lansing, Michigan 1/02 3/07 Lead Faculty & Program Director, Business Department Responsible for continuous program review and improvement, budget planning and management, curriculum development, program marketing, staff scheduling, student advising, as well as f-t-f, hybrid, and online instruction. Member of college-wide Assessment Task Force, Building Leadership Capacity committee, Curriculum & Instruction Council (Chair, 2005-07), Strategic Enrollment Management committee, and Dean s Advisory Council. Western Michigan University, Kalamazoo, Michigan 1/01 5/02 WMU Doctoral Research Associate Design, implementation, and evaluation of online courses; development, promotion, and management of the Leadership Development Program; promotion of the Occupational Education Studies 2+2 program; development of articulation agreements; coordination of bi-annual CTE undergraduate follow-up study and summary report; job task analysis of state CTE administrators; grant writing, recipient of 2002 Teaching & Learning with Technology grant.
Professional Experience Academic (cont d) Calvin College, Grand Rapids, Michigan 9/00-8/01 Faculty Computer Science faculty member, teaching primarily introductory computer science concepts and computer application courses. All courses utilized the BlackBoard course management software platform, a small number of which were offered as distance learning/independent study courses. Kalamazoo Valley Community College, Kalamazoo, Michigan 1/00-12/01 Business and Computer Science adjunct faculty member, teaching primarily introductory computer science concepts and computer application courses. All courses taught were web-enhanced. Kellogg Community College, Battle Creek, Michigan 6/99-12/01 Information Technology adjunct faculty member, teaching primarily introductory computer science concepts and computer application courses, including MOUS certification. All courses utilized the BlackBoard or WebCT course management software platform, a small number of which were offered as distance learning/independent study courses. Lifelong learning/community education instructor, teaching primarily computer applications courses for adult and senior learners. Trinity Christian College, Palos Heights, Illinois 9/95-4/99 application courses. All courses taught were web-enhanced. Moraine Valley Community College, Palos Hills, Illinois 1/95-4/99 application courses. All courses taught were web-enhanced. Prairie State College, Chicago Heights, Illinois 1/95-12/95 application courses. Professional Experience Business & Industry Comdisco, Inc., Rosemont, Illinois 8/92-8/93 Marketing Development Specialist Marketing Specialist for the Marketing Development department. Supported sales force and Marketing management in managing and implementing the Territory Management function. Responsible for managing and maintaining the integrity of the Marketing/Sales Information System (prospecting activities and portfolio management). Assisted in the design and analysis effort for the Sales Force Automation project under new operating/management system. Assisted in the design and analysis effort for marketing development projects, i.e. customer surveys/purchasing behavior, market penetration analysis, developing and enhancing product/service offerings. Foote, Cone & Belding Advertising, Inc., Chicago, Illinois 7/84-8/92 Finance Administrator/Account Coordinator Finance Administrator in the Executive Management department. Preparation of financial reports. Responsible for controlling agency expense, new business and community projects via integrated operating system. Implemented operating trends/ratio management program using Lotus 1-2-3; adapted by corporate management for world-wide use. Assisted in design and implementation of corporate Financial Reporting System templates; provided the means for uniform reporting and consolidation. Appointed to Office Automation Committee. Assisted in office relocation effort; responsible for tracking costs and approval and payment of related invoices. Account Coordinator in the Account Management department. Liaison between Account Group and staff departments; coordinated and monitored annual fee projections, reviewed client estimates and billing. Miller - 2
Committee Work (alphabetical) AQIP Systems Analysis Feedback Committee, Lansing Community College, 2006 to 2007 Assessment and Program Review Self Study Teams, Davenport University, 2007 to 2010 Assessment Task Force, Lansing Community College, 2002 BMIT Dean s Advisory Council, Lansing Community College, 2005 to 2007 Building Leadership Capacity Committee, Lansing Community College, 2004 Business, Management, Marketing & Technology (BMMT) Teacher Certification Exam Content Advisory Committee, Michigan Department of Labor & Economic Growth, 2004-2005 Business, Management, Marketing & Technology (BMMT) Career Clusters Initiative Task Force, 2007 Business, Management, Marketing & Technology (BMMT) Curriculum Standards Project, 2007 Center for Teaching Excellence Leadership Team, Lansing Community College, 2004 to 2006 Computer & Information Technology Literacy Committee, 2004 to 2005, Co-Chair Curriculum Committee, Davenport University, 2009 to 2010, Co-Chair Curriculum & Instruction Council, Lansing Community College, 2004 to 2007, Chair (2005 to 2007) Environmental Scanning Task Force, Davenport University, 2009, Project Co-Leader New Program Development Team, Davenport University, 2007 to 2010, Chair President's Cabinet, Davenport University, 2010 Program Management Team, Davenport University, 2007 to 2010, Chair Provost's Leadership Team, Davenport University, 2007 to 2010 Scheduling Committee, Davenport University, 2007 to 2010, Chair Strategic Enrollment Management Committee, Lansing Community College, 2005-2006 Strategic Priorities Team, Davenport University, Academic Quality & Leading Edge Programs, 2010, Co-Chair Strategic Priorities Team, Davenport University, Continuous Quality Improvement, 2010 Strategic Priorities Team, Davenport University, Data Driven Decision, 2010 Strategic Site Analysis Team, Chair of Market Influences Sub-Committee, 2007 Trends in Occupational Education Annual Conference Planning Committee, Michigan Department of Labor & Economic Growth, 2003 to 2007 Professional Organizations Membership and Service (alphabetical) Association for Career & Technical Education (ACTE), Member (2002 Present) Association for Institutional Research (AIR), Member (2008 Present) Association for Supervision in Curriculum Development (ASCD), Member (2002 Present) Higher Learning Commission (HLC), PEAQ and AQIP Peer Review Corps, Member (2009 Present) Michigan Association for Computer Use in Learning (MACUL), Member (2001 Present) Michigan Association for Institutional Research (MiAIR), Member (2008 Present) Michigan Business Education Association (MBEA), Member (2002 Present) President-Elect (2005 2006), President (2007 2008), Academy Coordinator (2008 Present) National Business Education Association (NBEA), Member (2002 Present) Awards Oct 2009 Distinguished Service Award for Outstanding Contributions of an individual through service to Business Education, Michigan Business Education Association Miller - 3
Presentations June 2010 Association for Institutional Research (AIR), 2010 Annual Forum, Conducting an Environmental Scan to Inform Strategic Planning Nov 2008 Michigan Association of Institutional Research (MI/AIR), Using HLC Criteria as the Framework for Program Review Aug 2008 Davenport University, Teaching & Learning Institute, Assessment & Program Review and YOU Jul 2008 MBEA Business Academy, Identifying and Enhancing Leadership Embedded in CTE, Using Program Advisory Committees Effectively Oct 2007 Michigan Business Education Association (MBEA), Business Education Leadership Forum; Legislative Update Legislative Advocacy and You Jan 2007 Lansing Community College, Center for Teaching Excellence, Service-learning Models at LCC Jan 2007 Lansing Community College, Center for Teaching Excellence, The Right Grade: When to give W s and I s Oct 2006 Trends in Occupational Education, Service-learning in Business Education Oct 2006 Michigan Business Education Association (MBEA), Teacher Leadership: Transforming teaching and organizational governance Oct 2006 Trends in Occupational Education, Teacher Leadership: Transforming teaching and organizational governance Sep 2006 Lilly North Conference on College Teaching and Learning, Service-learning in Business Education Oct 2005 Trends in Occupational Education, Service-learning in Business Education Oct 2005 Trends in Occupational Education, Developing a Capstone Course May 2005 Lansing Community College, Center for Teaching Excellence, What computer skills do students need to be successful? Oct 2004 Trends in Occupational Education, Input Technologies: Voice and handwriting recognition Oct 2004 Michigan Business Education Association (MBEA), Input Technologies: Voice and handwriting recognition Oct 2004 Michigan Business Education Association (MBEA), Developing a Program Portfolio Oct 2004 Lansing Community College, Center for Teaching Excellence, Voice-Recognition: What s all the buzz about? May 2004 Lansing Community College, Support Staff Day, The Integrated Electronic Office Apr 2004 National Business Education Association (NBEA), Leadership Development Skills that Inspire Loyalty, Confidence, and Results: What true leaders do for themselves and for others Feb 2004 Lansing Community College, Center for Teaching Excellence, Using Dragon Naturally Speaking Oct 2003 Trends in Occupational Education, Revitalizing Office Systems: Comprehensive program review Dec 2002 Association for Career & Technical Education (ACTE), Career & Technical Teacher Education: A dualtrack program Oct 2002 Michigan Business Education Association (MBEA), Outcomes-based Curriculum Development/Instruction Mar 2001 Michigan Association for Computer Use in Learning (MACUL), The Internet as an Effective Teaching Tool: Web-based instruction strategies and issues in distance education Research, Papers and Publications, and Grants In process Leadership Models in Education: Toward reciprocal leadership In process Developing Academic and Administrative Leaders: A literature review of leadership development in community colleges Aug 2006 Leading Change: Taking the lead in local high school redesign, MBEA Today Jul 2006 Teacher Leadership in Community Colleges: Transforming teaching and organizational governance (Dissertation study, Western Michigan University) Mar 2005 Career and Technical Education (CTE) Program Evaluation and Improvement (CTE Specialty Comprehensive Exam submission, Western Michigan University) Nov 2004 Computer & Information Technology Literacy Assessment: The fourth basic skill (Lansing Community College, Curriculum & Instruction Council, Computer & Information Technology Literacy Assessment Committee) Miller - 4
Research, Papers and Publications, and Grants (cont d) Aug 2004 Career and Technical Education Leadership (Core Comprehensive Exam Submission, Western Michigan University), www.wmich.edu/ Aug 2004 Educational Research and Program Evaluation (Core Comprehensive Exam Submission, Western Michigan University), www.wmich.edu/ Aug 2003 Service-learning In Business Education: Impact on student perception of business education, student retention, overall student achievement, and program enrollment Win 2002 Western Michigan University Teaching & Learning with Technology grant Apr 2002 Employability in the 21st Century, ERIC Dec 2000 Learning Styles and General Attitudes Toward Computers: An analysis of students enrolled in computer science modules at Calvin College, ERIC, ED456813 Dec 2000 Learning Styles: The multimedia of the mind, ERIC, ED451140 Miller - 5