How to use contemporary Technologies in ERP projects? Hendrik Schröder Tobias Geisler
Agenda How to use contemporary Technologies in ERP projects? What is a medium-sized enterprise? What does the GOB do for medium-sized enterprises? IT requirements of a medium-sized enterprise ERP History ERP Today ERP Today What are contemporary Technologies in the context of ERP? What does this mean for IT guys who (would like) work in this area?
Hendrik Schroeder u GOB Software & Systems, Krefeld Director Software & Consultancy u Microsoft NAV Partner Advisory Board NAV Beta Access Group hendrik.schroeder@gob.de
Tobias Geisler u Fontys HogeschoolVenlo Former SE Student Alumni 2007 u GOB Software & Systems, Krefeld Junior Consultant Software & Consultancy u Microsoft.Net User Group Niederrhein tobias.geisler@gob.de
What does medium-sized enterprise mean? u Historically it was a generic term for owner run enterprises ten to 499 employees annual turnovers in the amount of one to 50 million euros. u Nowadays also companies belonging to groups of companies or organizations are referred 13:16 5
How do we define our target market medium-sized enterprises? u Flexible structure like owner run enterprises u 10 to 300 users at one location u Examples Voestalpine Stahlhandel GmbH Schalke 04 Borussia Mönchengladbach World Vision 13:16 6
GOB Software & Systems u We are an owner led, medium-sized software and consulting company u 44 years active on the IT market u Work out of Krefeld u 200 employees 7
GOB Software & Systems u December 2009 Head Count 220 u Investment in skills and people u Dedicated to certain vertical markets u Focused to new businesses u Technology and Business
What does the GOB do for medium-sized enterprises? u GOB develops and implements based on Microsoft Dynamics NAV integrated enterprise solutions for medium-sized enterprises within certain target markets Microsoft Dynamics NAV = Navision
ERP for medium-sized enterprises u ERP Enterprise Resource Planning ERP History ERP Today ERP Today 13:16 11
ERP - Enterprise Resource Planing The term ERP originally implied systems designed to plan the use of enterprise-wide resources. Although the initialism ERP originated in the manufacturing environment, today's use of the term ERP systems has much broader scope. ERP systems typically attempt to cover all basic functions of an organization, regardless of the organization's business or charter. Businesses, non-profit organizations, nongovernmental organizations, governments, and other large entities utilize ERP systems. 13:16 12 http://en.wikipedia.org/wiki/enterprise_resource_planning
ERP - Enterprise Resource Planing The term ERP originally implied systems designed to plan the use of enterprise-wide resources. Although the initialism ERP originated in the manufacturing environment, today's use of the term ERP systems has much broader scope. ERP systems typically attempt to cover all basic functions of an organization, regardless of the organization's business or charter. Businesses, non-profit organizations, nongovernmental organizations, governments, and other large entities utilize ERP systems. 13:16 13 http://en.wikipedia.org/wiki/enterprise_resource_planning
ERP era 1 Finance 13:16 14
ERP era 2 Finance Sales Inventory Order processing Vendor Management Purchasing 13:16 15
ERP era 3 CRM Finance Sales Purchasing Inventory Logistics Manufacturi ng Projects Human- Resources Service 13:16 16
ERP era 4 Finance Sales Purchasing Inventory Logistics CRM Manufacturi ng Projects Human- Resources Service CAD 13:16 17
Base Application Accounting Finance Asset Management Cost accounting Payroll CRM Contact management Sales opportunities Marketing SCM Sale Purchase Inventory Logistics Base Application Dynamics NAV [Microsoft ] Production Manufacturing Fabrications Projects Planning Service 13:16 18
Vertical Solutions Steel Vertical Solutions unitop [GOB] Base Application Dynamics NAV [Microsoft] 13:16 19
Vertical Solution unitop Steel u Material/article definition.. u Stock data.. u Material definition about features u Consignment storage administration u Lot administration u Certification administration u Material/article definition u Rest length administration u Drop shipment u Surcharges u Remanufacturing u Units of quantity and price units for purchase, sale, store u Strength/diameter u DIN and dealer weight (.) u Material pricing group u Quality u Material form u Stock data u Based on lots and analyses u Based on lengths, breadths, strengths u Consignement transfer u While prop shipment u While third-party processing 13:16 20
Vertical Solutions Sport & Event Vertical Solutions unitop [GOB] Base Application Dynamics NAV [Microsoft] 13:16 21
Vertical Solution unitop Sport & Event u Ticketing.. u Merchandising.. u Membership Management.. u Contract Management.. u Portal Solutions.. u Ticketing u Sports Academy u Event Location Management u Medical Surveillance u Ticket Reservation and Sales u Scouting u Ticket Production u Access Control Interface u Presales Agencies u Print@Home u Best Seat Allocation u Merchandising u Shop Sales / Cash Desk u Voucher Management u Discount Management u Internal Consumptions u Sales Reporting u EC-Terminal Interface 13:16 22
Ticketing
Member Management.
Chip Card Management
Vertical Solutions Verticals Academy & Education Plantation Casting metal industry Fundraising Retail & Wholesale Production companies Sports & Event Steel industry Textile industry Association Management Vertical Solutions unitop [GOB] Base Application Dynamics NAV [Microsoft] 13:16 26
Vertical Solution - Steel u rff Rohr Flansch Fitting Handels GmbH u Union Stahl GmbH u Voestalpine Stahlhandel GmbH u Reiner Brach GmbH & Co. KG u ERASTEEL GmbH u Buhlmann Rohr-Fittings-Stahlhandel GmbH + Co. KG 13:16 27
Vertical Solution - Event u KKL Luzern u Duesseldorf Marketing and Tourism u Allianz Arena Munich u KönigPalast Krefeld u Veltins Arena Schalke 04 u Cologne Arena 13:16 28
Vertical Solution - Sports u Schalke 04 u VFL Wolfsburg u Borussia Mönchengladbach u Kölner Haie 13:16 29
Vertical Solution - NGOs u WWF Germany u Deutsches Rotes Kreuz Hamburg e. V. u Deutsche Krebshilfe e. V. u World Vision u Germany, Netherlands, Switzerland, Italy,.. u action medeor e. V. u Deutsche Herzstiftung e. V. 13:16 30
Vertical Solutions Verticals Academy & Education Plantation Casting metal industry Fundraising Retail, Wholesale, Logistics Production companies Sports & Event Steel industry Textile industry Association Management Vertical Solutions unitop [GOB] Base Application Dynamics NAV [Microsoft] 13:16 31
Special AddOns Special AddOns Workflow CTI Quality Management Web Solutions NAV Archiving Special AddOns unitop [GOB] Vertical Solutions unitop [GOB] Base Application Dynamics NAV [Microsoft] 13:16 32
Today ERP era 5 Web Mail Phone Document Management Archiving Geo Applications 13:16 33
Today ERP era 6 Web Mail Phone Finance Sales Purchasing Inventory Logistics CRM Manufacturi ng Projects Human Resources Service Document Management Archiving Geo Informationen 13:16 34
Customization Customization [GOB] [Customer] Special AddOns unitop [GOB] Vertical Solutions unitop [GOB] Base Application Dynamics NAV [Microsoft] 13:16 35
Customization [GOB] [Customer] Special AddOns unitop [GOB] Vertical Solutions unitop [GOB] Base Application: Dynamics NAV [Microsoft] The integrated enterprise solution 13:16 36
What are Contemporary Technologies? Mail Web Desktop Applications IT Systems Exchange Portals Office SQL Server Mobile (MDA/PDA) Rich Internet Applications Rich Desktop Applications customer erp
Why do we need Contemporary Technologies in ERP Projects? u Connection to external IT Systems u Combine data from different sources u Use services from other IT systems u Access to (delimited) business data from different locations u State of the art presentation of business data
Doesn t this sound like SOA - Service oriented architecture Developers: Loose coupling of independent IT Systems IT-Managers: Effective integration plan Both have in common: u Integrate new/changing requirements u Supply each user with consistent and up-to-date data
Definition Phase in SOA Projects u Analyse of used services, necessary data and Business processes u One service per business process or sets of business processes u Possibilities of how to become reachablefor users u Use connectors, adapters and tools to integrate new or foreign services u Most services implemented as Webservices
NAV 2009 and Web Services u Integrated part of NAV 2009 u 1600 out of the box webservices u Tools for developing new webservices u Or updatingexisting webservices
Integration into Office products u e-mail from NAV u Printing/saving documents from NAV u Process data in Word, Excel u Excel Reports u Outlook synchronization u Geo Information Virtual maps Virtual earth Google maps Google earth 13:16 42
Contemporary Technologies - Example of use u Automatic data acquisition u Presentation of complex processesand workflows u Data exchange between IT Systems e.g. onlinestore, legasty systems, backoffice applications u Integration in mobile devices u Automatic data complementation
Contemporary Technologies - Example of use u Use Cases Time tracking Product information Smart Client in the logistic Office data processing Workflow Searchtool for front desk
Do we need Multimedia in Business Applications? u everyday we get influencedby multi media experiences IPhone Banking Terminals Gaming Consoles (PS,Xbox,WII) Movies and Commercials Rich Internet Applications u Leads to higher expectations on GUI design and operating in everyday business live
MS Dynamics NAV 2009 Role Tailored Client Web Services SQL Reporting 3-Tier Architectur 46
MS Dynamics NAV 2009-1 Application n clients Windows Client Mobile Client Client X Presentation Presentation Presentation Sharepoint Presentation Office Presentation SQL Reporting Services Reporting Web Service Application Server Business Logic (Service Tier) Database Server Datamanagement 13:16 47
1 Application n Clients SQL Reporting Services Reporting Web Service
Today NAV in the web unitop Web Extensions Content Management System -> DotNetNuke 13:16 49
How does one develop something like that? u Technologies C/SIDE Automation Windows Message Queuing SQL Reporting Services C#/VB -.Net Framework 3.5 ASP.NET / Windows SharePoint Server Forms / WPF / Silverlight Visual Studio Team Foundation Server BizTalk Server Windows Workflow Foundation 13:16 50
Customization [GOB] [Customer] Special AddOns unitop [GOB] Vertical Solutions unitop [GOB] Base Application: Dynamics NAV [Microsoft] The integrated enterprise solution 13:16 51
GOB Head Count 1965 1990 1997 1999 2001 2003 2005 2007 2009 200 175 150 125 100 75 50 25 0 Employee Consultants/ Developers 13:16 52
Requirements on GOB employees u Consultant and Developer u Collecting ideas and compiling these in a new way u Imagination about possible Scenarios Holistic thinking Thinking in Variants u Joy in using new technologies to provide business value u Capability to make things running 13:16 53
Traineeprogramm for university graduates u Analysing u Consulting u Developing u Implementing u Creation of Concepts u Presenting Concepts u Convincing u Negotiating Consultant/Developer Sales 13:16 54
Career Path u Trainee u Junior Consultant u Consultant u Senior Consultant u Trainee u Junior Sales Representative u Sales Representative u Team Manager u Head of Department u Area Head u Team Manager u Head of Department u Area Head Consultant/Developer Sales 13:16 55
Why do we need Software Engineers? u ERP Software will become more and more the essential part of an enterprise IT infrastructure u Development not only in ERP Software 13:16 u IT Know How Object Oriented Comprehension Software Engineering Process Requirements engineering Software Configuration Management Quality Assurance
13:16 What comes next - ERP Road Map
13:16 karriere@gob.de 58
Questions?