The Denver City and County 2013 Industry-Occupational Analysis

The Denver City and County 2013 Industry-Occupational Analysis The Denver City and County 2013 Industry-Occupational analysis utilizes data from BLS, CDLE and EMSI. EMSI uses data from BLS, Census and the BEA for their workforce data. Denver's top employment sector by the numbers is Government, which will not likely be growing over the next few years or for the long term with continued budget pressures. Likewise, some high growth sectors may not be as suited to workforce development programs, such as Mining and Oil and Gas Extraction. Therefore, the factors that the analysis focuses on to select the industry groups are high growth in percentage/absolute terms, number of annual openings, high demand, competitive advantage (location quotient as related to State and Nation), and career path potential. This has resulted in three different types of industry sector groups. Not every occupation meets all the criteria, however, they all do meet some of them and it should be understood that some jobs with negative overall growth still have hundreds of openings every year due to retiring workers. One group would fit all the criteria mentioned above and includes: Finance/Insurance/Real Estate industries, Healthcare and Social Assistance industries, and Professional, Scientific and Technical industries. The second group includes high growth and high demand industries that are not necessarily as high paying and these include Retail Trade industries and Accommodation and Food Services industries which will have continued growth and offer many low skill and/or low experience entry level opportunities. The third group are industries with fewer entry level opportunities, however, they do exist for those who gain the skills or training. These do not have the highest employment levels but are important sectors to the City of Denver and the State of Colorado and are experiencing increased growth and demand. These industries are Energy, Mining and Fossil Fuels industries, Advanced Manufacturing industries, and Information Technology industries. For Workforce Development the occupations that require less than a Bachelor's degree but also pay higher than $15.00 are occupations that can be targeted for career path development. These have been highlighted in yellow when they occur in the top 20 occupations for that particular industry. Occupations with degree requirements can be used for educators and workforce professionals that advise youth, new graduates or unemployed individuals as to what they need to get the job that they want. In the report below, for each industry group the first section contains the top 20 occupations ranked by 2010 jobs. The next page for each group includes a table that highlights the top 5 occupations that pay more than $15/hr and also require 2 years of post-secondary education or less. Data for these occupations is across all industries on these pages and includes earnings, annual openings, age demographics and gender demographics. Then finally, the top 5 requested skills and certifications for the industry group as well as the top 5 hiring employers in Denver, which are from Wanted Analytics are the last three tables listed for each industry group or sector. Analysis Completed May 2013 utilizing BLS, EMSI and CDLE Data 1 / 9

72 - Accommodation and Food Services Industry Sector 35-3021 Combined Food Preparation and Serving Workers, Including Fast Food 7,826 8,952 1,126 14% 19% $10.31 Short-term on-the-job training 35-3031 Waiters and Waitresses 7,417 8,697 1,280 17% 18% $10.88 Short-term on-the-job training 35-2014 Cooks, Restaurant 4,078 4,909 831 20% 10% $11.65 Moderate-term on-the-job training 35-1012 First-Line Supervisors of Food Preparation and Serving Workers 2,203 2,538 335 15% 5% $18.31 Work experience in a related occupation 35-3011 Bartenders 2,077 2,519 442 21% 5% $9.93 Short-term on-the-job training 37-2012 Maids and Housekeeping Cleaners 1,616 1,822 206 13% 4% $9.05 Short-term on-the-job training 35-9031 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop 1,518 1,743 225 15% 4% $10.14 Short-term on-the-job training 35-9021 Dishwashers 1,402 1,605 203 14% 3% $9.39 Short-term on-the-job training 35-9011 Dining Room and Cafeteria Attendants and Bartender Helpers 1,386 1,563 177 13% 3% $9.76 Short-term on-the-job training 35-2021 Food Preparation Workers 1,055 1,244 189 18% 3% $10.90 Short-term on-the-job training 11-9051 Food Service Managers 957 1,120 163 17% 2% $16.83 Work experience in a related occupation 41-2011 Cashiers 778 876 98 13% 2% $11.05 Short-term on-the-job training 43-4081 Hotel, Motel, and Resort Desk Clerks 729 822 93 13% 2% $11.92 Short-term on-the-job training 35-2011 Cooks, Fast Food 724 805 81 11% 2% $9.42 Short-term on-the-job training 35-3022 Counter Attendants, Cafeteria, Food Concession, and Coffee Shop 613 682 69 11% 2% $9.63 Short-term on-the-job training 35-3041 Food Servers, Nonrestaurant 537 563 26 5% 1% $10.83 Short-term on-the-job training 53-3031 Driver/Sales Workers 386 434 48 12% 1% $14.43 Short-term on-the-job training 11-1021 General and Operations Managers 384 412 28 7% 1% $65.27 Bachelor's or higher degree 49-9071 Maintenance and Repair Workers, General 374 422 48 13% 1% $19.13 Moderate-term on-the-job training 35-1011 Chefs and Head Cooks 334 370 36 11% 1% $22.49 Work experience in a related occupation 72 - Accommodation and Food Services Industry Sector Annual Openings/Earnings/Gender Breakdown Minimum Required Education for Entry Level 43-4171 Receptionists and Information Clerks 208 $15.60 $11.93 $18.84 10% 90% Short-term on-the-job training 35-1012 First-Line Supervisors of Food Preparation and Serving Workers 159 $18.90 $14.20 $22.64 47% 53% Work experience in a related occupation 49-9071 Maintenance and Repair Workers, General 129 $19.65 $14.22 $24.17 89% 11% Moderate-term on-the-job training 11-9051 Food Service Managers 18 $28.93 $23.73 $31.52 57% 43% Work experience in a related occupation 35-1011 Chefs and Head Cooks 14 $25.08 $19.49 $30.95 85% 15% Work experience in a related occupation Customer service oriented Restaurant management Food safety programs Occupational Safety & Health Administration Cert. First Aid certification Commercial Driver's License Google AdWords certified Taco Bell Hyatt Papa John's Marriott Starwood Hotels & Resorts 2 / 9

62 - Healthcare and Social Assistance Industry Sector 29-1111 Registered Nurses 6,114 6,131 17 0% 12% $34.60 Associate's degree 31-1011 Home Health Aides 3,387 4,287 900 27% 7% $10.44 Short-term on-the-job training 39-9021 Personal Care Aides 3,378 4,414 1,036 31% 7% $9.02 Short-term on-the-job training 31-1012 Nursing Aides, Orderlies, and Attendants 2,595 2,682 87 3% 5% $14.37 Postsecondary non-degree award 39-9011 Childcare Workers 2,056 2,099 43 2% 4% $9.86 Short-term on-the-job training 43-4171 Receptionists and Information Clerks 1,160 1,400 240 21% 2% $15.66 Short-term on-the-job training 31-9092 Medical Assistants 1,064 1,299 235 22% 2% $17.88 Moderate-term on-the-job training 43-6014 Secretaries and Admin Assistants, Except Legal, Medical, Exec 1,015 1,039 24 2% 2% $18.62 Short-term on-the-job training 19-3031 Clinical, Counseling, and School Psychologists 976 1,117 141 14% 2% $32.97 Doctoral degree 29-1069 Physicians and Surgeons, All Other 864 963 99 11% 2% $85.04 First professional degree 43-6013 Medical Secretaries 840 1,024 184 22% 2% $18.41 Moderate-term on-the-job training 29-2061 Licensed Practical and Licensed Vocational Nurses 774 856 82 11% 2% $23.44 Postsecondary non-degree award 29-1127 Speech-Language Pathologists 279 326 47 17% 1% $40.46 Master's degree 31-9091 Dental Assistants 648 699 51 8% 1% $20.24 Postsecondary non-degree award 21-1093 Social and Human Service Assistants 569 627 58 10% 1% $14.73 Short-term on-the-job training 29-1123 Physical Therapists 556 622 66 12% 1% $34.47 First professional degree 29-2037 Radiologic Technologists and Technicians 533 548 15 3% 1% $29.67 Associate's degree 21-1014 Mental Health Counselors 527 575 48 9% 1% $21.87 Master's degree 43-9061 Office Clerks, General 516 605 89 17% 1% $16.58 Short-term on-the-job training 62 - Healthcare and Social Assistance Industry Sector 43-4171 Receptionists and Information Clerks 208 $15.60 $11.93 $18.84 10% 90% Short-term on-the-job training 29-1111 Registered Nurses 186 $33.82 $27.47 $39.61 33% 67% Associate's degree 31-9092 Medical Assistants 60 $17.75 $14.78 $19.82 6% 94% Moderate-term on-the-job training 29-2061 Licensed Practical and Licensed Vocational Nurses 54 $22.96 $20.33 $26.11 10% 90% Postsecondary non-degree award 43-6013 Medical Secretaries 44 $18.10 $15.45 $20.46 4% 96% Moderate-term on-the-job training Problem solving Organizational skills Bilingual Certified Registered Nurse Basic Life Support Certification in CPR Advanced Cardiac Life Support Certified in Nursing Administration Centura Health Doctors Hospital Denver Health Exempla Healthcare HCA - The Healthcare Company 3 / 9

54 - Professional, Technical and Scientific Services Industry Sector 23-1011 Lawyers 4,985 5,372 387 8% 10% $67.02 First professional degree 13-2011 Accountants and Auditors 3,717 3,814 97 3% 7% $39.44 Bachelor's degree 13-1111 Management Analysts 2,467 2,988 521 21% 5% $37.98 Bachelor's or higher degree, plus work experience 27-4021 Photographers 2,276 2,752 476 21% 4% $17.15 Long-term on-the-job training 23-2011 Paralegals and Legal Assistants 2,040 2,195 155 8% 4% $26.94 Associate's degree 15-1132 Software Developers, Applications 1,597 1,750 153 10% 3% $45.08 Bachelor's degree 43-6014 Secretaries and Admin Assistants, Except Legal, Medical, & Exec. 1,501 1,508 7 0% 3% $18.62 Short-term on-the-job training 43-6012 Legal Secretaries 1,291 1,306 15 1% 2% $28.50 Postsecondary non-degree award 43-3031 Bookkeeping, Accounting, and Auditing Clerks 1,277 1,332 55 4% 2% $19.69 Moderate-term on-the-job training 27-1024 Graphic Designers 1,138 1,415 277 24% 2% $21.70 Bachelor's degree 13-1199 Business Operations Specialists, All Other 990 1,131 141 14% 2% $35.93 Long-term on-the-job training 11-1021 General and Operations Managers 986 1,039 53 5% 2% $65.27 Bachelor's or higher degree, plus work experience 15-1159 Computer Support Specialists 948 979 31 3% 2% $29.61 Associate's degree 15-1133 Software Developers, Systems Software 934 1,085 151 16% 2% $46.53 Bachelor's degree 15-1121 Computer Systems Analysts 929 994 65 7% 2% $42.78 Bachelor's degree 27-3091 Interpreters and Translators 922 1,204 282 31% 2% $25.44 Bachelor's degree 11-9199 Managers, All Other 921 1,108 187 20% 2% $31.43 Work experience in a related occupation 17-2051 Civil Engineers 901 1,019 118 13% 2% $36.54 Bachelor's degree 41-3099 Sales Representatives, Services, All Other 782 895 113 14% 1% $31.92 Short-term on-the-job training 54 - Professional, Technical and Scientific Services Industry Sector 13-1199 Business Operations Specialists, All Other 249 $35.81 $24.24 $44.99 43% 57% Long-term on-the-job training 43-6014 Secretaries and Admin Assistants, Except Legal, Medical, & Exec. 213 $19.37 $15.43 $23.34 11% 89% Short-term on-the-job training 43-3031 Bookkeeping, Accounting, and Auditing Clerks 167 $19.89 $15.16 $24.31 15% 85% Moderate-term on-the-job training 15-1159 Computer Support Specialists 125 $28.98 $21.63 $35.01 60% 40% Associate's degree 23-2011 Paralegals and Legal Assistants 96 $26.59 $19.93 $31.90 14% 86% Associate's degree Project Management Microsoft PowerPoint Project Management Professional Project Management Institute Certified Registered Nurse Computer Aided Design Telecommunications URS Corporation Accenture Paychex Alpine Access Deloitte 4 / 9

44-45 - Retail Trade Industry Sector* 41-2031 Retail Salespersons 8,624 9,300 676 8% 28% $14.88 Short-term on-the-job training 41-2011 Cashiers 4,087 4,362 275 7% 13% $11.05 Short-term on-the-job training 41-1011 First-Line Supervisors of Retail Sales Workers 3,280 3,644 364 11% 11% $18.81 Work experience in a related occupation 43-5081 Stock Clerks and Order Fillers 2,247 2,279 32 1% 7% $14.25 Short-term on-the-job training 43-4051 Customer Service Representatives 533 584 51 10% 2% $18.31 Short-term on-the-job training 35-3021 Combined Food Preparation and Serving Workers, Including Fast Food 461 494 33 7% 1% $10.31 Short-term on-the-job training 49-3023 Automotive Service Technicians and Mechanics 447 437 (10) (2%) 1% $18.42 Postsecondary non-degree award 53-3033 Light Truck or Delivery Services Drivers 411 426 15 4% 1% $16.67 Short-term on-the-job training 53-7062 Laborers and Freight, Stock, and Material Movers, Hand 408 436 28 7% 1% $13.75 Short-term on-the-job training 43-3031 Bookkeeping, Accounting, and Auditing Clerks 404 419 15 4% 1% $19.69 Moderate-term on-the-job training 51-3021 Butchers and Meat Cutters 347 382 35 10% 1% $14.75 Long-term on-the-job training 29-1051 Pharmacists 307 328 21 7% 1% $59.47 First professional degree 29-2052 Pharmacy Technicians 302 329 27 9% 1% $17.39 Moderate-term on-the-job training 27-1023 Floral Designers 274 278 4 1% 1% $13.14 Short-term on-the-job training 49-3093 Tire Repairers and Changers 265 292 27 10% 1% $14.21 Moderate-term on-the-job training 43-6014 Secretaries and Admin Assistants, Except Legal, Medical, & Exec. 239 241 2 1% 1% $18.62 Short-term on-the-job training 43-5071 Shipping, Receiving, and Traffic Clerks 229 234 5 2% 1% $15.68 Short-term on-the-job training 43-1011 First-Line Supervisors of Office and Administrative Support Workers 226 242 16 7% 1% $30.28 Work experience in a related occupation 44-45 - Retail Trade Industry Sector 41-1011 First-Line Supervisors of Retail Sales Workers 83 $23.02 $16.15 $26.71 51% 49% Work experience in a related occupation 41-2031 Retail Salespersons* 446 $14.79 $10.07 $16.54 44% 56% Short-term on-the-job training 49-3023 Automotive Service Technicians and Mechanics 38 $19.44 $13.89 $24.48 94% 6% Postsecondary non-degree award 43-4051 Customer Service Representatives 341 $17.94 $13.38 $21.39 32% 68% Short-term on-the-job training 43-5071 Shipping, Receiving, and Traffic Clerks 57 $15.56 $12.11 $18.45 73% 27% Short-term on-the-job training * Makes close to $15/hr and has so many openings it is included. Organizational skills Customer service oriented Commercial Driver's License Automotive Service Excellence Occupational Safety & Health Administration Cert. Certified Customer Service Specialist Certification in CPR Office Depot Sears Holdings Corporation Visionworks, Inc AutoNation Lewan & Associates 5 / 9

52/53 - Finance, Insurance and Real Estate Industries* 41-9022 Real Estate Sales Agents 11,593 13,488 1,895 16% 19% $18.66 Postsecondary non-degree award 13-2052 Personal Financial Advisors 5,522 7,040 1,518 27% 9% $32.19 Bachelor's degree 41-3031 Securities, Commodities, and Financial Services Sales Agents 4,752 5,520 768 16% 8% $29.44 Bachelor's degree 11-9141 Property, Real Estate, and Community Association Managers 3,493 4,244 751 22% 6% $24.05 Work experience in a related occupation 41-3021 Insurance Sales Agents 2,985 3,377 392 13% 5% $31.18 Moderate-term on-the-job training 41-9021 Real Estate Brokers 2,404 2,760 356 15% 4% $31.74 Work experience in a related occupation 43-4051 Customer Service Representatives 1,922 1,906 (16) (1%) 3% $18.31 Short-term on-the-job training 43-3071 Tellers 1,551 1,671 120 8% 3% $15.08 Short-term on-the-job training 43-6014 Secretaries and Admin Assistants, Except Legal, Medical, & Exec. 1,504 1,497 (7) 0% 2% $18.62 Short-term on-the-job training 13-2011 Accountants and Auditors 1,436 1,518 82 6% 2% $39.44 Bachelor's degree 13-2051 Financial Analysts 1,377 1,597 220 16% 2% $36.10 Bachelor's degree 49-9071 Maintenance and Repair Workers, General 1,317 1,346 29 2% 2% $19.13 Moderate-term on-the-job training 13-2021 Appraisers and Assessors of Real Estate 1,306 1,505 199 15% 2% $25.33 Associate's degree 13-2072 Loan Officers 1,202 1,274 72 6% 2% $40.24 Moderate-term on-the-job training 11-3031 Financial Managers 1,060 1,230 170 16% 2% $55.55 Bachelor's or higher degree, plus work experience 43-3031 Bookkeeping, Accounting, and Auditing Clerks 1,019 1,101 82 8% 2% $19.69 Moderate-term on-the-job training 43-6011 Executive Secretaries and Executive Administrative Assistants 867 894 27 3% 1% $26.07 Work experience in a related occupation 13-1199 Business Operations Specialists, All Other 835 798 (37) (4%) 1% $35.93 Long-term on-the-job training 43-1011 First-Line Supervisors of Office and Administrative Support Workers 828 833 5 1% 1% $30.28 Work experience in a related occupation 52/53 - Finance, Insurance and Real Estate Industries 43-3031 Bookkeeping, Accounting, and Auditing Clerks 167 $19.89 $15.16 $24.31 15% 85% Moderate-term on-the-job training 43-3071 Tellers 106 $15.08 $12.13 $16.49 14% 86% Short-term on-the-job training 13-2072 Loan Officers 72 $40.19 $22.38 $47.77 44% 56% Moderate-term on-the-job training 41-3021 Insurance Sales Agents 58 $34.51 $20.47 $38.86 40% 60% Moderate-term on-the-job training 41-9022 Real Estate Sales Agents 42 $26.96 $14.89 $36.16 38% 62% Postsecondary non-degree award Customer service oriented Organizational skills FINRA / NASD Series 6 State insurance license FINRA FINRA Series 7 PM Professional U.S. Bancorp Kaiser Permanente Great West Unitedhealth Group J.P. Morgan Chase & Co. 6 / 9

Energy/Mining/Fossil Fuel Industries 11-9199 Managers, All Other 909 1,264 355 39% 7% $31.43 Work experience in a related occupation 47-1011 First-Line Supervisors of Construction Trades and Extraction Workers 887 1,427 540 61% 6% $27.56 Work experience in a related occupation 53-7073 Wellhead Pumpers 884 898 14 2% 6% $29.58 Moderate-term on-the-job training 19-2042 Geoscientists, Except Hydrologists and Geographers 688 791 103 15% 5% $59.06 Bachelor's degree 11-1021 General and Operations Managers 584 752 168 29% 4% $65.27 Bachelor's or higher degree, plus work experience 47-5071 Roustabouts, Oil and Gas 490 642 152 31% 4% $19.67 Moderate-term on-the-job training 17-2171 Petroleum Engineers 486 632 146 30% 4% $68.54 Bachelor's degree 13-2011 Accountants and Auditors 452 521 69 15% 3% $39.44 Bachelor's degree 11-9141 Property, Real Estate, and Community Association Managers 448 940 492 110% 3% $24.05 Work experience in a related occupation 13-1199 Business Operations Specialists, All Other 378 449 71 19% 3% $35.93 Long-term on-the-job training 43-6014 Secretaries and Admin Assistants, Except Legal, Medical, & Exec. 321 469 148 46% 2% $18.62 Short-term on-the-job training 47-5081 Helpers--Extraction Workers 280 704 424 151% 2% $29.10 Short-term on-the-job training 49-9041 Industrial Machinery Mechanics 273 561 288 105% 2% $23.49 Long-term on-the-job training 43-6011 Executive Secretaries and Executive Administrative Assistants 248 376 128 52% 2% $26.07 Work experience in a related occupation 47-5013 Service Unit Operators, Oil, Gas, and Mining 212 282 70 33% 2% $23.61 Moderate-term on-the-job training 43-3031 Bookkeeping, Accounting, and Auditing Clerks 204 385 181 89% 1% $19.69 Moderate-term on-the-job training 47-5012 Rotary Drill Operators, Oil and Gas 202 272 70 35% 1% $29.96 Moderate-term on-the-job training 53-3032 Heavy and Tractor-Trailer Truck Drivers 187 262 75 40% 1% $20.13 Short-term on-the-job training Energy/Mining/Fossil Fuel Industries 53-3032 Heavy and Tractor-Trailer Truck Drivers 173 $21.37 $17.02 $24.42 95% 5% Short-term on-the-job training 47-5071 Roustabouts, Oil and Gas 80 $19.67 $15.72 $22.29 97% 3% Moderate-term on-the-job training 47-5013 Service Unit Operators, Oil, Gas, and Mining 45 $23.56 $16.95 $25.76 98% -- Moderate-term on-the-job training 47-5012 Rotary Drill Operators, Oil and Gas 35 $30.05 $19.66 $38.39 97% -- Moderate-term on-the-job training 53-7073 Wellhead Pumpers 25 $26.57 $23.04 $30.81 98% -- Moderate-term on-the-job training Microsoft PowerPoint Organizational skills Self-starting / Self-motivated CDL Tanker and Hazmat Endorsement Reliability, Maintainability, Availability Plumbing Plans Examiner Chief Inspectors, Office Engineers Baker Hughes Incorporated Halliburton Company Newmont EOG Resources, Inc. EnCana Corporation 7 / 9

Advanced Manufacturing Industries* 15-1132 Software Developers, Applications 1,356 1,674 318 23% 7% $44.30 Bachelor's degree 15-1121 Computer Systems Analysts 760 902 142 19% 4% $42.68 Bachelor's degree 15-1133 Software Developers, Systems Software 750 986 236 31% 4% $46.17 Bachelor's degree 15-1159 Computer Support Specialists 743 870 127 17% 4% $29.21 Associate's degree 15-1131 Computer Programmers 564 635 71 13% 3% $36.63 Bachelor's degree 11-1021 General and Operations Managers 493 502 9 2% 3% $65.06 Bachelor's or higher degree, plus work experience 15-1179 Information Security Analysts, Web Developers, and Computer Network 475 574 99 21% 3% $36.42 Bachelor's degree Architects 41-4012 Sales Representatives, Wholesale and Manufacturing, Except Technical 416 418 2 0% 2% $31.66 Moderate-term on-the-job training and Scientific Products 15-1142 Network and Computer Systems Administrators 349 397 48 14% 2% $38.66 Bachelor's degree 43-4051 Customer Service Representatives 307 323 16 5% 2% $18.01 Short-term on-the-job training 11-9199 Managers, All Other 303 385 82 27% 2% $31.38 Work experience in a related occupation 13-1199 Business Operations Specialists, All Other 300 330 30 10% 2% $35.84 Long-term on-the-job training 51-4041 Machinists 295 340 45 15% 2% $17.66 Long-term on-the-job training 51-1011 First-Line Supervisors of Production and Operating Workers 294 291 (3) (1%) 2% $28.02 Work experience in a related occupation 11-3021 Computer and Information Systems Managers 280 325 45 16% 2% $62.25 Bachelor's or higher degree, plus work experience 13-2011 Accountants and Auditors 276 298 22 8% 2% $39.42 Bachelor's degree 41-3099 Sales Representatives, Services, All Other 267 305 38 14% 1% $31.42 Short-term on-the-job training 51-2092 Team Assemblers 265 266 1 0% 1% $12.61 Moderate-term on-the-job training 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and 263 262 (1) 0% 1% $18.63 Short-term on-the-job training Executive 15-1799 Computer Occupations, All Other 208 220 12 6% 1% $38.35 Bachelor's degree Advanced Manufacturing Industries 51-4041 Machinists 33 $17.65 $13.18 $21.16 95% 5% Long-term on-the-job training Sales Representatives, Wholesale and Manufacturing, Except Technical 41-4012 271 $32.14 $17.89 $38.13 75% 25% Moderate-term on-the-job training and Scientific Products 51-9399 Production Workers, All Other 30 $17.27 $10.69 $21.85 67% 33% Moderate-term on-the-job training 51-9061 Inspectors, Testers, Sorters, Samplers, and Weighers 31 $18.94 $14.24 $23.43 59% 41% Moderate-term on-the-job training 49-9041 Industrial Machinery Mechanics 42 $24.70 $20.08 $29.73 95% 5% Long-term on-the-job training Project Management Adobe LifeCycle ES Troubleshooting Work independently Technical support Microsoft Certified Systems Engineer VMware Certified Professional NetApp Certified Architect Telecommunications Certified Data Management Administrator ViaSat Maxim Integrated Products World Wide Technology U.S. Mint CGI Group 8 / 9

Information Technology Industries* 15-1132 Software Developers, Applications 1,871 1,988 117 6% 14% $45.08 Bachelor's degree 15-1133 Software Developers, Systems Software 976 1,068 92 9% 7% $46.53 Bachelor's degree 15-1159 Computer Support Specialists 965 991 26 3% 7% $29.61 Associate's degree 15-1121 Computer Systems Analysts 872 907 35 4% 6% $42.78 Bachelor's degree 15-1131 Computer Programmers 675 653 (22) (3%) 5% $36.89 Bachelor's degree 15-1179 Information Security Analysts, Web Developers, and Computer Network 617 690 73 12% 5% $36.78 Bachelor's degree Architects 27-1024 Graphic Designers 551 691 140 25% 4% $21.70 Bachelor's degree 15-1142 Network and Computer Systems Administrators 403 420 17 4% 3% $39.19 Bachelor's degree 11-3021 Computer and Information Systems Managers 365 379 14 4% 3% $63.06 Bachelor's or higher degree, plus work experience 13-1199 Business Operations Specialists, All Other 347 373 26 7% 3% $35.93 Long-term on-the-job training 41-3099 Sales Representatives, Services, All Other 314 335 21 7% 2% $31.92 Short-term on-the-job training 27-1025 Interior Designers 310 394 84 27% 2% $26.62 Bachelor's degree 41-3099 Sales Representatives, Services, All Other 292 349 57 20% 2% $31.42 Short-term on-the-job training 15-1799 Computer Occupations, All Other 289 276 (13) (4%) 2% $38.59 Bachelor's degree 43-4051 Customer Service Representatives 271 297 26 10% 2% $18.31 Short-term on-the-job training 13-2011 Accountants and Auditors 233 245 12 5% 2% $39.44 Bachelor's degree 11-9199 Managers, All Other 225 267 42 19% 2% $31.43 Work experience in a related occupation 43-6014 Secretaries and Admin Assistants, Except Legal, Medical, & Exec. 177 186 9 5% 1% $18.62 Short-term on-the-job training 13-1111 Management Analysts 169 168 (1) (1%) 1% $37.98 Bachelor's or higher degree, plus work experience 43-9021 Data Entry Keyers 149 139 (10) (7%) 1% $18.45 Moderate-term on-the-job training 43-3031 Bookkeeping, Accounting, and Auditing Clerks 145 156 11 8% 1% $19.69 Moderate-term on-the-job training 15-1141 Database Administrators 133 151 18 14% 1% $39.37 Bachelor's degree 43-6011 Executive Secretaries and Executive Administrative Assistants 130 140 10 8% 1% $26.07 Work experience in a related occupation 49-2011 Computer, Automated Teller, and Office Machine Repairers 121 127 6 5% 1% $18.69 Postsecondary non-degree award Information Technology Industries 43-4051 Customer Service Representatives 341 $17.94 $13.38 $21.39 32% 68% Short-term on-the-job training 13-1199 Business Operations Specialists, All Other 249 $35.81 $24.24 $44.99 43% 57% Long-term on-the-job training 15-1159 Computer Support Specialists 125 $28.98 $21.63 $35.01 60% 40% Associate's degree 43-6011 Executive Secretaries and Executive Administrative Assistants 123 $27.18 $21.15 $31.78 11% 88% Work experience in a related occupation 41-3099 Sales Representatives, Services, All Other 88 $32.52 $19.15 $40.21 63% 37% Short-term on-the-job training Project Management Self-starting / Self-motivated Problem solving PM Professional Telecommunications Project Management Institute Certified Association Executive Computer Aided Design Comcast Corporation DIRECTV, Inc. Qwest Centurytel Blackstone Technology Group 9 / 9