Course: HEALTH CARE MANAGEMENT Professor: MADELINE FERRARO, ESQ.



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RUTGERS SPAA/RUTGERS SPH FALL, 2015 Course: HEALTH CARE MANAGEMENT Professor: MADELINE FERRARO, ESQ. Part-time Lecturer, Rutgers School of Public Affairs and Administration and Rutgers School of Public Health Madeline Ferraro can be contacted at: Madeline.Ferraro@atlantichealth.org A. SPAA Student Learning Outcomes o to be able to lead and manage in public governance o to participate in and contribute to the public policy process o to analyze, synthesize, think critically, articulate and solve problems, and make decisions o to articulate and apply a public service prospective o to communicate and interact productively with a diverse and changing workforce and citizenship B. Course Objectives 1. To learn the basics about the American health care system 2. To express ideas regarding healthcare policy both orally and in writing, in a clear, persuasive and professional manner

3. To learn how a hospital runs and how this is going to change in the future 4. To be a successful contributor in small group meetings 5. To become comfortable being a discussion leader 6. To interact with industry leaders (your future bosses) C. Academic Integrity Principles of academic integrity require every Rutgers University student: o Properly acknowledge and cite all use of the ideas, results, or words of others o Properly acknowledge all contributors to a given piece of work o Make sure that all work submitted as his or her own in a course or other academic activity is produced without the aid of unsanctioned materials or unsanctioned collaboration o Obtain all data or results by ethical means and report them accurately without suppressing any results inconsistent with his or her interpretation or conclusions o Treat all other students in an ethical manner, respecting their integrity and right to pursue their educational goals without interference. This requires that a student neither facilitate academic dishonesty by others nor obstruct their academic progress o Uphold the canons of the ethical or professional code of the profession for which he or she is preparing. Adherence to these principles is necessary in order to insure that: o Everyone is given proper credit for his or her ideas, words, results, and other scholarly accomplishments o All student work is fairly evaluated and no student has an inappropriate advantage over others o The academic and ethical development of all students is fostered o The reputation of the University for integrity in its teaching, research, and scholarship is maintained and enhanced

Failure to uphold these principles of academic integrity threatens both the reputation of the University and the value of the degrees awarded to its students. Every member of the University community therefore bears a responsibility for ensuring that the highest standards of academic integrity are upheld. D. Disability Services Accommodations, Auxiliary Aids, and Services enable qualified students with disabilities to receive the same information and opportunities presented to a student without disabilities. They allow students who have disabilities to learn and convey knowledge of course material in alternative formats. These aids and services make classrooms, courses, labs, and programs accessible and must not compromise the academic standards or essential requirements of the course or the program. Following list gives some examples of recommendations, auxiliary aids, and service provided in post-secondary settings: o Scheduling classes in physically accessible locations o Extended time on exams o A reduced distraction testing location o Books on Tape o Interpreters Students should apply at htttp://disabilityservices.rutgers.edu and provide the instructor with a copy of the Accommodation Authorization Form. Accommodations are not provided retroactively. E. Course Overview This course will introduce the students to a wide variety of thought leaders from across New Jersey. These visiting speakers will not all be from the healthcare arena but other areas of public policy interest as well. Students will gain valuable insights into the real world workings of not for profit corporations, the State and Federal government, and the

intersection of these entities. There will be time for thoughtful questioning of the speakers. Class participation is essential in this course. Students will be graded on participation in several class aspects. The questions presented to the guest speakers will be one area. Another area will include class discussions on relevant news stories and speaker presentations. Students are required to write and turn in weekly essays of lessons learned or post reflections from the previous week s guest speaker. These essays should include why that speaker s topic captured their interest, what they learned from the speaker, how the topic or information fits into information or learning from other classes and, if the student works in healthcare, how the information learned from the speaker fits into what the student has learned on the job. The papers should also discuss common themes among the speakers presentations. Three of these essays should be a deep analysis of the speaker s topic, this paper should be a minimum of three pages, the other papers should be a minimum of one page. Each week those students who wrote long papers about the preceding week s lecture will present their lessons learned/post reflections to the class. Each week students are required to read and bring in one news story relating to healthcare. Students will be required to volunteer, or be called on, to report on their news story. The class will be required to discuss these news stories as a group. The Final will be a 5 page paper. Topics to be chosen by the student and must be approved. More information on the final will be provided at a later date. F. Text No books are required for this course. However, students are expected to read health-related news stories each week. Good resources for healthcare news include the New York Times, Wall Street Journal, Politico, Kaiser Health News, The Star Ledger, and TheHill.com.

G. Class Structure Each week: 1) A guest lecturer will speak on a particular topic relevant to their expertise. 2) There will be a question and answer discussion period with the guest. 3) Selected students will present their longer lessons learned/post reflections focusing on the previous week s topic; the presentation will analyze the challenges discussed by the speaker and offer potential solutions to these challenges. 4) Additionally, selected students will be called upon to discuss a relevant healthcare news article and pose a question for class discussion H. Policies - Attendance is required - Class participation is required - Papers will be graded on content AND writing. Graduate school level writing is expected and required - The syllabus is a guideline, not a guarantee. Guest lecturers and topics are subject to change - Students should check Blackboard regularly for class updates and changes to the syllabus - Thoughtful class participation is valued and will be 35% of your grade. I. Grading General Class Participation 30% Lessons Learned or Post Reflections/Written and Oral Presentations 30% News Stories Presentations 10% Final 30%